Hunters Oxford reviews

★★★★★ 1/5

Trustpilot

If you're in the market to buy...

If you're in the market to buy a property I would exercise caution with these agents.We were looking to purchase a property last year in Manchester. Hunters wouldn't let us view the property as we were out of the country at the time viewings were taking place and due to a large volume of interest they couldn't accommodate us on an individual basis. Having later spoken to the seller who reshared the property via a Rightmove link on social media Hunters later got in touch to arrange a viewing.When we went to view the property several days later we were told that this was the 30th viewing and they were only taking offers greater than £15k above the advertised asking price through to a best and final offer (BAFO) process ending in 3 days time. There were already 6 other offers submitted at that time. Having decide to throw our hat in the ring we submitted an offer and awaited the outcome. Hunters agents then called us on the day the offers closed saying our offer was the second highest offer would we consider looking to increase this. At this point it became clear it wasn't a BAFO as they wanted us to submit a new final, final offer in an effort to start a bidding war between the rightful higher bidder and create a gazumping match. Unfortunately this wasn't meant to be so decided to withdraw our offer.For a seller this is perfect when looking to maximise a return but for those looking to buy this type of behaviour not only undermines what is intended to be a fair process it creates a really volatile market in what is already difficult for buyers.Thankfully we have since prevailed after this experience and found the right place for us.

Nick · 23 January 2024

★★★★★ 1/5

Trustpilot

Absolute s#*t show

Absolute s#*t show, appalling service, went to view property on rossall promenade offered to put 6 months up front (not that i needed too) then never heard anything back, worse company i have ever dealt with in property, to not even get back to you, how unprofessional, to add more insult i seen property listed on Monday night contacted them 1st thing Tuesday to be told i have to wait for others to show interest before i can view appalling service STAY WELL CLEAR if one person avoids this company my review was worse while NEVER AGAIN!!!!

Mitchell · 28 October 2025

★★★★★ 5/5

Google

I Have had an excellent experience with Hunters Oxford. Being a single parent, I had struggled to find a place to rent, but they welcomed us open armed. They have always been very professional, kind and warm. And they have been amazingly good with my daughter, dedicating her lots of attention. The property was great, way above other Letting Agents' standards in Oxford. Any issue we've had with the property has always been dealt with very quickly. Every procedure went smoothtly and stress free I couldn't recommend highly enough. Thank you Corina and David!

ELISA · 17 February 2018

★★★★★ 1/5

Trustpilot

so bad discriminated by this company…

so bad discriminated by this company when I went for a view in the person told me to go and jump over bridge and kill myself because I don't deserve to be alive because I'm autistic did not even investigate they didn't do nothing to switch it on the look of like nothing happened and didn't want to do nothing tell someone to go and kill herself what do they gonna do nothing about it and he was sitting there laughing like it was a joke and then just sitting there thinking it's funny and they say gone going to it and make us all very happy that we don't have to deal with another autistic personthis is why I'm going for four legal action and I'm going to go for criminal charges against them

Chris · 22 October 2025

★★★★★ 5/5

Trustpilot

Hunters Worsley

When I bought my first property in 2018 I went to Hunters in Worsely, in their cute old office on the bridge- they've now moved to another nice location on the canal- at the time all the nice properties seemed out of my price range, BUT when I sold five years later I decided to sell with them because I remembered going in there and thinking "these are all nice properties"! And I now had a nice property to sell!Daniel came to see my flat and discuss a valuation, he was great and we were able to sit and talk through the process, he had literature to give me and print outs of comparable properties as well as the maths behind the estimates.The photographer Hunters got to take pictures of my place produced some really stunning photos, it looked right out of a magazine.Victoria and her team looked after my property for me. It did take a long time to sell BUT that was because we went into it very positively in October 2022 before the horrendous economy crash.I did have two offers in the first month of the listing but I turned one down and the other fell through because of the location being too far from the buyer's job. After that the country slumped and no one was buying, I'm sure that in normal (non-crashed-economy) times the team would have sold it much quicker. Everyone was very happy for me when we sold the property. The team were very positive and great to speak to throughout, I'm glad I was with them. Thanks Hunters!

