Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a fantastic experience working with Lucy throughout the process of renting our apartment. She was incredibly professional, helpful, responsive, and friendly from start to finish. Lucy made the entire process straightforward and stress-free, always keeping me informed and promptly answering any questions I had.
Her attention to detail, excellent communication, and genuine willingness to help really stood out. It was a pleasure dealing with her, and I felt supported throughout the whole process.
I would highly recommend Lucy to anyone looking for a reliable, professional, and approachable property agent.
Thank you, Lucy, for making the experience such a positive one.
Jacinta · 10 September 2026
Agent replied · 10 October 2026
Thank you for your kind words, we are thrilled to hear that you had a fantastic experience working with Lucy. She truly embodies the professionalism, helpfulness, and friendliness that our business strives for. We are happy to have made your renting process stress-free and we appreciate your recommendation. Thank you for choosing us and we look forward to working with you again in the future.Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotOutstanding service from James Conner, Wallington Branch
James Conner from the Wallington Branch was a real pleasure to deal with , I couldn’t have asked for a more professional and common sense approach to selling my House. James had excellent knowledge of the local area which was a real benefit for prospective buyers. James adopted a proactive approach during the end to end process keeping me informed at every stage. Outstanding service all round From Andrew’s and James Conner who is a great asset to the firm.
Mr · 26 August 2026
Agent replied · 22 September 2026
Dear Mr. Atkins,
Thank you for your wonderful feedback about James Conner and our Wallington Branch. We are thrilled to hear about your positive experience and appreciate your kind words. Your satisfaction is our priority, and we’re delighted to have provided outstanding service. Best wishes , Lisa
★★★★★ 5/5
GoogleWe had a great experience working with Lucy during our house search. Although she worked more closely with my husband throughout the process, I could clearly see how dedicated, professional, and supportive she was from start to finish. She was patient, responsive, and truly committed to helping us secure the right home for our family.
Finding a house can be stressful, but Lucy made the process much smoother with her excellent communication and attention to detail. We’re grateful for all her hard work and would highly recommend her to anyone.Thank you Lucy👍
Chioma · 10 June 2026
Agent replied · 10 October 2026
Thank you so much for your brilliant 5* review! We are thrilled to hear that Lucy provided exceptional service and helped you find the perfect home for your family. Our team truly values your recommendation. Kind regards, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotAmazing, smooth and quick!
We can not thank Rebekah and the team at the Downend Branch enough. We’ve been struggling to find a suitable property for my mobility needs and Rebekah has made the whole process incredibly smooth and quick (it’s not even been a week since we viewed the property to all signed, sorted and moving in next week!). We are very excited to start our next chapter in our new home 🙂 thank you!
Georgina · 21 May 2026
Agent replied · 23 May 2026
Dear Georgina,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Rebekah and the Downend Branch team. It's fantastic that we could assist you so efficiently. Wishing you all the best in your new home!
Best regards,
Andrews Head Office
★★★★★ 5/5
GoogleI had a fantastic experience with Allen and Harris, especially thanks to Lucy and Stuart. They were both incredibly helpful, professional, and supportive throughout the whole rental process. They made everything smooth and stress-free, kept me well informed, and were always quick to respond to any questions I had.
Thanks to their hard work, I was able to secure a great home, and I couldn’t be happier. I would highly recommend Allen and Harris team to anyone looking to rent in Oxford.
Fevin · 10 March 2026
Agent replied · 17 April 2026
Thank you for sharing your amazing experience with our team at Allen and Harris! We're delighted to hear that Lucy and Stuart provided you with excellent service during your rental process. Our team is dedicated to making our clients' experiences stress-free and finding them their dream home. Thank you for the recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had a fantastic experience with Allen & Harris Oxford, especially with Lucy Jenkins. Lucy was absolutely wonderful throughout the entire process: kind, friendly, professional, and incredibly communicative. She was always responsive, easy to get hold of, and happy to help with any questions I had.
Having arranged the tenancy while still living in Australia, being able to rely on someone so helpful and responsive from the other side of the world made a huge difference. Lucy made what could have been a stressful process feel smooth and straightforward, and I genuinely don’t think I would have secured my dream flat in Oxford without her help.
I’m incredibly grateful for all her support and would wholeheartedly recommend Lucy and Allen & Harris to anyone looking to rent in Oxford.
Thank you, Lucy, for making the whole experience such a positive one!
V · 14 October 2026
★★★★★ 5/5
GoogleMy partner and I recently began renting and used Allen and Harris. They have been amazing throughout considering it was our first rental together. Lucy in particular has been so helpful with answering our emails efficiently and proficiently, leaving us both very confident in our next steps and moving in. Couldn’t recommend more! Thank you Lucy.
Hannah · 10 August 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave such a glowing review, it truly means a lot to us at Allen and Harris. We are grateful to have been able to assist you with your rental process and are thrilled that Lucy provided such a helpful and efficient experience. We wish you all the best in your new home!
