Trusted Agent profile · Oxford · Oxfordshire
Verified
★★★★★
2,298 reviews across 3 platforms
215 Cowley Road, Oxford, Oxfordshire, OX4 1XF
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Chancellors's office in Oxford, Oxfordshire, at 215 Cowley Road, is rated 4.5 out of 5 across 2,298 reviews on three platforms, including 625 Google reviews rated 4.3.
625
Reviews on Google
This office
351
Reviews on Facebook
Business-wide
1,322
Reviews on Trustpilot
Business-wide
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Why use Chancellors? Chancellors estate and letting agents in East Oxford opened back in 1981 and can be found on the corner of Cowley Road and Divinity Road. Our highly motivated 11-strong in-branch team boast unrivalled knowledge of East Oxford property values and are always eager to answer any questions on buying, selling, letting or renting in the area. The wide range of sales and letting services available at our East Oxford branch include free, no-obligation market appraisals, an extensive portfolio of residential and commercial properties, land and new homes, property management support, and expert investment and market advice. Locations covered Cowley, Iffley, Iffley Village, New Hinksey, Littlemore and St Clements as well as many of the smaller areas in between for your perfect solution to find an Oxfordshire property.
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
5/5
GoogleJack has been very helpful to my brother and myself, during our house purchase. Was quick to respond to any questions and provided good details about the property during the negotiations etc... Chancellor are good estate agents, 5 stars!
Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotChancellors lettings - Sam Hinton - excellent
I have used Chancellors as my letting agent for many years now. Sam Hinton has been my account manager during this time and has always offered sound advice, with consistent support and service. He is always prepared to go the extra mile and will always return calls and emails. Great service Sam. Well done! Michael T - landlord
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleI have been helped by Jordan during the process of looking for a suitable house for myself. The guy was extremly helpfull and he soon understood what I was looking for and what my needs were. I highly suggest to ask for him when requiring their services!!! I could not be happier
Hi Francesco, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotMy Chancellors Experience
Imogen of Chancellors has been very helpful with assisting in viewing properties especially Knutty Plum. Imogen has provided excellent communication and on site was very helpful and knowledgably of the property and it's surroundings. Based on my experience with Imogen and her professionalism I would not hesitate to recommend Chancellors in a sale or purchase of a property.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
GoogleI really don't get how this agency is still in business. My experience with them was pretty bad, especially with maintenance and the way they treated me. I've also heard a bunch of negative things from others who've dealt with them. They were the first letting agency I used in Oxford, and for a while, I thought all agencies here were going to be just as bad. But after I moved to a different agency because I was unhappy with their service, things turned around, and I had a much better experience.
Thank you for letting us know about this Vitor, we are sorry to hear that you are currently frustrated with our service. So that we can look into resolving this for you please contact us at directors@chancellors.co.uk. Thank you.
5/5
GoogleHi Jordan Thank you for making the process of us getting a new accommodation simple, this has been one difficult task over time for us and you managing the process changed the narrative we had previously about getting an accommodation being very stressful and most times frustrating. You are really hardworking, nice and full of energy, we can’t appreciate you enough but to say keep up the good and hard work as this will in no time pay off, we loved your services and the way you attended to us from day one till we finally secured a place. Thank you so much and keep up with the good works as this will continue to change the narratives and notions people have of getting an accommodation been really very difficult and draining. Best wishes.
Thank you for leaving us this great review Aisien, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
TrustpilotElizabeth was an absolute star and a…
Elizabeth was an absolute star and a complete professional. We were having issues with Canopy and she was able to resolve our issues allowing us to move forwards with the rental of the apartment. We cannot thank her enough for all of her hard work and patience dealing with us. We would thoroughly recommend Elizabeth. A total gem!!
Thank you Christopher for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookI have been looking for a rental-property with friends to live in for the 2020/21 Academic Year. Mr. Jordan Liepa has been dealing with our enquiries and viewings and has been incredibly helpful, offering a professional and efficient service during our house-hunt. I would definitely recommend Chancellors to a friend on the basis of how Mr. Liepa has handled and assisted our search.
Thank you mate! Happy to help ????
4/5
GoogleThank you for successfully selling my Mother's home in Cowley. Throughout the whole process your company has been very supportive of which I am grateful.
