5/5
TrustpilotShannon was very polite and friendly on…
Shannon was very polite and friendly on our arrival, and made us feel at ease straight away! She gave us information about the property, and was over all very helpful! Thanks shannon.
Trusted Agent profile · Oxford
Andrews Headington reviews in Oxford
★★★★★
2,261 reviews across 2 platforms
101 London Road, Headington, OX3 9AE, Oxford, OX3 9AE
Part of Andrews, see every office.
Andrews's office in Oxford, at 101 London Road, is rated 4.8 out of 5 across 2,261 reviews on two platforms, including 212 Google reviews rated 4.6.
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Reviews
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWould recommend Andrews
Would recommend Andrews. Shannon Bird has been incredibly good at communicating and keeping in touch. It's been very good to have one point of contact throughout and have someone who listens to our requirements
5/5
TrustpilotVery professional visit
Very professional visit. Answered all the questions that I had. was able to give advice on how things would proceed should we wish to take the property to market
Agent replied · 23 October 2024
Thank you, Caroline! We're delighted to hear you had a professional and informative visit. If you have any more questions or need further assistance, feel free to reach out.
5/5
TrustpilotGreat for first time buyers or sellers.
Emma and the Bear Flat team were brilliant, I can't fault their responsiveness and clarity at all. They guided us through our first house sale with patience and support, can't recommend enough. Thank you.
Agent replied · 23 October 2024
Hi William, brilliant to see that your experience with us was such a good one. Congratulations on your sale and we wish you all the best with your move. Thanks, Rhys
5/5
TrustpilotWe have worked with Andrews for many…
We have worked with Andrews for many years as one of their quick response maintenance teams. The response to their tenants is fast with good communication
Agent replied · 23 December 2024
Thank you, Jason! We appreciate your continued partnership and dedication to providing quick and effective maintenance. Your support helps us ensure excellent service for our tenants. Best wishes , Lisa
5/5
GoogleIt has been a very good experience with this estate agent from my property viewing through my whole renting period. Special thanks to my property manager Julie Calver for acting as the perfect middle person between myself and my Landlord. Always dealing with requests promptly.
Agent replied · 23 October 2024
Hi Elv, thank you for the five star review. Really pleasing to see that Julie has always been there for you when needed and dealt with any issues promptly. Fantastic to see you've had a great experience as a tenant renting through Andrews. Thanks, Rhys.
5/5
TrustpilotProfessional service Andrews are the managing agents for a…
Andrews are the managing agents for a flat we own and rent out . Sadly our current tenant has proved to be very demanding and obstructive . Thankfully the property manager in charge is experienced, competent and professional . She has been an enormous help in dealing with repeated demands of the tenant , she acts promptly and professionally. Her advice to us is realistic and appropriate. I have come to rely on get judgment and help for several months now and cannot thank her enough . Her name is Elizabeth Taylor and she is a credit to Andrews Property Group
5/5
GoogleHad pleasure of dealing with the Andrews team but in particular Ian and Saqib who were both fantastic. From the initial instruction through to completion we found Andrews to be polite, helpful and happy to answer any questions we had. Their prices were very reasonable and the coverage we had was good. Would recommend without hesitation.
5/5
TrustpilotReally good service from beginning to…
Really good service from beginning to end. They were always on hand to assist with any of our queries. Issac was very professional and always kept us informed throughout the process.
5/5
TrustpilotI've been with Andrews for over a year…
I've been with Andrews for over a year; they are the best. Janine especially has been helpful all through the time she's always ready to help address any issue and her correspondence is top-notch.
Agent replied · 23 October 2024
Hi Ugonna , Thank you for the five star review. It is fantastic to hear how helpful Janine and the team have been through the last year. Thanks , Lisa
5/5
TrustpilotProfessional and wonderful!
Andrews has been supportive and professional since the first day I contacted them. Michael V., our agent, is wonderful! He is very responsive and understanding. He showed us the property and gave us enough time to look at it in detail, and he also informed us about the letting process and next steps in a very clear way. Michael's approach made us feel confident and well supported. We also spoke with Michael's colleague, Tomasz, and he was so kind and polite. I would 100% recommend Andrews, as they care about their customers and take them seriously.
5/5
TrustpilotHighly recommend!
The sales team were very helpful and efficient, especially so as we live overseas. Steven Pearce, theSales manager, is especially knowledgeable and communicated with the buyer and solicitors and promptly replied to all our questions throughout the sale, relieving the stress!