Amy · 3 November 2023

★★★★★ 1/5

Trustpilot

Money for nothing

Make no mistake they aren't worthy of even one star! This Hunters franchise (Sea Road Sunderland) and their so called MD Chris Kelly and his team failed to carry our property inspections and investigate complaints from neighbours in relation to the neglect and horrendous decline of my property over a three year period. We as landlords put our faith in the letting agent and trust they will do a good job in managing our properties. I'm now £7k down trying to repair the property to a good standard. The failure of this company to manage the property and the tenants has left me significantly disadvantaged. Mr Kelly has not responded to my many complaints and requests for compensation and has instead left the franchise, no doubt to make another fortune charging 15% off the back of other unsuspecting landlords! Hunters are a company well known and trusted in our area but be warned, these agents are hiding behind that brand and are able to operate without scrutiny or regulation!!

Dawn · 31 October 2023

★★★★★ 1/5

Trustpilot

Avoid this agency at all costs.

I paid a £135 holding deposit to secure a room with an agreed move‑in date. The moment they took my money, they changed the date and told me I could only move in several days later. Because of their change, I could no longer proceed and asked for a refund, which they refused.

Red · 19 May 2026

★★★★★ 5/5

Trustpilot

A reliable estate agent

Hunter Estate Agent provides exceptional service to its clients, and Bo Tsang exemplifies this with his outstanding dedication and professionalism. His commitment to excellence sets a high standard for customer service in the real estate industry. His attention to detail, prompt communication, and expertise make the selling or buying process seamless and stress-free. I highly recommend Hunter Estate Agent, especially Bo Tsang, for anyone looking for a reliable and efficient real estate experience.

Svardon · 18 March 2024

★★★★★ 5/5

Google

I have rented through Corina at Hunters for the past year and have been very impressed by the ease of the letting process as well as how efficiently issues were handled through the tenancy. I would highly recommend Corina and the team to anyone considering renting as they understand how busy tenants lives can be and will do anything they can to make it all run smoothly!

Garbs · 4 July 2024

★★★★★ 5/5

Trustpilot

Stress free honest service -

I couldn't be happier with the service provided by Hunters and their representative, Sohail Ahmed. I was initially stressed about renting my property in today's market, but Sohail put me at ease from day one.The speed at which my property was listed and rented out, within just a week, was impressive. This was a stark contrast to a previous experience with another company based in the Leeds area.Sohail's professionalism and attention to detail were exceptional. He handled all the paperwork and tenant interactions flawlessly, keeping me informed at every step. Sohail's dedication truly made me feel confident in their services and ive recommended him to everyone i know.I can't thank Hunters enough for their excellent service, and Sohail is a standout representative. I highly recommend them to anyone in need of property management. Thank you, Hunters, for a seamless and stress-free experience!

Ahmad · 29 September 2023

★★★★★ 5/5

Trustpilot

HUNTERS ESTATE AGENTS

We recently sold our property through Hunters Estate Agents, Pudsey branch and could not be happier with the service we received. The whole team were excellent throughout and always gave us confidence that our property would sell.

Richard · 4 September 2026

★★★★★ 1/5

Trustpilot

Less than 2.5 stars says it all!

