Hunters Oxford reviews

★★★★★ 1/5

Trustpilot

Awful

Awful. Incredibly disorganised. Would establish inspections and never turn up, would constantly email about overdue rent that wasn't overdue. Would pass the blame constantly. Attempted to raise my rent by a "reasonable" £200 a month six months into my tenancy which can only happen every 12 months and cannot be more than the CPI price index; they failed on both counts. Renting is honestly awful, and these clowns pray upon the anxiety of insecurity to get what they want.I have bought a house now, I wish all renters the luck to buy their own homes one day so we never have to deal with letting agents like these ever again.

Blyth · 28 May 2024

★★★★★ 1/5

Google

I dealt with Corina and Mr Sandwell when I was a student. Four friends and I were letting a house in Cowley. In my opinion, it was entirely unfit for habitation: damp, broken fixtures, security issues. We made repeated pleas with Corina and Mr Sandwell to have something done about the living conditions we were forced to endure. It never got better and I found their manner derisive, dismissive and bullying. I've never known such unprofessionalism and truly hope that no-one else has endure such in their lifetime.

John · 29 May 2021

★★★★★ 1/5

Trustpilot

Don’t deserve even 1 star

Don’t deserve even 1 star ! Hunters Group - Estate Agents & Lettings- BurgessHill Extremely poor and unprofessional block management. Hunters demonstrated a clear lack of understanding of the legal and financial obligations involved in managing a block of flats,they should be letting agents but it seems lot of complaints about it as well. Hunters Communication was inconsistent, instructions from directors were ignored, and decisions were taken without authority. Overall, this was incompetent block management that caused significant disruption and cost to our residents. They Ignored fire-safety issues, poor and inaccurate accounting, and missing payments and invoices. Failed to manage service-charge funds properly or provide reliable records. Funny thing is When issues were raised, staff repeatedly gave the same generic, meaningless responses, showing no understanding of the problems and no willingness to address them, like a broken record.

Daylight · 8 January 2026

★★★★★ 5/5

Google

Our move to Oxford happened very suddenly. It was shortly before the start of the school year and we quickly had to find a new home for a rather anxious teenager, about to start six form in a foreign country, and for ourselves. We stumbled upon the house we ended up renting through Hunters when looking at another property close-by. We fell in love with the house immediately but wouldn't have been able to get everything sorted without the generous, highly competent help of Corina. She not only quickly arranged a viewing for us but expertly steered us through the complicated process of renting the property. Throughout our three years of tenancy, we could always rely on her and her team. A broken boiler was quickly replaced, and Corina's help was invaluable when one Sunday morning the fire alarm system played up, bringing the entire neighbourhood to our door. Renting in Oxford can hardly be described as a pleasant experience: The housing market is brutal, prices are ridiculously high, and the rights of tenants are curtailed by laws which clearly favour landlords. However, Corina and her team never failed to patiently explain every option and every regulation and to help us make the most of our stay in this beautiful city. We can recommend Hunters wholeheartedly.

Dieter · 5 April 2021

★★★★★ 5/5

Trustpilot

Excellent 5+ Stars for Caroline…

Excellent 5+ Stars for Caroline Murgatroyd from Leighton Buzzard branch, I would not have made it through without her support and guidance! Caroline, Nick and team have been by my side throughout the rollercoaster ride of selling my property. Fantastic communication, subject knowledge and personal attention to detail. I highly recommend.

Customer · 2 July 2025

★★★★★ 1/5

Trustpilot

Avoid This Agency

Avoid This Agency, Completely Fraudulent and Untrustworthy If I could give zero stars, I would. I rented my property through this agency as a family home, but they have illegally turned it into an unlicensed HMO without my consent. Despite repeated promises from their agent Preeti that an HMO licence would be obtained, it never was. My rent has not been paid for over amThree months, and my calls and messages are now being ignored. The tenants contact me directly because the agents refuse to take responsibility. I was told I would be reimbursed for repair costs, I provided all invoices, but not a single penny has been repaid. The condition of my property now is appalling compared to how it was handed over. I have photos showing the before and after, it’s heartbreaking. After losing my father suddenly last year, this house held many memories, all of which have been completely destroyed by their negligence and deceit. Do not trust this company with your property. They are dishonest, unprofessional, and exploit landlords. I strongly urge others to stay away, they will promise everything and deliver nothing.

