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Chancellors Oxford reviews

4.5

★★★★★ Excellent

2,283 reviews across 3 platforms

215 Cowley Road, Oxford, Oxfordshire, OX4 1XF

Part of Chancellors, see every office.

Chancellors's office in Oxford, Oxfordshire, at 215 Cowley Road, is rated 4.5 out of 5 across 2,283 reviews on three platforms, including 610 Google reviews rated 4.3.

Google logo

4.3 / 5

610

Reviews on Google

This office

Facebook logo

3.9 / 5

351

Reviews on Facebook

Business-wide

Trustpilot logo

1,322

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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About Chancellors Oxford

Why use Chancellors? Chancellors estate and letting agents in East Oxford opened back in 1981 and can be found on the corner of Cowley Road and Divinity Road. Our highly motivated 11-strong in-branch team boast unrivalled knowledge of East Oxford property values and are always eager to answer any questions on buying, selling, letting or renting in the area. The wide range of sales and letting services available at our East Oxford branch include free, no-obligation market appraisals, an extensive portfolio of residential and commercial properties, land and new homes, property management support, and expert investment and market advice. Locations covered Cowley, Iffley, Iffley Village, New Hinksey, Littlemore and St Clements as well as many of the smaller areas in between for your perfect solution to find an Oxfordshire property.

Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Brilliant experience

Benjamin Scott has been great to deal with from Chancellors. He has been helpful and informative from day one of email contact. He is currently finalising a rental lease for me in the space of 5 days so that I can move into my first UK home and begin a new chapter in life. His efforts and patience are highly appreciated.

Mr · 10 May 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

I had an excellent experience with Chancellors - would highly recommend!

I had an excellent experience with Chancellors Agents from start to finish. I've had experience of several Agencies over the past couple of years, and Chancellors was by far the best and most professional. Charlie Davies and Jennifer Smith were especially wonderful - the whole process was swift, efficient, and professional. Would highly recommend this fantastic Agency. Thank you very much!

Miss · 23 April 2021

Agent replied

Hi Miss Hacker, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Tilly has been great helping us find a house

Max · 20 March 2025

Agent replied · 10 November 2024

Thank you for leaving us this great review Max, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Tilly has been very helpful with house viewings and has been very prompt about sending over information to get the application forms filled out as quickly as possible.

Megan · 28 May 2024

Agent replied · 26 August 2024

Thank you Megan for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Having planned a 2 day trip to London I…

Having planned a 2 day trip to London I knew time would be tight but Chancellors managed to organize a last minute viewing for the apartment I wanted to see. Rebecca was extremely helpful and to the point with all of my questions relating to the property - a real asset to Chancellors Thank you again for all your help

Mr · 27 May 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Superb service

Dean Whitley and his team at Chancellors provided us with a superb service. Not only did they introduce a steady stream of prospective purchasers, they were always on hand to advise and support. If you want an agent who offers a personal service and for whom nothing seems to be too much trouble, Dean is the person to turn to.

HF · 19 April 2021

Agent replied

Thank you for leaving us this great review HF, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Trustpilot

Helpful and efficient

Portia was extremely helpful in communicating with us about the house we were buying. She was efficient and helpful in arranging viewings and was knowledgable about the house, enabling her to answer the questions we had. She had a good manner whilst we were viewing, giving us space to consider our options but also at hand to answer any queries.

Bebe · 18 April 2021

Agent replied

Thank you Bebe for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

We have had a positive experience with…

We have had a positive experience with Chancellor's during the process of marketing and selling of our house. Kayleigh has been very professional, polite, friendly and punctual for each viewing. Both Kayleigh and Sam have kept us up to date at all times. Thank you both for your support during this process. Based on our experience, we would recommend Chancellor's.

Mrs · 16 April 2021

Agent replied

Hi Mrs Stone, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

4/5

Google

We sold our flat with Chancellors after a very rocky start with Anthony who undervalued our property by around 40k compared to the other 5 valuations we had (due to him seemingly having not done any research on the property and previous sold prices). Anthony soon told us he'd found a perfect buyer willing to offer at the same level as the other valuers had suggested. We agreed to go with Chancellors for this reason, but the buyer never materialised (which we were told by others often happens with Chancellors). Luckily we did soon find buyers who were willing to offer at this value. After accepting the offer, we were transferred to work with Emily Dinmore who was completely fantastic. She was so organised, efficient and friendly. She really went above and beyond to make sure things went smoothly. Even when she was on leave she made appropriate plans for others to fill in and our contact was seamless. Thank you Emily!

Amelia · 14 December 2022

4/5

Google

We sold our flat with Chancellors after a very rocky start with Anthony who undervalued our property by around 40k compared to the other 5 valuations we had (due to him seemingly having not done any research on the property and previous sold prices). Anthony soon told us he'd found a perfect buyer willing to offer at the same level as the other valuers had suggested. We agreed to go with Chancellors for this reason, but the buyer never materialised (which we were told by others often happens with Chancellors). Luckily we did soon find buyers who were willing to offer at this value. After accepting the offer, we were transferred to work with Emily Dinmore who was completely fantastic. She was so organised, efficient and friendly. She really went above and beyond to make sure things went smoothly. Even when she was on leave she made appropriate plans for others to fill in and our contact was seamless. Thank you Emily!

