Trusted Agent profile · Oxford

Allen & Harris Oxford, Rose Hill reviews

4.8

★★★★★ Excellent

1,344 reviews across 2 platforms

82 Rose Hill, Oxford, OX4 4HX, OX4 4HX

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Allen & Harris's office in Oxford, at 82 Rose Hill, is rated 4.8 out of 5 across 1,344 reviews on two platforms, including 202 Google reviews rated 4.7.

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4.7 / 5

202

Reviews on Google

This office

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1,142

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent service from Bear Flat

I would like to thank Sophia and Emma from Bear Flat for being a delight to work with, and for helping to make buying our first property far less stressful than it otherwise might. I particularly appreciated their patience in answering and responding to all our concerns, and for being not only very professional, but also very friendly throughout the process. I would buy from them again! (But really don't ever want to move - we love our new home).

Jo · 23 March 2024

Agent replied · 25 October 2024

Hi Jo, we really appreciate you taking the time to leave us a five star review. Fantastic to see that the team in Bath were able to help you with everything you needed from viewing all the way through to completion. We are so pleased you love your new home and of course look forward to helping you again should you ever need us.Thanks, Rhys

5/5

Trustpilot

An honest 1st class experience

A delightfully refreshing great experience from the first viewing of our rental home, to getting our rental home, moving in and beyond. A charming team of honest, straight forward, super helpful kind people made the entire experience a pleasure. The house was a quality find and the attention to detail to all those things to ease stress was beyond my expectations after previous experience with another estate agent with many more years experience! I will never use them again now I know how this business can be done. Highly recommend.A special mention to Isa and Jenine, both fantastic.

Lietta · 22 March 2024

Agent replied · 25 October 2024

Hi Lietta, thank you for the five star review. Great to see that the team were on hand to help you every step of the way from first viewing to settling into your new home. We know moving house can be a stressful time so it's pleasing to hear the team were able to try and negate some of that pressure for you and make everything as easy as possible, thanks, Rhys

5/5

Trustpilot

Professional, helpful and personable.

Harpinder showed me around for the initial viewing of a newly rented property, and she was very helpful throughout the whole process. Harpinder made the whole process very smooth, replying to emails and phone calls and answering any questions I had.

Trina · 16 September 2025

Agent replied · 22 September 2025

Thank you, Trina Louise, for your wonderful feedback! We're thrilled to hear Harpinder made your experience smooth and enjoyable. Welcome to your new flat, and feel free to reach out if you need anything. Best wishes, Lisa

5/5

Google

Lucy is our main point of contact at Allen & Harris and has been very attentive and helpful! As is Stuart. Thank you both.

Bryony · 17 February 2026

Agent replied · 17 April 2026

Thank you for your kind words, we are thrilled to hear that Lucy and Stuart have provided you with such great service. We strive to always provide top-notch service to our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Professional service

Shamiya was waiting for me at the property, and was friendly and informative. I did not put an offer in for the place she showed me as ultimately I decided it was too far from my kids school. This was no reflection on shamiya, who was very professional. When I booked the viewing, this was done with another colleague of Shamiya’ who was equally friendly and professional. I’d highly recommend this agency.

Natasha · 29 July 2024

Agent replied · 25 October 2024

Thank you, Natasha! We're delighted to hear about your positive experience with Shamiya and our team. Your recommendation means a lot to us. Best of luck with your search!

5/5

Trustpilot

Raluca has been the best property…

Raluca has been the best property management officer I have ever dealt with. As a tenant who had a rude letting agency. She has shown me that every tenant should be treated well and with dignity. She gives the best advice, very approachable and kind. It has been a pleasant experience since I started talking to her. She is a great asset to the company. An employee for keeps!

HEART · 30 August 2024

Agent replied · 25 October 2024

Thank you for your kind words about Raluca. We're delighted to hear about your positive experience, being treated with respect and getting good advice is all part of our service.

5/5

Google

James hill is an exceptional agent and all round great guy! James has gone out of his way to help me with his property search by sending over amazing properties I wouldn’t have even considered, always answers my questions to the best of his ability and always happy to help. I would highly recommend the team at rose hill to any person looking to buy or sell in the area!

Connor · 17 February 2026

Agent replied · 17 April 2026

Thank you for your positive feedback and recommendation! James is a valuable member of our team and we are thrilled to hear about your positive experience. We strive to provide exemplary service and we are glad we could exceed your expectations. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

I met with Nicole Meikle at a property…

I met with Nicole Meikle at a property I have just been accepted on to rent. I found her to be extremely polite and easy to talk to, she is very professional in what she does and has made the process extremely easy for me, she gets back to me fast with any questions or queries I have with all the information I need etc. I’m extremely happy dealing with her. Thanks Nicole 😊

Chris · 23 May 2024

Agent replied · 25 October 2024

Hi Chris, thank you for the positive review. Thank you for the positive review, we know Nicole works really hard to look after our customers to it's great to see her efforts recognised. Thanks again, Rhys

1/5

Trustpilot

Property manager is not supportive and administrative support is not adequate

I was informed that the arrears are outstanding on my account and I must pay the invoice within 7 days. Otherwise, a fee of £75 plus vat will be added to my service charge account . My question is why there is no prior notification (either letter or email) of this invoice amount and details. I was so shocked to receive this warning letter all of a sudden. Moreover, they removed my Utilities Account in the Myblockman website and I am unable to check any outstanding amounts in my account by myself. It is a shame.

