Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotOngoing great service
Have used Andrews now for over 10 years to manage my residential property, working with team to re-let over past 2 month has demonstrated great team working from Molly,Chemaine and Freya to cover all options and maintain property all to a high standard resulting in another successful let without any delays or issues
Martin · 21 September 2023
Agent replied · 23 October 2024
Hi Martin, thank you for your review! Fantastic to see our Keynsham team were delivering excellent support to yourself! I am really glad they were able to assist with your property! All the best for the future. Thanks, Laura.
★★★★★ 5/5
TrustpilotWe were treated by Shoneil who is a…
We were treated by Shoneil who is a lovely lady and helped us to look for our new property.We have not found one yet but she is very kind on keeping us update.Thank Shoneil for your work and your help in our search.
Tatiana · 4 April 2023
★★★★★ 5/5
TrustpilotValuation of property
I felt instantly at ease when Nancy from Andrews came to value my property. A kind and genuine person who really listened had time for me. Thank you again.
F · 16 December 2024
Agent replied · 23 December 2024
Thank you for your kind words about Nancy. We're thrilled to hear she made you feel at ease and listened to your needs. Your feedback is greatly appreciated. Best wishes, Jake
★★★★★ 5/5
TrustpilotVery happy with shamiya it’s the second…
Very happy with shamiya it’s the second time she showed us a flat her speech and just the way she is answering the questions is amazing would recommend 100% if you are looking for a home!!
Mihaela · 20 August 2024
Agent replied · 23 October 2024
Thank you, Mihaela. We're delighted to hear about the positive experience you had on your viewings with Shamiya.
★★★★★ 5/5
TrustpilotAndrews Raigate team have been amazing…
Andrews Raigate team have been amazing from the start of our search for our own place, Isaac was always very helpful and always we kept a good communication. Thank you we love our new place.Regards,Jackie and Courtney
Courtney · 26 August 2023
★★★★★ 5/5
TrustpilotBuying my first home with Andrews
Buying my first home with Andrews, they have all been very helpful, with every step of the process, they have helped with the solicitors and chased when needed, they have kept me informed with whats going on throughout. I used the keynsham branch and am very happy with there service
Ash · 31 October 2023
Agent replied · 23 October 2024
Hi Ash, thank you for the review, brilliant to see you had such a positive experience, we know it can be a daunting and stressful time so it's great to see the team in Keynsham were on hand to keep you in the loop and pushing everything through for you. We hope you are settled into your new home. Thanks, Rhys.
★★★★★ 5/5
TrustpilotI have rented my property through…Monika
I have rented my property through Andrews for many years. Monika and the whole team are very helpful and any issues are dealt with promptly and efficiently
Jenny · 20 December 2025
★★★★★ 5/5
TrustpilotVery professional company with quality …
Very professional company with quality agents.I have been dealing with Shannon and Dan which they helped us to view a property very quick in just about few hours after enquiring.Highly recommended this agency,been very pleased.
Florina · 24 August 2024
Agent replied · 23 October 2024
Thank you, Florina! We're thrilled to hear that Shannon and Dan provided you with prompt and professional service. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleLizzie went out of her way to help me find a flat to rent in Oxford, when I didn't know the city very well. She was friendly and honest and kept me up to date with the progress of the let. I wouldn't hesitate to recommend.
Matthew · 24 October 2022
★★★★★ 5/5
TrustpilotHad two fantastic viewings today by…
Had two fantastic viewings today by Nancy Henley really helped us out with what we were looking for, went above and beyond to get us all the information we needed. Recommend and took the time to show us another Andrews property that was in our market Really recommend
Keith · 9 December 2023
Agent replied · 23 October 2024
Hi Keith, thank you for your five star review on both TrustPilot and Google! Fantastic to hear Nancy has been a massive help on your property search and went above and beyond for yourself! Thank you for the recommendation too and all the best, Laura.
★★★★★ 5/5
TrustpilotVery impressed with our Property …
Very impressed with our Property Manager Louise. She is very professional and knowledgeable, always prompt and efficient in responding to our requests. An excellent link between ourselves and the Tenant which means the Tenancy runs smoothly.
Maria · 1 August 2024
Agent replied · 23 October 2024
Thank you, Maria. It's great to hear such positive feedback about your experience with Louise. We'll pass on your kind words to her.
★★★★★ 5/5
TrustpilotAndrew’s have dealt with a property sale
Andrew’s have dealt with a property sale for us which has just completed. At all times through the process the were very professional and kept us informed of the sale progress. We would definitely recommend them to others.
Paul · 21 June 2024
Agent replied · 23 October 2024
Hi Paul, thank you for taking the time to write us a positive five star review! Amazing to see that our team have been able to guide you through the sale process and kept you updated throughout. Thanks for the recommendation too and all the best for the future, Laura.