Just when you think Hunters Yeadon can't really be as bad as their reputation suggests, they prove you wrong I was fortunate not to have too much to do with them during my recent tenancy but once they took over management of my AST for the house to be sold, I really did experience the full Hunters package. The manager is pure smarm, a sniff of money and all limits are off - including coming onto the premises of the house I was renting without notice or permission, and taking photos of my possessions and car, and using them for sales particulars despite me asking for them to be removed (a request which was ignored). The Hunters way is to make veiled threats of illegal rent increases and refuse to acknowledge that as I worked from home I would need additional notice of viewings. They seemed to think I was somebody to be pushed around (stupidly) - they tried to bully me, and failed. The difference between how they treat potential purchasers and tenants is incredible, and unacceptable. They either ignore emails which require a response or, in the case of Rebecca - write patronising and pointless responses when no reply is needed. Go figure. Apparently being insensitive and ignorant is the way forward - and respect is only offered if you are paying for it. They are disorganised - requesting my bank details for my deposit return several times, saying they didn't have them, and then making up some nonsense about how they had to ask me several times to 'check' them, rather than admitting they had made a mistake - and being snotty about it in the process. They expected me to provide my forwarding address because it's 'standard practice' and they apparently needed it for my deposit return (nope) and even sent me a list of how to clean the house - don't forget to wipe out the sink!! Yes, really. And when queried, I was told it was sent 'by mistake'. Yeah right. Oh and refusing to hold my post for collection, which had arrived before my mail forward kicked in. I am now looking to buy and guess what - I won't be using Hunters under any circumstances. Moronic. Avoid at all costs.

Mandy · 26 September 2025

★★★★★ 1/5

Trustpilot

Hunters Yeadon Leeds.

Hunters Yeadon Leeds.I would not use this company ever again.They are very unprofessional, give your personal data to anyone who asks and tells you that they have a cash buyer when it turns out the buyer actually has a property to sell first.Took 8 months to complete.I complained to Hunters only to be sent a transcript of emails.No mention of the numerous phone calls I made to them. I spoke to Emma twice about giving out my details to a third party but apparently this never happened. We were told completion would be May, then June, then definitely July and it actually happened mid August.Very disappointed with the whole service.

Michelle · 13 September 2023

★★★★★ 5/5

Trustpilot

Burgess Hill Team - Sale of my house

I have nothing but praise for the team in Burgess Hill, West Sussex! A special shout out to Finlay, and his super-human efforts - it often seemed to me - to help to bring about communication again across the chain when it had often suddenly stalled at crucial times. Thank you so much Finlay and the team. I'm so very grateful, and I hope our paths cross again. I'd strongly recommend this team to sell your home!

Jason · 22 November 2023

★★★★★ 1/5

Trustpilot

Hunters in Ruislip are worse than useless!! AVOID AT ALL COSTS.

I am a landlord, and pay Hunters Ruislip for a fully managed service. When I first took out this contract with them back in September 2021, the lady I was dealing with, Simran was very professional and diligent. She made the whole process of renting out my property for the first time very smooth. If I had any queries or issues and had to contact her, she always replied and resolved them very promptly.My issues began back in June 2023, when I kept getting reminders from the Hunters Portal to renew my tenancy. I emailed Simran several times, but didn’t receive a reply, which I though was strange as previously she was very good. I then phoned the Hunters Ruislip several times but didn’t get an answer. I was leaving numerous voicemail on their machine to phone me back, but this didn’t happen! I then tried Simran’s Mobile number, but disconnected. I then kept ringing/emailing Hunters Ruislip’s main address/phone number, but wasn’t getting anywhere. I tried to visit their branch, but this was closed when it was supposed to be open. I then phoned another Hunter’s branch, who were helpful in giving me the details or the franchise group that I could contact to find out what was going on with Hunter’s Ruislip. The person I spoke to there, assured that the branch hasn’t closed down and she would contact them for them to contact me. After this I received a call from the MD at Hunter’s (Pranav) Ruislip stating Simran had left in April (despite her still being on their website and I didn’t get any bounce backs when I emailed her and didn’t understand why her clients weren’t informed of this.) and the other person (Daria) was office sick and he give me his direct mobile number/email address. I had advised him that I would like to renew the tenant’s contract for another year as I kept getting nagged by emails from the Hunter’s Portal. I also set him numerous emails to this effect as well as phoning his mobile number and leaving messages that weren’t replied to. Also the Gas Certificate was running out which I advised him about that he needed to get it renewed. I kept emailing/calling, no, reply but then eventually after 2 months I received a reply saying he would get the Gas Cert renewed and renew the tenant contract, which he sent me to sign. Despite the Gas certificate expiring on the 06/09/2023, I've not heard from him regarding if it's been renewed or not or even a copy of this certificate, despite repeatly askingThe last Friday (01/09/2023), out of the blue, I received an email from him stating there was an issue at the property and forwarded me an email from the tenant’s regarding an external leak that had which has caused damage to my property, the tenant’s included photos of the damage. I notice that the email the tenant’s had sent him regarding this was dated the 17/08/2023! So I phoned him, luckily I managed to get hold of him this time and asked him why he was just advising me now when the tenant’s had emailed him on the 17/08, he stated that the email from the tenant’s went in to the Hunter’s email junk folder! I advised him that this was unacceptable, and asked him to contact the tenant’s and find out what was the exact nature of the damage and what exactly had caused it. I also asked him for somebody to go around there and inspect the damage. So, this damage could be repaired ASAP. I followed this up with emails detailing my expectation of how this should be dealt with as I’m paying for a fully managed service. Despite numerous emails/leaving messages on answering machines, to date, I’ve had no contact from him about either arranging to get to damage repaired or any other points I had raised!Basically since Simran/Daria left this branch, the service has gone completely downhill. Totally unprofessional service. The Managing Director (Pranav) doesn’t care, emails/phone calls go unanswered (even to his mobile) and the branch isn’t even open when it’s supposed to be! It’s the tenant’s I feel sorry for and Hunter’s Ruislip manage (mis-manage) relationship with them.I’m at the end of my tether will it all but really don’t know what else to do.If I don’t hear anything soon, I will be making a formal complaint to the Hunter’s Franchise group.So, please do not engage Hunter’s Ruislip if you want to rent out your property and value your sanity.I would give them 0 stars if I could

