Trusted Agent profile · Ossett

Richard Kendall Ossett reviews

★★★★★ Excellent

1,041 reviews across 3 platforms

Unit 2 Wellgate, Ossett, WF5 8NS

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Richard Kendall's office in Ossett, at Unit 2 Wellgate, is rated 4.8 out of 5 across 1,041 reviews on three platforms, including 186 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

186

Reviews on Google

This office

Facebook logo

4.2 / 5

10

Reviews on Facebook

Business-wide

Trustpilot logo

845

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Richard Kendall, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ossett office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent customer service

I would like to thank Richard kendall's for the efficient and excellent customer service they provided during the sale of my property.Which helped in what can be a stressful period flow smoothly. I would also like to personally thank and mention staff members, Catherine and Shireen for their regular feedback and their efficiency in dealing with the Solicitors and all other matters concerned during the sale.

Mr · 3 November 2024

Agent replied · 24 December 2024

Thank you for leaving a review for Catherine and Shireen at the Wakefield office.

5/5

Trustpilot

Above and Beyond

The service from Richard Kendall’s was exceptional! We had Elizabeth Cooke looking after us from the start of our sale, right through to completion. She couldn’t do enough for us, and was always on the ball, which helped calm us down when it was getting stressful. Thank you Liz, the world needs more people like you 🤗

Ryan · 12 July 2024

5/5

Trustpilot

Great service by Karen

Purchased a semi detached house in Wakefield through Richard Kendall.Karen Marijewko was very helpful and proactive and kept us informed at every step of the process.Will definitely recommend to anyone wanting to buy/sell property.

Jibran · 18 January 2024

Agent replied · 19 June 2024

Thank you for taking the time to leave a review.

5/5

Trustpilot

Karen Marijewko was engaged as the…

Karen Marijewko was engaged as the communicating agent to me as a buyer. She has amazing professional 'WOW' work ethics. What's needed, On time, with Wisdom. I'm not the easiest person to please regarding professional conduct but Karen has done the company proud. Her work integrity is what I like most. If Karen says,"I'll call you back" be rest assured she will, with answers. I am a buyer not a seller, but she looked after me like a seller. I would not hesitate doing business with Kendall as a buyer or a seller because of the service rendered by Karen Marijewko. She's an asset to the company!

Johanna · 13 December 2022

5/5

Trustpilot

Great support and advocacy

We sold our house and also purchased a property through the Ossett Office of Richard Kendall.

Kate · 14 April 2026

Agent replied · 27 May 2026

Thank you so much for your lovely review. We are delighted to hear that Lucy supported you so well throughout both your sale and purchase. Moving home can come with its ups and downs, so it is wonderful to know she was a calm and steady support throughout. Your recommendation means a great deal to us and we will be sure to pass your kind words on to Lucy and the Ossett team. Wishing you every happiness in your new home.

5/5

Google

Thank you at Richard Kendalls mand was so helpful I couldn't have done this without her help she's a star very professional and does her best in sometimes difficult circumstances a big thank you to many and your staff

Andrew · 23 September 2025

Agent replied · 23 October 2025

Thank you so much for your kind words. We are delighted to hear how much Mandy’s support meant to you during the process.

5/5

Trustpilot

The dream team!

We dealt with Richard Kendall (ossett branch) for the sale of our old house and purchase of our new house and we have zero complaints… It’s safe to say Suzanne & Donna are the dream team! They are so proactive, keep you updated with any details and are really lovely, friendly and understanding of how stressful moving house can be. I would highly recommend Richard Kendall to anyone if you’re looking for a smooth process. We 100% would use them in the future. Maddison & Declan x

Maddison · 17 February 2024

Agent replied · 19 June 2024

Fantastic review for Suzy and Donna, thank you so much for taking the time to leave one.