5/5
TrustpilotGreat service!
Chancellors were easy to get in contact with and sent us a video tour of the house as we were unable to view it in person. Georgina was super helpful and efficient throughout the whole of the application process, answering any questions we had and checking through the application form to ensure we had done it correctly.
Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleTilly was incredibly helpful and communicative!
Hi Libby, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleJack has been very helpful to my brother and myself, during our house purchase. Was quick to respond to any questions and provided good details about the property during the negotiations etc... Chancellor are good estate agents, 5 stars!
Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotKatherine was recently involved in my…
Katherine was recently involved in my purchase of a flat in London. She proved immensely valuable in supporting me through the process and making sure the different parties involved were updated on the progress of the purchase. When necessary, she cajoled the solicitors and ensured the various milestones were met on time. Great service and many thanks!
Hi Dr S, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotVery courteous and efficient team
Very courteous and efficient team. Good communications and they supported us with all preparations for moving into our new home. The Team is also well organised and made sure everything was in order before we moved in. A special thank you to Natalie for being there for us with all the queries we had throughout the process.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleTilly was very helpful and made finding a house to rent an easy and pleasant process.
Thank you for leaving us this great review Charlie, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleJordan Gibbs was very supportive in finding us the perfect house and walking us through the process of obtaining it.
Dear Namrata Chakraborty, Thank you for taking the time to leave us a positive review! We are thrilled to hear that Jordan was able to provide you with a top-notch service and assist you in finding the perfect house. Our team takes pride in delivering excellent customer service and making the home buying process as smooth as possible for our clients. We appreciate your review and hope you enjoy your new home. Please do not hesitate to reach out to us in the future if you have any questions or needs related to real estate. Best regards, Chancellors - East Oxford Estate Agents
5/5
GoogleAmazing service provided. We can contact him at anytime of the day and will have the reply very quickly. Thanks Jordan for your help to make our move easier.
Thank you Frederico for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
3/5
GoogleJordan at Chancellors has been excellent to work with. Jordan was knowledgeable, able to answer all my questions and was very quick in follow ups. He went over and above to deal with all my questions. I hope he get the recognition he deserves.
Thank you for leaving us this great review Shubham, It would mean a lot to the East Oxford team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
1/5
GoogleChancellors will overcharge you on rent, and not return your deposit. We’ve been trying for months to retrieve a rent overpayment, and despite dozens of reminders and threats of legal action nothing has happened. Our deposit has not been returned after the end of tenancy, despite the return being agreed and the legal window to return the deposit having lapsed. The lack of professionalism is breathtaking.
Thank you for bringing this to our attention Simon, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk Thank you.
5/5
TrustpilotHigh standard agents!
Sophie has been great since our first interaction. Always making sure that all details are as clear as possible, and always assisting me with all my questions. She leads the process very professionally, but is also friendly enough to make you feel comfortable and in good hands! High standard agent and I couldn't recommend more! Thank you!
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotAbsolutely wonderful service- Louise is an asset to the team!
Absolutely wonderful service from Louise! I viewed a flat last week and it’s already all approved! I cannot fault her attitude, nature or investment in my search. She was thorough during the viewings and worked around my difficult working hours to secure the property and liaise with me. I would recommend Thatchers to anyone, especially Louise.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotHannah Lowe was dealing with our…
Hannah Lowe was dealing with our letting application. She was extremely professional, pleasant and very informative. She was keen to let us know where we were in regards to the process. Communicating well with ourselves proactively informing us of any expected emails or forms that required signing. This made the whole application go through hassle free.
Hi David, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleMr Jordan Gibbs has been very helpful and supportive throughout the letting process . 👍😊 …
Thank you, Manisha, for your kind words! We're thrilled to hear that Jordan Gibbs provided you with helpful and supportive service during your letting process. At Chancellors - East Oxford, we strive to ensure our clients have the best experience, and it's great to know we succeeded with you. If you need anything else, don't hesitate to reach out! 🌟
5/5
TrustpilotRichard Wood has been amazing
Richard Wood has been amazing! We are really impressed with the service we have had with Richard at Chancellors! He kept us and our landlord up to date throughout the whole process. Richard is extremely proactive, committed and will go the extra mile for you 100% of the time. A big thank you from us Richard!!
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
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