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Chancellors Oxford reviews

4.5

★★★★★ Excellent

2,298 reviews across 3 platforms

215 Cowley Road, Oxford, Oxfordshire, OX4 1XF

Part of Chancellors, see every office.

Chancellors's office in Oxford, Oxfordshire, at 215 Cowley Road, is rated 4.5 out of 5 across 2,298 reviews on three platforms, including 625 Google reviews rated 4.3.

Google logo

4.3 / 5

625

Reviews on Google

This office

Facebook logo

3.9 / 5

351

Reviews on Facebook

Business-wide

Trustpilot logo

1,322

Reviews on Trustpilot

Business-wide

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About Chancellors Oxford

Why use Chancellors? Chancellors estate and letting agents in East Oxford opened back in 1981 and can be found on the corner of Cowley Road and Divinity Road. Our highly motivated 11-strong in-branch team boast unrivalled knowledge of East Oxford property values and are always eager to answer any questions on buying, selling, letting or renting in the area. The wide range of sales and letting services available at our East Oxford branch include free, no-obligation market appraisals, an extensive portfolio of residential and commercial properties, land and new homes, property management support, and expert investment and market advice. Locations covered Cowley, Iffley, Iffley Village, New Hinksey, Littlemore and St Clements as well as many of the smaller areas in between for your perfect solution to find an Oxfordshire property.

Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Helpful and knowledgeable...

We dealt with Richard from our viewing to having our offer accepted and he was great. He was really knowledgeable which was handy for us as first time buyers. At our first viewing he gave us some good advice and spent time with us giving us some general tips and information on buying a house.

Miss · 23 June 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Lisa-Marie was our property manager…

Lisa-Marie was our property manager towards the end of our tenancy and we’ve been really grateful for her time and consistent feedback and communications. She helped resolve some challenges with our landlord and we were really pleased with the outcome. She’s also very friendly, empathetic and am happy to have had her on our side

Priscilla · 10 June 2021

Agent replied

Hi Priscilla, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Ben was very friendly and efficient.

Ben was very friendly and efficient. He responded very quickly to my phone calls and questions and explained the process clearly. He was very quick at liaising with the Landlady on a couple of specific requests I had which were soon sorted out for which I am very grateful. Would highly recommend Ben and Chancellors.

DR · 7 June 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

The service provided by Ms Amy DePledge

The service provided by Ms Amy DePledge at the Southeast Property Management department of Chancellors was excellent. She was kind whilst also being neutral, professional and knowledgeable, offering fact based discussions during a difficult tenancy exit. Her responses to email or telephone messages were always timely and helpful. Thank you Amy for all your support!

TH · 27 May 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Sophie Crane showed me a property…

Sophie Crane showed me a property Monday afternoon. Sophie was prompt, could answer all my questions and clearly had a good rapport with the vendors. I have since proceeded with an offer and Sophie has been very helpful and informative. A very pleasant young lady and gives me a lot of confidence in her abilities.

Mrs · 21 April 2021

Agent replied

Hi Mrs Greene, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Very Helpful.

Rebecca Rutniewski was very helpful and supportive. She answered all the questions I had whilst viewing the property I was interested in renting. She also followed up with all the relevant paperwork and assisted me in completing it. Rebecca was very kind and made what can sometimes be a daunting experience go smoothly! Thank you.

Ms · 14 April 2021

Agent replied

Thank you Ms Ahmed for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Jordan Gibbs has been excellent so far in supporting me in the process of finding a house, has been continuously updating me on all matters and has been making the process really easy and straightforward.

Emily · 23 August 2023

Agent replied · 26 August 2023

Hi Emily, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Jordan was so helpful, friendly and professional. He helped us find a home quickly and efficiently. We are very happy with the service received from Chancellors Cowley.

Laura · 25 February 2024

Agent replied · 24 March 2024

Hi Laura, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Thank you Portia

Portia Portia has been a delight to deal with throughout the sale of our property. She always kept us informed and organised viewings with plenty of notice. She is professional and friendly, always immaculately dressed and we couldnt have asked for more from her. Thank you Portia for everything you have done for us.

Jay · 3 June 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Eoin Kehoe's review

Eion is a great letting negotiator, he is efficient in the letting process and helped me a lot when negotiating with the landlord for the property that I am going to rent. He is also really patient in answering all my inquiries and I really appreciate all the help he has given to me.

