Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGeorgina - Top Team Member!
Nothing but positivity and professionalism from Georgina in the Cheltenham branch. Georgina was able to structure and understand my situation with ease, this is clearly due to her vast amount of knowledge in the property sector. Building long lasting working relationships is a strong point of Georgina’s, she’s certainly an ideal people person who’s willing to go above and beyond to help her clients, thank you Georgina.
Samuel · 25 October 2023
Agent replied · 25 October 2024
Hi Sam, thank you for leaving us a review on Trustpilot too! So pleased to see you had such a great experience with us and we know Georgia will certainly appreciate your brilliant feedback. Thanks again, Rhys
★★★★★ 5/5
GoogleMichelle Pearson acted as our mortgage advisor and provided an excellent service.
As a lifetime member, I recommend the service provided. Michelle was responsive and flexible to help us make the necessary arrangements - both via in person meetings and telephone conversations.
Nathan · 11 January 2025
Agent replied · 24 January 2025
Thank you Nathan for your terrific 5* review and for your complimentary comments and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotThank you Elif!
Elif was great when handling a management issue
Matthew · 16 January 2026
Agent replied · 22 January 2026
Dear Matthew,
Thank you for your wonderful feedback! We're thrilled to hear that Elif provided excellent service in handling your management issue. Your satisfaction is our priority, and we appreciate your 5-star rating. We look forward to serving you again at Andrews Head Office.
Best regards,
The Andrews Head Office Team
★★★★★ 5/5
GoogleLucy and Stuart have been brilliant in helping me secure a property to rent whilst working in Oxford over the next year or two. They have been so helpful in answering queries I had about the area and have always been quick to get back to me. The whole process has been seamless.
Luke · 10 February 2026
Agent replied · 10 October 2026
Thank you for your kind words! We are delighted that we could help you find the perfect rental property in Oxford. It is our pleasure to provide exceptional service and make the process seamless for you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAt the end of January we purchased our property through Allen & Harris. We mainly dealt with Kelly Doherty who was absolutely brilliant! She really helped move our sale along, was always really quick to answer any questions we had and also helped us post sale! If we were to ever sell in the future, we would want to go through Kelly again - would highly recommend!!
Katie · 8 April 2025
★★★★★ 5/5
GoogleI’d like to thank everyone at Allen and Harris helping me purchase my first home. I’d especially like to thank Kelly who was there to help at every step of the process and made the experience a whole lot smoother.
Mrjamii777 · 21 January 2025
Agent replied · 24 January 2025
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery professional and efficient dealing with clients, prompt response to queries and Lucy was very knowledgeable of the property market.
Ayman · 8 September 2025
Agent replied · 8 October 2025
Thank you for your kind review! We're thrilled to hear that our team provided a professional and efficient experience while also being knowledgeable about the property market. We pride ourselves on prompt communication and are grateful for your positive feedback. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotLorna
Hi. I moved house through Andrew’s property group. My move was being handled by Lorna. She was amazing and very understanding and supportive throughout the process
Zak · 18 August 2026
Agent replied · 22 September 2026
Hi Zak, thank you for your wonderful feedback! We're thrilled to hear that Lorna provided such excellent support during your move. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
TrustpilotEfficient service
Everything was very quick and efficient. Shannon was very informative and helpful on the show around
Callum · 14 October 2025
Agent replied · 22 October 2025
Hi Callum, thank you for your wonderful feedback! We're thrilled to hear that Shannon provided you with a quick and efficient experience. Your satisfaction is our priority, and we look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotOutstanding staff
Would like to say how friendly, helpful, patient and understand Sarah Robinson (Gloucester branch) has been particularly with me since my mum passed away in 2020. The service Sarah provided us has been outstanding and at times above and beyond. Sarah is a diamond asset to your company. Thank you from the bottom of my heart for everything you have done over the years!
Sara · 16 October 2023
Agent replied · 25 October 2024
Hi Sara, thank you so much for taking the time to leave us a five star review. So sorry to read about your mother however we are pleased to read that Sarah has been on hand to help you out through difficult times. We know Sarah always tries her best to assist our brilliant customers and it looks as if she's delivered a great service for you too. Thanks again for sharing this fantastic review for Sarah, we wish you all the best for the future. Thanks, Rhys
★★★★★ 5/5
GoogleShoutout to James, he really helped out with my property search. Super knowledgeable about the local area
Theo · 1 October 2025
Agent replied · 8 October 2025
We are so glad that James was able to assist you with your property search! Our team takes pride in providing excellent local knowledge and customer service. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotI have to say that Emma is a superstar
I have to say that Emma is a superstar. She was the most professional and friendly salesperson we encountered during our home viewing experience. We loved her service. Her responses and suggestions were always very timely and helpful throughout the home buying process. We recommend Emma to everyone. Z & S
Y · 1 July 2024
Agent replied · 25 October 2024
Thank you for the review and recommendation. It is fantastic to hear how Emma was the most professional and friendly agent you came across and assisted in your search. Thanks again , Lisa
★★★★★ 5/5
TrustpilotOutstanding First-Time Buyer Experience with Exceptional Support from Elliot
As a first-time buyer, I couldn’t have asked for a better experience. The agency found me the perfect flat in Bristol, and Elliot was exceptional throughout the process. He always kept my best interests at heart, providing clear guidance and support. Highly recommend their service.
