Trusted Agent profile · Otley

Hardisty & Co Otley reviews

4.9

★★★★★ Excellent

300 reviews across 2 platforms

24 Market Place, Otley, LS21 3AQ

Hardisty & Co's office in Otley, at 24 Market Place, is rated 4.9 out of 5 across 300 reviews on two platforms.

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5.0 / 5

3

Reviews on Facebook

Business-wide

Trustpilot logo

297

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Otley office, from every platform, shown as written. First names only.

5/5

Trustpilot

We've recently bought a property listed…

We've recently bought a property listed with Hardisty. We've been dealing with Joe Langley, he's been really helpful and very responsive to messages. Really clear in his communication style and a pleasure to deal with. Thanks for all your help Joe - Pete

Pete · 24 April 2024

Agent replied · 24 August 2024

Thank you very much for the lovely review Pete. Looking forwards to getting you moved in, Joe

5/5

Trustpilot

Fantastic service from Roxy

I had fantastic service from Roxy when purchasing my first home. She was always at hand to respond to any questions I had and kept me up to date with every step of the process. I would fully recommend using Hardisty and Co.

Adam · 28 March 2024

Agent replied · 24 August 2024

Thanks so much for the lovely review Adam, I’m glad you had a good experience with us and it was a pleasure working with you! Wish you all the best, Roxy

5/5

Trustpilot

Big Thanks to Buzz…

I would definitely Recommend using Buzz at Hardisty and Co. He has been extremely kind and helpful when it comes to helping me book viewings and has great knowledge of the local area! Thank you for all your help Buzz!

HRH · 23 May 2024

Agent replied · 24 August 2024

Thank you very much for your review! Glad i could be of assistance and hope we can find you your dream property very soon! Many Thanks- Buzz

4/5

Trustpilot

House purchase

The person progressing the purchase (Inez) was really good. She was quick to respond and understanding of my requirements.One drawback was the availability of the seller to respond to questions via Hardisty at the crunch point of the sale. This could have been given more urgency as I felt as though the seller had “washed their hands of the purchase”.I had standing water in the basement on the move-in date and asked via Hardisty if the seller could comment on whether this was an issue previously. I never got a response back from Hardisty.

Alex · 1 November 2023

5/5

Trustpilot

Excellent

We have just accepted an offer on our house within 2 weeks. Danny, Jack and Mollie have all been brilliant. We have been seriously undervalued by another estate agents, so we are so pleased we chose to go with Hardisty. Thanks all.

R · 6 March 2024

Agent replied · 30 March 2024

Thank you so much for the kinds words. I can’t overstate how happy as a team we are that we achieved a fast sale, with the best buyer possible for a price you were happy with.

5/5

Trustpilot

Jack has been excellent

As a first time buyer, buying can be very daunting. Jack has made this process very easy, and has been very keen with getting the sale moving quickly. Highly recommend.

Harry · 2 October 2024

Agent replied · 25 October 2024

Thank you for the kind words, I’m thrilled that we could find you your first home and wish you all the best going forward.

5/5

Trustpilot

Excellent service throughout

Jack Barry provided excellent service in securing sale of my property. His communication was swift and clear, and he was keen to secure the best result possible for all parties involved. Would highly recommend his and the rest of Hardisty’s service again

Jack · 15 February 2024

Agent replied · 30 March 2024

Thank you so much for the kind words, Jack, it’s been a pleasure selling your house and I’m so glad we exceeded expectations. Good luck with all your future endeavours.

5/5

Facebook

Not worried about the price of gas when I trade with Craig he’s indeed the best with just little amount of investment I get to cash out daily with high rate profits all thanks to Craig Connor

Ashley · 20 April 2023

5/5

Trustpilot

Very reliable and professional company, were very proactive and…

The company were very proactive and helpful. Joe always kept in touch regularly and advised us on market prices. As a whole I was very happy with the service from everyone I came into contact with.

Christine · 21 May 2024

Agent replied · 24 August 2024

Thank you very much for the lovely review Christine. We are here for any further assistance you require., thanks again

5/5

Trustpilot

Agency acted professionally and…

Agency acted professionally and punctually throughout. Good initial advice from Danny regarding value and marketing, viewings, offers process all handled very competently by Jack. Would recommend Hardisty Horsforth to friends selling in the area.

Chris · 31 May 2024

Agent replied · 24 August 2024

Thank you for the praise, Chris, I’m glad could secure an above asking offer so soon after entering the market. All the best, Jack.

1/5

Trustpilot

DONT USE THIS COMPANY

Horsforth branch, Worst estate agents I’ve ever dealt with. No communication whatsoever. People they send out to do the viewings don’t care whether your house sells or not.They made the whole process unnecessarily stressful. Spoke to a number of other customers of Hardisty and they said the same, they regretted ever using them. Company run by clueless individuals.Positive reviews on here are paid for.