TelTheNipper · 7 September 2023

★★★★★ 1/5

Trustpilot

UNPROFESSIONAL AND DISHONEST

Hunters Stevenage is extremely unprofessional and dishonest!I want to caution everyone considering them before handing over a deposit, as they will go to great lengths to keep your money.I had been renting for eight years prior to this, in various properties with different agents, and never encountered any issues with the return of my deposit.It's incredibly frustrating trying to get a response from them, even through email. Without a doubt, they are the worst estate agent I've ever had to deal with. I lived in a rented house through them for nearly two years but recently purchased my own place through Own Homes (which hasn't had any issues).Hunters is currently refusing to refund my deposit after two months, citing a small rip in the carpet near the radiator pipe and a crack in the bath. Both of these issues were present when I first moved in.They are taking an unreasonable stance and are also claiming an inability to communicate with the landlord for nearly a month. They're even using minor issues like mold on the bathroom sealant and three burnt-out light bulbs as reasons not to return my deposit.Furthermore, after two months, they are now trying to deduct money from my deposit, citing a weed issue in the front garden.Letting Manager sent me an email at 7:14 PM, and immediately after that, I went to the house and took photos to document the situation. It's truly baffling how unreasonable they are being.I consistently paid the rent on time and took excellent care of the house while I was there, even installing a new shower. However, I'm currently facing issues retrieving my deposit, as I had to hire a cleaning company to restore the house to its original condition. This has been an ongoing process please be cautious when dealing with Hunters Stevenage!!!"

