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Chancellors Oxford reviews

4.5

★★★★★ Excellent

2,283 reviews across 3 platforms

215 Cowley Road, Oxford, OX4 1XF

Part of Chancellors, see every office.

Chancellors's Oxford office at 215 Cowley Road is rated 4.5 out of 5 across 2,283 reviews on three platforms, including 610 Google reviews rated 4.3.

Google logo

4.3 / 5

610

Reviews on Google

This office

Facebook logo

3.9 / 5

351

Reviews on Facebook

Business-wide

Trustpilot logo

1,322

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About Chancellors Oxford

Why use Chancellors? Chancellors estate and letting agents in East Oxford opened back in 1981 and can be found on the corner of Cowley Road and Divinity Road. Our highly motivated 11-strong in-branch team boast unrivalled knowledge of East Oxford property values and are always eager to answer any questions on buying, selling, letting or renting in the area. The wide range of sales and letting services available at our East Oxford branch include free, no-obligation market appraisals, an extensive portfolio of residential and commercial properties, land and new homes, property management support, and expert investment and market advice. Locations covered Cowley, Iffley, Iffley Village, New Hinksey, Littlemore and St Clements as well as many of the smaller areas in between for your perfect solution to find an Oxfordshire property.

Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

5/5

Google

"I had a fantastic experience working with Jordan Gibbs throughout the entire process of finding and finalizing my new home. From the initial viewing to the closing details, Jordan was attentive, professional, and incredibly helpful. He …

Rahul · 20 March 2025

Agent replied · 10 November 2024

Thank you Rahul for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Jasmine was really helpful and professional, really knows what she’s doing , would recommend for any one

Frederico · 20 October 2025

Agent replied · 20 March 2026

Hi Frederico, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

I would like to thank Chancellors for their support in helping me secure a house to rent. In particular, I want to appreciate Jordan for being very helpful and understanding throughout the process. He communicated clearly at every step and kept me well-informed, which made everything much easier. I am really happy with the service I received and grateful for the professionalism and support provided.

Pheba · 20 October 2025

Agent replied · 20 March 2026

Hi Pheba, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

I had a great experience with Jordan. He was extremely polite and always available to help me find a suitable property. He also handled everything, from the viewing to signing the contract, in a fast and straightforward way.

William · 22 May 2026

Agent replied · 22 August 2026

Thank you so much for your wonderful feedback, William! We're thrilled to hear that Jordan provided you with exceptional service throughout your property search. It's great to know that he made the process smooth and efficient for you. At Chancellors - East Oxford Estate Agents, we strive to deliver top-notch support, and your kind words affirm our efforts. We wish you all the best in your new property and look forward to assisting you again in the future!

1/5

Google

Never ever sign any contract with this company! I did it and tried to cancel it and couldn’t. The service wasn’t provided but they requested money on invoice and when I didn’t pay they put it via quick commercial court and beilifs. I am very angry and stressed and need to spend money on court process and clean my name as it’s CCJ.., please be careful and don’t deal with this company 🙏… I have so much stress and money loss only because signed contract in a rush. ( after one week I try to cancel it)

Alexandra · 20 April 2025

Agent replied · 20 March 2026

Hello Alexandra, thank you for informing us about this issue, we really appreciate your help with the matter. To enable us to look into this for you, please contact us at directors@chancellors.co.uk. Many thanks.

5/5

Google

I had the pleasure of working with Helen Wood MARLA to find my new rental property, and I can honestly say was amazing. She was always available to answer my questions and provide advice. She made the whole experience stress-free and I couldn't have asked for a better letting agent. I highly recommend Helen to anyone looking for a new rental property in the Cowley area. Thank you, Helen, for your help!!!

JOHN · 7 March 2023

Agent replied

Thank you for leaving us this great review John, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Helen Wood has been a great help while looking for our student house for the next academic year. We were sent options within our budget, and received a call back to check our thoughts on the property. Helen was also willing to help us look for 4 bed houses after we were originally looking for 5. Throughout the application process Helen has answered our questions promptly. Thank you again Helen for helping us find the right student house for us!

Joseph · 18 April 2022

Agent replied

Thank you Joseph for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Excellent service getting my house rented A** Olivia was especially helpful.

