Allen & Harris Oxford, Rose Hill reviews

★★★★★ 4/5

Trustpilot

Maintenance of our property

Last week we had a Directors meeting. I felt that Molly was on top of her game and I felt reassured that she understood the problems that we have at our property and we are now going forwards with sorting the problems out. Before Molly came on board, we had a manager looking after us who didn’t understand and failed to sort our problems through. Thank you Molly for your help on getting us back on track.

Customer · 7 December 2023

★★★★★ 5/5

Trustpilot

33&27 springleaze

A big thanks to Gurmit and Rebecca for once again making the letting renewals a fast and simple process. Great correspondence. Always ready to help. Thanks again

Stephen · 19 November 2025

★★★★★ 5/5

Trustpilot

As a contractor

As a contractor, carrying out many many jobs over lots of years working with Andrew’s and primarily dealing with Michelle's Smethurst.I’ve found Andrew’s to be an excellent company which to work with. Moreover Michelle is the absolute stead rock of the letting/property management side of the business, her knowledge, and skill set to operate between landlord, tenant and contractor is exemplary. 5 stars Craig Moore

Craig · 30 July 2024

★★★★★ 5/5

Trustpilot

Excellent landlord experience

Donna Owen and Lorna Piggott in Kingsbury were superb at getting our property rented. Very thorough, diligent and professional service.

Akash · 17 January 2026

★★★★★ 5/5

Trustpilot

Michelle Smethurst, a First-Class Property Manager.

We have known and dealt with Michelle for over a decade now. She has always been professional, supportive and friendly. She is very responsive and always goes above and beyond to make sure any maintenance requests are handled in a timely manner.We cannot rate Michelle’s exceptional service highly enough and would like to take this opportunity to express our deep gratitude to her for making us feel well-looked after.

Leila.K · 8 May 2024

★★★★★ 5/5

Trustpilot

Janine

Janine, Ed and Maria have helped me in every aspect whether it was hassle free move in or any help with home repairs . I am really happy with them and appreciate their efforts.

Ankita · 24 September 2026

★★★★★ 5/5

Trustpilot

Bear Flat - Emma Mussert - absolutely fantastic experience

Bear Flat - Emma Mussert. Emma has been leading and supporting with our recent property sale. The process, through matters outside of her control, was very complex and spanned nearly 6 months. Throughout it, Emma was positive, supportive, and proactive - she actively interacted with our solicitors and the buyers to try and speed up action and improve communications. She constantly prioritised checking in to see what more she could do, was instant on her communication and responses and was a real shine of light throughout what was quite a tough and stressful time. I would not hesitate to recommend Emma, she has been absolutely super and the best experience I have ever had with an estate agent.

D · 4 September 2023

★★★★★ 5/5

Trustpilot

Excellent Communication and Professional Customer Service

The agency representative was very polite and professional, calling from time to time to check my availability for a property viewing and sending reminders once the viewing had been booked. The representative who attended the property viewing was also very attentive, helpful, and welcoming. Overall, I had a very positive experience with the agency and appreciated their excellent communication and customer service.

Swapnil · 17 October 2026

★★★★★ 5/5

Google

Michelle has been so helpful and really made the mortgage process much less scary with her friendliness and open communication. We deeply appreciated her expertise and effort.

Catherine · 8 November 2025

★★★★★ 5/5

Trustpilot

First rate service

I received excellent service from James & Antoine at the Wallington branch. They updated me at every opportunity, listening to all my concerns and chasing my solicitor when needed. James had sold my parents house 15 years ago and his personal service is second to none. I would highly recommend both gentleman.

Judith · 19 May 2026

★★★★★ 5/5

Google

I went into the office in Oxford today to discuss my mother’s property. I met the lovely Alannah, Isabelle and James. I have to say between the 3 of them I received the most lovely service and no question was too much. I was even offered a cup of coffee. I had previously gone into another office with another agent and the service was nothing compared to them. I will definitely be back when my mother is ready to sell.

