Trusted Agent profile
★★★★★
118 reviews across 1 platform
129-131, London Road, Headington, Oxford OX3 9HZ
Connells's Oxford office at 129-131 is rated 4.7 out of 5 across 118 reviews on 1 platform, including 118 Google reviews rated 4.7. Checked 9 October 2026.
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
1/5
GoogleTerrible mortgage service avoid a minus if I could wasted weeks of our time doing nothing
Hello Rebecca, I'm sorry to hear about your experience with our mortgage service. Please contact us at complianceresidential@connells.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team
5/5
GoogleVery professional and hard working agents who provide excellent service and ensure your sale progresses. I would definitely recommend.
Many thanks Alexandra for taking the time to leave us your fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleSimon and the sales team in Headington were extremely helpful with my property enquiries and would highly recommend them they couldn't do enough for me
5/5
GoogleExcellent service. Mr Jay Sarbatta is a very good mortgage consultant and professionaI in his approach. I recommend him to anyone who are looking for new mortgage or remortgage. He is very good at his job. I am very happy with Mr Jay Saratta's service.
1/5
GoogleSLUGS, mould, no deep cleaning. That's what we complained about at our arrival on the property. It is disgusting, it's unhealthy, this is not what we are paying for. This is supposed to be a house for a family with SMALL CHILDREN. It's been A MONTH we started reporting these issues! No action has been taken, despite us complying with every request for proof, visits, emails, reporting. The lack of professionalism, simple human decency and bare management is more than appalling, it's criminal. Connells has been made aware of the situation, the house is uninhabitable and our health is affected by it and yet nothing has happened. This company is a disaster.
5/5
GoogleSecond time purchasing through Connells, the process is as smooth as ever!
Thanks Simon for your great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery professional and courteous team Zara Baker was friendly and made us feel at ease
5/5
GoogleHad great service from Andrew and Zara at Connells when marketing and selling my property. Communication was excellent and I would recommend them to anyone. Thanks.
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GooglePhoebe was extremely helpful in finding out some obscure details about the garden of a property I was interested in buying. Excellent customer service.
5/5
GoogleLovely team, they were always on hand for questions and to provide updates about the sale of our property. Would recommend.
Thanks for the excellent 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe bought our first property with Connells, Andrew and Jack are always helpful to move everything forward quickly. Highly recommend.
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleAfter having mixed experience with different letting agencies I can highly recommend Connells Lettings, Headington Branch! Very professional and friendly staff. Steve, who was our lettings negotiator was always very helpful and enthusiastic and done everything what he could to make us and Landlord happy. Every little query has been answered and dealt with without any problems. I highly appreciate the fact that we were kept informed during each step of the process, updated regularly and very efficiently. Chris and Steve are great team and provide fantastic service. I thought I would never be able to say it after my previous experience, but I am pleasantly surprise with this branch! Keep up the great job!
5/5
GoogleExtremely professional, proactive and friendly service. As landlords, we were experiencing poor service by another estate agent in the area and so we asked Connells to take over the management of our property. The property was marketed immediately and, within a week, Chris had undertaken a number of viewings and secured a tenant for the property. Excellent service! We have found Connells to be extremely friendly, professional and proactive. Would highly recommend for other landlords in the area.
5/5
GoogleFrom the start of the process, setting up the property to attract tenants, to the current successful status, happy family well ensconced and paying up front, it has been a successful pleasure to work with Chris, Steve and all the other members of the excellent, professional, friendly and supportive Connells Headington rental team, as “accidental” landlords we could not have asked for better guides in these potentially dangerous waters. Janice & Alastair Brown.
2/5
Googlea branch that did not do everything in their power to help me sell my house they had on the market for 4 months. They overpriced my house simply because that is what i wanted to hear and charge you extra for professional photos and proper floorplans. I would not sell my house with them if i were you. I sadly lost 4 valuable months!!!
5/5
GoogleI highly recommend the mortgage consultant Mr Jay Sarbatta, good knowledge of the mortgage market and very conscientious. Nice guy too.
Hello Gina, thank you so much for taking the time to leave the Connells, Headington office a five-star review, in particular, Jay on the mortgage side.
5/5
GooglePhoebe in the headington branch is very helpful. Always calls back and replies to the emails promptly. Always smiling and happy. EXCELLENT CUSTOMER SERVICE!
4/5
GoogleI had a complicated sale and the agency was very helpful. My special thanks are to Julian, who solved lots of problem
5/5
GooglePhoebe did great in helping me buy my flat and answered all my questions, and I had a lot! So thanks! Mj
1/5
GoogleMy experience is unsatisfactory with this agency, would not recomend.
Hello, thank you for taking the time to provide our team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@connells.co.uk then we will be more than happy to help you.
5/5
GoogleReally happy with the service we received from Julian Denson. He was always quick to respond to enquiries and kept us updated on the progress. Thank you!
5/5
GoogleThanks for the viewing arranged by Julian, he is professional and could provide much information which I need to know
5/5
GoogleReally happy with the service we received from Julian Denson. He was always quick to respond to enquiries and kept us updated on the progress. Thank you!
5/5
GoogleGreat service from Connells in Headington on all aspects highly recommended
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells's Oxford office has 118 reviews across 1 platform: 118 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Connells is rated 4.7 out of 5 across all 118 reviews, and 4.7 out of 5 on Google from 118 reviews, checked 9 October 2026.
Connells, 129-131, London Road, Headington, Oxford OX3 9HZ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.