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Chancellors Oxford reviews

4.5

★★★★★ Excellent

2,298 reviews across 3 platforms

215 Cowley Road, Oxford, Oxfordshire, OX4 1XF

Part of Chancellors, see every office.

Chancellors's office in Oxford, Oxfordshire, at 215 Cowley Road, is rated 4.5 out of 5 across 2,298 reviews on three platforms, including 625 Google reviews rated 4.3.

Google logo

4.3 / 5

625

Reviews on Google

This office

Facebook logo

3.9 / 5

351

Reviews on Facebook

Business-wide

Trustpilot logo

1,322

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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About Chancellors Oxford

Why use Chancellors? Chancellors estate and letting agents in East Oxford opened back in 1981 and can be found on the corner of Cowley Road and Divinity Road. Our highly motivated 11-strong in-branch team boast unrivalled knowledge of East Oxford property values and are always eager to answer any questions on buying, selling, letting or renting in the area. The wide range of sales and letting services available at our East Oxford branch include free, no-obligation market appraisals, an extensive portfolio of residential and commercial properties, land and new homes, property management support, and expert investment and market advice. Locations covered Cowley, Iffley, Iffley Village, New Hinksey, Littlemore and St Clements as well as many of the smaller areas in between for your perfect solution to find an Oxfordshire property.

Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

5/5

Google

Jordan was a huge help during my property search. I wish I could give more than 5 stars. Jordan was very informative and answered all my questions quickly and with care. Thank you!!

Tess · 12 August 2023

Agent replied · 26 August 2023

Hi Tess, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Joseph was amazing help

Joseph was amazing help! Honestly we looked for a property with him and received a offer a few days later. He was very chatty, personable and lovely to speak with. Very open and honest which really helped us with our decision. Thank you again for such amazing service I would 100% recommend.

Miss · 13 May 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

We have had a very positive experience with Jordan, he was very responsive and efficient in helping us secure a flat. Great to work with in a time that is always going to be a little bit stressful!

Marjorie · 20 July 2025

Agent replied · 20 March 2026

Thank you for leaving us this great review Marjorie, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Jordan Gibbs delivered a first rate service and found a tenant for my flat within one day of the property coming to market! The transition into the new tenancy was smooth and professional. I was kept up to date every step of the way and felt hugely supported as a client. Thank you Jordan!

Mary-Louise · 3 November 2020

Agent replied

Thank you Mary Louise for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Jordan was really helpful in helping us secure a rental deal, always very quick to respond and clear in his communication.

Hazel · 28 April 2024

Agent replied · 26 August 2024

Thank you Hazel for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

1/5

Google

Don’t bother if you’re a student or young person. Regardless of your credit, you’ll need a guarantor and I was being attended to by Josephine who was so rude and blunt. Some things happened on my end and I couldn’t rent a house through them anymore, but the way Josephine overall handled the situation was not nice at all!

Louise · 15 October 2024

Agent replied · 22 October 2024

Hello Louise, thank you for highlighting this, we will look into this for you right away. Please email us at directors@chancellors.co.ukso we can investigate further. Many thanks.

5/5

Trustpilot

I would like to thank Paul Whitehouse…

I would like to thank Paul Whitehouse for his continued support. During the period Chancellors were marketing my house Paul amazing in so many different ways. He was helpful, knowledgeable and had great customer service skills. He is a great asset to Chancellors. Well done Paul you have been  fantastic.

Steve · 10 June 2021

Agent replied

Thank you for leaving us this great review Steve, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Had a viewing with Mya, cannot thank her enough for her knowledge and accommodating aura. Loved my experience with the agency and hope to secure a property with them highly recommend

Dobga · 20 September 2025

Agent replied · 20 March 2026

Hi Dobga, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Annabelle was absolutely amazing

Annabelle was absolutely amazing. It seems, she knew what I was looking for better than I did myself. I was reluctant to see the flat I am currently buying, however Annabelle convinced me to view it and that turned out to be my dream property ! Well done Annabelle, thank you.

Margaret · 22 April 2021

Agent replied

Hi Margaret, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Sam is absolutely fabulous!

Sam is absolutely fabulous - from our first enquiry through to the signing of the contract. He was very clear in all his communications and answered our queries very swiftly. A smooth & seamless process and as estate agents, David and I are quite exact. A very impressive service. Thank you!

