Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMany, many thanks to Kate, Deborah, Sophie and the team at Summertown branch who handled our recent house sale. We cannot fault any aspect of the service we received and have been delighted with the support and professionalism shown to us at all stages of our sale from instruction to completion. I highly recommend Penny and Sinclair Summertown to anyone considering their next move.PositiveResponsiveness, Quality, Professionalism, Value
Clair · 26 October 2021
Agent replied · 25 October 2024
Many thanks for your review and taking the time to share your feedback. We are really please that our Summertown team provided you with such a great service
★★★★★ 5/5
TrustpilotFirst class experience with Penny & Sinclair
Thank you so much to Joe and Angie. The team at P&S have been absolutely wonderful throughout the whole buying and selling experience. They made a potentially very stressful time, seamless and easy. Totally recommend!
Customer · 2 September 2025
★★★★★ 5/5
TrustpilotWe have recently had the pleasure of…
We have recently had the pleasure of dealing with Joe Worsell at Penny Sinclair in Oxford who helped us with selling our house. The process was quick and easy and we felt as though Joe helped guide us through every step of the way. We achieved over asking price after several viewings on the house and would highly recommend Penny and Sinclair to others.
CW · 21 February 2026
★★★★★ 5/5
GooglePenny & Sinclair had already come highly recommended to us before we used them and we weren't disappointed! Chelsea has been exceptional throughout our lettings experience; we especially appreciated her prompt and thorough communication. We were also grateful to Lucy for her time and help with the process, too. Overall, a superb, impressive team! You deserve your excellent reputation.
Abigail · 26 October 2022
Agent replied · 25 October 2024
Many thanks for taking the time to share your experience and feedback. We really appreciate the five star review.
★★★★★ 5/5
TrustpilotJoe Worsell was friendly
Joe Worsell was friendly, kind, helpful and understanding. When things got really tough for me despite others not always keeping him and me 'in the loop' he took a calm measurerd approach which was really helpful. He's a cheerful, friendly person and really does listen which is really important as alot of people come accross as good listeners but in reality they are not.
Cathy · 2 August 2024
★★★★★ 5/5
TrustpilotHighly professional and personable service
We first appointed Penny and Sinclair as agents to sell my mother in law’s property and based on the positive experience we went back to them when we came to sell our house. Our Sales Manager Joe Worsell was highly personable as well as extremely professional, efficient and knowledgeable, especially when the chain below us collapsed and our original buyer had to pull out. He immediately re-marketed the property and turned the whole situation around so quickly.If we are buying and selling property in future, we’ll certainly be talking to Joe and the team at Penny and Sinclair.
Mary · 17 August 2023
★★★★★ 4/5
TrustpilotStrong service overall, but disappointing post-completion handling
Sean at Penny & Sinclair was professional, responsive, and helpful throughout the sales process, and played an important role in getting the transaction completed smoothly.
However, we were disappointed with how a post-completion issue regarding the condition of the property was handled, as it was not resolved satisfactorily.
Overall, a positive experience, albeit with a disappointing final aspect.
Constantinos · 24 March 2026
★★★★★ 5/5
GoogleSean was extremely professional and helpful throughout the entire searching and buying process!
Jordan · 17 February 2026
★★★★★ 5/5
TrustpilotSean was extremely professional and…
Sean was extremely professional and helpful throughout the entire searching and buying process!
Jordan · 14 February 2026
★★★★★ 5/5
TrustpilotPenny & Sinclair are amazing!
Penny & Sinclair were advertising a property we really liked, but to be able to proceed we needed to sell our own house. We contacted Sean and explained the situation and the difference we would need between our sale and the purchase price, and left him to it! Within a few days, our front door was red hot with viewings and in a matter of weeks, Sean contacted us to say he had found us a buyer and had our offer accepted on the new house, it really was that easy and we're moving next week!
Chris · 18 August 2025
★★★★★ 5/5
GoogleI'd like to thank everyone on the Penny & Sinclair team, especially Nicola, for all their help in our search for a flat. Everyone was very professional and responsive, and Nicola was very friendly and open to answering any question whatsoever, thanks for that! We can happily recommend the team if you are searching for a flat in the area.PositiveResponsiveness, Quality, Professionalism
Josh · 26 October 2021
Agent replied · 25 October 2024
Thank you for your review and for taking the time to share your feedback
★★★★★ 5/5
GoogleA huge shout out to the team at Penny & Sinclair - especially the wonderful Kate and wingwoman Deborah! Nothing was too much trouble, incredibly accommodating and thoughtful - just perfect. Really hardworking and helpful. Cannot recommend more highly. Kate is simply the kindest, most professional and supportive estate agent I’ve ever had the pleasure of meeting. Thank you so much!!PositiveResponsiveness, Professionalism
Susie · 26 October 2021
Agent replied · 25 October 2024
Thank you so much for taking the time to send such a great review. We are so pleased you have been happy with the service, especially from Kate and Deborah. Thank you for working with Penny and Sinclair.