Amelia · 1 December 2022

5/5

Trustpilot

Shaun Gomm has been an excellent sales…

On behalf of Chancellors, Shaun Gomm has been an excellent sales negotiator acting with total competence throughout the sales process. He has conducted a large number of viewing and actively pursued possible purchasers and these efforts has resulted in a sale price of £435,000 which was the guide price proposed by James Incledon who was our initial Chancellors contact.

Steven · 28 April 2021

Agent replied

Thank you Steven for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Jack has been very helpful to my brother and myself, during our house purchase. Was quick to respond to any questions and provided good details about the property during the negotiations etc... Chancellor are good estate agents, 5 stars!

Steve · 27 August 2023

Agent replied · 26 August 2024

Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Chancellors lettings - Sam Hinton - excellent

I have used Chancellors as my letting agent for many years now. Sam Hinton has been my account manager during this time and has always offered sound advice, with consistent support and service. He is always prepared to go the extra mile and will always return calls and emails. Great service Sam. Well done! Michael T - landlord

Mr · 16 June 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

I have been helped by Jordan during the process of looking for a suitable house for myself. The guy was extremly helpfull and he soon understood what I was looking for and what my needs were. I highly suggest to ask for him when requiring their services!!! I could not be happier

Francesco · 18 May 2022

Agent replied

Hi Francesco, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

1/5

Google

I really don't get how this agency is still in business. My experience with them was pretty bad, especially with maintenance and the way they treated me. I've also heard a bunch of negative things from others who've dealt with them. They were the first letting agency I used in Oxford, and for a while, I thought all agencies here were going to be just as bad. But after I moved to a different agency because I was unhappy with their service, things turned around, and I had a much better experience.

Vítor · 24 January 2024

Agent replied · 24 March 2024

Thank you for letting us know about this Vitor, we are sorry to hear that you are currently frustrated with our service. So that we can look into resolving this for you please contact us at directors@chancellors.co.uk. Thank you.

5/5

Google

Hi Jordan Thank you for making the process of us getting a new accommodation simple, this has been one difficult task over time for us and you managing the process changed the narrative we had previously about getting an accommodation being very stressful and most times frustrating. You are really hardworking, nice and full of energy, we can’t appreciate you enough but to say keep up the good and hard work as this will in no time pay off, we loved your services and the way you attended to us from day one till we finally secured a place. Thank you so much and keep up with the good works as this will continue to change the narratives and notions people have of getting an accommodation been really very difficult and draining. Best wishes.

Aisien · 24 January 2024

Agent replied · 24 March 2024

Thank you for leaving us this great review Aisien, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Trustpilot

My Chancellors Experience

Imogen of Chancellors has been very helpful with assisting in viewing properties especially Knutty Plum. Imogen has provided excellent communication and on site was very helpful and knowledgably of the property and it's surroundings. Based on my experience with Imogen and her professionalism I would not hesitate to recommend Chancellors in a sale or purchase of a property.

Webbcf · 10 May 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Elizabeth was an absolute star and a…

Elizabeth was an absolute star and a complete professional. We were having issues with Canopy and she was able to resolve our issues allowing us to move forwards with the rental of the apartment. We cannot thank her enough for all of her hard work and patience dealing with us. We would thoroughly recommend Elizabeth. A total gem!!

Christopher · 23 April 2021

Agent replied

Thank you Christopher for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Facebook

I have been looking for a rental-property with friends to live in for the 2020/21 Academic Year. Mr. Jordan Liepa has been dealing with our enquiries and viewings and has been incredibly helpful, offering a professional and efficient service during our house-hunt. I would definitely recommend Chancellors to a friend on the basis of how Mr. Liepa has handled and assisted our search.

Harry · 3 November 2019

Agent replied

Thank you mate! Happy to help ????

5/5

Google

Tilly was incredibly helpful and communicative!

Libby · 20 March 2025

Agent replied · 20 March 2026

Hi Libby, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Great service!

Chancellors were easy to get in contact with and sent us a video tour of the house as we were unable to view it in person. Georgina was super helpful and efficient throughout the whole of the application process, answering any questions we had and checking through the application form to ensure we had done it correctly.

V · 22 June 2021

Agent replied

Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Jack has been very helpful to my brother and myself, during our house purchase. Was quick to respond to any questions and provided good details about the property during the negotiations etc... Chancellor are good estate agents, 5 stars!

Captain · 25 July 2023

Agent replied · 29 July 2023

Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Katherine was recently involved in my…

Katherine was recently involved in my purchase of a flat in London. She proved immensely valuable in supporting me through the process and making sure the different parties involved were updated on the progress of the purchase. When necessary, she cajoled the solicitors and ensured the various milestones were met on time. Great service and many thanks!

Dr · 9 June 2021

Agent replied

Hi Dr S, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Very courteous and efficient team

Very courteous and efficient team. Good communications and they supported us with all preparations for moving into our new home. The Team is also well organised and made sure everything was in order before we moved in. A special thank you to Natalie for being there for us with all the queries we had throughout the process.

Andrea · 3 June 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

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