Chancellors East Oxford reviews

★★★★★ 5/5

Trustpilot

Simona-Maria Rosu customer support is second to none.

I would like to give a shout out to Simona-Maria Rosu who works in property management.

Jd · 21 June 2025

★★★★★ 5/5

Google

Great customer service from Sherko! Friendly, informative and responsive.

Muhammad · 23 September 2026

★★★★★ 5/5

Google

Tilly Saxton was very helpful in the whole process of us trying to find a student property for next year.

Kleone · 1 May 2025

★★★★★ 5/5

Trustpilot

Chancellor's Aylesbury - Thank You

Thank you Chancellor's Aylesbury

Bless · 21 October 2025

★★★★★ 5/5

Google

Caitlin dealt with all queries promptly and always had a positive attitude. Was proactive in making sure that the purchase got to exchange and went above and beyond in checking on the property when it was empty as I don’t live in the area. Would highly recommend.

Adam · 3 December 2024

★★★★★ 3/5

Google

Update: since writing this review Chancellors home office has reached out to me to try to amend the problems and hopefully prevent them from happening again. I still believe you are better off working directly landlord to tenant, but perhaps your experience with chancellors will be better than mine. Original post: You are so much better off to work directly with a landlord. Chancellor's is slow to respond, not very helpful, and uses template rental contracts that may or may not apply to your property. Avoid any miscommunications and delays by working directly with a landlord/tenant.

Amelia · 10 November 2022

★★★★★ 5/5

Google

Chancellors are helping with the sale of my flat, which has been a protracted and frustrating process (absolutely not Chancellors' fault). Ella has been my contact throughout, and her friendly, professional and capable approach has been much appreciated, and has made a difficult process much easier. I've really felt that she is on my side throughout. I recommend Chancellors from the seller's perspective.PositiveResponsiveness, Professionalism

Ren · 10 November 2022

★★★★★ 1/5

Google

I have never in my life been treated with so little professionalism as I have at Chancellors. They made errors on our rent agreement not once but THREE times, causing us to have to resign the agreement the DAY BEFORE we were meant to move in. They repeatedly got the email of one of the tenants wrong, so they repeatedly missed out on documentation. They did not enforce the mandatory legal checks on the landlord prior to renting out the property, so we were left without awareness of the fire safety certification, the electrical safety certification, or even if our deposit had been registered until after we had moved in to the property and were simply told to ‘avoid using electricity’ until the landlord had done so. On top of this they used checks and procedures I have never experienced when renting a property before. Jordan, Charlotte, Scarlett and Danielle provided a terrible service all round, and left us stranded by their own lack of organisation. DO NOT USE CHANCELLOR’S!

Jessica · 10 November 2022

★★★★★ 5/5

Google

Chancellors has a wide range of properties up for rent. The agents are always answered my calls, even when I called them 10 times a day. The agent that we have been in contact through the renting process was Freya Thomson. She is a star! She responded my emails within 1-2 hours, called me back if she couldn't answer her phone and she was really helpful! She really tried to help us to find a landlord that would let our dogs move in with us. She arranged everything for us. I cannot thank her enough!!!

Zsófia · 10 November 2022

★★★★★ 5/5

Google

Mr Jordan Gibbs was helpful and professional, he has been very responsive making the process easier and less stressful.

Mona · 24 November 2023

★★★★★ 5/5

Google

Mr Jordan Gibbs was helpful and professional, he has been very responsive making the process easier and less stressful.

Mona · 10 November 2023

★★★★★ 5/5

Google

I had such a good experience with Jasmine Very helpful and professional, she made the process very easy and helpful

Li · 8 October 2025

★★★★★ 5/5

Trustpilot

The service was good.

Customer · 12 October 2026

★★★★★ 5/5

Trustpilot

Chancellors are one of the best letting…

Chancellors are one of the best letting agents and I can refer my loved ones to them, my experience during this letting time has been nothing short of the best, their customer service is top notch, always willing to help.

Sandra · 21 January 2026

★★★★★ 5/5

Google

Thank you, Josephine Muigai! You were so helpful! I'm sure all your clients find it a delight to work with you.

Sumana · 15 March 2025

★★★★★ 5/5

Google

I had a viewing with the lovely Jasmine , she was great an very warm an friendly

Wazima · 20 October 2025

★★★★★ 5/5

Trustpilot

Charlotte have been great from the very

Charlotte have been great from the very first viewings we had with her, very friendly, really listens to what your looking for and is really great at staying in contact with you.

Mrs · 19 March 2026

★★★★★ 5/5

Google

Such a good service by Jordan Gibbs and Akira Harry. They offered us a great service by guiding us on how to complete the tenancy application; plus whenever we had queries he was very swift at responding - he's also a very patient communicator. Thanks a lot.

Mihail · 12 October 2024

★★★★★ 4/5

Google

Chancellors East Oxford - Nathan Tan My partner and I have recently had the extreme pleasure of working with Nathan Tan from Chancellors East Oxford, a second time since moving to Oxford 3 years ago. Nathan is such an amazing person to deal with, very professional and always willing to go out of his way (on more than one occasion) to make sure we found our new home. Renting with dogs is always a challenge, but with Nathan at our side, the process was not stressful and in the end our needs and those of our dogs were met. I would recommend his service again and endorse his expertise as the best agent I have had the pleasure of working with. LMT - Oxford

Luisa · 11 November 2016

★★★★★ 5/5

Google

Very impressed with the work of the whole Chancellors team in East Oxford. They had fantastic knowledge of the local market and were therefore able to market our house really well, enabling a quick sale at a price we were delighted with. The whole team were extremely professional and couldn't have been more helpful. We also bought our new house from them and they were great in helping arrange additional viewings. Estate agents sometimes get a bad reputation but we couldn't fault the work of the East Oxford team and would like to thank Joe, Paul and Ciara in particular for their work in helping us move.

Ian · 11 November 2016

★★★★★ 5/5

Google

Thank you - Jordan has been very helpful in the renting process.

Rosie · 15 February 2024

★★★★★ 1/5

Trustpilot

Appalling

Our experience with Chancellors has been profoundly disappointing, defined by a failure to uphold basic professional standards, contractual consistency, or duty of care.

Pablo · 23 May 2026

★★★★★ 5/5

Trustpilot

Good service

Good service. Thank you for arranging my tenancy.Katie Adams,I appreciate your help, responsiveness, and professionalism. Thanks for making the process smooth and stress-free.

SPNP · 22 May 2026

★★★★★ 5/5

Google

Excellent service provided by Jordan at East Oxford Branch. Would highly recommend using him for anyone wishing to rent. He has been very helpful throughout me move to Oxford. He has been especially outstanding in helping me resolve any difficulties that have occurred throughout the process. I am extremely thankful for all of the work he has done. I cannot recommend him highly enough!

Yang · 10 November 2023