★★★★★ 5/5
TrustpilotPenny and Sinclair are the best
Can't recommend Penny and Sinclair enough!! After several terrible experiences with another estate agency, P&S completely surpassed all of my expectations (particularly Joe and his team). Joe is friendly, helpful and always strives to make the process as seamless and easy as possible. He was always responsive, respectful and was so dedicated. I felt like he was completely in my corner which made the selling process much easier to deal with.
Miss · 6 January 2024
★★★★★ 5/5
TrustpilotPraise where praise is due
I admire the patience and competene of Jo and her colleagues in dealing with the the constant stream of queries which come from my tenants. Likewise the ever-inreasing demands of national and local bureaucracy.
Michael · 24 August 2026
★★★★★ 5/5
TrustpilotPenny Sinclair acted as agents for our Penny Sinclair acted as agents for our house sale and purchase.
We chose Penny Sinclair (Summertown, Oxford) from a selection of three local estate agents. Our sale and subsequent purchase was handled very swiftly and efficiently. We found their staff very proactive, friendly and easy to contact. Though not something that is entirely within their control, they worked hard to negotiate completion before the end of the school summer holidays, for which we were very grateful. We wouldn't hesitate to use them again or recommend them to others.
David · 2 September 2025
★★★★★ 5/5
GoogleOver the years we have sold and purchased three properties with Penny & Sinclair and each time the service provided was excellent.
Lizanne and her team provide a professional, friendly and efficient service througout the whole process, co-ordinating all parties concerned in a most determined manner! We highly recommend using Penny & Sinclair
HELEN · 26 October 2022
Agent replied · 25 October 2024
Thank you very much for this excellent review. It has been a pleasure to work with you and thank you choosing to work with Penny & Sinclair now three times!
★★★★★ 5/5
GoogleBought an excellent house through the agency, had an excellent service. Particularly communication with the agent called Sean was superb. Never met him or even spoke to him on the phone, but he was always there available via emails.
Rich · 26 October 2023
Agent replied · 25 October 2024
Thank you for this great review. We are so pleased you have been happy with the service you received from Sean and Penny & Sinclair.
★★★★★ 5/5
TrustpilotSean was a great Agent to work with
Sean was a great Agent to work with. Communication and responsiveness was great. He is attentive to the needs of his clients and works hard to ensure the conveyancing runs smoothly.
SGS · 16 July 2025
★★★★★ 5/5
GoogleI've sold and bought with Penny&Sinclair and I will definitely do this again in the future. I can't recommend Lizanne enough, she really tries to understand what you are looking for and has a skill at putting the right buyer with the right seller at the right price. When I am ready to sell again, she will be the first person I call!
Caroline · 26 October 2020
Agent replied · 25 October 2024
Dear Caroline Gozzi, Thank you so much for your recommendation for buying and selling through Penny & Sinclair. We are delighted to hear Lizanne understood your requirements and was able to assist with both the selling of your property and onward purchase. We hope to assist you again in the future and wish you all the best for 2020. Kind regards, P&S.
★★★★★ 5/5
TrustpilotLetting
The team from Penny & Sinclair was always responsive, friendly, helpful and knowledgeable. We would highly recommend and would use their services again.
Anna · 9 October 2026
★★★★★ 5/5
GoogleSean was great at steering us through the purchase of a new property. He was always available, an excellent communicator and got the job done in record time. Thanks Sean!
Lizzy · 29 March 2024
Agent replied · 24 December 2024
Thank you for this great review. We are so pleased you have been happy with the service you received from Sean and Penny & Sinclair.
★★★★★ 5/5
GoogleAmy and team provided outstanding, kind, courteous and professional service getting us into our first home in the UK in over two decades: no small feat. Every query was dealt with in a timely manner, and effort was made to make our major transition as stress free as possible.
Simon · 26 October 2022
Agent replied · 25 October 2024
Thank you for this great review. We are really pleased you are happy with the service you have received. Thank you for taking the time to share your feedback.
★★★★★ 5/5
TrustpilotFirst class estate agent
I chose Penny & Sinclair Burford to handle the sale of my home, and cannot recommend them highly enough. They are a friendly team of professionals whose genuine care, responsiveness and dedication to excellent customer service was steadfast throughout. I have no hesitation in recommending the Burford team and would definitely choose to use them again in the future.
F · 6 January 2026
★★★★★ 5/5
GoogleI am buying a house in Oxford. Mr Sean Herdman-Low has been extremely helpful in the entire process. I will definitely come to Penny & Sinclair again in dealing any properties in Oxford in the future.
Ken · 26 October 2023
Agent replied · 25 October 2024
Thank you for this great review. We really appreciate you taking the time to share your feedback
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