5/5
TrustpilotGreat service and regular updates
Great service and regular updates, very friendly
Trusted Agent profile · Otley
Hardisty & Co Otley reviews
★★★★★
299 reviews across 2 platforms
24 Market Place, Otley, LS21 3AQ
Hardisty & Co's office in Otley, at 24 Market Place, is rated 4.9 out of 5 across 299 reviews on two platforms.
Reviews
Every review we hold for the Otley office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotJack goes above and beyond
Jack goes above and beyond for his clients and does so in a very professional manor. I would highly recommend working with him.
Agent replied · 30 March 2024
Thank you for the kind words Connor. I’m glad I could help in the situation and hope you had a good weekend!
5/5
TrustpilotBuzz helped with negotiations in…
Buzz helped with negotiations in securing agreement for our new home! We are very happy with the service he provided.
Agent replied · 24 August 2024
Thank you for your trust Ashley, Wishing you a speedy sale and excited to get you the keys to your next home! Many Thanks, Buzz
4/5
TrustpilotWas OK but a bit layed back ..ive been…
Was OK but a bit layed back ..ive been intouch about several property's and hardly had a call to arrange a viewing ...also still have for sale sign in my garden several weeks on
Agent replied · 5 July 2023
We are sorry to hear this, we will look into having the sign removed as soon as we can!
5/5
TrustpilotReally helpful and attentive
Really helpful and attentive, kept in the loop better than most agents and chased purchasers solicitors when necessary. Dealt with the added complication of a block management company and help to buy scheme.
Agent replied · 5 July 2023
We loved reading your review, thanks for sharing your journey with us!
5/5
TrustpilotAll the staff were great throughout the…
All the staff were great throughout the sale keeping me informed every step of the way I’ll definitely be using them again many thanks to everyone
Agent replied · 30 March 2024
Hi John, thank you very much for the review, we would love to work with you again for future sales!
5/5
TrustpilotHardisty and Co were responsive, informative and friendly.
Hardisty and Co were friendly, informative, responsive and efficient throughout our journey to buying our first family home which we're very happy in.
Agent replied · 30 March 2024
Many thanks for the review, great to hear you have settled in well.
3/5
TrustpilotVery slow process.lots mistakes
Very slow process, lots of mistakes on memorandum of sale. It took 8 copy’s for Barclays to accept the memo. With incorrect information
Agent replied · 30 March 2024
Thank you for your feedback Harry, that being said, due to the nature of the property you purchased the process was always going to be a slower transaction due to third party involvement as per our advise at the start of the sale. We do hope you’ve settled in well!
5/5
TrustpilotProfessionalism and Care
High standards of professionalism alongside a friendly and support team.
5/5
Trustpilot1st class service from start to finish,
5/5
TrustpilotProfessional
Throughout all my contact with Hardisty & Co, the customer service has been exceptional..I have no hesitation in recommending them for all Housing related matters.
Agent replied · 25 July 2023
Thanks for your review and for recommending us!
5/5
TrustpilotHardisty staff were all very helpful
Hardisty staff were all very helpful, informative & questions I had to ask their staff they came back quickly to me with the answer.
Agent replied · 25 July 2023
Thanks for your positive review and feedback!
5/5
TrustpilotGeorgina at Horsforth in complete control
Georgina at Horsforth office was on top of everything all the time. Great service and no delays on the sale. Top marks. Thank you
Agent replied · 5 July 2023
Thank you for your kind review, Georgina will love reading what you wrote!
5/5
TrustpilotPhil works so hard and will always go…
Phil works so hard and will always go the extra mile to help!
Agent replied · 30 March 2024
Thank you very much for your kind words Claire., Phil
5/5
TrustpilotReally pleased
We were in a huge chain and wouldn’t have managed without continual updates from Hardisty.
Agent replied · 25 July 2023
Thanks for your feedback, we appreciate you taking the time to leave us a review!
5/5
TrustpilotAmazing service from Inez
Amazing service from Inez, always keeping us in the loop and updated!
Agent replied · 26 August 2023
Thanks for your review, we are grateful that Inez kept you updated throughout the process!
5/5
TrustpilotA buyer was found quickly and…
A buyer was found quickly and Communication throughout was good.
Agent replied · 30 March 2024
Thank you very much for the review David, we are delighted you were happy with the service and look forwards to dealings in the future.
5/5
TrustpilotFriendly advice and kept abreast of…
Friendly advice and kept abreast of what was going on. Generally good comm’s
Agent replied · 5 July 2023
Thanks for your review!
5/5
TrustpilotVery happy with service
Very happy with service. Sale managed efficiently
Agent replied · 26 August 2023
This is a great review, thanks for sharing!
5/5
TrustpilotFriendly helpful staff
Friendly helpful staff. Quick sale with no problems.
Agent replied · 25 July 2023
Thanks for your positive review!
5/5
TrustpilotThis is the third time I've worked with…
This is the third time I've worked with Hardisty and every time has been a great experience, both buying and selling. I highly recommend them.
5/5
TrustpilotCouldn’t have asked for more
The team at hardisty went above and beyond to support a difficult sale situation for us. They were available when we needed communication and we’re always calm and positive. We couldn’t have asked for more.
3/5
TrustpilotNeed a bit more customer focus
Upfront sales pitch was great and the ambition to sell our home.During the sale, communication was poor. Sometimes no phone call to tell us a viewing was booked and more often there was no feedback.
5/5
TrustpilotVery good experience
Very good experience!
Agent replied · 30 March 2024
Thanks for leaving us a review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