Anissa · 21 April 2021

Agent replied

Thank you Anissa for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

4/5

Trustpilot

rental accommodation

Sally made initial contact with myself, clarifying what we needed for a rent home and what are current situation is. Sally has contently stay in touch providing us with updates of what properties are currently available on the rental market and hopefully she will find something for my family very soon

Ben · 12 April 2021

Agent replied

Hi Ben, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Wonderful Louise

Louise was a pleasant and professional lady. She welcomed us with reassuring smile and a warm heart. She was professional, yet courteous and paid attention to details. She made sure that we had all information and details that helped us in coming to a decision. I will highly rate her.

Julius · 21 June 2021

Agent replied

Hi Julius, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Caitlin dealt with all queries promptly and always had a positive attitude. Was proactive in making sure that the purchase got to exchange and went above and beyond in checking on the property when it was empty as I don’t live in the area. Would highly recommend.

Adam · 20 March 2025

Agent replied · 9 December 2024

Thank you so much for your kind words, Adam! We're thrilled to hear that Caitlin provided such excellent service and support throughout your purchase. It’s always our goal to go above and beyond for our clients. We appreciate your recommendation and look forward to assisting you again in the future!

5/5

Facebook

I am in contact with Matthew Collins who is conscientious, diligent, polite and professional. He is endeavouring to keep us in the loop and send relevant info out on a rental house we like. We haven't always had great service from estate agents so Matthew is a welcome relief! Robyn Hollingworth.

Robyn · 19 March 2021

Agent replied

Thank you Robyn for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

The service from Jordan has been great, easily reachable and providing relevant information every step of the way!

Yvonne · 28 May 2024

Agent replied · 26 August 2024

Thank you Yvonne for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Jordan has been nothing except for fantastic so far on every step of our search - I can honestly say how much easier and how much smoother he has made the entire process of letting a house

TDS · 12 February 2023

Agent replied

Hi TDS Gaming, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

I had a viewing with Jasmine last week, she was very professional and kind to us as we were a little late. Would give her 5 Stars.

Bakr · 20 October 2025

Agent replied · 20 March 2026

Hi bakr, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Kylie from chancellors in Sunbury

Kylie from chancellors in Sunbury has been so friendly and helpful with helping us find a family home. She has gone out of her way to help us find and secure a property to raise our family in. In future I will always point people in the direction of Chancellors!

Miss · 21 April 2021

Agent replied

Hi Miss Stewart, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Paul is a fantastic Senior Sales manager

Paul is a fantastic Senior Sales Manager. He is a well discipline character with a pleasant and reliable personality. I am fully satisfied with the level of his service for my property and do appreciate all his efforts and support. He is a fully trusted and reliable character. Best Sohrab

Sohrab · 20 April 2021

Agent replied

Thank you for leaving us this great review Sohrab, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

4/5

Trustpilot

The Agent presented very professionally…

The Agent presented very professionally and was extremely helpful. She provided all the necessary information. In fact we would have been happy proceeding with this Company and Agent. The decision to go with a different Agent was finally a matter of familiarity for my elderly father and wider family.

Andrew · 23 June 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Although I didn't have a very good experience from Chancellors from other locations, but the Oxford Chancellors proved me wrong. Especially George Courtney-Cramp. He is very helpful and enthusiastic. And more importantly always kept in touch and kept me abreast with the property updates :) Thank You George.PositiveResponsiveness

Tasneem · 27 August 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Excellent service

Ella was swift, responsive and helpful. We sought a viewing at very short notice, this was arranged and conducted with social distancing care. Our enquiries were very well answered and we felt informed and in the loop at all times. Post viewing procedure was excellent and fair. Thank you.

Alan · 7 June 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Thanks, Luke

Luke has been extremely helpful throughout this process so far. He was very knowledgeable about the houses we viewed, and if he didn't have the answer, he would swiftly get back to us. He's is always available when we need him and he's quick to reply to our email/calls.

Mr · 4 June 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Great agent

Luke is looking after my sale and I am very happy to have him as my contact. He keep in communication with me each week and always confirm on email. I also enjoy his call. He is making great effort on this sale. I know he will do it.

S · 19 May 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

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