Trusted Agent profile · Oxford · Oxfordshire

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Chancellors Oxford reviews

4.5

★★★★★ Excellent

2,298 reviews across 3 platforms

215 Cowley Road, Oxford, Oxfordshire, OX4 1XF

Part of Chancellors, see every office.

Chancellors's office in Oxford, Oxfordshire, at 215 Cowley Road, is rated 4.5 out of 5 across 2,298 reviews on three platforms, including 625 Google reviews rated 4.3.

Google logo

4.3 / 5

625

Reviews on Google

This office

Facebook logo

3.9 / 5

351

Reviews on Facebook

Business-wide

Trustpilot logo

1,322

Reviews on Trustpilot

Business-wide

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About Chancellors Oxford

Why use Chancellors? Chancellors estate and letting agents in East Oxford opened back in 1981 and can be found on the corner of Cowley Road and Divinity Road. Our highly motivated 11-strong in-branch team boast unrivalled knowledge of East Oxford property values and are always eager to answer any questions on buying, selling, letting or renting in the area. The wide range of sales and letting services available at our East Oxford branch include free, no-obligation market appraisals, an extensive portfolio of residential and commercial properties, land and new homes, property management support, and expert investment and market advice. Locations covered Cowley, Iffley, Iffley Village, New Hinksey, Littlemore and St Clements as well as many of the smaller areas in between for your perfect solution to find an Oxfordshire property.

Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Luke was very helpful with my enquiry

Luke was very helpful with my enquiry. He was very easy to talk to and wasn’t pushy or overconfident; something I’ve often come across with other estate agents. It was refreshing to be able to have a real conversation with a decent human being. Thank you

Dee · 10 June 2021

Agent replied

Thank you for leaving us this great review Dee, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Trustpilot

From the start to completion of…

From the start to completion of marketing and finding a tenant was professional and a really easy experience. It all occurred seamlessly with little input from me. I can only sing the praises of the Chancellors teams, especially Ben Dodds. I would recommend them to anyone

Mr · 3 June 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Feedback following letting enquiries and viewing

A sincere thank you to Sally for your time and professionalism whilst we were trying to locate our rental property. We are grateful for your prompt attention to our enquiries and the excellent communication provided. We hope to deal with Chancellors and yourself in the future.

Mrs · 12 May 2021

Agent replied

Thank you Mrs Hicks for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Manisha has been very prompt and helpful in responding to any questions we had, and provided good details about the property. Would definitely recommend :)

Hira · 1 October 2023

Agent replied · 30 December 2023

Hi Hira, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Emily has been thoroughly professional

Emily has been thoroughly professional, knowledgeable and helpful from the moment we first met her to view the property through to the agreement of sale. We really felt as if we were in safe hands and that she had our best interest at heart. Thank you.

Mr · 11 May 2021

Agent replied

Thank you Mr Sutton for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Helpful

Ruadhri was very helpful during the renting process. I was looking for a home in London and I wanted to also have an idea of the surrounding area and he showed me the house and the surrounding area through the video tour. I really appreciated it.

Sf · 23 April 2021

Agent replied

Thank you SF for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Thank you George Whitburn

Would like to thank George Whitburn from Thame office, for his very professional approach, and super friendliness, though the property was not to my liking made my desire to seek Chancellors more for their help. Shame not all their sales negotiators are as friendly and helpful

Sue · 21 April 2021

Agent replied

Hi Sue, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

4/5

Trustpilot

I received an excellent service from…

I received an excellent service from Lisa and it was a pleasure dealing with her. Lisa was great in liaising with everyone for the sale of our house, not a straight forward sale. She kept me updated at all times and was really very helpful.

Mrs · 24 June 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Professional and effective communication

Sirus was very attentive and understood my needs when it came to my property search. On this basis, he was able to show me multiple properties, one of which I put an offer on. I’ve been kept well informed at each stage of the process.

Kaela · 11 June 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

4/5

Trustpilot

A thank you to Tom Major, Jess & William of Chancellors.

Thus far Tom and the team have performed well, it is early days in the sales process and the EPC/Photography & background admin functions have worked without issue. Chancellors are proactive with communications & updates via phone & e-mails. Not 5 Stars until its sold!

