Trusted Agent profile · Oxford
★★★★★
400 reviews across 3 platforms
1-4 The Plain, St Clements, Oxford, OX4 1AS, OX4 1AS
Penny & Sinclair's office in Oxford, at 1-4 The Plain, is rated 4.7 out of 5 across 400 reviews on three platforms, including 234 Google reviews rated 4.7.
234
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
156
Reviews on Trustpilot
Business-wide
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
5/5
GoogleI have been very satisfied and often delighted at the thorough, caring and professional way that Nicola, Cindy and all the team at Penny & Sinclair have set up and let my property. The management skill was excellent, and it was also a pleasure to work with them.
5/5
TrustpilotGood service
Good service, prompt and efficient. Property was as advertised.
5/5
GoogleGeorgia and Judith have been looking after my property for the first time this year and I have to say that they re a joy to work with. Quick responses, helpful and patient with any queries and I have complete faith in their professional attitude. Highly recommended.
Dear Anne, Thank you very much for your lovely review for Judith & Georgia in our Short Let department, we are really pleased you are happy with the service you've received from Penny & Sinclair. Many thanks, P&S.
5/5
TrustpilotGreat Company
I have used Penny & Sinclair for my summer short lets for the past 3 years, and they have been exceptional every year. A very professional company that is very easy to deal with. Highly recommend.
1/5
TrustpilotAVOID
AVOID！！！Geniune review with picture proof.
5/5
GoogleI use Penny & Sinclair to manage a rental property and they have been fantastic. Extremely professional and often going beyond the lengths that an ordinary estate agent would bother to do. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for this review and taking the time to share your feedback.
1/5
Trustpilotintermediary agency apparently
intermediary agency and would not ever recommend
We are saddened to read your review. Penny & Sinclair were not present or involved with the event and are not responsible for any actions of a third party.
5/5
GoogleI had an excellent experience, as always, with Penny & Sinclair: the apartment was well-situated, clean, and Emma and Georgia always responded promptly to any issues. I would certainly let from them again!PositiveResponsiveness, Professionalism, Value
Thank you for this excellent review and awarding us 5 stars. We really appreciate your feedback and taking the time to write your review.
5/5
GoogleGeorgia and Ella have made my move to Oxford incredibly smooth. They were both friendly, and efficient. I would definitely recommend Penny and Sinclair, and will hopefully rent through them in the future!PositiveResponsiveness, Quality, Professionalism
Thank you for your feedback and five star review.
5/5
TrustpilotProfessional and courteous service
As a purchaser, I was delighted to engage with Joe Worsell and his colleagues at Penny and Sinclair. An informed, courteous, and professional service throughout the process, facilitating from sale agreement to completion in ten weeks.
5/5
FacebookWe saw 3 agents to start the process - Penny and Sinclair were the most positive with regard to target price and had the best rate - once chosen they produced a superb brochure and found us 12 prospective buyers over a very short period including the eventual buyer. They were close at hand throughout and kept us informed at every step - Kate McKinnon was particularly helpful and appreciated. In summary - efficient and good value!
5/5
GoogleJudith and Georgia are real professionals - they always deal efficiently and professionally with all tenant issues and any requests from myself. They are great at advising me on the best way to market the property and always have great ideas.
Dear Lisa, We are very grateful for the 5 star review you have written about Judith & Georgia from our Short Let team. Thank you very much for the feedback and we hope to continue to work with you into the future. Kindest regards, P&S.
5/5
TrustpilotIt was in the perfect location
It was in the perfect location, the apartment was well-appointed, and the customer service was great. We were met with a very lovely agent who walked us through the apartment and offered her sincere apologies for the slight inconvenience of an alarm going off in the building.
5/5
GoogleVery happy with our P&S short let in Oxford. We stayed for two weeks in a well appointed house on Marston St. We had no issues and everything was handled professionally. Will definitely look for P&S properties the next time we need a short let.
5/5
TrustpilotOur family so enjoyed or stay in this…
Our family so enjoyed or stay in this lovely corner in Oxford. The interior was spacious & comfortable and the location was perfect!!Additionally, the management team was responsive & offered clear communication.We look forward to returning & will certainly recommend it to others !!
4/5
TrustpilotVery good experience overall
Clear communication, out of hours support, flexibility on check in and check out, property clean and good quality.Some more attention to detail before moving in would have made the experience more enjoyable (e.g. check that heating and lights are working). The cleaner who was scheduled to come did not come.
5/5
TrustpilotExcellent estate agency
Selling our house in Oxford could not have been easier. Joe at Penny and Sinclair was professional, friendly and extremely helpful. He kept us informed, sorted out all our problems and was always ready to answer our questions. I would definitively recommend them. Thank you.
5/5
GoogleWe received a very profesional service. They helped us find the perfect apartment to rent and they worked hard to satisfy all our needs. We will surely contact them for future rentals in Oxford.PositiveResponsiveness, Professionalism
Thank you very much for your kind feedback. Kind regards P&S
5/5
TrustpilotProfessional and efficient service
Penny Sinclair letting agency provided us with an excellent service with the renting of our property this summer. They were most efficient, friendly and professional. I would highly recommend them to anyone wanting the let their property for long or short term rentals.
5/5
GoogleWe bought through Penny & Sinclair and were very well served by Will Sayer. He was very responsive to every request we made and worked hard behind the scenes to bring things to completion.
Dear Mr Grayson, Thank you for taking the time to leave a review. We are delighted to hear that you had a positive experience and will pass on your comments to Will. Please don't hesitate to make contact in the future if we can be of any assistance. Best wishes P&S
5/5
TrustpilotLillimai and her colleagues are truly…
Lillimai and her colleagues are truly amazing! We rented one of their properties for a month. The service level is top notch.
5/5
TrustpilotNice experience of renting an apartment
I've really enjoyed the experience so far. I am very satisfied with the apartment, and nothing to worry about during the rental period
Thank you for this excellent review and for taking the time to share your positive feedback, we really appreciate it.
5/5
TrustpilotRented a beautiful house in Summertown…
Rented a beautiful house in Summertown for 4 months through Penny and Sinclair. I live in Australia and yet arranging everything remotely was hassle free and the team have been very responsive to my queries whilst living in the house.
5/5
GoogleGreat service. Made it a stress free experience
Many thanks for this review. We really appreciate you taking the time to share your experience and very pleased you have been happy with the service you received.
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