Trusted Agent profile Β· Otley

Hardisty & Co Otley reviews

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

299 reviews across 2 platforms

24 Market Place, Otley, LS21 3AQ

Hardisty & Co's office in Otley, at 24 Market Place, is rated 4.9 out of 5 across 299 reviews on two platforms.

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5.0 / 5

3

Reviews on Facebook

Business-wide

Trustpilot logo

296

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Otley office, from every platform, shown as written. First names only.

5/5

Trustpilot

Highly Recommend

I have dealt with Kat Chvapil and Mollie. They have both been really professional and very helpful throughout the process so far. I look forward to working with them whilst selling my property and would highly recommend Hardisty.

Ms Β· 13 February 2024

Agent replied Β· 30 March 2024

Thank you very much for the lovely review Andrea! It has been a pleasure getting the property market ready and we look forward to getting it sold for you. Kind Regards Mollie & Kat

5/5

Trustpilot

Jack was brilliant

Jack was brilliant. He helped me secure a property after 4 months of trying and losing out in best and finals. I found Jack to be very friendly, helpful and committed.

Sophie Β· 25 June 2024

Agent replied Β· 24 August 2024

Thank you for taking the time to write this review Sophie. I’m glad we could finally secure you a property in your dream location, after months of looking.

5/5

Trustpilot

Thank you Jack!

Thank you Jack!! Considering you had 4 family members involved in this sale, to keep us all informed was a challenge in itself, but you pulled it off brilliantly! Really appreciate your services

D Β· 10 May 2024

Agent replied Β· 24 August 2024

It was a pleasure to sell Mrs Walkers property and achieving an above asking sale price. All the best, Jack

5/5

Trustpilot

First time using Hardisty with a house…

First time using Hardisty with a house purchase, Buzz Parker was very efficient and responsive with the securing our house purchase all within two days! Hope this continues through to the completion date 😊

Becky Β· 27 March 2024

Agent replied Β· 24 August 2024

Thanks for your lovely review Becky, Buz will love your kind words!

5/5

Trustpilot

Ben Crowther, incredible service

We recently had a very smooth, and professional journey of sale with Ben Crowther

Melanie Β· 28 May 2026

Agent replied Β· 10 June 2026

We are so pleased to hear about your smooth and professional journey with us. It's wonderful to know our communication and advice made you feel confident and comfortable throughout the process. Thank you for your kind words.

5/5

Trustpilot

Happy Home Owners

Lehila Owens who we were in contact with from the beginning was so helpful and communicated very effectively by keeping us updated through the entire process. We are so very grateful to Harsdity in helping us find our dream home for our little family

Alice Β· 11 September 2025

Agent replied Β· 26 September 2025

Thank you for such a kind review Alice. Thank you for being so patient, I hope you and your little family continue to love the house! - Lehila

5/5

Trustpilot

Amazing professionalism!

Our main dealings were with Buzz and Mollie and both were extremely professional and kept us informed of progress at all times. Mollie did an amazing job at organising photographs, preparing the sales particulars and going live within 24 hours! Buzz then led on the sale side and managed to arrange 22 viewings and several offers and agreed sale within 2weeks! His guidance and advice was always balanced and informative with careful consideration for both buyer and seller which should ensure a happy and smooth transaction.It was delightful to working with such professionals. Thank you, Hardisty Team!

Kevin Β· 2 May 2024

Agent replied Β· 24 August 2024

Thank you for your kind words Kevin, Glad our teamwork resulted in a speedy sale and met your expectations! Hopefully the legal process runs just as quick so we can get you completed in no time! Many thanks, Buzz and Mollie

3/5

Trustpilot

The team

The team, including Buzz Parker and Andy Hardisty were very responsive when I initially approach them regarding a sale. I was informed regularly by text regarding any viewings. Unfortunately, nobody voluntarily offered any feedback on any viewings without being chased which I found incredibly frustrating. It is useful to know whether people have responded with feedback or not as there may be things you could possibly do to improve the chance of a sale.

BA Β· 1 August 2024

Agent replied Β· 25 October 2024

Thank you for your feedback. We’re glad to hear that Buzz Parker and Andy Hardisty were responsive and kept you updated about viewings. However, we apologize for the frustration caused by the lack of unsolicited feedback. We understand how important this information can be for improving the chances of a sale. Your feedback is valuable, and we’ll use it to improve our communication and service. If you have any further concerns or need additional assistance, please let us know.

5/5

Trustpilot

I had a fantastic experience working…

I had a fantastic experience working with Jack and Lehila, we couldn’t recommend them highly enough.

Matt Β· 5 May 2026

Agent replied Β· 10 June 2026

Thank you for the lovely review Matt, that really means a lot to us. It was a pleasure working with you, and I’m so glad we achieved such a great result so quickly. Jack and I really appreciate your trust in us. Here if you need anything in future!, Lehila and Jack

5/5

Trustpilot

Great experience

Buzz was great in the sale negotiations on my property, kept me up to date and upheld his promises. From initially enquiring to selling STC, it's only been 4 weeks.

Miss Β· 21 May 2024

Agent replied Β· 24 August 2024

Thank you Kirsty! It has been a pleasure, glad we could get you sold so quickly and also help you secure your future home! Wishing you the best of luck with the progression. Many thanks- Buzz

5/5

Trustpilot

Thanks To Roxy and Dan for a fantastic…

Thanks To Roxy and Dan for a fantastic job selling a house for me. From start to finish, they were extremely professional, kept me updated and made the complete experience easy and on time.

Mark Β· 4 March 2024

Agent replied Β· 30 March 2024

Thank you so much for the review Mark, we’re glad you had a good experience with us and wish you all the best for the future!