Sandra · 19 November 2025

Agent replied · 22 November 2025

Dear Sandra , thank you for your review. As discussed directly with you, the outstanding amount on your account relates to a utilities invoice that was issued by your utilities provider, not by Andrews. Because of this, Andrews are not able to issue or re-issue the original invoice, and we advised you to contact the provider directly for a copy of the invoice and full details of the charges. The reminder notice you received was issued because the balance remains outstanding on your service charge account. We appreciate that receiving a reminder without having seen the original invoice can be frustrating, which is why we encouraged you to request the invoice directly from the provider who issued it. Regarding your MyBlockMan account, your utilities information was removed because Andrews does supply these invoices. If you need any further assistance or clarification, please feel free to contact us and we will be happy to help.

5/5

Google

Big thanks to James for all his help! He made everything simple and stress-free, always quick to respond and really approachable. Would definitely recommend him to anyone buying or selling with Allen & Harris! James is no1!!

I · 24 September 2025

Agent replied · 8 October 2025

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Feedback and Support Team.

5/5

Google

As first time buyers we had very little understanding of how to go about applying for a mortgage. Our mortgage broker Michelle Pearson was so helpful in cutting through all of the formalities and helping us to decide which mortgage would be best for us.The process of finding the right house was very stressful but the process of choosing and applying for the mortgage and life cover has been so straight forward that, at times, we were worried it was all a bit too smooth! Thank you for guiding us through this so professionally and with real understanding and personality. I highly recommend Michelle Pearson and her team at Allen & Harris.

Endri · 28 December 2023

Agent replied · 23 October 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Janine Derbyshire is everything you…

Janine Derbyshire is everything you could hope for when it comes to property management. We had a few issues when we first moved into our new flat, but Janine was extremely supportive and has great customer service skills. She put through work orders the same day the issues were raised and within a matter of 2 days everything was resolved. Cannot fault her service or ask for more! She's simply fantastic at what she does!

Auburn · 10 April 2024

Agent replied · 25 October 2024

Hi Auburn, thank you for taking the time to leave a review and share your experience. Fantastic to see that Janine was on hand to help resolved those issues promptly for you. Thanks again, we know Janine will really appreciate seeing your feedback, Rhys.

5/5

Trustpilot

Excellent and friendly service

I would like to thank Giles Lowbridge for the continuous great service he provides. He is very friendly and knowledgeable, with a professional approach. He is a great asset to the company. Thank you.

Karen · 16 October 2025

Agent replied · 22 October 2025

Karen, thank you for your lovely feedback. We're very happy to hear about the continuous great service that Giles provides. I'll share your review with him. Alison

5/5

Google

Michelle Pearson deserves 5 stars and many more! From our first meeting she was friendly, communicated clearly, and responded to all my queries swiftly. She did an amazing job in helping me get a mortgage when some other agent had told me I couldn't get the full amount. She is very proactive and goal-oriented. I highly recommend her

Nkiruka · 10 May 2026

Agent replied · 10 October 2026

Thank you so much for your kind words, we truly appreciate your support! We are thrilled to hear that Michelle's hard work and dedication paid off in securing your mortgage. We are lucky to have her on our team and we will be sure to share your review with her. Thank you for recommending us, we look forward to continued success in serving you. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

My boiler broke on a Saturday…

My boiler broke on a Saturday afternoon, I called the office and spoke to Kay who was super helpful in helping me trouble shoot the boiler over the phone. It still didn’t work unfortunately so on Monday morning Louisa got right on it and called the engineer for me. When he didn’t contact me within a few hours she chased him up again for me and he was at my door within a couple hours and fixed it. Louisa then called me back a couple days later to check everything was still okay and still working. Both Kay and Louisa were very efficient and on top of things, can’t complain about anything! Fab customer service. Thanks guys!

Abigail · 6 December 2023

Agent replied · 25 October 2024

Hi Abigail, thank you for the five star review. It's amazing to see that Louisa and Kay were on hand to assist you so quickly and get your home nice and warm again, especially important given the recent weather. Many thanks, Rhys

5/5

Trustpilot

Louise Reynolds was extremely helpful…

Louise Reynolds was extremely helpful and professional. Great to deal with, and wouldn’t hesitate to recommend her and Andrew’s Wallington branch. 5 stars!

