Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat service from Luke Timms in Leasehold
We live in a Victorian conversion which requires considerable upkeep..followed Luke from another company as I know he’s got the expert knowledge to manage this. Great so have the peace of mind that our lovely old building is in safe hands.
Melanie · 12 November 2023
Agent replied · 23 October 2024
Hi Melanie, thank you for taking the time to write us a five star review! Great to see Luke from our leasehold team has been keeping your mind at peace knowing your property is in good hands with him. Thank you again and all the best, Laura.
★★★★★ 5/5
TrustpilotWhen I met with the estate agent
When I met with the estate agent, Shamiya, she was lovely. Was very detailed in how she showed me around and was helpful with any questions I had.
Chantelle · 26 July 2024
Agent replied · 23 October 2024
Thank you, Chantelle! We're thrilled to hear Shamiya provided such a positive experience. Your feedback is greatly appreciated!
★★★★★ 5/5
TrustpilotExcellent viewing with Shamiya
I had a viewing with Shamiya today and it was a lovely experience. She answered all the questions I had and made me feel supported. Thank you!
Liv · 10 August 2024
Agent replied · 23 October 2024
Thank you, Liv. It's great to hear that Shamiya provided a supportive and informative experience. We appreciate your feedback!
★★★★★ 5/5
TrustpilotPromt call back to arrange 2nd viewing
Promt call back to arrange 2nd viewing. The agent had good knowledge of the surroundings area and gave a very good impression of how to sell a house.
Lloyd · 23 July 2024
Agent replied · 23 October 2024
Thank you, Lloyd! We're thrilled to hear our agent's knowledge and promptness made a great impression. We appreciate your feedback!
★★★★★ 5/5
TrustpilotAndrews Michael gives me a excellent service and he is great man.
Hi I have an excellent service with Michael and I am really happy that he was helping us very things, I am really really gratitude to him! Thanks
Jun · 22 July 2024
Agent replied · 23 October 2024
Thank you for the five star review.
★★★★★ 4/5
TrustpilotWould recommend
Amy and Rebecca were very responsive and tried their hardest to keep everyone informed during a slightly tricky sale. Would recommend and have used Andrews a couple of times now.
Jonny · 16 June 2023
★★★★★ 4/5
GoogleAfter 2+ years of poor (sometimes very poor!) service from Andrews, I was dreading how the checkout would be handled but Jodie Pietruszewski made it all so easy. 5 Stars for Jodie, 2 stars for the rest.
Kevin · 24 October 2022
★★★★★ 5/5
TrustpilotI am very grateful to Ranjan Khilosia…
I am very grateful to Ranjan Khilosia for clear and precise clarification on how to process the electronic document. Proficient and friendly approach is the style of Andrews and Ranjan.
Orator · 11 June 2024
Agent replied · 23 October 2024
Thank you for sharing your experience with us. Great to see it was such a positive one. We know Ranjan will really appreciate it too. Thanks again, Rhys
★★★★★ 5/5
GoogleHaving a positive start of weekend after visiting Andrews for a 2 bedroom, I mean Joanne was so helpful professional and friendly..highly recommend this agency
Mohammed · 24 October 2023
★★★★★ 5/5
TrustpilotSatisfied client of long-standing
I have been a client of Andrews for almost 30 years and have found individual staff members of the company to be reliable and obliging. I can recommend Andrews as a well-run, efficient agency.
Denny · 16 March 2024
Agent replied · 23 October 2024
Hi Denny, thank you for taking the time to write us a five star review. Amazing to hear you have been with us for nearly 30 years now and I am so glad to hear you have had a lovely experience with us! Thanks for the recommendation too and all the best, Laura.
★★★★★ 5/5
TrustpilotI have had many dealings with Andrews…
I have had many dealings with Andrews both with sales and rental and have always had great experiences with them. This time I found Raluca very helpful.
Susan · 22 July 2024
Agent replied · 23 October 2024
Hi Susan, thank you for the five star review. Amazing to see you've dealt with us numerous times over the years and fantastic to see you've always had great experiences with us. Thanks, Rhys
★★★★★ 5/5
TrustpilotI recommend Andrews through 25 years of use
We have using Andrews to manage the letting of our residential property for 25+ years. As ever, we have been thoroughly satisfied with their performance. Here's to another 25 years!We have been delighted to welcome Tomasz Faba of the Southfield branch as our new advisor and first point of contact to help us let our property. Tomasz seamlessly negotiated a slightly tricky tenancy changeover. He was totally professional, very patient, showed great knowledge and experience, and constantly cheerful! I look forward to working with him again.
