Trusted Agent profile · Oxford
★★★★★
358 reviews across 2 platforms
235 Banbury Road, Oxford, OX2 7HN, OX2 7HN
John D Wood & Co.'s office in Oxford, at 235 Banbury Road, is rated 3.9 out of 5 across 358 reviews on two platforms, including 149 Google reviews rated 4.8.
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
5/5
TrustpilotI had an excellent experience working…
I had an excellent experience working with Tushar at the Docklands office. He assisted me with the sale of my property. I found him to be knowledgeable, approachable, and ensured the process was significantly more efficient. I greatly appreciate his support and would highly recommend his services.
5/5
GoogleI cannot speak highly enough of Andrew Topping, Associate Director and Head of Sales in Oxford. His efforts and ingenuity in wrenching a watertight solution to what appeared to be an intractable problem has earned my lasting gratitude.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future Eluned. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
TrustpilotExcellent experience with John D Wood Wimbledon
We recently completed the purchase of a flat in Wimbledon through John D Wood & Co and had a very positive experience from beginning to end.
5/5
TrustpilotFrom start to finish with seeking a…
From start to finish with seeking a rental property, Amanda and Anna were so helpful in guiding me through the process so everything ran smoothly up to when I moved in. Even the Landlord was present then to show me all about the appliances.I cannot commend John D Wood highly enough as regards letting properties to a tenant such as myself.
5/5
GoogleDaniel and the team were absolutely superb from start to finish. They managed the viewings perfectly and the whole sale process was stress free. What I particularly liked was the fact that they were always in touch, letting us know how things were going, feedback from viewings and just generally keeping us up to date. Would highly recommend.
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thank you for the recommendation. Best wishes, Lucy.
5/5
GoogleWai and Annabelle were great with our property purchase through John D Wood & Co. Diligent, conscientious and personable.
Thank you Lucy for leaving us your superb 5* review . Best wishes, Lucy, Customer Relations.
1/5
TrustpilotDesperately waiting for the keys
It has been already two days since signing the rent agreement and paying upfront the full rent for a year yet the keys not released. I don't recommend to use JDW's services for real estate rentals. It is a total disaster and frustration.
5/5
GoogleLast year, I have experienced both purchasing and rental with John D Wood Summertown branch, I have to say they are providing absolutely the top service in North Oxford. Carol at the letting department is the best agent that I have ever met in the last 14 years. She always respond to requests promptly, truly put her heart in taking care of the tenant, and even give me her personal what's app so I can reach her during her holiday!! Jackie and Wei are also so lovely and helpful during the renting and purchasing process. I def recommend them to anyone who plans to sell/buy/rent.
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleKatie, Jackie, Christian and the rest of the team at John D Wood have done an excellent job of marketing and helping to prepare my property for rental. After a disappointing and stressful experience with another agent I was determined to find one that has a small, longstanding and experienced team that care greatly and communicate well. I am so thankful that Oxford John D Wood have all of these attributes and I look forward to working with them throughout this tenancy. As a Landlord I thoroughly recommend them.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotSuch a terrible experience!
We have had such a bad experience with John D Wood in Battersea. Their lettings team doesn’t respond to e-mails, paperwork is done incorrectly, keys for our house weren’t accounted for. The management of this office is equally as diabolical and I would steer clear of using them in any capacity.
5/5
TrustpilotFirst time buyer - Andrina Craig
First time buyer - just completed on the purchase and have moved in.My experience with Andrina Craig of John D Woods had been outstanding from start to finish. She was warm and personable, in which I felt comfortable in being honest with her regarding my thoughts and questions. She assisted me with all queries from the very start, in which I had many as you’d expect from a first time buyer. Andrina had made my experience a highly pleasant one in which I felt reassured until the end. I honestly am so thankful that she was in charge of my property purchase. Now that it’s completed, I can be genuine with this review. Andrina was amazing. I don’t really know what else to say. I will be recommending John D Woods to my peers for the foreseeable future - specifically Andrina Craig. Thank you so much for your help, I wish you all the best.Ki
5/5
GoogleAnthara, the sales administrator was very helpful and kind. She has been prompt with her responses and has guided us throughout the ID process!
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
TrustpilotGreat overall experience with John D Wood Fulham
Great overall experience when renting a flat in Fulham through John D Wood.Eduard Popa was extremely helpful with my flat search. He was able to address all questions about the property I was inquiring about in a very professional and reliable manner.Finding a flat in February 2022 when most companies and universities are asking people to come back to London had become an impossible mission, taking most of my evenings and weekends.I walked into John D Wood at 10am on a Saturday, and by 2.30pm, my offer had been accepted and one week deposit paid to secure the property. Eduard removed the property from the website in front of me to avoid any future misunderstandings. The rest of the team were really helpful in the following days as we worked through the references process and the tenancy agreement.Eduard, Abigail and Lola, a team of superstars at John D Wood Fulham!I definitely recommend this team to anyone looking for a flat in Fulham.