Umer · 5 January 2026

★★★★★ 5/5

Trustpilot

Jamie at Hunters -South West

Jamie is absolutely brilliant at his job. I could not recommend him more! I choose Jamie from a selection of other agents. He is enthusiastic, knowledgeable and very easy to communicate with. Always willing to pick up the phone and call me to update me on the sale. Jamie went above and beyond for me, I am very grateful. I would not hesitate to recommend him to anyone! Thank you Jamie

ZOE · 18 September 2024

★★★★★ 1/5

Trustpilot

I would completely recommend avoiding…

I would completely recommend avoiding this agency, they are slow to respond, have no information ready at hand and this has possibly been the most annoying process of purchasing a property with them. There was a lot of missing information that I was not provided and they basically only know how to respond when they need something. You will call them and they say they'll get back to you and just disappear. Avoid if possible.

Abdul · 29 July 2024

★★★★★ 1/5

Trustpilot

Sales progression team lied and not very professional.

We are in the process of buying a bungalow at the moment and the sales progression team told us the vendor had been to sort the electrics and service the boiler..previous tennants had apparently got in debt so electric was cut off..Hunters lied saying this would be sorted. A second viewing 2 weeks later and a wasted 120 mile journey confirmed nothing had been sorted. When we told them we were disappointed with them we were told to leave the property.

A · 30 December 2025

★★★★★ 5/5

Trustpilot

The best estate agent to use

Hunters estate agent Littleborough would highly recommend, although not my selling agent they were the ones who kept me informed of any matters that needed to be addressed even finding me work men far better then the agent I used to sell my property

Maureen · 16 September 2026

★★★★★ 1/5

Trustpilot

Refused due to having children, unlawful discrimination

Contacted this agency regarding a view of 3-bedroom house. The advertisement contained no restrictions regarding families with children. During the phone call, the first question asked was whether we have children. Once this was confirmed, we were immediately refused solely on that basis. I asked several times why this restriction was not stated in the advertisement, but I received no explanation or answer. Refusing access to rented accommodation because a family has children constitutes unlawful discrimination under the Equality Act 2010. Letting agents are legally required to comply with this legislation, regardless of landlord preference. This experience raises serious concerns about the agency’s compliance with UK equality law. I am sharing this publicly so other families are aware.

Di · 15 December 2025

★★★★★ 1/5

Trustpilot

Agent Harj was full of fake promises

Agent Harj was full of fake promises. Although he was all smiles and seemed friendly, the minute we left after our viewing he didn’t return texts or calls and shyed away from any contact. After several calls to the agents I finally managed to find out myself that the property had been given to someone else, rather than them calling me to inform me I had to dig this information out of them which was frustrating. Avoid!

Hamza · 23 May 2024

★★★★★ 1/5

Trustpilot

Hunters, Preston Road, Harrow

I write about Hunters, Preston Road, Harrow. I am a landlord. I asked Hunters, Preston Road, Harrow to serve notice to the tenant on 10 January 2024. Hunters refused to do so and unlawfully pulled out the deposit on the 19th of January 2024. I had paid Hunters for this deposit to be insured until the end of the contract on 17March 2024. They said because they pulled out the deposit from the scheme, they were unable to serve notice to the tenant. Hunters are not responding to any of my emails asking about access to my property or how I can contact the tenant after the contract expires. The tenant is also refusing to respond to my emails. I am shocked that this can happen when you engage the services of a reputable a countrywide agent like Hunters. There has been a lot of bullying by Hunters throughout the year and they have tried to get outside parties to help them to extort a couple of thousand pounds out of me too. Changes have been made to the gas system to accommodate an extra four hob burner which has resulted in the gas certification being failed. So as to not draw attention to the gas issue, Hunters did not arrange a gas certification at both of my properties too! When I questioned them they stopped communicating for the next three months!Should you have issues with Hunter’s there is no one at head office one can reach out to. You are forced to write and write and write to the same person who is responsible for the issues!!! Does that even make sense! Questions I ask Hunter’s about my property have a come back ..they will take me to court or I should sue them! The contract expires in three days time and it is as if I have no information on my property thanks to Hunters!

