5/5
TrustpilotI just moved into a new flat in Notting…
I just moved into a new flat in Notting Hill. The team was always very responsive, on top of everything! I’m so happy with my new property and the service they’ve provided.
Trusted Agent profile · Oxford
John D Wood Oxford reviews
★★★★★
460 reviews across 2 platforms
235 Banbury Road, Oxford, OX2 7HN
Part of John D Wood and Co Lettings, see every office.
John D Wood's office in Oxford, at 235 Banbury Road, is rated 4.1 out of 5 across 460 reviews on two platforms, including 174 Google reviews rated 4.8.
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Reviews
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHelpful and friendly
Always very helpful,friendly and supportive whilst remaining professional. Gave good advice. Appreciated individual circumstances. Always answered my queries. Stayed with us through a long process with a positive outcome.
5/5
TrustpilotEasy first time buying experience at JDW
Working with Sophie and the rest of her team to purchase my first flat has been great. Always quick to get back to me, friendly and making the home buying experience positive.
5/5
GoogleCelia helped my partner and I when we were looking at property in west Oxford. We were really impressed by her approach throughout the process. Celia went above and beyond in terms of offering advice and keeping us informed while always doing the best for the vendor.
Agent replied · 19 June 2024
Thank you for your kind comments and 5* review! Your words have been made known to our local team. Best wishes, Scott
5/5
TrustpilotGreat help
Thank you, Paris and staff at Notting Hill office for doing a great job renting out our two-bedroom flat despite a tough market. We really appreciate your hard work and professionalism.
5/5
TrustpilotGreat job
I really appreciated Paris’s help at the Notting Hill branch. He helped me find the right flat and did a great job smoothing out any issues that came up along the way
5/5
TrustpilotChiswick Lettings Team
Laura and her team in the Chiswick Rental offices went the extra mile in advising us on every aspect of finding a new tenant for our property including help with plumbers, decorators and removals and most importantly in finding us a good selection of prospective new tenants to choose from. A very hands on operation with excellent customer service and support.
5/5
TrustpilotExcellent service from start to finish!
I'd like to thank the whole team at John D Wood in South Kensington and in particular Umar and Angelo for introducing a buyer and working together with all parties (solicitors, managing agents, freeholders, buyer and vendor) in a friendly, personalised and dedicated way from start to finish. Although the whole process - from offer and sales memorandum till exchange of contracts and completion of the sale at the agreed price - took approximately 12 weeks, Umar and Angelo have always kept me informed of every single step towards achieving a successful sale. It was often just a text or quick phone call - even on a Sunday - which kept me motivated throughout the process. I believe that with John D Wood I have been in very good hands and would therefore highly recommend them.
5/5
GoogleOur experience with John D Wood has been nothing but smooth and pleasant. Jackie has been so kind and helpful during a really stressful time of trying to find a place to rent last minute. I couldn’t recommend the team enough. Thank you for everything.
Agent replied · 19 June 2024
Thank you for your wonderful 5* review! Your kind words will be made known to our local team. Best wishes, Scott
4/5
TrustpilotDeposit nightmare solved
We have recently had to move during COVID. It was incredibly stressful and made worse when we found ourselves unable to access our deposit back through no fault of our own. At first I was not happy with the responses I was getting until Rupert Simmonds stepped in. He went above and beyond to cut through red tape and help us to get our deposit back in full. Rupert is a credit to John D Wood!
1/5
TrustpilotReally bad when it comes to services
Really bad when it comes to services. My deposit is stuck with them for more than 2 months. Always some lame excuse for not paying back. There is an property manager named Moesha, who will never address any query but will just be harsh I hope to give below 1 star but that the least i can go.
5/5
GoogleI purchased a property and dealt with Georgia Clay who was excellent I couldn’t have asked for a better experience with an estate agents. Friendly, approachable, professional and clearly experienced in what she does.
Agent replied · 19 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotClaire has been excellent in helping us…
Claire has been excellent in helping us find a rental properly from abroad. She was super flexible with our requirements and timing and always kept us in the loop once we found the property. She did an extra video viewing and asked many questions to current tenants on our behalf. I would highly recommend Claire and her team and if were to rent again would definitely use them!
5/5
GoogleI really was impressed at the level of professionalism and expertise of the staff I worked with at John D wood this year. The purchase went through extremely smoothly and the proactivity of staff to solve any issues and keep me informed was exemplary. Well done Oxford team!