5/5
TrustpilotI had a fantastic experience with David…
I had a fantastic experience with David and the Docklands team. They were professional, approachable, and incredibly helpful throughout. As a first-time renter, I was a bit unsure of the process, but they made everything feel simple and completely stress-free.
5/5
TrustpilotGreat experience dealing with Bradley…
Great experience dealing with Bradley Gilchrist from the Beckenham branch. He made it all so seamless and hassle free. His knowledge and expertise is something you don’t come across very often and was very much appreciated. Highly recommended!
1/5
TrustpilotI would like to put 0 or less but it’s…
I would like to put 0 or less but it’s not possible, the estate agent John D Wood in Weybridge it’s a joke so unprofessional, ignoring customers after paying the deposit, only to don’t return them back with the pathetic excuse (Tegan Ellis).I don’t understand how can existing on the market the estate agency like this one , with so many 1 star reviews, apparently they try to take advantage and don’t return the money because I’m foreigner .Giorgio Mitu
Thank you for getting in touch and letting us know. Could you please email further details to marketing@johndwood.co.uk so we can investigate.
1/5
TrustpilotJDW LETTINGS DEPT HIGH ST WIMBLEDON - AVOID
The head of lettings in Wimbledon High Street cold-called me for months promising me she had corporate clients for my property, this was an untruth. From October to December, she tried to coerce me into dropping the price, advising me the 'market was particularly quiet' (old gem used by agents trying to scaremonger you into submission' I made two formal written complaints about this lady AC, and they were to respond to as per JDW's website statements. AC then tried to force me to accept two out of four tenants whose references were sketchy (one has only joined his company and the other was a Temp). AC then tried to coerce me into accepting tenants and rush through a gas safety cert which the company JDW recommended failed on my property (this later proved to be a false failed GSC). Out of the blue, I was asked to make my complaint to AC who responded to a complaint about herself!!!!! She then sent me an invoice for the rent for four tenants who have never entered the property and had failed references that were turned down. AC is. a bully whose sharp practice is supported by Ms Haskins another employee who is trying to coerce money from me on false pretences. I am outing this company.Normally I would respond.. however it did not end there, AC’s dept head from JDW HQ then started to bully me demanding I pay them one years rent even though no transaction or tenant was supplied ( due to FAKE references). The bullied me to the point of a breakdown! This company knowingly lied to me- tried to brush over trying to take 12 mo the fees and simply kept badgering me up to recently.
Thank you for getting in touch and letting us know. Could you please email further details to marketing@johndwood.co.uk so we can investigate.
5/5
GoogleGreat agency to work with, referencing and process was quick and efficient. Katie was the agent that help us and she was lovely and helped us to secure the property that we wanted. Check in process and end to end teams involved we amazing. Thank you!
5/5
TrustpilotFresh in the UK and never let a…
Fresh in the UK and never let a property, was a little nervous but david and the docklands team were amazing, guided me through the whole process and even met me at the property for the move in.
5/5
TrustpilotI was looking for a 2 bed in Notting…
I was looking for a 2 bed in Notting Hill and they helped me to find the right property! I will strongly recommend working with Paris, he has a great knowledge of the area and the market!
5/5
GoogleWe rented through John D. Wood and they were absolutely brilliant and utterly professional, especially Carol who dealt with any issues that arose speedily. We've been renting family homes for years and this is not always the case, however much you pay! John D. Wood were a head and shoulders above any others we've used.
Thank you Jo for your 5* review! I will of course make sure our local team are made aware of your kind words. Kind regards, Scott
5/5
TrustpilotBecca is a star.
Becca is a star.I have recently rented a flat in London via JDW team. Bec has showed us the flat and answered all my detailed questions in every step with very detailed answers. She handled all our concerns during the conveyancing process with delicacy. She always came up with the best solutions to the problems and pleased both parties until the day we signed. Thank you Bec for such a smooth process.
5/5
GoogleI had the best experience working with John D. Wood while experiencing the crunch of renting in a crazy market such as Oxford / Summertown. I felt as though they were honest, transparent, and were one of the only agencies looking to get me settled and happy. All of the properties they showed me were top class and very desirable. I am very happy with my experience of working with this letting agency.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
TrustpilotI recommend these guys to anyone who listens!
I’ve worked with Rupert, Ellie & Zara at the Notting Hill branch of John D Wood for a number of years. It’s so refreshing to work with agents that really care about the entire letting process & not just getting the contract signed! Their due diligence is second to none & they actually do what they say they are going to do! I recommend these guys to anyone who listens because it’s hard to find people like this in the industry.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
John D Wood & Co.'s Oxford office has 358 reviews across two platforms: 149 on Google, 209 on Trustpilot (across the whole business).
John D Wood & Co. Oxford Sales is rated 3.9 out of 5 across all 358 reviews, and 4.8 out of 5 on Google from 149 reviews.
John D Wood & Co. Oxford Sales, 235 Banbury Road, Oxford, OX2 7HN, OX2 7HN.
