Allen & Harris Oxford, Rose Hill reviews

★★★★★ 5/5

Trustpilot

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐ Excellent service from start to finish. The team were professional, friendly and responsive throughout the whole process. Communication was clear, and they kept me updated at every stage, which made everything much easier and less stressful. I really appreciated their helpful and straightforward approach. I would happily recommend them to anyone looking for a reliable and professional estate agent.

Ryan · 5 October 2026

★★★★★ 5/5

Google

Lucy and Stuart were really helpful and pro active , I had to organise my move while both my partner and I were out the UK for work so it was a logistical nightmare but they were very patient with my ever changing schedule.

Katharine · 10 February 2026

★★★★★ 5/5

Trustpilot

Ben was welcoming and friendly and gave…

Ben was welcoming and friendly and gave the tour of the place with a great energy. Great experience!

Shivangi · 19 August 2026

★★★★★ 5/5

Trustpilot

A happy customer

On my visit to the Downend office today, both staff who saw me were perfect when dealing with my query. Gurmit Kaur was very understanding when I later explained our family was going to deal with the rent increase ourselves.

Mr · 10 March 2026

★★★★★ 5/5

Trustpilot

Letting

Ella has been really helpful throughout the entire experience - great communication and helpful advice, regular updates and support.

Becca · 8 August 2026

★★★★★ 5/5

Trustpilot

“Monika”

My fridge freezer broke down while I was away on holiday. Once discovered, Monika organised for it to be replaced in a timely fashion. As always Monika was helpful and efficient. Thank you.

Michael · 29 April 2026

★★★★★ 5/5

Trustpilot

We had an excellent experience with our…

We had an excellent experience with our mortgage broker Simon Murray from start to finish. As first-time buyers, the whole process felt quite overwhelming at first, but he made everything so much easier to understand and guided us every step of the way. Simon worked incredibly hard to find us the cheapest mortgage deal available, taking the time to explain all our options clearly and making sure we were comfortable with every decision. What really stood out was how he went above and beyond, not only securing us a great mortgage but also helping us arrange a more affordable solicitor, which saved us even more money. Simon professionalism, knowledge, and dedication were outstanding throughout. He was always responsive, patient, and genuinely cared about getting us the best outcome. We couldn’t be happier with the service we received and would highly recommend him to anyone, especially first-time buyers looking for trustworthy and expert support.

ASIF · 24 April 2026

★★★★★ 5/5

Google

Kelly Doherty was brilliant! She pushed along my house purchase constantly. If it wasn’t for her I don’t know what I would have done! She was kind and patient every step of the way! Would highly recommend Kelly Doherty at Allen and Harris and all the girls in the office who were so lovely when I phoned.

Sharon · 8 September 2025

★★★★★ 5/5

Google

It was the best experience. Lucy was our advisor and helping me. She calmly listen and respond quickly. I can call and ask anything anytime about properties. Lucy is so nice and professional.

Uzma · 3 April 2026

★★★★★ 5/5

Google

Such helpful and brilliant team at Rose Hill. Thanks to Michelle who gives lots of helpful advice. Plus an additional thank you to Isabella for sending the most relevant properties which were in our price range. She really listens to what you’re looking for and sends such helpful and great listings with our little must haves included. Furthermore response times to emails are impeccable, not like previous estate agents we’ve had; which take 2/3 days to reply. Will be recommending both Isabella and Michelle to friends and colleagues!!!!

Alannah · 11 November 2024

★★★★★ 5/5

Trustpilot

Friendly and supportive!

I had been messed around by a few agents in terms of them not sticking to agreed appointments, properties being in a much worse state than they appeared in photos online etc, so was not having the best experience with my property search. Ben Gordon-Smith however responded to my query the very same day, and offered to show me the property that same evening, as it was on his way home. I appreciated the flexibility and was really impressed with the property, so I made an offer that same night, and it was accepted the next day. Ben has been very helpful in terms of clearly outlining next steps, and when there were queries about my referencing, he provided sound advice to ensure any issues were rectified as soon as possible, and everything was sorted within 3 working days.Ben has kept me updated every step of the way, and answered any queries I may have. It has been an absolute blessing to have him as an agent during what has been quite a stressful experience for the most part, and I am now all ready to move end of this month! Thank you Ben! :-)

Si'von · 8 November 2024

★★★★★ 5/5

Google

I had the pleasure of working with both Michelle Pearson, my mortgage advisor,and Jack Holmes my sales advisor, during my recent property purchase. Michelle has gone above and beyond what I would have expected. I would recommend to absolutely anyone. Also Michelle was very supportive and promptly responded to all the queries and advised in the best manner. Would highly recommend Michelle if you are looking for a mortgage or a remortgage. Thank you, Michele and Jack, for taking the time to leave us your glowing 5* review. Thank you so much Allen and Harris’s team! Best wishes Edlira and Edvin

Edvin · 7 November 2024

★★★★★ 5/5

Trustpilot

Thank you James Connor…Wallington branch

James came round to the property and advised me what I could get for my house, from the first meeting I felt confident that he would help me sell my house. James kept me updated on each step of the process and took 8 weeks from offer to completion. He chased up the solicitors to ensure the sale went smoothly, James is very professional and friendly, with great customer service would highly recommend James to help sell your house. Thank you James.