Boyan · 1 October 2024
Agent replied · 25 October 2024
Thank you, Boyan! We're thrilled to hear about your positive experience. Elliot and the team are dedicated to providing exceptional service. Enjoy your new flat in Bristol!
★★★★★ 5/5
TrustpilotI have been dealing with Michelle for a…
I have been dealing with Michelle for a number of years. She is polite, pleasant and efficient. I cannot recommend her highly enough and thank her for all her assistance as well as the reminders. Without her help, management of my flats would be in terrible shape.Thank you Michelle..
Cyrus · 25 July 2024
Agent replied · 25 October 2024
Thank you, Cyrus, for your kind words! We're thrilled to hear about your positive experience with Michelle. Your feedback is greatly appreciated.
★★★★★ 5/5
TrustpilotGreg Lines at Andrew’s Stroud was great…
Greg Lines at Andrew’s Stroud was great throughout the process , very polite and helpful towards me.
Dane · 17 September 2025
Agent replied · 22 September 2025
Hi Dane,
Thank you for your wonderful feedback! We're thrilled to hear that Greg provided excellent service. Your satisfaction is our priority, and we appreciate your support. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
TrustpilotShamiya We Love You
Shamiya was very friendly and welcoming upon arrival. She gave us a lovely tour of the flat we were viewing and was very knowledgeable about the property. Myself and my partner also like how engaging and personable she was with us and gave us the best property viewing experience as possible.
Daniel · 17 June 2024
Agent replied · 25 October 2024
Hi Daniel, thank you for taking the time to write us a review and to share your experience. We know Shamiya will really appreciate seeing your feedback and we are really pleased you had an enjoyable viewing with Shamiya. Thanks again, Rhys
★★★★★ 5/5
TrustpilotAm so happy with the whole team
Am so happy with the whole team. The letting team mostly cartin and her manager took an extra effort to help me set up everything. Am really happy and work with them. They pay attention to detail.
Leila · 18 May 2026
Agent replied · 23 May 2026
Hi Leila, thank you for your wonderful feedback! We're thrilled to hear that Cartin and the team made your experience exceptional. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future! Best wishes , Lisa
★★★★★ 5/5
TrustpilotExcellent!
Harpindar at the Downend branch has been incredibly helpful and friendly. She has put in great time and effort to building strong, friendly, and trusting working relationships with both landlord and tenant. Whilst providing continued friendly support throughout the process.
Heather · 23 April 2026
Agent replied · 23 May 2026
Dear Heather,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar at the Downend branch. Building strong relationships is our priority, and we're glad she made a difference. Your satisfaction is our reward.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotHighly recommended.
Sameer, Kinga and Mikesh were fantastic at finding the right tenants for my property. They provided a professional and high quality service, and I am very happy with the results. Communication was great throughout the process. They were friendly and efficient, with good advice; which made the process much easier. I would highly recommend them. Thank you Sameer, Kinga and Mikesh!
Nicola · 15 November 2023
Agent replied · 25 October 2024
Hi Nicola, thank you for the review. Fantastic to see that the team have been on hand to find you a tenant, keeping you updated through each step of the way. We believe in building strong relationships with open and honest communication, it certainly looks like we've achieved that in your experience too. Thanks, Rhys
★★★★★ 5/5
GoogleI had the best experience with Allen&Harris. Stuart Stedman is an amazing person, making the renting process very easy. I highly recommend calling the branch in Rose Hill Oxford, they are truly doing a great job. Thank you ⭐️⭐️⭐️⭐️⭐️
Bianca · 21 December 2024
Agent replied · 26 December 2024
Thank you Bianca for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotThank you very much to MONIKA
Thank you very much to MONIKA, for the help and advice given to me for the property
IULIAN- · 30 September 2026
Agent replied · 10 October 2026
Thank you, Iulian-Sorin Bancianu, for your kind words and perfect rating! We're thrilled to hear that Monika was able to assist you effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service.
★★★★★ 5/5
TrustpilotGreat customer service
Conor has been great to work with, he’s been professional and efficient in dealing with our purchase. He has kept me updated on the purchase of our property, whilst managing complex situations with the buyer. Very good customer service. Thanks, Conor.
Shane · 15 November 2024
Agent replied · 29 December 2024
Thank you, Shane! We're thrilled to hear about your positive experience with Conor. Your feedback is greatly appreciated. Best wishes , Lisa
★★★★★ 5/5
TrustpilotGreat home show around!
Isabelle was a lovely friendly lady who was very happy to show us around a property we were very interested in. She answered all the questions we had asked and gave us a few pointers/tips with renting. We felt welcome and appreciated from the point of arrival. Thankyou so much Isabelle! (Downend Branch). X
Belinda · 25 March 2024
Agent replied · 25 October 2024
Hi Belinda, what a lovely review! Amazing to see that Isabelle from Andrews Downend created such a positive experience for you. Thanks, Rhys
★★★★★ 5/5
TrustpilotHad a really positive experience…
Had a really positive experience Isabelle, Harpindar and Molly we’re all really nice and helpful thanks a lot pleasure to deal with.
Joe · 21 August 2026
Agent replied · 22 September 2026
Thank you for your wonderful feedback! We're thrilled to hear that Isabelle, Harpindar, and Molly made your experience so positive. We look forward to assisting you again in the future.
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