Del · 19 June 2024

5/5

Trustpilot

House pictures

Kat Chvapil attended my property to take pictures of my home. She was extremely professional, friendly and a pleasure to meet. I’m super happy with the finished results. A great asset to the Hardisty team!

Emma · 15 March 2024

Agent replied · 30 March 2024

Thank you for the review Emma, we really appreciate the kind words! - Kat

5/5

Trustpilot

Thank you Hardisty's

Hardisty's have just sold my house (subject to contract). It was a great service from Jack Barry who kept me well informed along the whole process. He was always cheerful, positive and friendly. I would recommend.

Sue · 15 February 2024

Agent replied · 30 March 2024

Hi Sue, thank you so much for the time and responsiveness in the process of selling your property. It was a pleasure ensuring the sale of your property and I want to pass on my best wishes!

5/5

Facebook

The best trader I can highly recommend is MRS KAIT MCCALL, She's the best, it always remind of my past how I faced alot of trading challenges with scammers but once I saw Kait recommendation I tried her and my life changed, now my profit go higher than ever and I also make my withdrawals without any problem or paying extra fees. I'm really happy I love you Mrs McCall.You can PM her onWhatsApp +1(502)438-8521 ORemail address KAITMCCALLFOREXMANAGER@GMAIL.COM

Oluwatomisin · 3 June 2023

5/5

Trustpilot

Outstanding service

Always polite, friendly and helpful. If Jack wasnt available he always returned calls. Very knowledgeable

Kathryn · 23 December 2025

5/5

Trustpilot

Great experience with Buzz Parker

Great experience with Buzz Parker - he managed communications really well and got the lovely job of calling to tell us we’d secured our house. Very professional and nice too!

Daisy · 30 April 2024

Agent replied · 24 August 2024

You are more than welcome Daisy! Best of luck with the legal process and looking forward to getting those keys handed over! Buzz

5/5

Trustpilot

Great service

We chose Hardisty and Co as we had bought the house from them 3 years ago. They were efficient and helpful. Buzz and then Roxy represented the company well, answering questions promptly.

Ruth · 12 February 2024

Agent replied · 30 March 2024

Thanks so much for the review Ruth, it’s been a pleasure to work with you again and we wish you all the best in the future! Roxy & Buzz

5/5

Trustpilot

HARDISTY a friendly and professional company.

The friendliness and professionalism of the staff at Hardisty and Co made them a pleasure to work with.I would definitely recommend and use them again for my property needs.

Ian · 12 April 2024

Agent replied · 24 August 2024

Thank you Ian for your positive review and feedback, its very much appreciated.

5/5

Trustpilot

Very knowledgeable and helpful staff.

Used this for many years, to buy and sell. Great service and knowledgeable staff. Most recently I bought an investment property from them and the communication was excellent. They kept me informed and updated throughout the whole process. Would highly recommend.

Jamie · 22 June 2023

Agent replied · 25 July 2023

Thank you for your review, we really appreciate your positive feedback!

5/5

Trustpilot

Excellent service

Excellent service - Hardisty took over a small development from a previous agent. They sold all of the units at (or very close to) asking price. I would highly recommend them. Rebecca Did a great job with excellent communication.

Phil · 18 July 2023

Agent replied · 25 July 2023

Thank you for leaving us a review! We appreciate you taking the time to let us know how well Rebecca is doing!

5/5

Trustpilot

Great experience, very helpful

Had Roxy as my estate agent for my recent purchase, thought she was fantastic and always on hand to help, she’s a credit to the team 👍

Max · 6 April 2024

Agent replied · 24 August 2024

Thank you so much Max, for such a lovely review. I wish you all the best! Roxy

5/5

Trustpilot

Great communication.

As the seller, I was very pleased to be kept informed of everything from upcoming viewings and feedback, to conveyancing progress. The sales coordinator managed to keep the buyer onside despite delays in the process.

Steve · 21 September 2023

Agent replied · 30 March 2024

Many thanks for the review, brilliant to hear you were happy with the service.

5/5

Trustpilot

Very easy and flexible communication

Very easy to get in contact, WhatsApp is very useful as I see these and can respond and ask question much quicker when I’m busier through the day.

Gordon · 2 February 2024

Agent replied · 30 March 2024

Thanks for your positive review Gordon, it's very much appreciated!

5/5

Trustpilot

All round effectiveness

Always proactive, from providing reassurance about the sense in selling at a time of financial uncertainly in the economy, setting up and hosting the viewings and advising on the best approach to responding to the offers received.

Andrew · 7 June 2023

Agent replied · 5 July 2023

Thanks for your review and positive feedback!

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