Trusted Agent profile · Oswestry
★★★★★
119 reviews across 3 platforms
20 Church Street, Oswestry, SY11 2SP
Part of Halls Estate Agents - Ellesmere, see every office.
Halls's office in Oswestry, at 20 Church Street, is rated 4.3 out of 5 across 119 reviews on three platforms, including 55 Google reviews rated 4.2.
Tell us what you need and we'll put you in touch. Halls Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Oswestry.
Every review we hold for the Oswestry office, from every platform, shown as written. First names only.
5/5
GoogleRhiannon was amazing making sure everything was all good with my move to new house! Would highly recommend
Thank you so much for your feedback, Kate. Rhiannon is so pleased that you are happy with the service you have received. If there is anything we can help or assist with in the future, we would be delighted to hear from you.
5/5
TrustpilotHalls were very professional from start…
Halls were very professional from start to finish and handled the sale of our property very quickly, allowing completion to take place in a very short time. Staff were always very responsive and handled negotiations very well. Thanks!
Thank you so much for your kind words! We are thrilled to hear that you had an excellent experience with us. Our team is dedicated to providing the best service possible, and it’s always rewarding to know we’re meeting our customers’ expectations. If you need anything in the future, please don't hesitate to get in touch.
5/5
TrustpilotVery professional and always responded…
Very professional and always responded in a timely fashion. I felt like the team were with me every step of the way and kept in constant communication letting me know how things were going. I have no hesitation in recommending Halls.
Thank you so much for your kind words, John! We are very pleased to hear that you felt supported and well-informed throughout the process. Our team always aims to provide clear communication and professional service, so it's great to know you received this. If we can help in the future, please don't hesitate to get in touch.
5/5
TrustpilotCustomer-focused
What made the experience great was that Halls provide a customer-centred service. We felt listened to. The service provided completely met our needs. The staff work as a team.
Thank you for your kind feedback, Ann! We are delighted to hear that you felt listened to and that our customer-centred approach met your needs. It’s great to know our teamwork made a positive difference to your experience. If we can help with anything in the future, please don't hesitate to get in touch.
5/5
GoogleVery professional..all lovely people..they go above and beyond to sell your property..thankyou
Thank you very much for leaving such a wonderful review, Michelle. The Oswestry team always strive to provide a first-class service, and we're thrilled to hear you have experienced it first-hand. Please don't hesitate to get in touch if we can help with anything in the future.
5/5
TrustpilotPlanning issues
We had a myriad of planning issues over multiples sights, Lyndsey resolved them all. Great communication and excellent knowledge of planning.
Thank you for your lovely feedback! We are so pleased Lyndsey was able to resolve the planning issues across your sites. Lyndsey brings a wealth of knowledge and experience to our Planning & Development team and will be delighted by this recognition. We really appreciate you taking the time to share your experience. If there is anything else we can further assist with, please do not hesitate to get in touch.
5/5
TrustpilotGobowen house sale
All through the process of the sale of the property we were kept it touch with emails and phone calls of viewings and the actual sale. Excellent and professional agents would recommend.
Thank you so much for your kind words and for taking the time to share your experience, Stephen. We are so pleased to hear that you were kept well informed throughout the process and found our team professional and helpful. If we can help with anything in the future, don't hesitate to get in touch.
5/5
GoogleRhiannon was very helpful, answered all my questions and made everything very clear and understanding for me, thanks!
Thank you very much for leaving such a wonderful review, Tom. Rhiannon and the Oswestry team always strive to provide a first-class service, and we're thrilled to hear you have experienced it first-hand.
4/5
TrustpilotCustomer service and response rate is…
Customer service and response rate is good. Use of professional photography was also good. Our sales progress was managed by Lily who was fantastic.
Thank you so much for taking the time to share your feedback. We are delighted to hear that you were happy with our customer service, quick response times and the professional photography. Lily is extremely pleased to have had a positive impact on your experience. We really appreciate your honesty regarding the cost. We understand that estate agency fees can feel high, especially when compared with other parts of the process, and we genuinely value you raising this. Our fee reflects the full service we provide, from marketing and photography to negotiation, sales progression and dedicated support throughout, but we completely understand your perspective. Thank you again for your review and for choosing us. We are grateful for the opportunity to work with you and we wish you all the very best for the future.