Sohail · 20 November 2025

Agent replied · 20 March 2026

Thank you Sohail for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Tilly was incredible at helping me and my friends find a house when we were in urgent need after a landlord let us down. She was quick to reply to any emails and phone calls and was great helping with negotiations with the landlord of our new house!

Amy · 19 August 2024

Agent replied · 26 August 2024

Thank you Amy for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Tilly and Charlie were very good at communication through the whole application process. Very understanding and generous. Overall excellent experience, low stress and a good sense of reassurance throughout. Thank you so much!

Kaylei · 20 March 2025

Agent replied · 9 December 2024

Hi Kaylei, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Thank you Jordan Gibbs for the excellent service you provided with setting up the viewing and also with my application processing. It was professional, fast and smooth experience. You're doing a fantastic job.

Gaurav · 20 March 2025

Agent replied · 9 December 2024

Thank you Gaurav for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Sherko provided us with excellent service throughout the purchase of our flat. He was attentive and responsive at all times, from the moment we viewed the property until we received the keys. We are truly grateful.

Mar · 22 May 2026

Agent replied · 22 August 2026

Thank you so much for your kind words, Mar! We're thrilled to hear that Sherko provided you with excellent service throughout your flat purchase. It's wonderful to know that his attentiveness and responsiveness made a positive impact on your experience. We truly appreciate your feedback and wish you all the best in your new home!

5/5

Google

Jordan showed us around a property in Oxford and was extremely helpful, nice, and made the whole process enjoyable. He knew lots about the property, as well as the local area. Our application for that property was successful and that is thanks to Jordan for recommending us to the landlord and pushing our application. We hope that we have Jordan to help us again with any future moves!

Emma · 30 May 2023

Agent replied · 29 July 2023

Thank you for this wonderful review Emma. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

5/5

Google

I recently moved house . I was looking on the chancellor website east oxford branch and finally I was able to find my home through them . Lily helped me with all the application process . She was friendly and professional throughout the whole process.

M · 6 March 2026

Agent replied · 20 March 2026

Thank you, M Joly, for your wonderful feedback! We're thrilled to hear that Lily provided you with friendly and professional assistance throughout your house-hunting journey. At Chancellors - East Oxford Estate Agents, we strive to make the … More

5/5

Google

I had a wonderful experience with this Chancellors, especially with Jasmine. She was incredibly helpful, kind, and professional throughout the entire process. Jasmine took the time to answer all my questions, kept me updated, and made everything feel smooth and without stress. I really appreciated her warm and approachable manner, she’s an absolute asset to your team!

Jameelah · 22 November 2025

Agent replied · 20 March 2026

Thank you so much for your kind words, Jameelah! We're thrilled to hear about your wonderful experience with Jasmine. She truly is an asset to our team, and we're glad she could make the process smooth and stress-free for you. Your feedback means a lot to us!

5/5

Google

House on the market at 16:00, first offer before 17:00 and after several other offers the following day, the property is now under offer. So, an anticipated 2-3 week process took less that 48 hours, we are very impressed. Alex and his Team have been exceptional, I also add that to the extended Team within Chancellors that have also assisted in this whole process. And a. Dry special mention to Ellanor for all her efforts to coordinate everything and keep me sane.PositiveProfessionalism

Martyn · 10 December 2021

Agent replied

Thank you Martyn for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

I had a fantastic experience finding my student home with Tilly. She has been incredibly responsive to all of our needs, provided great communication throughout the process and really listened to our wants/ needs for our house. I would highly recommend Tilly Saxton to anyone looking for a reliable agent!

Katie · 28 May 2024

Agent replied · 26 August 2024

Thank you Katie for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

"Chancellors Property Management provided prompt and professional service, making the rental process smooth and straightforward. Overall, I'm satisfied with the experience and appreciate the team's efforts. With minor adjustments, the service could be exceptional. Thank you for your assistance." Thank you Akira for your support

Bismi · 19 August 2024

Agent replied · 26 August 2024

Dear Bismi Sebastian, We wanted to take a moment to thank you for your wonderful review of Chancellors Property Management team. We are delighted to hear that our team provided you with prompt and professional service, which helped make your rental process smooth and straightforward. We appreciate your feedback and will keep your suggestions in mind to make our service even better. It is our goal to provide exceptional service to each and every client, and we are thrilled to hear your satisfaction with our efforts. Akira and the entire team at Chancellors Property Management are committed to providing the best possible experience for our clients, and we are pleased to have met your expectations. Thank you for choosing Chancellors - East Oxford Estate Agents. We look forward to serving you in the future. Best regards,

5/5

Google

Jordan has been very helpful.

