Trusted Agent profile Β· Oxford, Oxfordshire

Finders Keepers Shared Letting reviews in Oxford

4.1

β˜…β˜…β˜…β˜…β˜… Great

92 reviews across 2 platforms

27 St.Clements, Oxford, Oxfordshire, OX4 1AB

Part of Finders Keepers, see every office.

Finders Keepers's office in Oxford, Oxfordshire, at 27 St.Clements, is rated 4.1 out of 5 across 92 reviews on two platforms, including 69 Google reviews rated 4.3.

Google logo

4.3 / 5

69

Reviews on Google

This office

Facebook logo

3.4 / 5

23

Reviews on Facebook

This office

Reviews may appear on more than one platform.

About Finders Keepers Oxford

Finders Keepers Shared Letting agents is located on St Clements in East Oxford and we were the first dedicated shared letting agent in the city. Oxford is a great place to be a student - the city is small enough to know like the back of your hand but big enough to cater for all tastes. Recently voted the 'Best Student Agent in the UK' by the Sunday Times, our innovative systems have been copied by all the market and we let and manage a high quality portfolio of flats and houses.

Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

1/5

Google

In response to your reply, I wanted to reinforce that my family member did not "shout" on the phone. While he was on the phone there were witnesses to the call who all stated he simply questioned her morals in a very calm manner. I am …

Molly Β· 22 April 2025

Agent replied Β· 10 December 2024

Molly, I think it's best that we leave this here. There would absolutely have been a misunderstanding about paying a holding … More

5/5

Google

Since I have been in contact with Aline she has been wonderful and so helpful 2ith this process as this the first time of letting with an agent. Highly recommend and thank you so much. Samantha Sage πŸ˜€

Samantha Β· 20 July 2025

Agent replied Β· 20 March 2026

Thank you for leaving this five-star review for Aline and our Shared Letting team! Joanne (FK)

5/5

Google

As a Client of Finders Keepers over a couple of decades perhaps my continued support is comment enough. However I must add that the company performs well on my behalf and as a sometimes absent landlord I must commend it. Callum, I feel, represents his company well and suffice to say, I find him a safe pair of hands for my interests when away. Graham Boon

Graham Β· 20 March 2024

Agent replied Β· 30 December 2023

Thank you for taking the time to leave this five-star review for our Shared Letting team and for your continued support. Joanne (FK)

5/5

Google

I cant speak too highly of the top quality professional service and problem solving abilities that I've received from Ellie Madeley and her efficient team at Finders Keepers Shared Letting in Oxford. I own a smart five bedroom HMO, and was living overseas when I was advised by the previous managing agent that the lease was due to expire in two months. However after that they lost the plot, resulting in a period of great anxiety for me. A change of agent was sadly the only solution, and thankfully I was advised to move to Finders Keepers, who have been amazing. Once again I have every confidence that letting a property can be a great experience, as long as it's managed by true professionals, who care about the people they are dealing with, and meeting deadlines. Sue Trevor-Wilson

Sue Β· 20 March 2023

Agent replied

Wow - thank you for this glowing review for Ellie and the team at FKSL, I know they will be really pleased to read it! Victoria (FK)

5/5

Google

Great service from FK, Katie was very helpful and friendly when figuring out a property to rent.

Jack Β· 20 March 2024

Agent replied Β· 30 December 2023

We're happy to read this great five-star review for our Shared Letting team! Thank you. Joanne (FK)

5/5

Google

Eleonor at Finders keepers has been amazing. She has been so efficient and helped every step of the way in finding lovely student accommodation for my daughter and her friends in what can be a stressful time. …

Kirstie Β· 22 April 2025

Agent replied Β· 10 December 2024

This is great to read! Thank you for taking the time to leave this fantastic five-star review for Eleanor and our Shared Lettings team. Joanne (FK)

5/5

Google

Aline and Sam were very informative and helpful throughout the whole process.

Devaassenan Β· 20 March 2024

Agent replied Β· 30 December 2023

Thank you for leaving this five-star review for our shared letting team - Joanne (FK)

5/5

Google

Thank you for helping me find my beautiful accommodation...I find this site safe and easy to use with updates every day. Very happy with your service and will highly recommend you.

Sandra Β· 20 March 2025

Agent replied Β· 24 December 2024

Thank you for leaving this five-star review for our Shared Lettings team and for recommending us! Joanne (FK)

5/5

Google

Alice and Sam were very helpful

Owen Β· 20 March 2024

Agent replied Β· 30 December 2023

Thank you for rating our Shared Letting team five-stars! Joanne (FK)

5/5

Google

I had a very good experience with Aline from Finders Keepers. She helped me through the whole process. Highly recommend

Iwona Β· 20 July 2025

Agent replied Β· 20 March 2026

This is great to read! Thank you for leaving this five-star review for Aline and for recommending our Shared Letting team. Joanne (FK)

5/5

Google

I had a very quick and smooth experience with the agency, Ellie sorted out a viewing very quickly as was very helpful with sorting out details and answering queeries.

John Β· 20 March 2025

Agent replied Β· 23 August 2024

Thank you for leaving this five-star review for Ellie and our Shared Lettings team. Joanne (FK)

5/5

Google

I have had a really pleasant experience with Finders Keepers, particularly with Adrian. His professionalism, timely responses and attention to detail made letting with Finders Keepers very smooth.