5/5
TrustpilotAlthough we found a property to suit…
Although we found a property to suit family better, I can not fault Halls on there quick and efficient process for lettings. Highly reccomend
5/5
GoogleWe arrived in the UK with just a few idea on how we can get a rental property, but with the help of Halls especially Bev and Hayley, we secured the perfect property for me and my family. They have assisted as all througout the process. Thank you guys👆🙏🏼❤️ …
5/5
TrustpilotThe best estate agents
From start to completion Halls staff have been absolutely fantastic and helpful with excellent communication. Thanks to all members of staff for helping us purchase our dream home well within our time constraints.
Thank you so much for your kind words and continued trust over the past 21 years. We are thrilled to have helped you find your dream home, and we really appreciate your praise for our team. It means a lot to be considered the best agents in Shropshire and Mid Wales!
5/5
GoogleWe looked hard at 3 estate agents to let our rental property. We chose Halls and they have been superb throughout the whole process, from start to finish. Hayley manages the Lettings team, but all at Halls in Oswestry, including Dan, Fiona and Steven have really been great. They have had a terrific speed of response to all aspects of the process, which has enabled us to let the property out very quickly indeed. Everything has been very thorough too, ensuring a great experience for us as landlords, and hopefully the tenant too. Would highly recommend.
5/5
TrustpilotVery professional
Very professional, good communication and sold quickly. Our sales progressor (Lilly Mary) was excellent - proactive, problem solver, good communicator and great co-ordinator. Would recommend.
Thank you for your feedback, David. We are delighted that you are pleased with the service and support you have received from Lilly and the team. Please don’t hesitate to get in touch if we can assist with anything in the future.
5/5
GoogleAn excellent professional experience from start to finish, we would highly recommend using Halls for your property needs. Rhiannon handled a number of rental properties for us simultaneously and kept us updated at every step of the way, which was really helpful. We will definitely be using Halls in Oswestry again!
Thank you so much for your kind words and positive review, Jade! We’re thrilled to hear that you had a great experience with us. Your positive feedback means a lot to Rhiannon and our Oswestry team. We look forward to assisting you again in the future.
5/5
GoogleRenting with Halls and Rhiannon was an absolute breeze. Kept informed at every step, and I’m not the easiest to get hold of when I’m working. Now I have a new place. Happy days 😊 …
5/5
GoogleRecently attended a open house ran by halls, the lady Rhiannon was very helpful and explained everything do me in detail, made my choice for buying the property very straight forward. Would recommend. 5 star service ⭐⭐⭐⭐⭐
5/5
TrustpilotThe staff at Halls were very helpful.
Thank you for taking the time to leave us a lovely review, Stephen. We are extremely pleased that you are happy with the service we have provided. If there is anything we can assist with in the future, please do not hesitate to contact us.
5/5
TrustpilotGood Service
Halls have been very helpful. The most help
Thank you for your kind words, Mrs Gould. We are so pleased Lilly and Charles went above and beyond to help on your moving day. The team always strives to provide the best service possible so it is lovely to hear such positive feedback. We wish you all the best in your new home! If we can assist in anyway in the future, please don't hesitate to get in touch.
5/5
TrustpilotDuring our house transaction we had…
During our house transaction we had Lilly helping us.
Thank you for your lovely feedback, Sue. Lilly and the rest of the Halls team work extremely hard to provide a first class service and we are delighted that this has been delivered. We are so pleased we could assist in finding you a suitable home. If you need assistance with anything in the future, please don't hesitate to get in touch.
5/5
TrustpilotHighly recommended
I wouldn’t hesitate in recommending the team at Halls.
Thank you so much for your kind words, Samuel! We are thrilled Lilly made your home-buying experience a smooth one. We will be sure to pass along your praise. If there is anything we can assist with in the future, we would be delighted to hear from you.
5/5
GoogleExcellent service from Beverley and the team at Halls Oswestry. Could not do enough to help and made buying a new home an enjoyable experience!
1/5
TrustpilotHalls Estate Agents (Kidderminster) - Dreadful
This would have so easily been a 5* review. We forgave the agent for not turning up to the first viewing, and the second viewing being messed up - afterall we wanted to buy the house!
5/5
TrustpilotHalls gb Estate Agent Welshpool
I recently sold a property in Welshpool. The team at Hallsgb Welshpool were outstanding. They gave more than 100% commitment & worked very hard on our behalf. They were easy to talk to & very knowledgeable about the process. I can't recommend them enough.
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Tell us what you need and we'll put you in touch. Halls Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Oswestry.