Miss · 5 November 2024

★★★★★ 5/5

Google

I had the pleasure of working with both Michelle Pearson, my mortgage advisor, and Kelly Doherty, my sales advisor, during my recent property purchase. From the start, Kelly went above and beyond in showing me the property and guiding me through the entire process. Her warmth, professionalism, and attention to detail made me feel confident in my choice and comfortable every step of the way. Kelly was always available to answer my questions and ensured I had everything I needed to make informed decisions. Alongside Kelly, Michelle provided exceptional support as my mortgage advisor. Her expertise and dedication were evident in the time she spent understanding my financial needs and finding the best mortgage options tailored to my situation. Michelle’s patience and clear explanations transformed what could have been a complex process into a smooth and stress-free experience. Together, Kelly and Michelle made a fantastic team, providing a seamless, supportive, and enjoyable experience from start to finish. Thanks to them, I have now got the keys of my new house. I highly recommend both Kelly and Michelle to anyone looking to purchase a property with genuine, knowledgeable professionals by their side!

Zeshan · 2 November 2024

★★★★★ 5/5

Google

Stuart Stedman was absolutely brilliant -- we're relocating to Oxford from outside the UK and we were searching for a suitable apartment with an efficient and fast letting process. Stuart provided exemplary customer service -- he was highly responsive both via email and phone and he was very patient with our many questions and concerns. He was extremely helpful all throughout and very attentive to all our needs. This included remote viewing, guidance on how the referencing process could work for us and other arrangements arising from our relocation. We highly recommended Stuart for your next letting!

Alona · 2 November 2024

★★★★★ 5/5

Trustpilot

Sarah Robinson has been outstanding and…

Sarah Robinson has been outstanding and professional whilst I have been dealing with Andrew’s. She responds immediately and understands the needs of both the tenant and landlord. She is an asset to the company.

Joe · 16 March 2026

★★★★★ 5/5

Trustpilot

Rebekah was warm and friendly

Rebekah was warm and friendly. Very professional and courteous. Incredibly well presented and great fun. A credit to her profession. Although her sense of direction on roundabouts is questionable. 🤣🤣🤣 She's lovely.

Andy · 18 March 2026

★★★★★ 5/5

Trustpilot

We had a fantastic experience with this…

We had a fantastic experience with this agency. The team were extremely warm‑hearted, attentive and thorough throughout our search. They helped us find a suitable property very quickly, and provided great support with all the unfamiliar paperwork. Anisa, Jenna and Sammi are very friendly and professional, we would highly recommend them.

Yi · 9 October 2026

★★★★★ 5/5

Google

I had an amazing experience with Allen & Harris, this was massively due to the help of Lucy. She made the experience as stress-free as it could be and was extremely helpful when I was struggling to understand the process. She was friendly and easy to contact, always with quick responses to any issues that needed to be solved on my end. The information she provided was always accurate and she really went the extra mile to help push the referring process through in a tight deadline, which was greatly appreciated. I would really recommend Allen & Harris to anyone looking to rent in Oxford.

Seren · 17 March 2026

★★★★★ 5/5

Trustpilot

Positive feedback about Shannon at Downend branch

It has been a pleasure renting a property with Andrew.Shannon at the Downend branch has been amazing and has communicated with us quickly with all the information throughout the process, answering any queries we had.We are greatly looking forward to renting with Andrew for the foreseeable future.Shannon is exactly how I imagine an estate agent should be. She's excellent at communicating and very proactive in chasing people and getting issues resolved.Shannon was able to understand our needs and fulfil our expectations.She fought the price on our behalf and was always eager to answer our questions in short timing, always with a smile in her face and a very good attitude.I would like to strongly recommend to approach Shannon who is working in Andrew estate agent at Downend branch to all my friends for Lettings.

Shainy · 4 September 2024

★★★★★ 5/5

Trustpilot

Faultless service that went the extra mile

Jasmine and Hayley, and in fact everyone in the team in Gloucester and Stroud made it so easy for me to let my house. In fact, I first thought I wanted to sell, but when I changed my mind I wasn't made to feel as if I was being difficult. They were all so supportive and helpful. I am very happy to have put my much loved house in their hands. Thank you all!

Cindy · 30 November 2024

★★★★★ 5/5

Trustpilot

Excellent service from Shamiya!

My viewing was memorable, largely due to the friendly, enthusiastic and knowledgeable young lady, Shamiya who showed me around. Shamiya happily listened to my moans about how difficult and stressful it has been trying to find a new home, she seemed genuinely caring & empathetic around my current circumstances and seemed really quite happy that I appeared pleased the home seemed really suitable for myself and my son. I feel Shamiya has been an excellent representative for the company, showing her passion and genuine caring nature toward me as a client.I think this young lady will serve this company well and I wish her much luck for her future career...Please give her a pay rise! We need more young people with this positive and enthusiastic attitude in this world. Thank you Shamiya.

Samantha · 27 August 2024

★★★★★ 5/5

Trustpilot

Had a wonder Experiencing while doing…

Had a wonder Experiencing while doing the viewing. Speaking Daryn was wonderful explaining every detail of the property and helped me alot making my decision

Yash · 24 April 2026

★★★★★ 5/5

Trustpilot

Zubear was a very reliable throughout…

Zubear was a very reliable throughout the whole experience. All calls and emails replied to promptly. Zubear and Duane were great support. Would strongly recommend with their level of support.

P · 10 March 2026