B · 14 March 2024

★★★★★ 1/5

Trustpilot

Bad communication

I have been trying to contact them for 4 months in regards to my flat and contract but they are absolutely appalling at responses and making things clear and helpful for those they are letting to. They have sent me in so many different directions on who to contact and have stopped responding to me within one week of me first contacting them. On top of this it took them weeks to respond and report to maintenance issues, and when they did the response I got was rude and abrupt. As well as that they issues weren't resolved fully resulting in me feeling uneasy in what was meant to be my own space. Absolutely awful service and wouldn't even consider letting/renting from them again.

EM · 8 December 2025

★★★★★ 1/5

Trustpilot

Pathetic estate agency

Pathetic estate agency! The guy who is showing properties mixing up addresses and you end up viewing a different one. If you make an offer they show a very keen interest in person then no-one ever comes back to you. The property owners will never get to find out who made offers and they may just losing out on perfectly good tenants…!They do not even talk to each other within the office to relay interest.You get a bunch of promise, but that is all!Laura is useless!

Anonymous · 29 February 2024

★★★★★ 5/5

Trustpilot

Valuation and extension options - excellent service

We contacted Hunters to explore our property options, particularly around extending our home, and to better understand both current and future values. From the outset, the service we received was exceptional. Adam visited our property with genuine interest and took the time to understand how we currently use the space and how we hope to use it in the future. His thoughtful suggestions opened our eyes to possibilities we hadn’t considered, creative yet cost‑effective ideas that could give us the extra space we’ve been craving. What impressed us most was Adam’s honesty and depth of knowledge. He provided clear insight into the current market value as well as the property’s potential, even highlighting grants we might be eligible for. His advice helped us think far beyond our initial plan and gave us confidence in the decisions ahead. Hunters have proven themselves to be true experts in their field, professional, approachable, and genuinely invested in their clients. Adam, in particular, deserves recognition for helping us picture the full potential of our home and for giving us so much to consider. We would not hesitate to recommend Hunters, and if we ever decide to sell, they will be our first choice of agent.

Angela · 27 November 2025

★★★★★ 1/5

Trustpilot

Very unprofessional and rude agents

Very unprofessional and rude agents. They repeatedly called me while I was at work, and when I finally got back to them, they booked a viewing for the next day and told me to meet outside the property at the scheduled time. When I arrived and called their office, they initially lied, saying they would sort it out and call me back. After waiting 20 minutes with no update, I called again, only for them to blame me for going without having received an email confirmation, instead of acknowledging that their agent cancelled the appointment without notifying me. Overall, very unprofessional.

GRT · 22 November 2025

★★★★★ 1/5

Trustpilot

If you're in the market to buy...

If you're in the market to buy a property I would exercise caution with these agents.We were looking to purchase a property last year in Manchester. Hunters wouldn't let us view the property as we were out of the country at the time viewings were taking place and due to a large volume of interest they couldn't accommodate us on an individual basis. Having later spoken to the seller who reshared the property via a Rightmove link on social media Hunters later got in touch to arrange a viewing.When we went to view the property several days later we were told that this was the 30th viewing and they were only taking offers greater than £15k above the advertised asking price through to a best and final offer (BAFO) process ending in 3 days time. There were already 6 other offers submitted at that time. Having decide to throw our hat in the ring we submitted an offer and awaited the outcome. Hunters agents then called us on the day the offers closed saying our offer was the second highest offer would we consider looking to increase this. At this point it became clear it wasn't a BAFO as they wanted us to submit a new final, final offer in an effort to start a bidding war between the rightful higher bidder and create a gazumping match. Unfortunately this wasn't meant to be so decided to withdraw our offer.For a seller this is perfect when looking to maximise a return but for those looking to buy this type of behaviour not only undermines what is intended to be a fair process it creates a really volatile market in what is already difficult for buyers.Thankfully we have since prevailed after this experience and found the right place for us.

Nick · 23 January 2024

★★★★★ 1/5

Trustpilot

Appalling group of folks!

