Trusted Agent profile · Ossett
★★★★★
1,042 reviews across 3 platforms
Unit 2 Wellgate, Ossett, WF5 8NS
Part of Richard Kendall, see every office.
Richard Kendall's office in Ossett, at Unit 2 Wellgate, is rated 4.8 out of 5 across 1,042 reviews on three platforms, including 186 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
186
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
846
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Richard Kendall hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ossett.
The Trusted Agent 2026 results for Richard Kendall, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Ossett office, from every platform, shown as written. First names only.
5/5
TrustpilotA Hunter 5 star review
I'm rating my recent experience with Richard Kendall 5 stars, and this was down to the exceptional customer service provided to me by Shireen Smith. She's kept a keen eye on the purchase of my new property and always been available to provide me with updates and advice. I can also highly recommend Luke Catt for anyone looking for an excellent mortgage advisor who's looked after me with professionalism and advice.
5/5
TrustpilotI have bought and sold all my…
I have bought and sold all my properties through Richard Kendall , sold 8 in the last 12 months . I work with Richard Kendall as I have dealt with other Estate Agents and without doubt I have always found them to be consistently professional and extremely efficient throughout the process ! Thank you Richard Kendal and in particular Liz !
5/5
TrustpilotKaren Marijewko was excellent…
Karen Marijewko was excellent throughout my purchase. She kept up to date on everything and always got an answer for my questions.
Thank you so much for taking the time to leave a review.
5/5
TrustpilotIt wasn’t ‘what’ made our experience…
It wasn’t ‘what’ made our experience great, it was ‘who’. Sarah was truly amazing, especially when the purchase looked as though it was doomed. She was the calm in our chaos & showed such care & dedication to our case. It wouldn’t have happened without her & we can’t thank her enough.
Thank you for taking the time to leave such a lovely review for Sarah
5/5
TrustpilotA stress free purchase
We purchased our new house through Richard Kendall, and we were thoroughly impressed with the service provided by Elizabeth Cooke (Liz). She was friendly and informative throughout the entire process. Liz ensured regular communication to keep us updated on the progress of the sale, and answered any queries promptly which was greatly appreciated. We couldn't have asked for a better experience. However, we do have some constructive feedback for the viewing team. During our visits to a couple of previous properties, we found that the team showing us around lacked knowledge about the properties they were showing. While we didn't expect a hard sell, it would have been beneficial for the agents to provide basic information about the properties to aid our decision-making process and not just to be there to open the door to let you in essentially.
Thank you for leaving a review for Elizabeth with the service received on your recent purchase. Many thanks also for your feedback regarding our accompanied viewers. We do our best to ensure that any questions or concerns are dealt with at the time of the viewing or are followed up in the office. However please be rest assured we have taken on board your comments. We wish you all the happiness in your new home.
5/5
TrustpilotLiz and Joanne
Liz and Joanne - Wakefield branch Both Liz and Joanne kept me informed with my purchase every step of the way, they were polite and nurturing throughout which made the experience feel somewhat safe (after a previous sale falling through this was exactly the kind of treatment I needed!) Both Joanne and Liz were considerate, knowledgeable and helpful, they made what could have been a stressful time, pretty stress free, doing a lot of chasing on my behalf to ensure things ran smoothly. Thank you so much, if you were considering the Wakefield branch I would highly recommend!
5/5
GoogleMelanie and the team at Richard Kendall were nothing less than fantastic when dealing with the sale of my property. They were helpful, chased regularly and kept me fully up to date. Would not hesitate to recommend this fabulous company! Thank you to all concerned!!
Thank you so much for the review and have a lovely Christmas
5/5
TrustpilotConfidence, courtesy and professional service.
I had every confidence in dealing with Mandy at Kendall’s estate agents having previously dealt with her in the past. Although it was not a straightforward transaction Mandy was there to mediate between myself and the vendors. There was trust and consideration on both sides and credit a lot of this to Mandy’s expertise. All the staff I have dealt with at Kendall’s have been very efficient and courteous. A family run firm with a personal touch. Highly recommend their professional and personal service.
5/5
GoogleI cannot recommend Richard Kendall’s enough. Especially Mandy from the Ossett branch. She was amazing from start to finish with our sale and it wasn’t the easiest! She has so much patience and constantly updated us with how it was proceeding. She really did go above and beyond for us. Thank you so much Mandy.
Thanks so much for your review.
5/5
TrustpilotRichard Kendall would be my first choice for estate agents
Karen Marijewko at Richard Kendall has been fantastic during the purchase of our house. She kept in contact continuously with weekly updates on the phone and emails with any extra progress. I have been able to ask any questions in relation to our purchase and she has helped in any way she can. Starting from our viewings all the way through to exchanging and completion, we have been really impressed and happy with the service from Richard Kendall and Karen in particular. If we need an estate agents in the future, Richard Kendall would be my first choice, cannot fault them at all!
Thank you so much for taking the time to leave a review for Karen.
4/5
TrustpilotGreat team
Amanda and the rest of the Richard Kendall team has been amazing throughout. We've had some people cancel on the viewings and didn't show up at all but the Team didn't fail to chase them as well as keeping us updated all the time. Also, thankful for the team for following our instruction throughout and keeping us in the loop when we've sold the house.