5/5

Trustpilot

Great service

Joe Langley has been a breath of fresh air since I'vehad the pleasure of doing business with him. Very professional, polite and friendly and most importantly, keeps in touch with you regarding any progress to date.

Mr Β· 18 January 2024

Agent replied Β· 30 March 2024

Thank you very much for the review Danny, I look forwards to getting you moved! - Joe

5/5

Trustpilot

Exceptional service from Joe

Joe Langley has been an exceptional help with both our sale and purchase. We’ve really felt like we’ve had a house expert on our side throughout the whole process. Thank you

James Β· 25 April 2024

Agent replied Β· 24 August 2024

Thanks for the review James. It’s been my pleasure to deal with the move for you! Feel free to message or call me if I can do anything further. Joe

5/5

Trustpilot

Roxy Rocks

After problems with our previous estate agent and with marketing and selling a property in probate belonging to my Mother in law. Hardisty and Co pulled out all the stops to help market and sell the bungalow. Roxy our contact looked after us during the whole process from beginning to end going beyond the call of duty to keep us informed of what was happening also helping get a plumber in for us to enable a check on the boiler and gas fire.

Peter Β· 3 April 2024

Agent replied Β· 24 August 2024

I’m so glad you had a good experience with us! Thank you so much for your kind words, it’s much appreciated! I’m glad we got everything sorted in the end. I wish you all the best- Roxy

5/5

Trustpilot

Jack was really efficient in the early…

Jack was really efficient in the early stages of buying our house and made communication easy and prompt. We are so grateful to him and all at Hardisty! Max and Solomon

Max Β· 17 April 2024

Agent replied Β· 24 August 2024

Thank you for the kind words. I’m glad we secured the property for you and wish you the best in your future there.

5/5

Trustpilot

Buzz Parker

Buzz was a great sales negotiator and supported us through securing a best and final offer on a property and communicated with us well throughout this

Helen Β· 17 July 2024

Agent replied Β· 24 August 2024

Thank you so much for your kind words Helen, so happy we could get this one secured for you and I'm sure it will be the best family home!

5/5

Trustpilot

Jack Barry - an asset to Hardisty

Jack Barry is a great people person and has a good knowledge of the market. He remained professional throughout the negotiation process and is an asset to Hardisty.

O Β· 7 June 2024

Agent replied Β· 24 August 2024

Thank you for the praise, Oliver. It was a pleasure working with you and I’m sure your new home will make for years of happy memories. All the best, Jack

5/5

Trustpilot

Thank you to Roxy and the team

Thank you to Roxy and the team for helping to progress things for the purchase of our first home. Roxy was kind & helpful, and understanding of a us being first time buyers. Cheers!

David Β· 7 February 2024

Agent replied Β· 30 March 2024

Thanks for the review, David! You were both lovely and easy to work with, wish you all the best with the future

5/5

Trustpilot

Excellent service

Kat Chvapil and the rest of the Hardisty team has done an excellent job selling our house. We were happy with the valuation and how quickly the house was put on the market for sell. We had a large amount of interest for our property and we were made aware of all the bookings by texts which was very useful to organise ourselves. The communication has been a strong point from the beginning to the end and it was very easy to speak to someone when required. We are also satisfied with the advise that we received regarding negociating the price of our house with the buyers. A very pleasant and professional team and this is why we highly recommand Hardisty.

Sandra Β· 14 March 2024

Agent replied Β· 30 March 2024

Thank you and we will be happy to help with anything in future!

5/5

Trustpilot

Incredible service, super fast process & great communication throughout!

We couldn't be more impressed with Hardisty in the selling process before! Kat Chvapil conducted our valuation and was extremely professional & organised - she ensured that she had taken every detail of the house so that when we confirmed we would be progressing with Hardisty as our selling Agent, they were able to get us listed within 24 hours. They organised for their professional photographer to visit at 9am the morning after we gave confirmation which was very much appreciated as we wanted to get our house onto the market asap having found the property we wanted to buy.Communication between every member of the Hardisty team & myself has been excellent and they couldn't have made this process any easier.We had viewings booked straight away and we are at the point of full & final offers just 3 days after the first viewing - the process has taken 6 days in total from valuation to the cut off point for offers. It has been a thoroughly enjoyable experience and I couldn't recommend Hardisty more, thank you so much!

Kirsty Β· 11 March 2024

Agent replied Β· 30 March 2024

Thank you for choosing us to sell your beautiful home. We are pleased with the response from buyers and are looking forward to progressing your sale towards completion!

5/5

Trustpilot

Exemplary Service from a Truly Professional Team

It is very easy to write a five-star review when the service truly is exemplary, and that was absolutely our experience here. From start to the point an offer was agreed, everything felt collaborative, calm and well handled. I cannot think of a single negative thing to say about anyone on the team in Ilkley.

Kathryn Β· 25 February 2026

5/5

Trustpilot

Professional

Jack Berry who we met was very professional and pleasant to deal with.

Susan Β· 13 May 2026

Agent replied Β· 10 June 2026

Thank you for your kind review. We’re so pleased to hear that Jack Berry was professional and pleasant to deal with throughout your experience. We’ll be sure to pass your lovely feedback on to him. Thank you again for taking the time to leave a review.

5/5

Facebook

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Aliyu Β· 4 January 2023

5/5

Trustpilot

Hardisty did a great job selling our…

Hardisty did a great job selling our property, special shout out to Buzz who managed the process really well, kept us up to date and got us a full asking price offer.

Laura Β· 20 February 2024

Agent replied Β· 30 March 2024

It has been a pleasure Laura, Here's to getting you moved into your new home!

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