★★★★★ 5/5
GoogleWe were first time buyers and a friend referred us to Allen and Harris, pointing out the positive experience he had. I simply have no words to describe the team! They were all very welcoming, kind and flexible. Michelle was the person who helped us find our home and she was excellent! She adjusted to our needs and supported us all the way through to the end. I have nothing but positive experiences with this agency and they really made the difference! I definitely recommend them!
Elli · 10 February 2026
Agent replied · 17 April 2026
Thank you so much for your kind words! We strive to make every customer's experience a positive one, and we are thrilled that you had such a great experience with our team. We are so glad we could help you find your dream home and we look forward to continuing to support you in the future. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleStuart found us an excellent tenant on the first day of listing. He knows the market and presented every need. He understood what we wanted which wasn't to simply maximise rental income. We had other agents come round to offer their "unique" services but all we really needed was the personal service that Stuart and his team offer, at a very fair price.
He takes the complexity out of renting your home. A safe pair of hands and so simple to get on with. Thank you for looking out for us.
Chris · 10 February 2026
Agent replied · 17 April 2026
Thank you so much for your kind words! Our team strives to provide top-notch service and finding the perfect tenant for you was our top priority. We understand the importance of a personal touch and we're thrilled that we were able to take the stress out of renting your home. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleIts been an amazing house hunting experience with James Hill. He is the most patient gentleman that I have ever met. He anticipated what I needed, showed me options based on the specs outlined during our discussion with him and he went out of his way to ensure that I saw several properties within my price range to help me make an informed decision, THANK YOU!
Michelle Pearson is a life changing Mortgage Broker. Very cheerful, positive and very engaging. She gave some really good pointers and advice, gave me all the information that I needed and time to mull over the information, you are amazing Michelle! James and Michelle made the whole process looks so painless and seamless, BEST team to work with EVER! Thank you Team Allen and Harris Estate Agents Oxford Rose Hill, I really appreciate you all!
Editta · 10 February 2026
Agent replied · 10 October 2026
Thank you for your kind words, we are so happy to hear that you had an amazing experience with our team at Allen and Harris Estate Agents Oxford Rose Hill! James and Michelle are always dedicated to providing exceptional service and making the process as seamless as possible. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI cannot thank Lucy enough for her help, she was fantastic throughout the whole process of finding my new flat.
She was professional, supportive, and always quick to answer any questions I had. The whole process felt far less stressful than I expected. Her communication and genuine care really stood out throughout.
I would highly recommend Lucy to anyone looking for a new home.
Ifeanyi · 10 June 2026
Agent replied · 10 October 2026
Thank you for your brilliant 5* review, we are so happy to hear that Lucy provided excellent service and made your experience stress-free. Our team takes great pride in helping our clients find their dream home. We appreciate your recommendation. Kind regards, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat experience working with Allen & Harris for my recent house purchase. Michelle and Kelly were always proactive, polite, and quick to answer any questions I had. They made the sales process straightforward and stress-free from day one. I really appreciate their hard work and would definitely recommend their services!
Rush · 10 September 2026
Agent replied · 10 October 2026
"Thank you for the kind words! It was a pleasure helping you with your house purchase. Our team at Allen & Harris strives to make the process stress-free and we are thrilled that Michelle and Kelly were able to provide proactive and efficient service. We appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotI was looking for a place to rent with…
I was looking for a place to rent with my 2 boys and had a great experience finding, being shown around and organising everything with Lorna. She made the process easy from start to finish and has been helpful since then as well. Thank you Andrew’s Estate agents and Lorna for your help.
Cars · 10 August 2026
Agent replied · 22 September 2026
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Lorna. It's great to know she made the process easy for you and your boys. We appreciate your kind words and look forward to assisting you in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotMonika has has been helpful and polite…
Monika has has been helpful and polite to me ever since I made a complain regarding about the bathroom. She keeps on updating me, and above all Tom is very fantastic handyman. I wish you will send him over anytime I've issues in the property.
Robert · 22 September 2026
Agent replied · 10 October 2026
Hi Robert, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika and Tom. Your satisfaction is our priority, and we're always here to assist you. Best wishes , Lisa
★★★★★ 5/5
GoogleMichelle Pearson, the mortgage consultant, was absolutely amazing to deal with. Great advice and communication throughout the process. Even with my very tricky situation as a self employed she was able to find me a super favourable deal.
There was no question she would not answer and in timely fashion to boot.
Very highly recommended!