Agent replied · 23 October 2024
Hi Marcia, thank you for taking the time to write us a five star review! I am so glad to hear Steven has provided you with excellent communication and always kept you at ease with any questions you had. Thank you for sharing your experience and all the best, Laura.
5/5
TrustpilotRichard was so helpful
Spoke with Richard who was incredibly helpful, took the time to listen to and understand our many requests, and gave me lots of useful information for our rental journey going forwards. Thanks so much !!
Agent replied · 23 October 2024
Hi Lucy, thank you for the five star review. Fantastic to see that Richard was able to provide you with a brilliant service and gave you some great insight into the current rental market. Thanks again, Rhys
5/5
TrustpilotAndrews property group review
Quick response from the staff, Steve and Nancy were very professional and ready to assist, my experience with Andrews was awesome was made to feel special, no prejudice, no favoritism and very transparent with what they do.
5/5
TrustpilotExcellent property manager
My property manager Joseph Fairman is absolutely fantastic - he has an eye for detail and really makes sure that the property is properly looked after. I am very grateful to him.
5/5
TrustpilotMonika
Andrews Property staff are very quick and efficient as well as professional.I had a few issues that needed to be sorted out when we moved in and I must say I was really amazed with the speed and manor that it got sorted out.
Agent replied · 23 October 2024
Thank you so much for taking the time to leave us a review, we really appreciate it. It's brilliant to see the team were on hand to assist you, not only finding you a new home but resolving any issues you encountered initially too.Thanks again, Rhys
5/5
TrustpilotGreat service
Emily showed us around a property twice and was just lovely in every way! Really friendly, approachable and efficient. Also very helpful emails with all viewing information in one place! Thank you Emily 😊
5/5
TrustpilotSumita Jolly
Sumita Jolly, Senior Negotiator at the Kingsbury office, has been so helpful throughout our process with Andrew’s. Always happy to help and has gone over and beyond! Great communication throughout and a pleasure to work with. Thank you for not giving up!
Agent replied · 23 October 2024
Hi Edita, thank you for the five star review for the team at Kingsbury with particular mention to Sumita. We believe that communication is key in any relationship so it's great to see Sumita has been keeping you up to date through your dealings with us. Thanks, Rhys
5/5
TrustpilotSydnie - Andrews.
I have been going through a difficult time with my tenant over the last 3 years. Exacerbated by the change in owner ship of the agent who was looking after my property. Went through many managers in the interim who did not help and were not at all on the ball. However, since Sydnie Chesley took over my account, it has been a revelation. She is prompt in replying to my mails, helpful in communicating with the tenant and finding solutions. I know we are still not at the end of the sage, but I am confident, that with Sydnie by my side it will come to a positive conclusion. Andrews, keep hold of Sydnie. I would have no hesitation in offering her a job, if I was still working.
5/5
GoogleGill in the Headington office was a brilliant support during a recent tenancy renewal. Gave generously of her time, advice and expertise on a tricky tenancy issue - and with limited prospect (at that point) of getting a nice review 🙂 Thank you. …
Agent replied · 23 October 2024
Hi Dom, thank you so much for the five star review for the team in Headington and for Gill. Fantastic to see Gill was on hand to see through the renewal and deal with the issues mentioned, which isn't always plain sailing. Thanks again for you kind feedback, Rhys.
5/5
TrustpilotGood and helpful service!!
I viewed 2 listings facilitated by Maria and Ed respectively. They were prompt, helpful and professional in all their interactions - both virtual and in-person. I would strongly recommend Andrew Property Group for your next property search.
5/5
GoogleHad a positive experience with Andrews on a difficult matter requiring bailiffs. Oxford council will not rehouse tenants until bailiffs are brought in therefore the tenant doesn't leave. A 10 month process, a lost sale & massive costs. … More
5/5
TrustpilotSarah Robinson
Sarah RobinsonProperty ManagerSuch a wonderful lady, who was extremely understanding and very very helpful! Sarah has offered 5* support and a complete pleasure to work with! Highly recommend!THANK YOU Sarah
5/5
GoogleJodie Pietruszewski went well above and beyond to help us finalise the remaining financial matters after 4 happy years we spent at the property we rented. She repeatedly contacted all involved parties until all remaining procedures were completed. Thank you very much, Jodie! :)PositiveResponsiveness, Quality, Professionalism, Value
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Tell us what you need and we'll put you in touch. Andrews Headington hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Oxford.
