Every review we hold for the Oswestry office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have just sold our house through Halls , and were very pleased with the Oswestry office service and professionalism. They gave good advice and kept us informed all the way through. Special mention to Amber who was diligent in following up all our enquiries and viewing and to Stephanie who followed up on getting the sale through.
Gail · 21 July 2025
Agent replied · 12 December 2025
Thank you so much for your kind words and for taking the time to leave us a review, Gail. We are delighted to hear you were pleased with the service you received from our Oswestry branch. The team are very happy to know their efforts made such a positive difference throughout your sale. Please don't hesitate to get in touch if we can assist you in the future.
★★★★★ 5/5
GoogleWe recently sold our house through Halls . We were very impressed with them from the outset. They gave great advice, were very friendly and professional. Feedback was prompt and they were very supportive.
Thanks in particular to Steph, Jack and Amber for their support and guiding us through the process.
We would highly recommend them and would not hesitate to use them again.
Les · 16 April 2025
Agent replied · 13 June 2025
Thank you very much for your superb review, Les. Our sales team are extremely pleased that you have had such a positive experience with us. Thank you for trusting Halls to sell your home. If there is anything we can help with in the future, please get in touch.
★★★★★ 5/5
TrustpilotA new tenant's perspective
I have had experience of estate agents before both as a tenant and landlord. As a tenant with Halls, I have found the service excellent. Amy has dealt with all of my queries really quickly. Documents have been sent in a timely manner with attention to detail. I have been treated with kindness, respect and understanding. This is the start of my tenancy with Halls but I have certainly been impressed so far.
Elizabeth · 15 April 2026
Agent replied · 2 June 2026
Thank you for your lovely feedback, Elizabeth. We’re delighted to hear that your experience with Halls has been such a positive one so far. Amy will be especially pleased to know her support, responsiveness and attention to detail have made a great impression. We really appreciate your kind words and look forward to continuing to support you throughout your tenancy.
★★★★★ 5/5
GoogleBecky was excellent, had a great buying experience with no problems. Thank you!
Clare · 12 July 2026
Agent replied · 12 October 2026
Thank you for taking the time to leave us a lovely review, Clare. We are delighted to hear that you had such a positive buying experience and that everything went so smoothly. Becky will be thrilled to receive your kind feedback, she is dedicated to providing excellent service and making the buying process as straightforward as possible. We wish you every happiness in your new home.
★★★★★ 5/5
TrustpilotHalls Telford Branch
Fantastic service from the Telford branch - Matt explained the whole process from start to finish and helped us get the best price for our house possible. Stephanie then took over once we had accepted the offer and kept it contact should we need anything further up until the point we completed on our new house. It was our first time selling a house and we wouldn’t hesitate to use them again!
Natalie · 11 April 2026
Agent replied · 2 June 2026
Thank you for your fantastic feedback, Natalie. We’re so pleased to hear that Matt and Stephanie were able to guide you through your first house sale and make the process as smooth as possible. It’s great to know you felt supported from start to finish, and we really appreciate your kind words about the service you received from our Telford team. Congratulations on your new home, and please reach out if we can help again in the future.
★★★★★ 5/5
Trustpilotamazing estate agents
just sold a property with them with a few hiccups re the solicitors, Halls have been very professional throughout, nothing was too much trouble without their skills with solicitors I'm not sure we would have completed. amazing proper estate agents would use them again and advise others to do so
Sue · 9 September 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave a review, Sue, and for recommending Halls. We are so pleased to hear that you had a positive experience with the team, and that you were met with professionalism throughout your property journey. Thank you for choosing Halls, and please get in touch should you need us in the future.
★★★★★ 5/5
TrustpilotAll the Halls staff were unfailingly…
All the Halls staff were unfailingly helpful, friendly and efficient and Victoria, the Sales Progression agent was particularly good in handling a very frustrating sales process which finally reached a completed sale after months of issues at the bottom of the chain.
RosemaryCustomer · 10 October 2026
Agent replied · 12 October 2026
Thank you for taking the time to share your kind feedback, Rosemary. We are so pleased to hear that you had a positive experience with Victoria and the Halls team. We understand that the sales process can be stressful, so we are glad to hear that you received friendly and efficient service throughout your property journey. Should you need anything from us in the future, please don't hesitate to get in touch.
★★★★★ 5/5
TrustpilotWe have recently bought a house that…
We have recently bought a house that was marketed through Halls. Ashley and her team were really helpful with any queries we had ....Thankyou :)
Dan · 2 February 2026
Agent replied · 2 June 2026
Thank you for your kind words, Dan! We are delighted to hear Ashley, and the team were able to help and make the process a positive one. Wishing you many happy years in your new home, if we can help at all moving forward, please get in touch!
