Trusted Agent profile · Otley
★★★★★
300 reviews across 2 platforms
24 Market Place, Otley, LS21 3AQ
Hardisty & Co's office in Otley, at 24 Market Place, is rated 4.9 out of 5 across 300 reviews on two platforms.
Every review we hold for the Otley office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat customer service
Inez, Georgina and Joe were all brilliant at keeping in touch, returning calls and liaising w vendor and solicitors. Don’t know how they remained so calm throughout the process.
Thanks for your positive feedback, your kind words will mean a lot to the team!
5/5
TrustpilotBuzz was very helpful and gave sound…
Buzz was very helpful and gave sound advice during the sale process. He is a good communicator as well.
Thank you for your trust Graeme, looking forward to getting your property sold!
5/5
TrustpilotRoxy was brilliant
Roxy was brilliant, really friendly and helpful and made our first home purchase experience very enjoyable. Would definitely recommend!
Thank you for your kind words, you’ve been lovely to work with and I wish you all the best for the future!
5/5
Trustpilot5* Professional service…
From the first viewing to completion Hardisty’s were most helpful. Joe kept in touch giving frequent updates from when my offer was accepted through to exchange of contracts.
Thanks for letting us know how well Joe is doing! We appreciate your feedback.
5/5
TrustpilotBuzz Parker was really responsive to my…
Buzz Parker was really responsive to my queries and kept me updated during the offer stage.
Thank you Laura, looking forward to getting you moved into your brand new home!
5/5
TrustpilotLehila worked tirelessly...
Lehila worked tirelessly to complete my house sale - It was hard work but we go there in the end!! Thank you for all your help.
Thanks Tom, definitely a tricky one but glad we got there! Best of luck for the future! - Lehila
5/5
TrustpilotThank You Jack and Hardisty Team!
We are still looking for a house but Jack at Hardisty has been above and beyond helpful with advice and information to help with our search. I have found visiting Hardisty to be a very pleasant experience as the staff are quite relaxed and friendly and there is no pressure or hard sell. Hopefully we will soon be in the house of our dreams!
Thank you so much Carol! We hope to find you the house of your dreams and assist in any other way we can. It’s been a pleasure having you in the office, please swing by anytime you have nay queries we can assist with.
5/5
TrustpilotExcellent service
Luke was a huge help here!
Glad we could be of help Oliver!
5/5
TrustpilotBuzz was great during the process of…
Buzz was great during the process of selling my property. Thank you :)
Thank you for your patience and trust Natasha, looking forward to getting you moved! Many Thanks- Buzz
5/5
TrustpilotThank you Hardistys
We would like to say thank you to all at Hardisty for everything you have done for us. A very big heartfelt thank you goes especially to Georgina and Mollie for all their professionalism and going above and beyond to make the sale of our property as smooth as possible. Highly recommend. Tina and Gary
It's wonderful to hear about your positive experience with Hardisty! Georgina and Mollie's professionalism and dedication clearly made a significant difference in ensuring a smooth sale of your property. It's always great when a team goes above and beyond to provide excellent service. Thank you for sharing your appreciation, and best wishes to you both in your future endeavors!
5/5
TrustpilotGreat service
The purchase of my property was an easy process mainly due to the help received from Jack Barry. He was always there to answer my many phone calls and was prompt in his reply to my queries. His friendly service was much appreciated during an anxious time. Would recommend this company as all the staff seem as professional as Jack
Thank you for the kind words Julie, I am happy we secured your daughters dream property and wish her many happy memories to come there!
5/5
TrustpilotVery helpful
Buzz was very helpful, informative and gave plenty of updates along the way
Thank you very much Sam, Wishing you the best of luck with the purchase of your future family home!
5/5
TrustpilotGreat service
I have been extremely happy with the service I have received so far, mainly communicating with Mollie at the beginning, then Buzz and Luke more recently. Also happy with your recommendation of solicitor. I am pleasantly surprised to have a solicitor who actually emails me back quickly and takes my calls. Thankyou.Catherine Scott
It sounds like you've had a great experience with Mollie, Buzz, Luke, and the recommended solicitor! Effective communication and responsiveness are crucial during any transaction, especially when it involves something as important as buying or selling a property. It's excellent to hear that everyone involved has been attentive and helpful throughout the process. Here's to continued smooth progress with your property matters!