Fran · 17 September 2025

★★★★★ 5/5

Trustpilot

From the time we called Brian Barnsby…

From the time we called Brian Barnsby at the Morden branch of Anderws to the day we exchanged, (still not completed yet) we knew that Brian was good at whatever he does. Throughout the process, Brian stayed professional, helpful, and understood the pressures that we were under. He was a pleasure to work with, and would definitely use him again. Thank you Brian

Dave · 30 July 2024

★★★★★ 5/5

Google

Thank you to James and the team for helping me with my property search. He was friendly, knowledgeable and the team made me feel very welcome when I came into the office!

Lydia · 8 September 2025

★★★★★ 5/5

Trustpilot

Furniture deliveries when you live…

Furniture deliveries when you live abroad can be more stressful than normal - especially because you cannot be there to receive them. Luckily for me, Brianna, Karina and Molly went out of their way to ensure that the deliveries made it safely into the property. I cannot thank them enough for being my eyes and ears and door openers. They didn't have to do this - they did it because they provide a brilliant service. Thank you again.

Lesley · 16 September 2023

★★★★★ 5/5

Google

I had a very positive experience with Allen and Harris Estate Agents, especially Ms Lucy. She was incredibly reassuring, patient, and professional in answering all my questions. She handled everything efficiently and made the whole process much less stressful. I would highly recommend her to anyone looking for a reliable and supportive estate agent. Thank you so much !

Tracy · 17 March 2026

★★★★★ 5/5

Trustpilot

Selling a property using Andrew’s Estate Agent, Reigate

I would thoroughly recommend using Andrew’s estate agent in Reigate. Isaac Biggerstaff was the agent who helped us through the process of selling my father’s flat, he was at all times professional, knowledgeable and understood our needs. He kept us up to date with how the move was progressing, and answered any queries promptly. Thank you Isaac for your kind and thoughtful approach.

Jane · 20 July 2024

★★★★★ 5/5

Google

Great help from Michelle with my mortage application, exchange and completion. Although we encountered quite a few challenges along the way and a very long process, Michelle was very supportive and promptly responded to all the queries and advised in the best manner. Would highly recommend Michelle if you are looking for a mortgage or a remortgage.

Darius · 26 October 2024

★★★★★ 5/5

Trustpilot

Thank you for your help yesterday…

Thank you for your help yesterday Sammi. New to the rental market - and the area, you explained what the rental market in Oxford is like - and managed our expectations in a kind and thoughtful manner. Thank you for making sure we were able to view the property during our brief visit to the city.

Rachel · 1 November 2024

★★★★★ 5/5

Trustpilot

Caring and helpful team

I would like to take a moment to thank Tracy and her team at the agency. My partner and I were facing difficulties in locating an available flat, but thanks to their diligent efforts, we were presented with several viable options. The support throughout the process has been invaluable, and I am truly grateful for everything they have done.Thank you 🙏

Valentina · 6 August 2024

★★★★★ 5/5

Trustpilot

Easy move into a rental

Harpindar and Issy at the Downend branch were excellent. They kept me informed throughout the process and were always able to answer any questions that I had.

Customer · 13 October 2026

★★★★★ 5/5

Trustpilot

Highly recommend Andrew’s for tenants

We are currently working with Tracey at Andrew’s and the process so far has been brilliant! Tracey keeps us updated throughout the process and understands exactly what we are looking for in a property. So often with estate agents it can feel like they don’t care but it’s not the case with Andrew’s at all. Highly recommend Andrew’s for tenants!

Paigan · 1 August 2024

★★★★★ 5/5

Google

Thank you so much to Michelle for her fantastic advice. We really appreciate her amazing effort and support with this process. Highly recommend!

Tom · 9 November 2025

★★★★★ 5/5

Google

Lucy Jenkins was extremely helpful, kind and professional. She went to a lot of trouble to explain everything at our viewing and provided all the answers to our questions. I wouldn't hesitate to recommend.

Maeve · 19 July 2025

★★★★★ 5/5

Trustpilot

The staff at Andrew’s were very helpful…

The staff at Andrew’s were very helpful throughout the whole process! Our main contact, Tanya who first valued our property was really helpful throughout and always responded to emails and phone calls very promptly. We are more than happy to highly recommend Andrew’s Midsomer Norton to both prospective buyers and sellers 5 STARS 🤩

Pete · 28 October 2024