G · 20 January 2026

Agent replied · 22 January 2026

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Louise at our Wallington branch. Your recommendation means a lot to us. We look forward to assisting you again in the future! Best wishes , Lisa

5/5

Trustpilot

Harpindar and Issy were very helpful in…

Harpindar and Issy were very helpful in organising our let

Albert · 30 April 2026

Agent replied · 23 May 2026

Dear Albert Pratt, Thank you for your wonderful feedback! We're thrilled to hear that Harpindar and Issy were able to assist you effectively. Your satisfaction is our priority, and we appreciate your kind words. Best regards, Andrews Head Office

5/5

Trustpilot

Flat viewing with Isa Darr from Redhill

Last Monday I had the honour of flat viewing in Redhill with Isa Darr from Reigate Branch. He demonstrated professionalism and knowledge at every stage of the procedure. He arrived early, was on time, and showed a thorough knowledge of the property and its attributes. Isa’s communication skills were exceptional and created a very positive atmosphere, he was very attentive to details, answered all of my questions with enthusiasm and patience, and was very helpful. I highly recommend Isa as a Property Advisor for his really exceptional service and commitment to client needs.

Andriy · 10 November 2023

Agent replied · 25 October 2024

Hi Andriy, thank you for taking the time to write such a lovely review. Really glad to hear Isa from our Reigate branch has demonstrated professionalism whilst delivering excellent support on your viewing and was able to help with any questions you had. Your words of ‘exceptional’ communication is something we value here at Andrews and I am so glad Isa has shown that. Thank you for the recommendation, I am sure Isa will be pleased to hear your experience. All the best, Laura.

5/5

Trustpilot

Extremely helpful and efficient service

Needed to secure my first tenancy in Bristol at short notice and Harpindar along with Issy at the Downend branch were extremely helpful in pushing things through at every stage, ensuring everything could get done in time.

Sam · 20 September 2026

Agent replied · 22 September 2026

Hi Sam, thank you for your wonderful feedback! We're thrilled to hear that Harpindar and Issy were able to assist you effectively. Your satisfaction is our priority, and we're glad everything went smoothly. If you need further assistance, feel free to reach out. Best wishes in your new home!

5/5

Trustpilot

Jodi is the most amazing estate agent.

Me and my family were being kicked out of the house and were really struggling to find a house and we went on rightmove and applied for this one house which was absolutely perfect for us, I applied for it in the morning and my mum got a call around an hour or less later and we had got our first viewing, my mum mentioned how her and an estate agent called Jodi had got on so well and we all had such high hopes, the viewing came along and we fell inlove with the house and Jodi was so amazing and helpful, we mentioned how we now have a puppy and we started to lose hope and then we got a call the weekend after and we were told we got the house. We are all so great full to Jodi she has been amazing and has went above and beyond for us, thank you so much Jodi., Cheltenham

Kaity · 30 October 2023

Agent replied · 25 October 2024

Hi Kaity, what a fantastic review, we know moving house can be stressful and fully appreciate that could have been the case for you, however it looks like Jodi was on hand to help your family find a new home and take that stress away. Fantastic to see that Jodi was constantly on the hunt for you and let you know of any property that was suitable as soon as possible! We hope you are settled in your new home, thanks again, Rhys.

5/5

Google

Michelle Pearson (Senior Mortgage Services Consultant at Allan and Harris) did an extraordinary job from start to finish. She was professional, knowledgeable, and truly dedicated to making everything work. Thanks to her hard work, our mortgage was accepted, and we are now homeowners. I am already recommending her to my friends as their mortgage advisor and would highly recommend her to anyone looking for a mortgage broker.

Maria · 10 February 2026

Agent replied · 17 April 2026

"Wow, we are thrilled to hear about your positive experience with Michelle! She truly goes above and beyond for our clients and we are so grateful for her hard work. Congratulations on becoming homeowners and thank you for recommending Michelle and our services to others! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Excellent experience as an overseas seller

The team were so helpful and proactive from the beginning of the sale process, Emily asked for a Teams chat very early on to get an idea of what I was after, as I live in Australia so was unable to meet in person. She provided very sound guidance on the marketing approach and gave me confidence that she and the team would work hard to get the best price possible for me. Communication was excellent throughout the whole sale process - would highly recommend.

Sarah · 14 October 2025

Agent replied · 22 October 2025

Hi Sarah, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Emily and our team. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa

5/5

Trustpilot

Positive experience.

I have had experience of putting my house on the market with Andrew’s in Cheltenham, to viewing other properties with them. From valuation, to booking in viewings and providing feedback following I found all the team friendly, responsive and helpful. Furthermore when viewing other properties my experience was the same and I was given time to look around and ask questions with informed responses. I would recommend Andrew’s to those buying or selling their property.

Catherine · 9 February 2024

Agent replied · 25 October 2024

Hi Catherine, what a brilliant review. Fantastic to see that you had dealings with us across both aspects of your move, viewing properties alongside have a valuation with us too. Great to see your experience was such a good one! Thank you for sharing and thanks again for the recommendation!

5/5

Trustpilot

Friendly and Professional Service

I viewed a flat with Harpindar and Leila, who were both very friendly, polite and professional. They were welcoming, easy to speak to and provided all the important information about the property. Overall, a very positive viewing experience.

Marek · 8 September 2026

Agent replied · 22 September 2026

Hi Marek, thank you for your wonderful feedback! We're thrilled to hear that Harpindar and Leila made your viewing experience positive. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance, feel free to reach out. Best wishes , Lisa

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