Liucen · 14 May 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

House viewing

Ruth was very accommodating and was able to show us the property at very short notice which was a great help to us, she afforded us the time to properly view the property and provided prompt feedback to the questions we had post viewing. Would very much recommend to anyone searching for a house

Brandon · 27 April 2021

Agent replied

Hi Brandon, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Portia is an absolute credit to…

Portia is an absolute credit to Chacellor’s. We have dealt with a lot of estate agents during our buying process and she is by far one of the best; friendly and informative but not pushy or constantly trying to sell. Many other agents could learn a lot from this approach. 5 stars from us!

Danielle · 8 April 2021

Agent replied

Thank you Danielle and Lee for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Excellent service

I had a great experience with Chancellors. James is a warm and helpful person who made me feel really at ease when looking round properties. He replied swiftly to my emails and went out of his way to ensure I could visit a particular property at a time that suited me. Thanks James!

Lauren · 14 June 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Happy Experience

Estate agent was well presented, on time and professional. Will was able to answer the majority of questions and get back to me promptly with ones he couldn't. I felt at ease looking around the property and found the overall experience friendly, accommodating (had my 4 year old with me) and overall satisfactory.

Mr · 11 June 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Professionalism and reliability

I’ve been in touch with Richard@Chancellors in the past 2 weeks to help us search for a property to rent. Richard is currently assisting us with great competence while providing brilliant customer service and support. I trust that with his help my husband and I will be able to find the desired property.

Irina · 9 June 2021

Agent replied

Hi Irina, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Excellent communication & service beyond the expected. Reliable and dedicated to clients.

Alan · 1 April 2026

Agent replied

Thank you Alan for this 5 star review, we are glad you had a great experience with us!

1/5

Google

Avoid Chancellor’s at all cost if you are looking to rent a place. I’ve rented in the UK for 10 years and never have I seen a worse agency. They will take for ever to respond to any request and then will make some stupid response on a Friday evening. Don’t expect them to deal with anything urgent, or to be reasonable. I’m three weeks into a long-term contract and regretting it already. My flat is nice, but this agency is just a big scam. I just wish I had listened to all the people that said they were the worst before I rented.

Juan · 1 October 2023

Agent replied · 30 December 2023

Hello, your feedback is important to us and we are sorry that you have concerns currently therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.

5/5

Trustpilot

Rebecca has been very helpful in…

Rebecca has been very helpful in completing the letting process, she responded to all of our questions quickly and professionally which made the application go very smoothly. Even the parts of the application that we had over looked such as a missing phone number, Rebecca called and amended any issues quickly and efficiently.

Mr · 27 April 2021

Agent replied

Hi Mr Weygang, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Professional and efficient customer service

Chancellors has been so professional and efficient with my tenancy, I highly recommend them if it comes to dealing with properties. Lauren Goodchild was so professional and took her time to explain everything and always kept me updated nothing was too much work for them. Thank you to her and her whole team.

S · 23 April 2021

Agent replied

Thank you S Smart for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

My overall experience with chancellors…

My overall experience with chancellors has been great! They have helped me every step of the way with my move, any queries that I’ve had, they have reached back to me ASAP to sort it out. Elizabeth has been wonderful, her communication skills have ensured a swift and smooth process for my move!

Miss · 15 April 2021

Agent replied

Hi Miss Khalil, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Izzie was a true professional

Izzie was a true professional. Always courteous, Polite, engaging and sunny. Most important she was determined. I was difficult to reach, and she never gave up trying to help. A real asset to your company. In a world awash with reticence she was a worker. Great communication! Both a listener and a talker!

Elisabeth · 13 April 2021

Agent replied

Hi Elisabeth, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Michael and his team were efficient and…

Michael and his team were efficient and friendly and - most importantly - sold my house! Michael gave personal attention to the sale, making sure all went smoothly. I have dealt with two other agents as part of this move and Chancellors is streets ahead in terms of their professionalism and integrity

Zoom · 18 June 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Exceptional!

John Horton went above and beyond for us, keeping us posted with updates and helping chase solicitors. Honestly very impressed with him! And everyone else we had the pleasure of dealing with at the chesham branch. Highly recommend them! Don't think we'd have made the deadline without him so my sincerest thanks.

Cristina · 10 June 2021

Agent replied

Thank you Cristina for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Tilly Saxton was really helpful and cooperative! Best college at Chancellors!!

India · 27 October 2024

Agent replied · 10 November 2024

Thank you for leaving us this great review India, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

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