★★★★★ 5/5
GoogleHalls made the process of purchasing a property very easy, they were easy to reach and very polite and professional, the sale was very straightforward and smooth and completed in a short amount of time. Would highly recommend.
Paul · 5 October 2026
Agent replied · 12 October 2026
Thank you for your positive review, Paul, and for recommending Halls. We are so glad to hear that the team at Oswestry provided you with professional and efficient service. Please do not hesitate to contact us should you ever need us in the future.
★★★★★ 5/5
TrustpilotThank you Halls :-)
Friendly, helpful & honest service with great communication. Many thanks to Ashley, Sean & Nia for all of their help in the sale of our property :-)
Robin · 16 December 2025
Agent replied · 24 December 2025
Thank you so much for your kind words, Robin! We are thrilled to hear that the Ellesmere team were able to help make your experience so positive. Thank you so much for choosing Halls to sell your property. If we can assist with anything in the future, please don't hesitate to get in touch.
★★★★★ 5/5
TrustpilotI was renting my property through Halls…
I was renting my property through Halls Welshpool and they were fantastic and when I decided to sell they were really good too. They were chasing buyers, solicitors and make sure I get all information I need. Big shout out to Ceri and Stephanie. Fantastic team
Lucia · 30 May 2025
Agent replied · 2 June 2026
Thank you for your kind words, Lucia! We are so glad you had a great experience with both renting and selling through our Welshpool team. Ceri and Stephanie will be delighted to know their efforts made a difference. We look forward to assisting you again in the future.
★★★★★ 5/5
TrustpilotA very friendly experienced team…
A very friendly experienced team focused on providing support and advice throughout an extremely stressful sale . Alex was particularly professional and was always available to discuss progress on the sale and also potential properties to view. Brilliant service, very happy.
Graham · 16 June 2025
Agent replied · 2 June 2026
Thank you very much, Graham. Alex and the team are extremely grateful for your feedback, and they are delighted that you are happy with the service you have received. If there is anything else we can assist with, please do get in touch.
★★★★★ 5/5
TrustpilotHalls made our purchase so easy
Halls made our purchase so easy. They went beyond the 'job description' and really put themselves out to complete as soon as possible. They would respond to calls and emails almost immediately and when you're buying, speed is of the essence and very much appreciated. They would negotiate between us and the seller for a smooth transaction! We would highly recommend using Halls for property purchasing.
(We have not sold a property yet).
Tracey · 25 November 2025
Agent replied · 24 December 2025
Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with us. Our team is dedicated to providing the best service possible, and it’s always rewarding to know we’re meeting our customers’ expectations. Should you require any assistance in the future, please don't hesitate to get in touch.
★★★★★ 5/5
TrustpilotBest ever estate agents would highly…
Best ever estate agents would highly recommend the whole team very professional and organised sold everything for me a really big thank you
Kind regards
Customer · 30 July 2026
★★★★★ 5/5
TrustpilotTruly Supportive Team Throughout a Challenging Sale
Halls provided tremendous support throughout what was a very complex sale. The process involved multiple moving parts across their commercial, residential sales, and planning teams, and they handled it all seamlessly. Communication was clear, professional, and proactive at every stage, which made a challenging transaction feel far more manageable. I wouldn’t hesitate to recommend Halls for anyone dealing with a complicated or multi-disciplinary property sale.
Ian · 26 January 2026
Agent replied · 2 June 2026
Thank you for your lovely review, Ian. We are pleased to hear our teams were able to support you through a complex sale and make the process more manageable. It's exactly the kind of support we aim to provide for our clients, so it’s fantastic to know it made a difference. Please don't hesitate to contact us if we can be of any further assistance in the future.
★★★★★ 5/5
TrustpilotAfter being with another estate agent…
After being with another estate agent for 7 months and 2 viewings, we moved to Halls. Had viewings straight away and the house was sold in a couple of weeks. The team are really helpful and were with us until the end. I would highly recommend Halls if you are looking for a great estate agent.
ALISON · 28 March 2026
Agent replied · 2 June 2026
Thank you very much for your kind review. We are delighted to hear that you had such a positive experience with us. Achieving strong interest so quickly and securing a sale within a few weeks is exactly what we strive for, and it’s great to know the team supported you throughout the entire process. Your recommendation means a great deal to us, and we wish you all the very best for the future.