Julia Β· 20 March 2025

Agent replied Β· 20 March 2026

We're delighted to read about your experience. Thank you for leaving this five-star review for Adrian and our Shared Letting team. Joanne (FK)

5/5

Google

Our contacts throughout our tenancy were Henry Mullenger and Aimee Withinshaw, both of whom were professional, knowledgeable, and quick to respond to maintenance issues. They completed all of the admin on FKSL's side quickly and comprehensively, including due to the Covid-19 pandemic instating new check-out procedures and booking cleaners for us. We didn't have to fight to get our deposit back, either - it was returned within the time frame specified and the deductions were fair and much less than they could have been.

ChloΓ© Β· 20 March 2021

Agent replied

Hi Chloe, thank you for leaving this great review for our FKSL team - they were really happy to read it! Victoria (FK)

5/5

Google

When I moved to the UK, I was unfamiliar with the letting system here, but Finders Keepers (Emily in particular) was very kind and extremely helpful. She did explain everything and was available to answer all my questions. During my stay, I contacted the office multiple time to fix things in the unit, and they always responded quickly and fixed whatever needed to be fixed. I would definitely recommend using their service.

Yaseen Β· 20 March 2022

Agent replied Β· 21 June 2024

Thank you for your review Yaseen - Joanne (FK)

5/5

Google

I had an exceptional experience with Stephanie at FKSL. When there was an urgent situation at my accommodation, Stephanie immediately stepped in to help.

Sungwoo Β· 20 March 2025

Agent replied Β· 23 August 2024

We're pleased to read this five-star review for Stephanie and our Shared Letting team! Joanne (FK)

5/5

Google

I'm sriting to say just how impressive I find Finders Keepers in terms of managing my rental property and keeping me informed and up to date of every issue or opportunity concerning my rental outlook. I can't recommend FKSL highly enough. Richard Kemp

Richard Β· 20 March 2024

Agent replied Β· 30 December 2023

Thank you for taking the time to leave this five-star review for our Shared Letting team, and for recommending us. Joanne (FK)

1/5

Facebook

The worst estate agents I have been through! Inflexible terms after a year of renting and poor lettings management team! The lettings manager we were dealing with, has a poor attitude, rarely responded (no out of office either), rarely addressed any issues raised in emails, and when they did it was only after several chases. It started off very promisingly, Stacey Gough the Lettings manager arranged our contract for the property at very short notice and answered all of our q... Continue reading

Miranda Β· 14 September 2016

Agent replied

A member of the team in the Abingdon office will be in contact with you shortly to discuss the points raised here.

5/5

Google

FK are proactive, thorough and reliable. Their work is of excellent standard. I can only recommend.

Uta Β· 4 April 2025

Agent replied Β· 20 March 2026

This is great to read. Thank you for leaving this great five-star review for our Shared Letting team. Joanne (FK)

5/5

Google

As first time landlords we were unsure of the procedure and process when we first came to FKSL, we needn’t have worried. The knowledge of the team is vast, and they are always willing to advise on matters and help when necessary. We currently have our fourth group of tenants sourced by them, with our property having let each time within hours of being on the market. Would highly recommend.

Rosemary Β· 11 February 2020

Agent replied

Hi Rosemary, thank you for this great review for our Shared Letting team. We are pleased that you have had a great experience. Anna (FK)

5/5

Google

Very good experience! People have been nice and accommodating throughout the process.

Anne-Claire Β· 20 March 2025

Agent replied Β· 10 December 2024

Thank you for leaving this great five-star review for our Shared Letting team! Joanne (FK)

5/5

Facebook

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Nokzola Β· 29 March 2023

5/5

Google

I had a great experience as a client of finders keepers , I’m extremely happy with Aline , friendly and helpful with amazing and quick communication.

Anna Β· 26 July 2024

Agent replied Β· 23 August 2024

Thank you for taking the time to leave this five-star review for Aline and our Shared Lettings team - Joanne (FK)

5/5

Facebook

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Kan Β· 27 December 2022

1/5

Google

The staff are nice and friendly but they are incredibly slow at dealing with issues. I've had a maintenence request in for 6 weeks and I'm still waiting on it being fixed, despite being told multiple times it would be fixed "tomorrow".

Elizabeth Β· 20 March 2023

Agent replied

Thank you for your feedback and I'm sorry to read about your experience, this is definitely not the standard to which we work. I've spoken with the Office Manager who assures me that this was an unfortunate oversight and we would like to reassure you that it is not a sign of things to come! Victoria (FK)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Finders Keepers Shared Letting

How many reviews does Finders Keepers Shared Letting have?

Finders Keepers's Oxford office has 92 reviews across two platforms: 69 on Google, 23 on Facebook.

What is Finders Keepers Shared Letting's rating?

Finders Keepers Shared Letting is rated 4.1 out of 5 across all 92 reviews, and 4.3 out of 5 on Google from 69 reviews.

Where is Finders Keepers's Oxford office?

Finders Keepers Shared Letting, 27 St.Clements, Oxford, Oxfordshire, OX4 1AB.

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