Appalling group of folks! This group has no idea what they are doing. we worked with Selina and she was absolutely clueless and brought wrong/unverified information to the table. If I were looking to rent, I would be running as far as possible from this agency or owners they work with! if there were minus points that is what I would give them for ripping a kid off!

Student · 28 August 2024

★★★★★ 1/5

Trustpilot

Criminals

Misrepresentation, poor service, property management and unlawful practice Unlawful terms in the tenancy agreements, do not uphold their mutual terms as the agent, assume consent to access outside of tenants availability and threaten to break in unlawfully. Have done repairs in house that have caused injury and condition of rental has damaged tenant belongings, mould not disclosed, just covered up to blame tenant later when we leave, constantly asking for access and putting employment at risk but accuse tenant of breach when asked for compensation as in the tenancy agreement . Barely manage property unless theyve been reminded something important has expired. Estate agent happy to make threats to break and enter without legal knowledge, on behalf of a company that is owned by another agent that is well known for illegal practice, unsure if landlords know the legality of the contracts they've signed with Hunters without knowing and checking whether the terms are legal and lawful. Convinced they will be attempting to take money from the deposit as a form of ponzy scheme that pays for more unsafe repairs in propertys, check your doors, lights bulbs and curtain rails dont fall on your child's head, and if the property sets on fire Hunters will deny any accountability, so I doubt they will have integrity in the case of death and if you lose your job because of them they'll kick you out after breaking in (illegally) to make it possible to kick you out. Staff cant cope with reading lots of words in a row, so they don't acknowledge or respond to complaint and the staff will reframe anything you say or do in their favour anyway. Eve's review confirms our experience, its almost the same. They will evict if you ask them to ensure your home is safe and to uphold their mutual terms of the tenancy, they do not follow the eviction to repossession procedure lawfully and expect you to agree to hand the keys back by the notice period they decide at random without serving recorded notice and further violating access law. Using commercial laws for residential properties hoping noone will notice and they will not be accountable when the landlord is in court at their own expense.

Beth · 11 November 2025

★★★★★ 5/5

Google

I Have had an excellent experience with Hunters Oxford. Being a single parent, I had struggled to find a place to rent, but they welcomed us open armed. They have always been very professional, kind and warm. And they have been amazingly good with my daughter, dedicating her lots of attention. The property was great, way above other Letting Agents' standards in Oxford. Any issue we've had with the property has always been dealt with very quickly. Every procedure went smoothtly and stress free I couldn't recommend highly enough. Thank you Corina and David!

ELISA · 17 February 2018

★★★★★ 1/5

Trustpilot

Absolute s#*t show

Absolute s#*t show, appalling service, went to view property on rossall promenade offered to put 6 months up front (not that i needed too) then never heard anything back, worse company i have ever dealt with in property, to not even get back to you, how unprofessional, to add more insult i seen property listed on Monday night contacted them 1st thing Tuesday to be told i have to wait for others to show interest before i can view appalling service STAY WELL CLEAR if one person avoids this company my review was worse while NEVER AGAIN!!!!

Mitchell · 28 October 2025

★★★★★ 1/5

Trustpilot

so bad discriminated by this company…

so bad discriminated by this company when I went for a view in the person told me to go and jump over bridge and kill myself because I don't deserve to be alive because I'm autistic did not even investigate they didn't do nothing to switch it on the look of like nothing happened and didn't want to do nothing tell someone to go and kill herself what do they gonna do nothing about it and he was sitting there laughing like it was a joke and then just sitting there thinking it's funny and they say gone going to it and make us all very happy that we don't have to deal with another autistic personthis is why I'm going for four legal action and I'm going to go for criminal charges against them

Chris · 22 October 2025

★★★★★ 1/5

Trustpilot

Hunters - Tring - useless

Given that the purpose of an estate agent is to bring sellers and buyers together, as a potential buyer I found Hunters service abysmal I tried to make a viewing appointment for a property they had for sale. They said they would phone or email me. Nothing. Tried again two days later. Person I spoke to seemed surprised at what had happened and said would get back to me. Nothing. Were I to be selling a property, I would not be using this estate agency. Perhaps they only do it as a hobby.

Edward · 17 October 2025