★★★★★ 4/5
TrustpilotOverall Customer Experience
The Sales Process before instruction was excellent. Thereafter, the follow up process was moved to a different office. Whilst this worked well, we would have preferred everything to be left locally, where we knew the staff. That said, the overall experience was good,
Anthony · 28 April 2026
Agent replied · 2 June 2026
Thank you for your feedback, Anthony. We’re pleased to hear you found the initial sales process excellent and that your overall experience was a positive one. We also appreciate your comments regarding the follow-up process and understand the value of keeping everything with the local team you know and trust. Your feedback is really valuable to us and this will be passed on.
★★★★★ 5/5
TrustpilotKate Howells
Kate Howells, in the property rental side, has been a breath of fresh air, compared to previous experiences.
Kate has a good/professional manner and efficient/effective work rate.
Michael · 3 August 2026
Agent replied · 24 September 2026
Thank you for your review, Michael. We're so pleased to hear that you had a positive experience with Kate throughout your property journey. It's good to know that the service you received was professional and efficient. Thank you for choosing Halls, and should you need anything in the future, please do not hesitate to get in touch.
★★★★★ 5/5
GoogleGood service from start to finish. Plenty of feedback on viewings and great communication from the progression team during the final part of the sale.
Allan · 12 August 2026
Agent replied · 12 October 2026
Thank you for your review, Allan. We're delighted to hear you received great service from start to finish and that our regular viewing feedback and communication from our Sales Progression team helped make the final stages of your sale as smooth as possible. We really appreciate your kind words and thank you for choosing Halls. Should you ever need us in future, please do not hesitate to get in touch.
★★★★★ 5/5
GoogleRhiannon looked after us during the whole move in process. It got stressful at times and was a long process but Rhiannon was always there when we needed help and support, nothing was ever too much and she was so patient and friendly. She was amazing!
Jade · 13 June 2024
Agent replied · 17 June 2024
Hello Jade, thank you for taking the time to leave us this excellent review! We are delighted to hear that Rhiannon from our Halls Oswestry branch provided great service and looked after you during the whole moving process. We hope you are very happy in your new home! Should you require help or assistance in the future, please do not hesitate to contact us.
★★★★★ 4/5
TrustpilotHelpful and supportive
I have been more than happy with the helpful service provided
Communication very good. Would have preferred to just have the one agent throughout but both were proactive and professional.
Helen · 29 May 2026
Agent replied · 2 June 2026
Thank you for taking the time to leave us a review, Helen. We are delighted to hear that you were happy with the service provided and that communication was strong throughout your journey with us. Keeping our clients informed every step of the way is something we strive for, so it's great to know this was reflected in your experience. We also appreciate your feedback regarding having a single point of contact. Whilst we work as a team to ensure our clients always have support available, we understand the benefits of dealing with one dedicated agent throughout the process. We're pleased to hear that both team members were proactive and professional in assisting you. Thank you very much for choosing Halls. We wish you all the very best for the future.
Kind regards,
★★★★★ 1/5
TrustpilotHalls lettings Elsemere branch]
Halls lettings Elsemere branch]
Do not expect prompt replies [especially from the 'trainee'] Many mails sent without reply...including an application [which contained my personal details including passport and drivers licence] with no confirmation of receipt..which in itself gives great concern on data retention and safety. [especially in these day's of data mining]
I advise anything said must be followed by written confirmation..
Halls should stop pestering me for more comment. Link has a malicious host.
Buster · 13 February 2026
★★★★★ 5/5
TrustpilotThe whole team at the Oswestry branch…
The whole team at the Oswestry branch were just fantastic, I couldn’t recommend them more highly. We bought and sold through the same branch and they were faultless, so helpful, friendly and supportive. Steph, Colleen and Jack who were working with us in particular could not have done more - thanks guys, we are very happy!
Lucy · 8 September 2025
Agent replied · 2 June 2026
Thank you for your wonderful review, Lucy! We are so pleased to hear that Steph, Colleen, Jack and the Oswestry team made the process smooth and supportive for you. Providing great service is what we strive for and knowing that you've had such a positive experience with us is fantastic to hear. If you ever need anything in the future, please don’t hesitate to get in touch.
★★★★★ 5/5
TrustpilotI would thoroughly recommend Halls…
I would thoroughly recommend Halls (Wellington) to anybody thinking of selling their house. As well as being very professional they are a really nice bunch of people who go above and beyond in trying to help, Matt even offered to cut my lawn! At all times they kept me informed of anything happening.
John · 21 August 2025
Agent replied · 2 June 2026
Thank you so much for your kind words, John! We are delighted to hear that you had such a positive experience with Matt and the Telford team. Going the extra mile is exactly the kind of support we aim to provide for our clients, so it’s fantastic to know it made a difference. Please don't hesitate to contact us if we can be of any further assistance in the future.
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