2/5

Trustpilot

House Letting Review

After using them previously for letting out my house and been impressed I used again to find a new tennant. Unfortunately this time the service level has gone hill dramatically. Had to continually chase for everything. No communication at all. Didn't return calls. Had to chase them to send forms out to new tenant and had to keep calling to ask them to do things they hadn't done.

Helen · 20 September 2024

Agent replied · 23 October 2024

I'm sorry to hear that this time our service did not meet your expectations. It's disappointing to learn that you had to chase for updates and that communication fell short. We strive to provide a smooth and professional process for all our clients, and it sounds like we missed the mark in this instance.Your feedback is invaluable, and we'll be reviewing what went wrong to ensure this doesn’t happen again. I truly appreciate your patience and for bringing these issues to our attention. If there’s anything we can do to make up for the experience or assist you further, please don't hesitate to contact the office manager at Horbury.

5/5

Google

The staff at Richard Kendall Estate Agent in Ossett are professional and efficient and were supportive with getting my house sold. Trish who was my property consultant was brilliant, as was all her colleagues at the Ossett and Wakefield branches. THANK YOU Trish for all you help and getting my house sold.

Luisa · 18 June 2022

Agent replied · 17 June 2024

Thank you for taking the time to leave such a fabulous review for Trish, Ossett office and our Wakefield office.

4/5

Trustpilot

I have been dealing with Karen Preece…

I have been dealing with Karen Preece throughout the purchase of my property. I have found Karen to be very friendly, professional and informative. She has kept me up to date at all times with any developments, which all helped the purchase to go smoothly.I would definitely recommend Karen and Richard Kendall Estate Agents.

Tracy · 11 March 2022

Agent replied · 19 June 2024

Thanks for taking the time to leave your review

5/5

Trustpilot

If Carlsberg could do Estate Agents

Richard Kendall Wakefield, An excellent service from start to finish keeping me informed all the way to completion I would definitely use Richard Kendall again if required.A special mention to Karen Preece (the posh speaking lady) who I found very pleasant and always did what she saida lovely person to deal with.

Colin · 10 June 2022

Agent replied · 19 June 2024

Thank you

5/5

Trustpilot

If I was to say Karen M at Richard…

If I was to say Karen M at Richard Kendall Wakefield is fantastic that would be a understatement, she is worth her weight in gold and has helped me through a purchase which to be fair has been rather turbulent. Karen has dealt with me with kindness, professionalism and the way she goes above and beyond is so amazing. I cannot say enough as words cannot comprehend, however thank you so much for such great service and professionalism.

Naveed · 30 January 2023

5/5

Trustpilot

Big Thankyou to Liz Cooke

I cannot speak highly enough of Richard Kendall. Going back to when I originally contacted them to arrange a viewing of a property I was interested in viewing, right through to the completion. The people working in the office have gone above and beyond, providing me with regular and ad hoc updates whenever I have requested them. I must make a special mention to Liz, who has provided myself and partner with an exceptional service from start to finish, going between ourselves, the seller, our solicitor and the seller's solicitor to get to the bottom of any queries. Thanks again for all the help with the purchase of our new property.

Robert · 17 November 2022

5/5

Trustpilot

A great, hardworking company!

Absolutely fantastic customer service. Elizabeth Cooke was always there to offer advice, keep me updated, and try her best in every situation. I can’t fault the service provided. I would definitely use them again.

Oliver · 22 December 2023

Agent replied · 19 June 2024

Thank you for leaving a review for Elizabeth and we hope you have had a lovely Christmas.

5/5

Trustpilot

Karen Marijewko’s support

Karen Marijewko’s support, professionalism and sense of humour made my experience with Richard Kendall really positive. Karen regularly checked in with me, always made me feel valued, and most importantly when I ultimately changed my plans and bought with another estate agent was so lovely. She made what was quite a difficult time in my life, easier to make informed decisions about the property I wanted showing empathy and understanding. Thanks Karen.

