Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe overall experience was amazing
The overall experience was amazing. I was helped by Harpindar Kour who did an excellent Job explaining complex terms for me and was kind and patient. She communicated very well and was very responsive to my emails.
Hazel · 11 September 2026
Agent replied · 22 September 2026
Dear Hazel,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar Kour. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotLorna Piggott⭐️⭐️⭐️⭐️⭐️
Lorna Piggott is an exceptional letting agent who goes above and beyond at every stage of the process. From the very first viewing, she made everything feel easy, professional, and stress-free. She was brilliant at explaining everything clearly, making you feel confident and well-informed every step of the way. Lorna’s friendly, approachable nature made it clear that she genuinely cares about getting the best outcome for her clients.
Emma · 15 January 2026
Agent replied · 22 January 2026
Dear Emma,
Thank you for your wonderful review of Lorna. We're thrilled to hear about your positive experience and appreciate your kind words. Lorna's dedication and professionalism truly shine, and your feedback means a lot to us. We look forward to serving you again in the future!
Best regards,
Andrews Head Office
★★★★★ 5/5
GoogleLucy Jenkins (rose hill branch) was great from beginning to end. She was very polite and professional. She was also very understanding to our needs and preferences when arranging viewings to the property that we was living in. She was prompt with her responses via phone and email and has a very kind and caring nature towards others. It was a pleasure meeting Lucy and having her as first point of call throughout the leaving home process. Thank you so much Lucy, keep smashing it ☺️
Sian · 24 September 2025
Agent replied · 8 October 2025
Thank you for taking the time to leave this amazing review, Lucy! We are so happy to hear that you had such a positive experience with us and that Lucy was able to assist you every step of the way. We appreciate your kind words and will make sure to pass them along to Lucy. She is truly a gem and we are lucky to have her on our team. Best wishes, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotI have just moved into my new place and…
I have just moved into my new place and Daryn was very helpful from start to finish with the entire process. He’s very professional and kept me informed of everything!
Najwa · 10 October 2026
Agent replied · 13 October 2026
Dear Najwa Suhaimi,
Thank you for your wonderful review! We're thrilled to hear that Daryn provided excellent service during your move. Your feedback is greatly appreciated, and we're delighted to have been part of your new beginning.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotOur consultant Ella was fantastic
Our consultant Ella was fantastic! She was extremely helpful regarding finding a place to rent as well as supporting us with all of the forms and paperwork we needed to fill out!
Thank you so much Ella!
Izzy · 26 August 2026
Agent replied · 22 September 2026
Hi Izzy, thank you for your wonderful feedback! We're thrilled to hear that Ella provided such excellent support. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleMany thanks to Alannah, Kelly and James for all their help in our recent move. As someone who is not very up to date with technology Alannah was always very patient and friendly talking me through certain stages so that the move was smooth and effortless. Very grateful.
Margaret · 10 June 2026
Agent replied · 10 October 2026
Thank you for your wonderful 5* review! We're thrilled to hear that our team provided excellent service during your move. Making the process smooth and effortless is our top priority. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
TrustpilotProfessional & Helpful
Ben was helpful, professional and yet friendly showing a property and answering questions. Very easy to deal with and a great property at a good price. Easy to understand process and excellent communication.
G · 18 September 2026
Agent replied · 22 September 2026
Thank you for your kind words and feedback. We're thrilled to hear that Ben provided you with a positive experience. Your satisfaction is our priority, and we appreciate your support. We look forward to assisting you again in the future.
Best regards,
Andrews Head Office
★★★★★ 5/5
GoogleHighly recommend Team Allen and Harris for their excellent customer service. From the initial viewing to signing the tenancy agreement, everything was smooth and transparent. It is rare to find a letting agency that truly cares about its tenants."
Nikita · 10 August 2026
Agent replied · 10 October 2026
"Thank you for your excellent 5* review! We are dedicated to providing exceptional customer service and ensuring a seamless experience for our tenants. It means a lot to us that you have had such a positive experience with Team Allen and Harris. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMany thanks to Lucy and Stuart for helping me find my new home. They were so patient and kind, answering every question I had about the property and the rental process. I was amazed at how quickly everything moved, from viewing to signed contracts in just one week! Thank you both for making a normally stressful process so easy and efficient.
Jennie · 10 February 2026
Agent replied · 10 October 2026
Thank you for your kind words! We are delighted to hear that Lucy and Stuart provided you with a smooth and efficient rental experience. Our team strives to make the process as stress-free as possible. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotCan’t thank Jenna and Sammi enough!
I can’t thank Jenna and Sammi enough for all their help throughout the whole process. They were both professional, supportive, and always happy to answer any questions I had along the way. They made everything so much less stressful and kept me updated every step of the journey.
Kaitlyn · 22 May 2026
Agent replied · 23 May 2026
Dear Kaitlyn,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Jenna and Sammi. Your recommendation means a lot to us, and we're glad they made the process stress-free for you. We appreciate your support!
Best regards,
Andrews Head Office
★★★★★ 5/5
GoogleI bought my first home from A&H a few years ago and had no concerns coming back when it came time for remortgaging. Michelle has been helpful and communicative throughout and helped me navigate a difficult time for mortgages with foresight and intelligence. No complaints!
BJS · 10 June 2026
Agent replied · 10 October 2026
Thank you for your wonderful 5* review! We are so grateful to have you as a repeat customer and are thrilled that Michelle provided you with excellent service throughout the remortgaging process. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotI’ve been consistently satisfied with…
I’ve been consistently satisfied with the service I’ve received over the years by the Clifton and Southville offices. My current Property Manager Jennifer Jones is always very professional, efficient and friendly. Highly recommended.