★★★★★ 5/5
TrustpilotGood communication
I worked with Junior and he kept me up to date with all the required information before our viewing appointment, was punctual, and knowledgeable about the property. Ultimately it wasn’t the right flat for me, but the viewing experience was positive.
K · 28 March 2023
★★★★★ 5/5
TrustpilotGreat attitude and knowledge from all…
Great attitude and knowledge from all staff at Andrews, especially Shannon and our agent Paul. Very clear, helpful information and communication from all of the team. Very prompt when returning calls/emails which made me feel less stressed and worried.
Amy · 22 May 2023
★★★★★ 5/5
TrustpilotSelling my house through Andrews was…
Selling my house through Andrews was such an easy pleasant experience. They were very professional and approachable and kept me in the loop at all times. Amy was very friendly and helpful and I would highly recommend them.
Paula · 15 June 2023
★★★★★ 5/5
TrustpilotV happy with my property mgmt
Jennifer Jones manages my property and she is absolutely brilliant - reliable, professional, helpful...everything you'd hope for from a property manager. I have been with Andrews for years and have been very happy with their service, communication and staff. Thank you very much!
TK85 · 8 March 2024
Agent replied · 23 October 2024
Thank you for the five star review. We know Jennifer works really hard to solve any issues that may arise during a tenancy, great to see she's been delivering a service to you and for your continue trust in Andrews over the years. Thanks again, Rhys
★★★★★ 1/5
GoogleZero support finding a place and when we put an offer we never been notified that the place was rented to someone. Had to keep on ringing them.
Eva · 20 November 2024
Agent replied · 11 December 2024
Hi Eva, thank you for taking the time to leave us a review, we take all feedback seriously at Andrews. Unfortunately, the property you applied for had multiple offers and the Landlord took several days to confirm who they wanted to proceed with. We are sorry you missed out on this property, but we will of course notify you if anything similar becomes available. Best wishes, Jake
★★★★★ 5/5
TrustpilotCommunication is Key
Lisa-Marie provided great guidance, support and communication throughout the buying process. Without this the whole process would've been a great deal more painful. Definitely would recommend to anyone else in the process.
Ian · 16 September 2024
Agent replied · 23 October 2024
Thank you, Ian! We're thrilled to hear Lisa-Marie made your buying process smooth and enjoyable. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleA big shout out to Gary Heppell who sold my late fathers house in Headington . From start to finish Gary was very professional and prompt in the way that he dealt with all the paperwork and kept the family updated as the sale progressed. A first class firm to deal with.
Steve · 24 October 2021
★★★★★ 5/5
TrustpilotEmma from the Bear Flat branch
Emma was very professional and reassuring during our rather lengthy conveyancing process. We were in a rather lengthy chain and Emma made sure we were well informed at every stage. Many thanks Emma! We would highly recommend Andrews. Alice and David.
Alice · 21 February 2023
★★★★★ 5/5
TrustpilotEasy to get hold of, keep you updated!
Very contactable, they keep you up to date on progress, and are generally very easy to deal with. If they say they will find something out for you, they will, and they’ll get back to you asap with an Answer. This goes for all the team, Matt, James, Isaac!
Joe · 4 October 2023
Agent replied · 23 October 2024
Hi Joe, fantastic to read such a positive review for the team in Reigate, we really appreciate you sharing your experience and great to see that the team were able to answer all queries you had throughout your journey.Thanks, Rhys
★★★★★ 5/5
GoogleI have used Andrews Estate agent in Headington on numerous occasions for help in finding tenants for my various rental properties. I have always found them to be extremely helpful and professional. Everything has always gone smoothly and the Andrews staff keep you fully informed of progress. Joanne Anderson who has helped with my last to tenant searches has been really helpful and confirms to me that I made the right choice in using Andrews in the first place. Totally recommend.
Joanna · 24 October 2023
★★★★★ 5/5
GoogleIn a market where the house prices are inconsistent and the demand is high, we tend not to get the best results as we wish for. Not in my case! Along side with Mrs.Lina and Mrs. Joanne, two of most professionals Andrew's sales agents, manage to get IN THE SAME DAY the property we were looking for.
This is achievable due to best performances and amazing open communication within the Andrew's staff and therefore, I will like to thank them in this way, by leaving a remarkable review.
If All the sales agents would be like this,
The process of solding or renting properties would never look that hard.
Thank you.
Ionut-marian · 24 October 2023
★★★★★ 5/5
TrustpilotShamiya at the downend hub was very…
Shamiya at the downend hub was very welcoming and friendly. She answered all my questions and was very helpful during the viewing of the property. It was lovely to have a friendly atmosphere.
Ricky · 16 August 2024
Agent replied · 23 October 2024
Thank you, Ricky. We're happy to hear that Shamiya provided a welcoming and friendly experience. Your kind words mean a lot to us.
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