Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 5/5
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Nontlantla · 20 January 2023
★★★★★ 5/5
GoogleWe've had a really smooth and positive experience renting through Finders Keepers central office Oxford. The staff (Jodee and Charlie) were professional, responsive, and made the whole process easy. Would definitely recommend them to anyone looking for a reliable letting agency.
Manan · 4 July 2025
Agent replied · 2 September 2025
Thank you for leaving this five-star review for our Central Oxford team and for recommending us! Joanne (FK)
★★★★★ 5/5
GoogleFindersKeepers have been managing our properties for many years and the service has been generally excellent. Angela and I want to thank Connie Cook in particular who has been super-efficient in managing our apartment during these very challenging times - always responsive, always proactive and great at keeping us informed of what's going on. Thanks Connie.
David · 15 July 2020
Agent replied
Hi David, this is great to read and I will pass your review back to Connie! Victoria (FK)
★★★★★ 5/5
GoogleWe had a lovely experience with FK Central Oxford to rent our new place. Amy Stanley was very efficient, active and kind with us. The viewing and paperwork process were conducted in a very professional manner. 100% recommended.
Raphael · 20 March 2023
Agent replied
We're very happy to read about your experience with Amy and our central Oxford team. Thank you for leaving a five-star review and for your recommendation - Joanne (FK)
★★★★★ 5/5
GoogleWorking with Finders Keepers has been great. My wife and I recently relocated from the US to Oxford. Eden and Rose from Finders Keepers were super helpful and great to work with, they helped us set up everything so we had a home as soon as we arrived.
William · 20 March 2025
Agent replied · 21 June 2024
We're pleased to read this fantastic five-star review for our central Oxford team! Joanne (FK)
★★★★★ 5/5
GoogleThis was our second time using FK and as before, we found them straightforward and responsive. Leeah was our main contact and was really helpful. We would definitely recommend FK and would use them again.
Sophie · 20 March 2023
Agent replied
Thank you for this great review of our team's consistent service! Victoria (FK)
★★★★★ 5/5
GoogleWe had a really wonderful experience with them. We communicated with Bella Romain, who was very helpful throughout. The process of viewing, letting and moving in was made very smooth. Excellent professional service.
Madhurima · 3 August 2025
Agent replied · 2 September 2025
This is great to read! Thank you for leaving this five-star review for Bella and our Central Oxford team. Joanne (FK)
★★★★★ 5/5
GoogleHad a good experience renting from Finders Keepers overall. Special thanks to our property manager, Charlie, for her assistance during our tenancy and with the move-out process.
Ryan · 30 September 2025
Agent replied · 28 January 2026
Thank you for this feedback for Charlie and the team, Victoria (FK)
★★★★★ 5/5
GoogleMy partner and I recently signed a tenancy agreement with Finders Keepers. I have found all the staff helpful and professional, making what can otherwise be a stressful process very straightforward. Kate Rutherford, in particular, has been brilliant - she is always prompt and communicative when responding to our queries.
Tom · 26 December 2024
Agent replied · 9 January 2025
Thank you for leaving this great five-star review for Kate and our Central Oxford team. Joanne (FK)
★★★★★ 1/5
GoogleIf you can avoid them, absolutely do. I was helping my fiance move, and on moving day they refused to hand the keys over. They said they wouldn't hand over the keys until a direct debit had been set up, which wouldn't be a problem, except they hadn't ever mentioned this before as a requirement before key collection. Wasn't in the contract, wasn't in any emails. They'd already done bank account checks, references and seen each income. All housemates had planned to set up a direct debit once they'd set up a house bank account to all pay into, so this
on the spot demand required one person to sign authorisation for a direct debit and just trust the others to send money to them. It also meant that he couldn't move in that day, couldn't take his things there, couldn't sleep there. They were clearly trying to do a pressure tactic to squeeze for more money. On going back the next day and showing them that there was nothing in the contract, no email, he was told 'this is the way things are done' and when he kept saying that they had no right to prevent him from entering his home they said 'well this is how it is'. They are absolute bullies, avoid avoid avoid
Helena · 20 March 2023
Agent replied
Hi, I’m sorry to hear that you’ve been told there was no mention of the requirement to have a direct debit completed as part of our application process. In actual fact, we ask that all applicants read our guide to renting before making an application (you can see this by heading to the Tenant section of our website and clicking ‘apply for a property’) which mentions the need to complete a direct debit form.
The declaration section of the application form also requires the applicant to tick a box confirming that they understand they need to complete a direct debit form and they are then reminded of this requirement through the confirmation of submission email.
You also say that your fiance felt there was a pressure tactic to squeeze for more money, but I would like to state that we did not ask for (or take) more money at any point.
Unfortunately this review has also been left on the wrong office page so I would politely ask that you remove it from our Central Oxford team’s reviews as it does not relate to that office.
Thank you,
Victoria (FK)
★★★★★ 5/5
GoogleWe found a lovely home to rent for two years through Finders Keepers. The onboarding experience was effective and their team helpful despite COVID. Through our tenancy, we had an amazing experience with their property management team led by Ceri. We then found that they have an equally efficient departure program. Their cleaning vendors are exceptionally helpful and focused on cleaning to FK's standards. That gave us significant comfort that the work would be done in our absence to a high standard. Heading to Oxford to a year or more, Finder Keepers are the right team!