Stephen · 9 June 2021

Agent replied

Thank you Stephen for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Tilly has been very useful and quick in replying and has made the process super simple, highly recommend.

Alexandra · 23 February 2024

Agent replied · 24 March 2024

Hi Alexandra, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

I had mixed experiences with different agents around Oxford, but Jordan was very helpful in helping us secure a place while we were not living in Oxford

Nathan · 22 July 2023

Agent replied · 29 July 2023

Hi Nathan, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

2/5

Google

I rented an apartment with them as leasing agents in 2019. They were nice and responsive at first but then as soon as the contract was signed and you are locked in their attitude changed completely. Especially during the move out stage, the agent (Helen or whatever her name was, the 20 something year old girl with heavy makeup) I was dealing with was extremely rude, both in email and in person. The majority of the 5-star reviews on this page are fake and sent from fake google accounts with 1-2 reviews each, each spaced out a bit to look "real" (come on guys you can try harder than that). They can't even put effort into making their fake reviews look legitimate (as easy as it is), so that should be a warning sign already for whoever is reading this.

Ito · 12 February 2023

Agent replied

Good morning IFM Alcuaz, all 5-star reviews on our branch pages have come from clients of ours who are pleased with the service we have provided them. Your feedback is important to us and we are sorry that you have concerns currently therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.

5/5

Trustpilot

Overtime to cater to us!

Sally was fantastic yesterday. Really informative and couldn’t do enough to help us. She even stayed later hours because we are travelling to view properties and work until 5! I would use Sally again in a heartbeat. Really reliable, kind and patient. Thanks again Sally!

Miss · 6 May 2021

Agent replied

Thank you Miss Hunt for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Sirus is just amazing

Sirus is just amazing! We got in touch with him when we just enterend the property. He was very polite and helpful providing prompt replies and finding the best solution for us and the landlord. The best customer service you expect from an estate agency.

Golnaz · 5 May 2021

Agent replied

Thank you Golnaz for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Excellent, friendly and professional

I have received excellent service from Emily Green, all the way from making initial enquiries about houses for sale, to viewing them accompanied by her, and ultimately to making a successful offer on one of them. Emily has been professional, helpful, flexible and friendly throughout.

Vanessa · 1 May 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

We needed help with getting a contract…

We needed help with getting a contract for new tenants. Mrs. Tull was always very helpful, polite and very efficient. When I had answers Morgan came back straight away. Never disappointed with Chancellers. They always provide a great job. Will definitely keep using this agency

Simone · 19 April 2021

Agent replied

Thank you Simone for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Thank you to Netta and Steven for your assistance in helping us secure a rental property in Oxford. We highly recommend their service and professionalism.

KC · 26 August 2023

Agent replied · 30 December 2023

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Quick and efficient

Lloyd was very quick in getting back to book viewings and getting the process of the sale started once an offer was made. He is friendly and answers questions clearly and pleasantly. Very pleased with the service provided and highly recommend using him and Chancellors.

KO · 9 April 2021

Agent replied

Thank you KO for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Luke was great

Luke was great! He called when he said he was going to call and kept us up to date with any changing details in regards to the property we were purchasing. He was friendly and always made time the answer our questions. Thanks Luke

Mrs · 9 June 2021

Agent replied

Thank you for leaving us this great review Mrs Kirby, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Jordan made my rental process incredibly smooth. His exceptional work is commendable, and I highly recommend his real estate services. Thanks, Jordan!

Asun · 31 October 2023

Agent replied · 30 December 2023

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Olivia is the best

Olivia is the best ! She is helpful and she responds every time , she is very nice and supportive person, she helped me a lot to find a flat even that my working hours wasn't very convenient for her . Thanks Olivia 😊

Ms · 21 May 2021

Agent replied

Thank you Ms Nousi for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Excellent service

Excellent service! Always returned my calls the same day if I wasn't able to reach them. Very accomodating when arranging viewings for the property. Stacy was always very courteous and kind via all forms of communication. Would certainly recommend them when looking for property.

Jason · 19 May 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Annette was a very efficient/lovely…

Annette was a very efficient/lovely agent, arrived exactly on time, spent a good long time talking to us being very pleasant but still taking us through everything. Anyone would be happy to have her come and do an evaluation on their property. Highly recommended!!

Mrs · 16 May 2021

Agent replied

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

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