Stuart · 26 July 2023

5/5

Trustpilot

We had a fantastic experience buying a…

We had a fantastic experience buying a property through richard kendal, Especially with Karen Marijewko , was there to support us throughout the whole process start to finish. Weekly updates and karen even helped us dealing with the sellars solicitors. Professional and polite at all times, haven't had customer service from a company like we have had in a long time. Impressed. Credit to richard kendal is karen.

STEVEN · 9 September 2024

Agent replied · 23 October 2024

Thank you for leaving a review. We really do appreciate.

5/5

Trustpilot

Excellent attention to detail

Excellent attention to detail. Made moving over 200 miles easy. Everything was completed in good time.

Lisa · 7 November 2024

Agent replied · 24 December 2024

Thank you for the 5-star review. Wishing you all the best in your new chapter.

5/5

Trustpilot

I chose Richard Kendall based upon…

I chose Richard Kendall based upon previous estate agency requirements that they fulfilled for me. As with the earlier transaction my overall experience was again excellent. The process of buying and selling a property can be a frustrating and difficult task. Throughout the whole process of this sale my representative at Richard Kendall was always available to answer my calls and provide timely updates and advise on current progress. In some instances going above and beyond expectations when the Buyers solicitors were proving to be uncontactable. Without these actions I believe a longer and drawn out sale would have ensued. I would definitely recommend and chose Richard Kendall again for any future estate agency requirements.

David · 25 January 2024

Agent replied · 19 June 2024

Thanks so much for leaving a review.

5/5

Google

On the ball throughout the process of my sale. Achieved a quick sale for a good price.

Christopher · 26 March 2026

Agent replied · 16 April 2026

Thank you so much for your kind review.

5/5

Trustpilot

Well worth the 5 stars!

2nd time I used Richard Kendalls and they were excellent again. Mandy Bennett and the team in ossett took control leaving me to worry about nothing. We had issues further down the chain but mandy was on it chasing and keeping me informed regularly. Well worth the 5 stars!!!

D · 10 September 2022

Agent replied · 19 June 2024

Thank you for the review

5/5

Trustpilot

Fantastic service

Fantastic service! Very professional service provided by the company, most prompt reply by email or phone, Karen Marijewko was my star and we managed to sell my property even from abroard! Would highly recommend!

Birgit · 5 December 2023

Agent replied · 19 June 2024

Thank you for leaving a review

5/5

Trustpilot

An expression of gratitude to Karen Marijewko

I would like to express my upmost gratitude to Karen Marijewko. Karen has gone above and beyond to support myself throughout the process of selling my property. I would highly recommend Richard Kendall purely based on the fact that Karen is employed by this company. She has been persistent in chasing solicitors and buyers to ensure that the sale proceeded as smoothly as possible under extremely vexing circumstances. Whomever is reviewing this, please pass on my thanks and highest regards to Karen, she is such a hardworking and empathetic individual who has made this process bearable.

Dawn · 13 October 2022

5/5

Trustpilot

Karen Marijewko

We used Richard Kendall to sell our house, this was our first sale and Karen helped us along the way. She was a good point of contact and very helpful and patient. She went out of her way to communicate effectively with all parties involved, quick and efficiently. She was always available and a pleasure to talk to in the long process it took. We would sell our house with Richard Kendall and Karen again.

Natalie · 28 April 2024

Agent replied · 19 June 2024

Thank you for taking the time to leave a review.

5/5

Trustpilot

Excellent communication

Joanne and Liz were absolutely fantastic at supporting us throughout the sale of our property. They kept us informed regularly with any updates and did their upmost to keep the momentum going throughout the process. We cannot recommend them highly enough and we are so pleased we decided to go with Richard Kendall. The whole team were very professional and courteous throughout what can be a very stressful time.

Miss · 20 September 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Richard Kendall Ossett

Has Richard Kendall won any awards?

Yes. In The Trusted Agent 2026 awards: Richard Kendall, Ossett won Trusted Agent.

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