Agent replied · 19 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotI have a property which is fully…
I have a property which is fully managed by JohnDWoods , they couldn't renew my contract due to sick leave of their employee , they cant solve my problem I have to reach to tenant by myself and trying to solve the issues , 20 days pasts the contract end date .
1/5
TrustpilotDO NOT TRUST THESE PEOPLE!
This company make an appearance of disorganization, but could not possible stay in business, if they were, indeed, as disorganized as they appear. Having managed to fend me off for three days whilst I was house-hunting in France; I finally found that the gem of a house I had found - in Perpignan - was taken off the market; in order that it could be purchased by a relative of one of the partners/directors of John D Wood. Worse than inefficient and unprofessional ... very close to fraudulent! DO NOT TRUST THESE PEOPLE!
5/5
GoogleThe sales team was super helpful, the admin supported us a lot
Agent replied · 12 December 2025
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleI can't thank enough the efforts that John D Wood in Notting Hill Gate made in order to sort out an accommodation for me and my son. The service provided by Will Warrington , Chantelle Springer-Daniels and Harriet Kapadia were simply outstanding . Will gave me full description of the property before I came for viewing and could understand all my needs, also showed confidence in what he was offering to me. In the middle of the whole process I had serious difficulties that would have made many estate agents give up . However Chantelle very kindly arranged a chat with the lovely landlord and thanks this approach and trust I am now living in a nice ,cozy and safe place . I highly recomend John D Wood and if I need to move again in future I will surely rely on this team again! (Will, Chantelle,Harriet with the admin ) Their human touch is to me the reason as to why they can diferenciate from all other Estate Agents :-) Priscila de Oliveira
5/5
GoogleWe rented our house through John D Wood &Co Oxford who handled the process with exceptional professionalism: they were fast, responsive and made sure everything goes smooth. Carol Errington and her team have showed that they value us as tenants, and have the same consideration for our temporary home as we do. They are also the ones managing the property and that has really changed our experience as tenants, as they made sure we don't have to worry about anything. In the scenario when repairs were needed, they were extremely prompt and accommodating! If we have to move again, we will definitely try to do it through them!
1/5
TrustpilotI rented a property which was managed…
I rented a property which was managed by this company. The agents made promises they did not meet and the management agents are extremely poor. There was a flood and the information provided by the company turned out to be in accurate so they have refused to reimburse me for the hotel and all costs. I have had to instruct my lawyers to start a court process.
5/5
GoogleMoving halfway around the world on a short time frame was difficult and stressful, but it was made possible by the outstanding service received from Celia and Sarah at JDW Oxford. Celia started early to facilitate our viewing at the only time we had available, then helped us through the application process and especially helped us understand the mysteries of things like "council tax" and "BT". Sarah was kind and patient even when the international banking system wasn't, and when my work schedule slowed my responses to important emails. Hopefully it's a while before we move again but when we do I will start with John D Wood at Oxford because I could not have asked for better service and better outcomes. Thank you.
5/5
GoogleI would like to praise Sarah Haywood-Broomfield for her extremely helpful advice. I know most agents know this stuff. Rare they are so focused. Sarah said in ten minutes all I needed to know. I made myself slightly unpopular telling a rival this. I now will get on and do the work and would love to invite Sarah back to do the new evaluation. The work is 100 % what she said including new boiler. Builder is booked and windows bought and paid for. I suppose when someone has moved house 31 times she would know a bit ( yikes that's frightening as I have only moved 2 times in 60 years and soon to be my third ).
5/5
GoogleExcellent service provided by Jackie Smith at John D Wood. We were looking for a studio flat for my daughter when she first moved in Oxford and Jackie showed us different properties and without Jackie's advice it would have been difficult for us to find a property that would suit our needs. Jackie was very understanding and highly professional and we are very grateful for everything Jackie has done for us to help my daughter find and settle in the new flat.
5/5
GoogleExcellent dealings with John D Wood, in particular Jackie Smith, who was really helpful in sorting a property to rent in a short time and was helpful in the paperwork at every step. I would really recommend John D Wood Nathan Whiteman
Agent replied · 19 June 2024
Thank you for your wonderful 5* review! Your kind words will be made known to our local team. Best wishes, Scott
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Tell us what you need and we'll put you in touch. John D Wood and Co Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Oxford.
