Trusted Agent profile · Oxford
★★★★★
1,055 reviews across 2 platforms
Mayfield House, 256 Banbury Road, Oxford, OX2 7DE
Part of Carter Jonas, see every office.
Carter Jonas's office in Oxford, at Mayfield House, is rated 4.5 out of 5 across 1,055 reviews on two platforms, including 545 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Carter Jonas Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Oxford.
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
5/5
GoogleA very smooth experience with Carter Jonas in renting my Oxford apartment. Staff has been extremely helpful. Highly recommended.
Hi Candice, thank you for your review. We are so pleased that our Oxford team were able to make the renting process as smooth as possible for you. Please do let us know if you need anything else at all.
1/5
TrustpilotDishonest, unhelpful, not professional
The agent of Carter Jonas is very dishonest, unhelpful and not professional.
5/5
TrustpilotVery impressed and will use again
I have just dealt with Carter Jones Lettings, Mayfair and what a pleasant experience from start to finish. I was given regular updates, polite mannerism and excellent customer service, very impressed overall and will use again.Jennifer
Hello Jennifer, thank you for taking the time to write us such positive feedback. Our team are always pleased to hear how we have supported our clients. Please do not hesitate to contact us in the future.
5/5
GoogleI've only had positive experiences so far with this company. Particularly Lorna Kadobinskyj and Lynsey Pickett have been a pleasure to deal with.
5/5
GoogleGreat team to get you settled into my rented property, helpful and fast service.Would recommend Carta jonas lettings specifically Tanya and her team
5/5
TrustpilotA professional operation.
I've been a client of Carter Jonas in Fulham before - this is a professional operation with excellent communication at all times. Highly recommended.
Hi Steven, thank you for the review for our Fulham team. Please don't hesitate to let us know if we can help you with anything in the future!
5/5
GoogleVery professional and attentive. Our Property Manager, Maddy Peris, always goes the extra mile when we need her support and keep us always up to date.PositiveResponsiveness, Quality, Professionalism
Hi Paula, thanks for the review - always happy to help if you need us.
5/5
TrustpilotFantastic, reliable estate agents
We bought our house in Fulham and the agent and advice we received along the way was excellent. We would definitely use Carter Jonas again.
Hi Eon, we're so glad to hear you were happy with the service we provided you with. Please let us know if you need any help with anything in the future.
5/5
TrustpilotFantastic estate agents
The whole team at CJ gave us excellent advice and help throughout. Good communication during the whole process, and Mandy really pushed the sale through.
Hi Alexander, thank you for your positive review. Please don't hesitate to contact us in the future if you need help with anything else.
5/5
TrustpilotCarter Jonas Barnes - superb service
Carter Jonas in Barnes (and their predecessor firm Sargent & Young) have managed my property for 18 years and have done a fantastic job; always professional and efficient, and they have a great team!
Hello Peter, thank you for taking the time to leave us some feedback. Our team are always happy to hear how we have supported our clients.
5/5
TrustpilotExcellent estate agency which I would…
Excellent estate agency which I would recommend to anyone. During my selling process I always felt that they had me central to their thoughts and advised me along the way. Very friendly and professional.
Hello Paul, thank you for taking the time to leave such wonderful feedback. we pride ourselves in providing helpful advice - we are very happy to have helped.
5/5
GoogleJulia Wilson helped us find our dream home - she is professional, warm, knowledgeable and extremely efficient. She made the transaction very smooth and worry-free. Highly recommended!
Hi P W, thanks for the positive review! We're incredibly happy to have helped you find your dream home.
5/5
GoogleGreat service, would definitely recommend - thank you Tanya for being so quick with the paperwork and making all the admin easy to do.
1/5
TrustpilotAbsolutely terrible
Absolutely terribleContacted them 4 times regarding a property for sale with no return contact4 phone calls and and online viewing with no responseI would never use this company for any of My business
Hello Martin,We're very sorry to hear about your experience.We would very much like to find out what happened here. Please could you send your details to marketing@carterjonas.co.uk so we can look into the matter for you?
5/5
GooglePleased with the service from Carter Jonas and Moira Anderson. Property sold quickly and at a price within the range they suggested. Very responsive from my initial query right through to completion day.
Hi Elizabeth, Thanks for taking the time to leave a review - we're very happy to have helped sell your property.
5/5
GoogleLynsey was efficient, honest, warm and extremely helpful, making what could have been a stressful process simple and straightforward. Many thanks!
5/5
TrustpilotGreat company to deal with
All the staff at Carter Jonas are very helpful and quick to respond to all enquiries and questions.
Hi Claire, thank you for your review. We are so pleased to hear that you are happy with your experience with Carter Jonas. Do not hesitate to get in contact if we can help you with anything else.
5/5
GoogleSuperb service in selling commercial property
Hi Michael, thank you for the positive review. We are delighted to hear that you are so happy with the service provided to you by our team in Oxford. Please do not hesitate to get in touch if you need anything else at all.
5/5
TrustpilotI have been working with Carter Jonas…
I have been working with Carter Jonas Mayfair for a number of years as one of their approved contractors. They are extremely professional and a pleasure to work with. I highly recommend them.
Hello Richard, thanks for the great star rating! We look forward to continue working with you in the future.
1/5
TrustpilotI rent out a really old house that…
I rent out a really old house that requires constant maintenance and the property manager is rude, shouting over the phone when simply asking to follow up on a request - no manners at all.
Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk
5/5
GoogleTanya at Carter Jonas was very helpful and easy to deal with and she seemed to intuitively know what was a good fit both in terms of my needs and what would fit well with the landlord. Subsequent dealings with Cater Jonas were very professional and efficient with any issues promptly dealt with. Very pleased with the overall experience and can recommend.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleRachel's service in securing my tenancy was absolutely outstanding
Hello, thank you for your review. We are so pleased to hear that Rachel provided you with such an outstanding service when securing your tenancy! Please do let us know if there's anything else we can help you with.
5/5
TrustpilotThoughtful and personal service
Thoughtful and personal service. Good strategic and tactical thinking. Skilled in identifying opportunities and risks and then managing the sale process appropriately. Tenacious in ensuring that other parties performed.
Hello Mark, thank you for leaving us some feedback. Our team are always happy to hear how well we have supported our clients. Do not hesitate to contact us in the future.
5/5
TrustpilotGoing the extra mile
Carter Jonas went the extra mile to help me sell my property. I was particularly impressed with their marketing support, which pitched the property perfectly and attracted the right type of buyers
Thank you for taking the time to write us a review. We pride ourselves on making a complicated process simple. Please do not hesitate to contact us in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Carter Jonas Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Oxford.