5/5
TrustpilotThank you Roxy you were amazing!!
Thank you for the review, Georgia! Wish you all the best with the property search.- Roxy
5/5
TrustpilotGreat service from Luke & the team
Luke was our sales negotiator and he was amazing from start to finish! All of the staff are super helpful and accommodating and I would highly recommend them.
5/5
TrustpilotGreat Experience
We have had a really good experience selling our house with Hardisty and getting it on the market quickly. Holly and Mollie have been very responsive throughout the entire process, photographs were great and they both helped guide us through the process with some good advice along the way.
Thank you for your lovely feedback Sarah! We are pleased to know you were happy with your photos and the service provided by both Mollie & Holly. We look forward to progressing with your property and achieving you a quick sale. All the best.
5/5
TrustpilotGreat service
We are in the process of looking for our family home and we’re in communications with Roxy recently. She was really brilliant at answering all our questions and made the whole house searching process much less stressful. She was a pleasure to deal with! Thank you again x
I’m so happy that we secured you the property you wanted! I am excited for you and I’m always here if you ever have any other queries down the line!
5/5
TrustpilotMassive thank you to the Hardisty team…
Massive thank you to the Hardisty team for the sale of our house but especially to Joe Langley for his expertise and support through the process. Joe provided us with everything we needed to sell our house in 2 weeks! Hardisty are a very professional steate agents and would recommend to friends and family
Thank you very much for the review Shane, we are looking forwards to getting you moved!
5/5
TrustpilotChloe Harrison took over the sale of my…
Chloe Harrison took over the sale of my father’s house in Skipton. She was always really pleasant, helpful and always quick at getting back to me.
1/5
Trustpilotnot up to scratch, sadly
little effort, it seemed in trying to get our house sold.
Hi Grant, Thank you for taking the time to share your feedback. I’m truly sorry to hear that your experience didn’t meet expectations. We genuinely did work hard to generate interest in your property, and we made repeated efforts to encourage viewings. Unfortunately, despite our follow-ups, the one party who viewed the house did not provide any feedback to us despite several attempts to obtain it. We completely understand how frustrating this must have been for you, and your comments are important to us. If you’d like, I’d be happy to discuss the marketing activity we undertook in more detail and explore any next steps together. Please feel free to contact me directly at paul.jennings@hardistyandco.com - Paul
5/5
TrustpilotI felt very much supported throughout…
I felt very much supported throughout the process. I particularly like the idea of having a named person that I could email or phone when necessary. Roxy who was my named person in Horsforth office has been absolutely brilliant, very informative and polite. Always supportive with very supportive/ understanding approach. Maj
Thank you so much for the review, Maj! I wish you all the best going forward and we’re always here if you ever need anything.
5/5
TrustpilotJack Barry
I am pleased with the prompt and stress free interaction regarding the property we put for sale in Leeds. Jack Barry who dealt with our sale was very thorough / meticulous when it came to obtaining information. The process felt very straight forward so high praise to jack
I’m glad you had a good experience with us Andrew! I believe we found the best buyer for your property in a speedy and efficient manner and hope you’re as pleased as I am. Good luck with your onwards purchase!
5/5
TrustpilotHardisty are everything you would hope…
Hardisty are everything you would hope an Estate Agent would be
We're so glad we could provide a high level of service for you Susan. It has been our pleasure to help you, and thank you for choosing Hardisty & Co! - The Hardisty Team
5/5
TrustpilotSeamless estate agency experience
Everything from start to finish with hardisty has been a great experience and I cannot fault them at all. I have been kept up to date throughout the sale of my house by both Danny and Joe and they have been very professional. Would absolutely recommend hardisty
Really appreciate the kind words Olivia, we are looking forwards to getting you moved!
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