Abdulkader · 20 March 2023
Agent replied · 21 June 2024
Thank you for this wonderful review for Ceri and the Central Oxford team! Victoria (FK)
★★★★★ 5/5
GoogleAn excellent lettings experience! Finders Keepers Central Oxford helped me find a rented property for my parents, who will be living in Oxford for the first time. In a few weeks, Finders Keepers very professionally facilitated a smooth lettings process in the space of around a week, from first viewing to signing the Tenancy Agreement for the property. They are highly responsive, and were extremely supportive throughout the process. Lucy and Richard in particular were fantastic and really helpful.
Thank you so much!
Pak · 20 March 2023
Agent replied
Thank you for this great review for our team in Central Oxford, I know they will be really pleased to read it. Victoria (FK)
★★★★★ 5/5
GoogleBest agency and best team I've ever talked to! I was looking for a property in central Oxford, I didn't have much time and was very stressed. In a short time, The Finders Keepers team helped to find the perfect property with the perfect budget. They are extremely supportive with their clients. I called them 10 times a day for a full week, and they were always there to answer all my questions, and also helped me a lot with all the application process. Thank you all, best team ever!
Filippo · 20 March 2023
Agent replied
Thank you for this really great review for our team in Central Oxford, Victoria (FK)
★★★★★ 5/5
GoogleFindersKeepers has provided an excellent service. They are quick to reply, eager to help and easy to deal with. Sophie Moses, my property manager, is fantastic. Whenever I need help, she is quick to reply and to provide support. Would definitely recommend!
Gabrielle · 20 March 2025
Agent replied · 21 June 2024
Thank you for leaving this five-star review for Sophie and our Central Oxford team! Joanne (FK)
★★★★★ 5/5
GoogleI am renting with Finders Keeper and it is such a good renting experience with them. They are really helpful in every detail, answering all my questions really in time. Especially Connie who is so responsive every time and made every problem so much easier.
Lea · 9 June 2021
Agent replied
Thank you for your review for Connie and the team! Joanne (FK)
★★★★★ 5/5
GoogleI got to the train station with little battery left, and the staff very kindly let me stay for a half-hour to charge my phone and wait for my friend. Everyone was very kind and polite, and I really appreciated it!
Jad · 20 March 2025
Agent replied · 21 June 2024
Happy to help! Joanne (FK)
★★★★★ 5/5
GoogleFinders Keepers always provide excellent service and are very good at keeping in touch. I have used a couple of other letting agents over time and FK are by far the best
Josephine · 4 July 2025
Agent replied · 2 September 2025
Thank you for leaving this fantastic five-star review for our Central Oxford team. Joanne (FK)
★★★★★ 5/5
GoogleThe staff at Finders Keepers were very responsive and helpful in the process of finding a property to rent at Oxford! Good and quick response, as well as informative along the process of finding a new home. I highly recommend!
Bar · 20 March 2025
Agent replied · 23 August 2024
This is great to read! Thank you for leaving this five-star review for our Central Oxford team. Joanne (FK)
★★★★★ 5/5
GoogleProperty market in Oxford can be difficult at times, but the amazing staff at Finders Keepers will make you enjoy the process! They were professional, friendly and supportive on every step of the way. They helped me find a great apartment and made sure moving in was smooth (kudos to Chris Kilkenny and my property manager Connie Cook and Lizzy Ritson). I would highly recommend Finders Keepers to anyone looking for their next home in Oxford.
Eldar · 20 March 2023
Agent replied · 21 June 2024
We're very happy to read about your experience with us!Thank you for this fantastic five-star review for our Central Oxford team. Joanne (FK)
★★★★★ 5/5
GoogleFinders keepers have been great! The whole renting process has been very easy and they’re quick to sort out any issues with the flat. Eden and Ceri have mainly helped us and they’ve been super helpful, thanks! :)
Katharine · 20 March 2025
Agent replied · 21 June 2024
Thank you for leaving this great five-star review for Eden and Ceri at our Central Oxford office! Joanne (FK)
★★★★★ 5/5
GoogleI’ve rented a house with Finders Keepers in Oxford and all their service was amazing. They are very helpful in whatever you need. A special thanks to Ceri which was with us during the last year. All the best!PositiveProfessionalism
Cátia · 22 June 2021
Agent replied · 21 June 2024
Thank you for your review! Joanne (FK)
★★★★★ 5/5
GoogleWe would highly recommend Finders and Keepers. We recently moved in a 2 bedroom flat managed by them in Oxford. There were a few things that needed fixing and they responded politely and immediately.
ΝΙΚΗ · 20 March 2022
Agent replied · 21 June 2024
Thank you for this 5-star review for the team in Oxford, Victoria (FK)
★★★★★ 3/5
GoogleTheir standard rental contract has no break clause and requires you to pay a one month fee if you terminate before the end of the 12 months. In my case, a particular estate agent stated this is standard and showed serious resistance on changing it and even mentioned that that's industry standard (needless to say thats a complete lie). If this is the case then make sure to ask for a superior, Anna Turner was very helpful and offered a break clause and we came to a reasonable middle ground.
Mohammed · 11 February 2017
★★★★★ 5/5
GoogleHaving twice let my house through Finders Keepers Central Oxford, I had no hesitation in reappointing them to undertake a fully-managed year's let of my property. The highest standards of cleanliness, house management and upkeep again came to the fore and enthusiasm to rent the house by prospective tenants was immediate, such that potential advertising was unnecessary. The vetting process for tenants, contractors' standards, set-up and on-going management of the let have been flawless and I would have no hesitation in recommending Finders Keepers Central Oxford in the future.
Penelope Ward
22 June 2021PositiveProfessionalism
Penelope · 22 June 2022
Agent replied · 21 June 2024
Thank you for taking the time to leave this great review and for your recommendation - Joanne (FK)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.