Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHighly recommend Andrew’s
Highly recommend Andrew’s, cannot fault the team at the Southville branch, competent throughout whole process. Fast, reliable, competent and trustworthy. The whole team there are exceptional, a huge thanks to Lisa who made the whole process less stressful, I wouldn’t use any other agent moving forward.
Collette · 30 July 2024
Agent replied · 25 October 2024
Thank you, Collette! We're thrilled to hear about your positive experience with our Southville branch. Lisa and the team will be delighted to know they made your process smooth and stress-free. We look forward to assisting you again in the future!
★★★★★ 5/5
TrustpilotI was surprised when one of the agents…
I was surprised when one of the agents got back to me after I dropped a voice mail, honestly I wasn't that based on my previous experience with property agents. Shamiya was also pleasant, She took her time to give explanations about the property and answer question.
Ibukun · 12 July 2024
Agent replied · 25 October 2024
Hi Ibukun, fantastic to see that you got the level or service and support you needed when looking for your new home. Thanks, Rhys
★★★★★ 5/5
TrustpilotShannon in the Clifton branch has been…
Shannon in the Clifton branch has been great at handling all my questions and issues with regards to being a landlord so I can’t recommend them enough. Great service as always. Thanks for the help.
Adam · 11 May 2026
Agent replied · 23 May 2026
Hi Adam, thank you for your wonderful feedback! We're thrilled to hear Shannon provided excellent service. Your recommendation means a lot to us. If you need further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
TrustpilotAbsolutely amazing and very…
Absolutely amazing and very professional.I mainly dealt with Issac and Rana, although everyone in the office is very welcoming and chatty.Great customer service skills too.Updated constantly! It’s was such a smooth experience Thank you guys so much!
Debbie · 12 December 2024
Agent replied · 29 December 2024
Thank you, Debbie! We're thrilled to hear about your smooth experience with Issac, Rana, and our team. Your kind words mean a lot to us. We look forward to helping you again! Best wishes, Jake
★★★★★ 5/5
TrustpilotGreat first time buyers experience with Kalie Vallis
Our estate agent Kalie Vallis at the Keynsham branch has been amazing. As first time buyers my partner and I were completely new to the buying process but Kalie has been so helpful every step of the way, promptly replying to emails and always being available for a phone call. Thank you Kalie!
Luke · 4 March 2024
Agent replied · 25 October 2024
Hi Luke, thank you for taking the time to write a five star review. Fantastic to hear Kalie has been amazing and helped you every step of the way during your property hunt as first time buyers, I am so happy she could help. Thanks again and all the best, Laura.
★★★★★ 5/5
TrustpilotHands on style
Tanya was very straightforward to deal with. She was a lot more hands on than most estate agents we have dealt with. She worked hard to keep things on track, keeping in regular contact with us and the two firms of solicitors. We are grateful to her for all her hard work.
Martin · 13 March 2024
Agent replied · 25 October 2024
Hi Martin, thank you for the five star review. We know Tanya will really appreciate seeing your feedback and we are so pleased her hard work to push everything along has been recognised. Thanks again, Rhys
★★★★★ 5/5
TrustpilotMany Thanks to Jennifer on the Lettings…
Many Thanks to Jennifer on the Lettings Management at the Headington Branch, I required a particular replacement fridge and although manufacturers are now discontinuing this product, thanks to her experience and ability to speak with Contractors one has been sourced and avoids alterations etc at the property.Well Done.
Alan · 28 May 2024
Agent replied · 25 October 2024
Hi Alan, thank you for the five star review. Great to see that the team in Headington have been so helpful to you and were able to use their experience in order to resolve your issue. Thanks again, Rhys
★★★★★ 5/5
TrustpilotA 10 star recommendation for Liz who I…
A 10 star recommendation for Liz who I deal with looking after my property in Oxford. She is consistently proactive, always helpful and attentive to everything that needs doing. Employee of the Year! Every year.
Mr · 2 May 2026
Agent replied · 23 May 2026
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Liz. Your kind words and high recommendation mean a lot to us. We'll be sure to share your appreciation with her. Best wishes , Lisa
★★★★★ 5/5
TrustpilotStephen is always informative
Stephen is always informative, helpful and cordial in the two property views I've conducted with him. As a local he has in depth knowledge of the area which is invaluable. It's a pleasure to be greeted by him and shown around the property.
Emily · 22 August 2024
Agent replied · 25 October 2024
Thank you, Emily. Your feedback about your property viewing experience with Stephen is really appreciated.
★★★★★ 5/5
TrustpilotI was shown a property to rent
I was shown a property to rent, by Nancy Henley on Saturday. From your Horley offices. Nancy was friendly, helpful and above all professional. I have dealt with plenty of estate agents over the years. This includes my house sell, back in April 2018. Nancy was a pure delight, by far the best estate agent I’ve met. thank you
Hannah · 18 September 2023
Agent replied · 25 October 2024
Hi Hannah, really pleased to see you had a fantastic experience with Nancy and the team in Horley. The best agent you've ever met is certainly high praise indeed and we know Nancy will be so pleased seeing this review.Great to see that Nancy was everything you'd want in an agent, good luck with your search and move, thanks Rhys.
★★★★★ 5/5
TrustpilotNew landlord
Harpinder, Issy and Victoria have all been very helpful and supportive with my first experience of being a landlord. They have been on hand to answer any questions and found my first tenants very quickly
Helen · 27 April 2026
Agent replied · 23 May 2026
Thank you, Helen, for your wonderful feedback! We're thrilled to hear that Harpinder, Issy, and Victoria made your first landlord experience smooth and successful. We look forward to continuing to support you in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotVery satisfied!