John · 28 August 2026
Agent replied · 22 September 2026
Dear John ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experiences with our Clifton and Southville offices. Jennifer Jones will be delighted to know her efforts are appreciated. Your recommendation means a lot to us. Bes wishes , Lisa
★★★★★ 5/5
TrustpilotI am happy to express my feelings
I am happy to express my feelings. Iam really thankfull to Andrew property. Especially Sarah Robinson. Whenever I ask her for sorting out problems in my property.she is so helpfull.and also she will give replay as soon as I sent message. Good service from Andrew Property.
Honeymol · 6 May 2026
Agent replied · 23 May 2026
Dear Honeymol , thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Sarah Robinson and our services. Your satisfaction is our priority, and we look forward to continuing to serve you. Best wishes , Lisa
★★★★★ 5/5
TrustpilotSarah was most helpful in serving the…
Sarah was most helpful in serving the Section 6a notice to the tenants it was not straight forward as there were a few complications which Sarah managed to resolve but it did go right to the wire on the 30th. Well done Sarah
Andrew · 11 May 2026
Agent replied · 23 May 2026
Thank you, Andrew, for your feedback. We're thrilled to hear that Sarah was able to assist you effectively with the Section 6a notice. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotDonna was extremely professional
Donna was extremely professional, friendly, and helpful throughout the entire process. She took the time to show me the property twice, answered all my questions clearly, and was always patient and approachable. I really appreciated her honesty and support, and I wouldn’t hesitate to recommend her to anyone looking for a reliable and attentive property agent.
Happy · 15 January 2026
Agent replied · 22 January 2026
Dear Happy,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Donna. Your recommendation means a lot to us, and we're glad she could assist you so effectively. We look forward to serving you again in the future.
Best regards,
Andrews Head Office
★★★★★ 5/5
GoogleWe were recommended Allen and Harris and specifically Michelle Pearson as a Mortgage Broker. This was the best recommendation as Michelle was on it from the get go! She made the whole process seamless and explained absolutely everything to us. As first time buyers, it’s really nerve wracking to look into mortgages but Michelle made it actually enjoyable! Would 100% recommend to anyone!
Ellis · 5 November 2025
Agent replied · 10 November 2025
Thank you for choosing Allen and Harris, we're thrilled to hear about your positive experience with Michelle as your Mortgage Broker! Our team is dedicated to making the home buying process enjoyable and stress-free for all of our clients. Congratulations on becoming homeowners! #happyhomebuyers Kind regards, Maggie, Customer Relations.
★★★★★ 5/5
TrustpilotBrilliant!
The team at the Wallington Branch were brilliant - communication was always excellent, and the team, particularly James, were so helpful.
Joseph · 22 September 2026
Agent replied · 10 October 2026
Dear Joseph ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our Wallington Branch team, especially James. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotHelpfull Staff
As a tenant the property management experience has been good. In particular Elizabeth has been very responsive and helpful.
Arend · 3 October 2026
Agent replied · 10 October 2026
Dear Arend,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with our property management, especially with Elizabeth. Your feedback is greatly appreciated and motivates us to continue providing excellent service.
Best regards,
Andrews Head Office
★★★★★ 5/5
GoogleIt was amazing experience with Allen and Harris especially Lucy.Help us alot throughout all the process.You guys are very kind and helpful the whole process was very smooth.Thank you so much you are doing incredible job.
SIMRANJIT · 10 June 2026
Agent replied · 10 October 2026
Thank you for your excellent 5* review! We are thrilled to hear about your amazing experience with us, specifically with Lucy. Our team at Allen and Harris strives to provide exceptional service and we're glad to hear it was smooth for you.
★★★★★ 5/5
TrustpilotSuch a lovely team
Such a lovely team! Molly, Isabelle and Rebekah were all so helpful during my property search and viewing. Communication was good all around
Wardat · 17 August 2026
Agent replied · 22 September 2026
Dear Wardat ,
Thank you for your wonderful review! We're thrilled to hear that Molly, Isabelle, and Rebekah made your property search a positive experience. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best wishes , Lisa
★★★★★ 5/5
TrustpilotGreat experience viewing a property today.
Great experience viewing a property today. Amanda and Ben were friendly, professional, and very helpful. Highly recommended!
Narren · 23 September 2026
Agent replied · 10 October 2026
Hi Narren, thank you for your wonderful review! We're thrilled to hear that Amanda and Ben made your property viewing a great experience. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
TrustpilotExcellent service throughout our difficult exchange
We had real trouble getting our exchange over the line. The staff at Andrew’s Downend were communicative and proactive throughout the whole process ensuring that we were well informed of any updates and ultimately helped us get to the point of exchange.
A · 18 March 2026
Agent replied · 20 March 2026
Thank you for your kind words and 5-star rating! We're thrilled to hear that our Downend team was communicative and proactive in assisting you. Your feedback is greatly appreciated, and we're glad we could help make your exchange process smoother. Best wishes, Lisa
★★★★★ 5/5
TrustpilotThanks Greg Lines and team for all you…
Thanks Greg Lines and team for all you do at Gloucester branch!
Consumer · 10 October 2026
Agent replied · 13 October 2026
Thank you, for your wonderful feedback! We're thrilled to hear about your positive experience with Greg Lines and the team at our Gloucester branch. Your satisfaction is our priority, and we appreciate your support!
★★★★★ 5/5
TrustpilotMonika is great help and pleasure to…
Monika is great help and pleasure to work with. Highly recommend.
Charlie · 12 October 2026
Agent replied · 13 October 2026
Thank you, Charlie, for your wonderful feedback! We're thrilled to hear that Monika provided excellent service. Your recommendation means a lot to us . If you need any further assistance, feel free to reach out. Best wishes , Lisa
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