DAMLA · 6 September 2023

★★★★★ 1/5

Trustpilot

Hunters in Ruislip are awful! AVOID

Google review of Hunters, RUISLIPI don't understand why this estate agents had so many good reviews. Maybe they are better at sales rather than lettings....My experience with them has been really awful from the start! I used this estate agents to let my newly refurbished flat out. Firstly they didn't screen the tenant enough and allowed this tenant to have a permitted occupant on the tenancy agreement. This permitted occupant was the brother of the tenant who lived there and I later found out he was a criminal with a tag!! I had no idea he was living in my flat instead of the actual tenant on the agreement. He damaged my flat, drilling holes in the walls to fix his TV in the lounge and bedroom. He smoked in the flat when it was not permitted! Thank God he gave notice to leave but he left the flat in such a mess, he did a bodge job of fixing the walls and painting the flat with different colour white which looked patchy and so awful! He caused damage to the beading and door profiles that I had to get them all replaced! I had to get a builder to renovate the whole flat again to get it to the standard that it was before he moved in. Anyway during this time of this person living in my flat, the rent was overdue by days and I had to call the estate agents several times. It was so hard to get hold of anyone. I would leave messages and emails to get them to call me back but they would never get back to me!! I would get the rent late after so many phone calls to them to chase the tenant up! Pranav was the main person I had to deal with as unfortunately Daria was off sick. Pranav was useless, he was so laid back with everything, he needs a fire cracker up his back side to get him to do anything including the simple job of calling the tenant up!! I had to visit the agent and sit in front of him to get him to call the tenant to chase up the rent as left to his own devices, he would do nothing! The rest of them just don't care and are completely useless! The phones are rarely manned by anyone you just get a voice mail to leave messages. Pranav hardly got back to me or responded to emails...it has been absolutely hard work dealing with these people at this agency! They are totally unprofessional and unreliable! I am currently fighting to get some of the deposit back from that nightmare tenant. I have been ringing them every day but I have been unsuccessful in getting hold of anyone in the office who cares enough to do their job properly and in a professional manner. If u want to rent your flat our DON'T use this estate agents. They are absolutely useless!! Daria and Simran were the only diligent good staff that were working there. Unfortunately they are not there anymore, instead the other agents are just not diligent or care enough to do their jobs properly. You will only get nothing but stress and disappointment if you deal with these clowns! I am just glad I have got my flat back and I am going to rent it out with another reputable estate agent in Watford who are so much more professional and who have managed to find me a much more suitable tenant through their diligent screening process. If you want to avoid disappointment and unnecessary stress whilst renting your flat AVOID this estate agents!

Constantina · 22 August 2023

★★★★★ 1/5

Trustpilot

Hunters in Ruislip are awful! AVOID

Google review of Hunters, RUISLIPI don't understand why this estate agents had so many good reviews. Maybe they are better at sales rather than lettings....My experience with them has been really awful from the start! I used this estate agents to let my newly refurbished flat out. Firstly they didn't screen the tenant enough and allowed this tenant to have a permitted occupant on the tenancy agreement. This permitted occupant was the brother of the tenant who lived there and I later found out he was a criminal with a tag!! I had no idea he was living in my flat instead of the actual tenant on the agreement. He damaged my flat, drilling holes in the walls to fix his TV in the lounge and bedroom. He smoked in the flat when it was not permitted! Thank God he gave notice to leave but he left the flat in such a mess, he did a bodge job of fixing the walls and painting the flat with different colour white which looked patchy and so awful! He caused damage to the beading and door profiles that I had to get them all replaced! I had to get a builder to renovate the whole flat again to get it to the standard that it was before he moved in. Anyway during this time of this person living in my flat, the rent was overdue by days and I had to call the estate agents several times. It was so hard to get hold of anyone. I would leave messages and emails to get them to call me back but they would never get back to me!! I would get the rent late after so many phone calls to them to chase the tenant up! Pranav was the main person I had to deal with as unfortunately Daria was off sick. Pranav was useless, he was so laid back with everything, he needs a fire cracker up his back side to get him to do anything including the simple job of calling the tenant up!! I had to visit the agent and sit in front of him to get him to call the tenant to chase up the rent as left to his own devices, he would do nothing! The rest of them just don't care and are completely useless! The phones are rarely manned by anyone you just get a voice mail to leave messages. Pranav hardly got back to me or responded to emails...it has been absolutely hard work dealing with these people at this agency! They are totally unprofessional and unreliable! I am currently fighting to get some of the deposit back from that nightmare tenant. I have been ringing them every day but I have been unsuccessful in getting hold of anyone in the office who cares enough to do their job properly and in a professional manner. If u want to rent your flat our DON'T use this estate agents. They are absolutely useless!! Daria and Simran were the only diligent good staff that were working there. Unfortunately they are not there anymore, instead the other agents are just not diligent or care enough to do their jobs properly. You will only get nothing but stress and disappointment if you deal with these clowns! I am just glad I have got my flat back and I am going to rent it out with another reputable estate agent in Watford who are so much more professional and who have managed to find me a much more suitable tenant through their diligent screening process. If you want to avoid disappointment and unnecessary stress whilst renting your flat AVOID this estate agents!