Tamsen · 15 March 2023
★★★★★ 5/5
Google5 star experience with Jenifer Jones - such a fantastic person. Friendly and warm attitude. I highly recommend.
Arleta · 4 December 2024
Agent replied · 11 December 2024
Thank you, Arleta. It's great to hear you had a 5 star experience with Jennifer. Your recommendation is appreciated.
★★★★★ 1/5
TrustpilotShockingly bad
Shockingly bad. Andrews have recently taken over the Coop group contract to manage on behalf of the freeholder. It's hard to tell whether they are just grossly incompetent or attempting to defraud the leaseholders by issuing spurious invoices. Either way if I was a freeholder I'd avoid asking Andrews to manage my portfolio.
Mark · 30 August 2022
Agent replied · 23 October 2024
Hi Mark, we’d like to look into what has happened here for you. Please could you contact our central support team with some more details (at wecare@andrewsonline.co.uk) so that we can investigate?
★★★★★ 5/5
TrustpilotAmazing company
Amazing company, so friendly and kind. Me and my partner had a viewing with Kyle and he was very knowledgeable and caring to us and the property. Thank you :)
Jack · 16 May 2024
Agent replied · 23 October 2024
Hi Jack, thank you for writing a lovely five star review. I am so glad to hear Kyle impressed you with his knowledge and I am glad you had a great experience, thanks for sharing, Laura.
★★★★★ 5/5
TrustpilotGreat service
Justine kept us up to date during a long sale and purchase. She was always available to help us through the process. Brilliant service from all of the staff. Would use again.
Pip · 27 February 2023
★★★★★ 5/5
TrustpilotA credit to the business
Reece was both professional and honest, acting with the upmost integrity. He had fantastic knowledge of the local area making our viewing and decision making much easier.
Ricky · 24 July 2023
★★★★★ 5/5
TrustpilotAfter purchasing a property Luke Levy…
After purchasing a property Luke Levy and Jill Nicholson went above and beyond to ensure we could exchange and complete asap!! It's been a long process (due to solicitors) Jill stepped in to speed things up! FULLY RECOMMEND!
Gemma · 1 July 2022
★★★★★ 5/5
Trustpilottwo reliable agents
the agents Bobbie Caller and Karen Jones have been super helpful and responded quickly to my questions and needs. They have been patient, very professional and solution oriented. Glad that I could turn to them with whatever request or problem.
Angelika · 1 October 2023
Agent replied · 23 October 2024
Hi Angelika, thank you for the five star review for the lettings team, with particular mention to Bobbie & Karen.Great to see they were on hand to help you throughout your dealing with us. Thanks again, Rhys.
★★★★★ 5/5
TrustpilotHaley from Andrews has been absolutely…
Haley from Andrews has been absolutely fantastic. Full of information, energy, and keen to help. She has gone above and beyond what I've been use to with agents. Well done Haley.
Harry · 15 April 2024
Agent replied · 23 October 2024
Hi Harry, we now that Hayley will really appreciate seeing your feedback. Fantastic to see that you've had such a great experience with us. Thanks again, Rhys
★★★★★ 5/5
TrustpilotGreat service from valuation thru to…
Great service from valuation thru to completion... felt they were 'there for us' every step of the way!
Doug · 20 November 2024
Agent replied · 23 December 2024
Thank you, Doug! We're thrilled to hear you felt supported throughout the entire process. Your satisfaction is our top priority. Best wishes, Jake
★★★★★ 5/5
TrustpilotI let a flat with Andrews for two years…
I let a flat with Andrews for two years and they're great. Michelle, my property manager was friendly, professional and super helpful.
Holly · 17 September 2024
Agent replied · 23 October 2024
Thank you, Holly. We're delighted to hear about your positive experience with Michelle and our team.
★★★★★ 5/5
TrustpilotExemplary response to enquiries
My dealing have been woth initially James and then Leah Rawlings at the Bristol office.Following the viewing both were exemplary in responding and dealing with my enquiries.Leah has always been prompted at responding to my emails . Keeping me posted
Mrs · 20 September 2023
Agent replied · 23 October 2024
Hi Mrs Khan, thank you so much for leaving us a five star review, with particular reference to Leah's efforts.We really appreciate you recognising her efforts and noting how key communication is throughout your property journey.Thanks, Rhys
★★★★★ 5/5
TrustpilotResponsive, Guru's on Market Intel, GREAT team! Will use again.
Responsive, knowledgable on market intel, communicative and dynamite team. Very transparent. Helpful and consultative on recommendations.I would DEFINITELY use this team again. Duane Watson and his team are a solid group!
Sybil · 28 February 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