Fleksi · 10 July 2026
Agent replied · 10 October 2026
Thank you for your kind words, Michelle truly is an exceptional mortgage consultant! We're so happy to hear that she was able to provide you with great advice and communication, despite your tricky situation. Your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had a great experience with Allen and Harris, all thanks to Lucy and Stuart They were very helpful and sportive in the whole rental process. They made everything smooth and stress free and they were always quick to respond to any questions I had when i called them and gave qucik answer i m very happy to have new house thank you lucy and stuart
Sumera · 3 April 2026
Agent replied · 17 April 2026
Thank you for your review! We're so glad to hear that Lucy and Stuart provided a smooth and stress-free rental process. Our team is dedicated to providing exceptional service and we're thrilled to have helped you find your new home. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJames was recommended by a friend. We viewed a few properties, he was helpful but they weren't right. Then he suggested a house hadn't spotted. He showed me round and was very knowledgeable. He also knew the local area well. It was perfect for ne and I bought it. During the sales process he was helpful and hardworking, this included arranging a visit together with my builder. He's kind, friendly and professional.
T · 10 February 2026
Agent replied · 10 October 2026
Thank you so much for your kind words, we are thrilled that you found your dream home with our help. It was a pleasure working with you and we are grateful for the opportunity to assist you in finding the perfect property. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe are visiting fellows at Oxford University and were looking for a short-term home to rent (less than a year). Finding the right place proved to be quite challenging, until we met Stuart from Allen & Harris.
Stuart did an outstanding job, not only in finding us the perfect home but also in navigating the various bureaucratic hurdles along the way (especially since we are not British). Both Stuart and Lucy were exceptionally supportive and kind throughout the process, and we recommend them most highly.
Israel · 20 November 2025
Agent replied · 22 November 2025
Thank you so much for your kind words! We're honored to have helped make your short-term stay in Oxford a success. Our team is dedicated to providing excellent service to all our clients, no matter their nationality. We're so glad Stuart and Lucy were able to make your rental experience a smooth one. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotMonika - Exceptional Property Management
I cannot recommend Monika highly enough. She has been managing our house and has been absolutely brilliant at handling any issues that come up. She is always approachable, professional, and genuinely cares about getting things resolved quickly and efficiently.
Matthew · 26 September 2026
Agent replied · 10 October 2026
Dear Matthew Tabima - Cuervo,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika. Her dedication and professionalism are truly valued. We appreciate your recommendation and look forward to continuing to serve you.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotDaryn has been so helpful
Daryn has been so helpful, patient , calm and polite. Daryn has kept me fully up to date on how everything is going . I can’t have asked for more. Thank you. Very impressed . Great team!
Sarah · 1 October 2026
Agent replied · 25 October 2024
Hi Sarah, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Daryn. Our team strives to provide exceptional service, and your kind words mean a lot to us. We look forward to serving you again in the future!
★★★★★ 5/5
TrustpilotVery good customer service
Very good customer service! I was looking for my next rental property, and Daryn Mukoyi was super helpful. Booked me in for a viewing and was super quick at sorting out the paperwork for me. Thank you!
Georgia · 1 October 2026
Agent replied · 10 October 2026
Hi Georgia, thank you for your wonderful review! We're thrilled to hear about your positive experience with Daryn Mukoyi. Your satisfaction is our priority, and we look forward to assisting you again in the future. Best wishes from Andrews Head Office!
★★★★★ 5/5
GoogleAs a first-time buyer in the UK, I had very little knowledge about the mortgage process and felt overwhelmed at times. But I consider myself incredibly lucky to have met Michelle.
She was not only professional and knowledgeable but also extremely warm, patient and direct in her communication, which helped me understand everything clearly, step by step. What really stood out was her responsiveness: even outside of working hours, when I felt anxious or confused, she would reply quickly and reassure me, always making sure I felt supported.
Michelle also helped explain complex documents in a simple way, and even anticipated the questions I might get from the bank. Her attention to detail and understanding of my situation gave me so much confidence throughout the process.
Thanks to her help, my mortgage was approved much faster than I expected, and the whole journey felt a lot smoother than I imagined. I would wholeheartedly recommend her to anyone, especially international buyers who may feel nervous about navigating the UK system.
Thank you again, Michelle. You made a stressful process feel manageable, and even enjoyable at times!
Scarlett · 3 November 2025
Agent replied · 10 November 2025
Thank you for your kind words, we are thrilled to hear that you had a great experience working with Michelle! She truly goes above and beyond to make sure her clients feel supported and informed throughout the mortgage process. We greatly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotElla Didcott has been extremely helpful…
Ella Didcott has been extremely helpful in the process of supporting me and my friends get prepared and settled into the property. She is very lovely, patient and helpful, feel lucky to have been supported very well from her 😊
Grace · 27 August 2026
Agent replied · 22 September 2026
Dear Grace ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Ella. Your satisfaction is our priority, and we're glad Ella could assist you and your friends so well. We appreciate your kind words and look forward to serving you again. Best wishes , Lisa
★★★★★ 5/5
TrustpilotThe overall experience was amazing
The overall experience was amazing. I was helped by Harpindar Kour who did an excellent Job explaining complex terms for me and was kind and patient. She communicated very well and was very responsive to my emails.
Hazel · 11 September 2026
Agent replied · 22 September 2026
Dear Hazel,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar Kour. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future.
Best regards,
Andrews Head Office
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