Constantina · 22 August 2023

★★★★★ 4/5

Trustpilot

Rocky start but some excellent staff (Pudsey branch)

We used Hunters (Pudsey branch) to both sell and buy in summer 2025. We started off on rocky footing, being passed from person to person when we were first listed and not told we’ve been passed onto a new person. It felt like because we didn't sell in the first two weeks that nobody wanted us as their listing. It was stressful and disappointing, but when we finally landed with Jackie things became so much more positive. Jackie, then later Georgia, then once we moved to Sales Progression, Lavinia, were all excellent. They treated us with patience and kindness every time we called. We could trust what they told us and that we would be able to reach them.

Grace · 12 September 2025

★★★★★ 5/5

Trustpilot

The team at the Sutton Coldfield office…

The team at the Sutton Coldfield office have been brilliant. They managed to rent out my apartment within a week, which was super quick. I have used Hunters for the past few years now and always had a professional service with a smile! Always happy to help and advise, in particular Alison, Sharon and Emily from the sales team who made the whole process easy..... Thank you

Steven · 28 May 2024

★★★★★ 1/5

Trustpilot

BETTER ESTATE AGENTS ELSWHERE

THEY WHERE UNABLE TO SELL OUR BUNGALOW IN 2 YRS AND NO WEEKLY PROGRESS CALLS,WHEN WE DECIDED TO LEAVE THEY HAD THE CHEEK TO CHARGE US £150 FOR MOBILE PHONE PHOTOS.WOULD NOT RECOMMEND.

David · 17 September 2026

★★★★★ 1/5

Trustpilot

Renting experience

Renting experience (Sutton Coldfield) First time renting in the UKFirst, it helped us to complete all process in 5 days so as to kick start the rent asap. Ok, we thought wow how efficient it is. However, nightmare after the upfront a year rent starts. We paid the highest rent on the street. The street all other letting properties are below £1000. We paid £1100. The house is not warm enough in winter that we were freezing everyday even though we switched all radiators on the house. Temperature never reached 18 degree in day time…Condensation made the house raining everyday. Wiping the windows and walls every hour. Bought lots of tools to reduce condensation and made ourselves warm. When we raised the issues to the landlord, the hunters agent called us and warned us if we caused any Damp in the house, they will seek legal action. They requested us to open window to reduce condensation, to buy dehumidifier said that was requested by the landlord. The agent used Section 21 to invite tenant to leave without a reason by email. The property put on the market again at £1200. Besides, the agent did not bring with the inventory list to do the house checking on the last day… the first question to us was “did you recruit a professional cleaner to professionally steam the carpet?” …. What ? the carpet that we used our VAX to clean after we moved in … it caused several buckets of mud water! What did the hunters look for a tenant? A tenant can turn muddy carpet into new! They even told us to ask the landlord to get the deposit but the fact is the agent is the holder at DPS! They did not tell us what a tenant needs to do after returning keys and checkout even we asked. They said they are not responsible for the deposit.We got our deposits after 10 days after continuous chasing and being blamed that we did not inform and provide them information we need to get the deposit back.And in fact we activated refund of deposit at DPS on the date we return keys!

Hongkonger · 2 August 2023

★★★★★ 5/5

Google

Mrs. Corina was assisting me from the early beginning not only in all documents, but also took care to help me settled down in my new apartment and meet the neighbours. She has given me excellent help and support over the weekends and bank holidays for emergency issues. This is fantastic customer service that not all agencies provide. I recommend Hunters Oxford and specially Mrs. Corina to whoever need to buy and/or rent in Oxford.

Judith · 17 February 2018

★★★★★ 5/5

Trustpilot

I had an exceptional experience working…

I had an exceptional experience working with Julie Decraene throughout my house purchase. From start to finish before passing onto the next agent for the further process of buying my house, her service was nothing short of outstanding. She made what can often be a stressful and complicated process feel smooth, straightforward, and incredibly efficient.

Alia · 16 April 2026