This Estate Agent proposed the highest market value out of three competing agents, pleased to say I got what I wanted for it. They were quick to find an interested buyer and very good at protecting me from the buyer’s requests.
Teresa · 10 March 2026
Agent replied · 20 March 2026
Dear Teresa , thank you for your wonderful review! We're thrilled to hear that you were satisfied with our service and achieved your desired outcome. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service. Best wishes, Lisa
★★★★★ 5/5
TrustpilotTanya was brilliant
Tanya was brilliant! Getting 9 viewings in just 3 week and a sale in under a month!Even when we had to pull out of the house we were buying she was still supporting and kept the whole chain on board. Highly recommended
John · 24 August 2024
Agent replied · 25 October 2024
Thank you, John! We're thrilled to hear about your positive experience with Tanya. Your recommendation means a lot to us.
★★★★★ 5/5
TrustpilotBrian Barnsby was brilliant with…
Brian Barnsby was brilliant with guidance of the sale of my property. He check in with me step by step to see how things were going I would recommend Brian anytime thanks a million Brian you deserve more than 5 stars
Kimie · 9 September 2024
Agent replied · 25 October 2024
Thank you, Kimie! We're thrilled to hear about your positive experience with Brian. Your recommendation means a lot to us.
★★★★★ 5/5
TrustpilotI spoke with Molly and I was given…
I spoke with Molly and I was given extremely helpful and practical information. I was told I would be kept aware of anything in future that could be done to help as well.
Matthew · 9 May 2026
Agent replied · 23 May 2026
Thank you for your wonderful feedback! We're thrilled to hear that Molly provided you with helpful information. We look forward to assisting you in the future.
★★★★★ 5/5
GoogleI chose Allen and Harris at Rose Hill to sell my house in Oxford and I’ve been very happy with the level of service. James, Isabelle and Kelly have been helpful, friendly and proactive and I would recommend them for selling your home.
Scott · 17 February 2026
Agent replied · 17 April 2026
Thank you for trusting Allen and Harris at Rose Hill to sell your house in Oxford. Our dedicated team including James, Isabelle, and Kelly are committed to providing exceptional service with a friendly and proactive approach. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotFriendly and Bubbly Staff
Issy was extremely friendly and very helpful. Really made the whole viewing experience feel so easy and less of an interrogation. Both Issy and Molly have been great with their communication during the process.Many thanks Dale and Thea
Dmonic · 17 October 2024
Agent replied · 25 October 2024
Thank you, Dale and Thea. It's great to hear that you found Issy and Molly really friendly and helpful.
★★★★★ 5/5
TrustpilotHelpful staff and quick to respond
Shamiya was lovely, very friendly and helpful and very quick to respond to any emails or phone calls when I needed her. She helped me secure a rental within a couple of days after months of searching and disappointment.
Jake · 26 September 2024
Agent replied · 25 October 2024
Thank you, Jake. It's great to hear Shamiya provided such excellent service and helped you secure a rental quickly. We hope you enjoy your new home.
★★★★★ 5/5
TrustpilotExcellent valuation advice
We recently had a valuation visit from Catherine Turner of the Bear Flat office. Catherine was extremely knowledgeable and personable and gave us excellent advice. This has given us just the information we need at this stage of our potential sale.
Stephen · 21 August 2024
Agent replied · 25 October 2024
Thank you, Stephen. We're very happy to hear that Catherine provided you with valuable advice and a positive experience. Please get in touch again when you decide to sell.
★★★★★ 5/5
TrustpilotEdd in the Reigate branch has been…
Edd in the Reigate branch has been helpful with my renting search, he is a good man, i recommend him.
M · 31 July 2026
Agent replied · 22 September 2026
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Edd at our Reigate branch. Your recommendation means a lot to us. We look forward to assisting you again in the future.
Best regards,
Andrews Head Office
★★★★★ 5/5
GoogleStuart and Lucy made our move so easy. They were very helpful throughout the process. Definitely recommended for people who need a house to rent.
Frederico · 3 April 2025
Agent replied · 8 May 2025
Hello Frederico,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Stuart and Lucy made your move easy and were helpful throughout the process. Your recommendation means a lot to us.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleRrcently had the best experience with allen n harris staff they so well mannered nd skilled. They know how to provide you comfort able and smooth process. No hurry no worry. 5 stars because of Lucy
Muzamil · 3 April 2026
Agent replied · 17 April 2026
Thank you for the kind words, we are thrilled to hear that you had a great experience with our staff! Lucy is a valuable member of our team, and we strive to provide a comfortable and smooth process for all of our customers.
★★★★★ 5/5
TrustpilotMonika was absolutely transparent…
Monika was absolutely transparent helpful and followed up with all information in detail!thanks
Kay · 22 May 2026
★★★★★ 5/5
TrustpilotOutstanding customer experience and delivery
Had the pleasure of dealing with Ben at the Wallington branch recently. A true professional, who places great value in the customer journey. Delivered everything in a timely manner, and kept us fully updated throughout the process. Exceptional service all round from Ben and the team.
Leon · 27 April 2024
Agent replied · 25 October 2024
Hi Leon, what a fantastic review. Thank you for taking the time to share your experience, we know that Ben and the team will really appreciate reading your feedback. Exceptional service is always the aim, glad to see it was delivered! Thanks again, Rhys
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