Alannah · 15 August 2026

1/5

Google

A few years ago, I posted this review: "Ciara was so so helpful and totally understanding when we were struggling with the house-buying process. She went out of her way to get answers to our questions and make sure we had everything we needed. Thanks!" Unfortunately, this year we have had the worst time with Chancellors. They have repeatedly badgered us to do business with them, despite repeated requests to leave us alone. They shared our contact details among several different offices, but failed to let them know we wanted removing from their contact lists when we said so.

Al · 27 August 2021

Agent replied · 29 July 2023

Hi Al, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via louise.hughes@chancellors.co.uk with the details? Many thanks.

5/5

Google

I would like to thank the team at Chancellors for their fantastic support selling my property in Littlemore, I can't recommend them enough. From Ella's well timed check-in call in March when I was toying with the idea of selling, to Alex's valuation, getting it on the market and completing the sale in 2 months, the whole process has been a whirlwind and they've been there to talk me through every step. They had a good pipeline of potential buyers lined up before the house even went online, and the speed of my sale shows how good they are connecting the right buyers to the right house. I was super worried due to the complexities of viewing during covid and house cats but Ella was fab, she put my mind at ease and was really respectful on visits. That coupled with her excellent customer service, she's a real asset to Chancellors. Alex was more than fab too. Anyway, lots of words to say, 5 stars I would really recommend them.PositiveResponsiveness, Professionalism

Kerry · 27 August 2021

Agent replied

Thank you Kerry for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

We chose chancellors to sell our home as we were impressed with the honesty in the valuation they gave us. We then had Eleanor Jones as our main contact during the selling process and cannot praise her enough for her professional and honest attitude during the whole process. We were communicated to on every aspect and if Eleanor was unavailable she would ensure Jame's or George kept us up to date. We found all the staff we had contact with in chancellors East Oxford, were nothing but professional and courteous both with ourselves and the prospective buyers of our property. We would definitely recommend and use again if we ever needed to in the future.PositiveResponsiveness, Professionalism

Maria · 27 August 2021

Agent replied

Thank you for leaving us this great review Maria, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

We have so far had a great experience with Chancellors. Jack Williams has been incredibly helpful in getting our offer accepted. His replies were promt (often within the hour) and he even was able to pass on messages during the recent May bank holiday, which was much appreciated. We will update the rewiew following completion of the sale, but so far, so good!

Aleksy · 29 June 2023

Agent replied · 29 July 2023

Thank you for this wonderful review Aleksy. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

5/5

Trustpilot

Two Thumbs up👍👍💕

I highly recommend to anybody searching/looking for a place/property to rent Chancellors Letting Agent particularly East Oxford branch...Excellent Telephone etiquette/costumer service...Immediate/fast action to the needs of their costumers(even on your first conversation) and then on the same day they will let you know thru email all the possibilities to look forward, recommendations of places/properties that suits your budget and what amazes me, they will book you straight away for viewing. Best among the rest "you won't feel any discrimination when they talk to you" Oh Man, lots still to say but I assure you all folks "THEY ARE THE BEST LETTING AGENT" p.s😉 to dean: you are a great agent, excellent on your work, very helpful and sooo polite👌👍

Paul/Hope · 25 June 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Chancellors Oxford

How many reviews does Chancellors Oxford have?

Chancellors's Oxford office has 2,283 reviews across three platforms: 610 on Google, 351 on Facebook (across the whole business), 1,322 on Trustpilot (across the whole business).

What is Chancellors Oxford's rating?

Chancellors Oxford is rated 4.5 out of 5 across all 2,283 reviews, and 4.3 out of 5 on Google from 610 reviews.

Where is Chancellors's Oxford office?

Chancellors Oxford, 215 Cowley Road, Oxford, OX4 1XF.

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