Thank you for your kind words! we are so glad to hear that Amanda and the team provided great support and kept you updated throughout the process.
5/5
TrustpilotGREAT EXPERIENCE
Being in our home for 16 years we were a little nervous about selling and the whole process that comes with. From the valuation, to the pictures and everything in between Amanda and her team were brilliant. Amanda called me at various points with updates and kept me in the loop at all times. Very lovely team and will 100% be reccomending to the people who i know when considering a move
5/5
GoogleFantastic support throughout the whole process of selling our house. Mandy was brilliant and always available to answer any questions and went above and beyond throughout.
Thank you for leaving a review for Mandy.
5/5
TrustpilotGreat service
Great service, Suzanne and Donna kept me updated on a regular basis. They both both kept on top of any issus and I’d recommend them for selling or buying your house. Keep up the great work ladies!!!
Thank you for leaving a review for Suzanne and Donna.
5/5
TrustpilotFantastic service
Karen in the Wakefield office was amazing and made the whole process of moving house as stress free as possible. Communication was great with weekly updates from start to finish. Thank you
Thank you so much for your kind review. We are delighted to hear that Karen helped make your move as stress free as possible and that her weekly updates kept you well informed throughout. Clear communication is so important and Karen will be thrilled to know how much you appreciated her support.
5/5
GoogleHad a Seamless service from start to finish both Suzanne Jordan and Donna Leeson Kept me updated all the way through the sale. Nothing was too much to ask and were a pleasure to deal with. they both do the job with pride. Great work and thanks again.
We really do love to hear that nothing was too much to ask. Thank you for choosing Richard Kendall.
5/5
TrustpilotA big thank you
We would like to say a great big thank you to Suzanne and Donna at Richard Kendall’s Ossett branch for their help with our house sale. They have gone above and beyond dealing with a number of glitches along the way, always keeping us well informed and ensuring us they would not give in until everything was sorted and true to their word they did.
5/5
TrustpilotSelling my home was the biggest and…
Selling my home was the biggest and most significant transaction in my life, who to trust?A good friend recomended Richard Kendal as a reliable and proffessional company, this was entirely validated through the excellent service I experienced from their Pontefract branch.Amanda Dyson who coordinated the presentation and sale of my home, kept me well informed with information and updates throughout the process, being reassuring and professional at all times.Viewings came quickly and in less than two months a sale was agreed, completion also following in good time.My thanks to everyone at Richard Kendal whose services I totally recomend.John Makinson
We really do appreciate you taking the time to leave this fantastic review for Amanda. Thank you
4/5
TrustpilotExperience as a buyer
We have just purchased a house & Richard Kendal were the agent. Initial extreme disappointment with the very limited viewing time given & the rushed nature (also applicable to other viewings of different properties they were selling). That said afterwards once in the purchase process the service given by Karen Marijewko in particular has been excellent. Gave updates every week as promised & assisted with all elements of what turned into a complex purchase process for us. I only have experience as a buyer with this agent but if I were to market a property and Karen was acting on my behalf I would be very confident in her professionalism, ability to take instruction and importantly maintain an awareness of what’s going on & update me, which unfortunately is not the case with all agents.
5/5
GoogleAlthough Richard Kendals were not our estate agents, they were our sellers and in particular Lucy at Richard Kendall’s was excellent. Constantly chasing down the chain to get things moving and keeping us updated throughout.
Thank you for leaving a review for Lucy.
5/5
GoogleReally helpful - Always called me back Spot on Leah was really good at chasing up vendors/solicitors thank you!
Thank you for taking the time to leave a review for Leah.
5/5
TrustpilotAmazing service: Karen Marijewko @ Richard Kendall
We have recently had an offer accepted through Richard Kendall and I can't speak highly enough of the service that both the company as a whole and specifically Karen Marijewko, have provided. Although I own a home and have purchased properties a couple of times before, this is my first time taking a leading role in the process. I had a lot of questions and wasn't entirely sure of the process or etiquette, nor was I perhaps the best at understanding the crazy world of real estate, despite having watched every episode of Selling Sunset (including the reunion). Everyone at Richard Kendall is incredibly polite, lovely and patient but especially Karen Marijewko. It very much feels like Karen has gone out of her way to help me and my partner. She entertains my calls, ridiculous questions, misunderstandings and unnecessary episodes of panic with compassion, professionalism and sincerity. She is also incredibly fun to talk to and always makes me smile, putting me at ease. I can't speak highly enough of my experience so far.
5/5
TrustpilotHighly Professional Service
Lucy Harrison and the team at Richard Kendall dealt with us professionally and efficiently. Their advice excellent. They kept us updated throughout the sales process. We were confident that the company would sell our house promptly... which they did !
Thank you for leaving a review for Lucy and the team at the Ossett office.
5/5
GoogleI cannot recommend Donna and Suzanne enough. Without them, the sale would have been much more difficult than it already was. Friendly and professional. Five stars!! X
Thank you for taking the time to leave a review for Donna and Suzanne at our Ossett office.
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Yes. In The Trusted Agent 2026 awards: Richard Kendall, Ossett won Trusted Agent.
Tell us what you need and we'll put you in touch. Richard Kendall hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ossett.
