Trusted Agent profile Β· Orpington

Andrews Estate Agents reviews in Orpington

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

2,315 reviews across 2 platforms

300 High Street, Orpington, BR6 0NF

Part of Andrews, see every office.

Andrews's office in Orpington, at 300 High Street, is rated 4.8 out of 5 across 2,315 reviews on two platforms, including 205 Google reviews rated 4.6.

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4.6 / 5

205

Reviews on Google

This office

Trustpilot logo

2,110

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Orpington office, from every platform, shown as written. First names only.

5/5

Trustpilot

Property management team

Joe was very helpful. He is very experienced and knowledgeable on how to handle disputes with tenants

Amir Β· 6 August 2024

Agent replied Β· 23 August 2024

Thank you, Amir! We're thrilled to hear that Joe provided excellent service. Your feedback is greatly appreciated!

5/5

Trustpilot

Shannon Bird was very friendly

Shannon Bird was very friendly, welcoming and knowledgeable about the property. She answered my questions and showed me round the house, explained the parking and back garden access.Many thanks.

Jinu Β· 12 December 2023

Agent replied Β· 15 June 2024

Hi Jinu, fantastic to see the five star review for Shannon. Really glad to see she provided you with excellent knowledge about the property and answered any questions you had! Thank you for the five star review and all the best, Laura.

5/5

Trustpilot

Bethany at Andrews’s was a great help…

Bethany at Andrews’s was a great help when purchasing my first property and everyone at Andrews was very helpful including chasing up my solicitor.

Connor Β· 19 December 2025

Agent replied Β· 25 December 2025

Thank you, Connor, for your wonderful feedback! We're thrilled to hear that Bethany and our team were able to assist you effectively. Congratulations on purchasing your first property! If you need any further assistance, feel free to reach out.

5/5

Trustpilot

Nancy Henley was great

Nancy Henley was great, empathetic, tailored her approach to my house desires and it felt like she equally cared about helping me and the seller.

Lina Β· 6 March 2024

Agent replied Β· 15 June 2024

Hi Lina, thank you for your five star review. Fantastic to see Nancy was able to assist you and deliver great support to yourself. Thanks again and all the best, Laura.

5/5

Trustpilot

Very professional staff

Very professional staff, from the initial contact right through to completion. Nancy Henley was excellent, responding to all questions and queries and keeping me updated throughout the whole process.

Paul Β· 9 December 2023

Agent replied Β· 15 June 2024

Hi Paul, thank you for taking the time to write a five star review. Fantastic to see Nancy has provided you with excellent service and made sure you were up to date throughout the whole process. Thanks again and all the best, Laura.

5/5

Trustpilot

Mukul is Fantastic

Mukul Mehta is a fantastic Mortgage & Protection Adviser at the Kingsbury office who went above and beyond to help me find the perfect mortgage deal. He was incredibly knowledgeable and worked tirelessly to secure a great rate for me. Not only that, but he also provided valuable advice about the home buying process. I highly recommend Mukul to anyone, especially first-time home buyers. He truly made the experience smooth and stress-free.

Aya Β· 2 February 2023

5/5

Trustpilot

Prompt follow up and action

Louise Gonella was very helpful in navigating a tricky situation.

Mrs Β· 21 November 2024

Agent replied Β· 23 December 2024

Thank you, Mrs. Wakefield, for your kind words. We're delighted to hear that Louise was able to assist you effectively. Your feedback is greatly appreciated! Best wishes, Jake

5/5

Trustpilot

Frank and honest with no hard sell

Excellent service. I'm used to similar companies putting their own interests first. Not the case - I was given the best advice and am very happy with the outcome. I had been anticipating a hard-sell approach and was very pleasantly surprised that this was nothing like the service provided. I would recommend using Andrews and will be using them in future myself.

Richard Β· 16 September 2024

Agent replied Β· 25 October 2024

Thank you, Richard! We're thrilled to hear you had a positive experience and felt well-advised. Your recommendation means a lot to us. Looking forward to assisting you again in the future!

5/5

Trustpilot

Richard was amazing while he was…

Richard was amazing while he was putting me through available properties to let. He’s got invaluable advice which were helpful.

Kingsley Β· 4 June 2024

Agent replied Β· 15 June 2024

Hi Kingsley , Thank you for the five star review. It is fantastic to hear that Richard was amazing during your search. Thanks , Lisa

5/5

Trustpilot

Tony & Akshar the best agents in town

Akshar & Tony were great, really supportive approachable and friendly. We would definitely recommend Andrews Estate Agents πŸ‘πŸ»

Pat Β· 9 July 2024

Agent replied Β· 23 August 2024

Hi Pat, thank you for the five star review. Brilliant to see that Akshar & Tony were on hand to assist you with everything you needed, each step of the way. Thanks, Rhys

5/5

Trustpilot

New front door

I own my flat but share a communal hall way and front door. I pay towards any maintenance and repairs shared by all the residents. I contacted Molly with regards to a new front door and in no time Molly had a quote, how much my share would be and also chased the job until it was completed. It’s great to have a new front door fitted especially coming into the winter months.Thanks Molly,Simon

Simon Β· 9 November 2022

5/5

Trustpilot

Holly was super helpful in helping us…

Holly was super helpful in helping us buy our first house! Strongly recommend.

Tom Β· 30 September 2024

Agent replied Β· 25 October 2024

Thank you, Tom! We're thrilled to hear Holly was able to assist you so well with your first home purchase. Your recommendation means a lot to us!

5/5

Trustpilot

Zyad was very kind

Zyad was very kind, supportive and professional all through the process.

Chioma Β· 28 October 2024

Agent replied Β· 23 December 2024

Thank you, Chioma! We're thrilled to hear that Zyad provided such excellent service. Your feedback is greatly appreciated! Best wishes , Lisa

5/5

Trustpilot

Professional agents

Tracey was lovely and professional. I felt reassured knowing someone like her will be looking out for my best interests.

Dominique Β· 28 May 2024

Agent replied Β· 15 June 2024

Hi Dominique, thank you for the review. Brilliant to see that Tracey was able to help you and was on your side through your dealings with us. Thanks again, Rhys

5/5

Trustpilot

We have been with Andrews in the last 8…

We have been with Andrews in the last 8 years and we never had received any substandard service. Their prompt attention to any property issue had made everything so easy and assuring.

GK Β· 23 September 2025

Agent replied Β· 25 September 2025

Thank you for your kind words and for being with us for 8 years. We're thrilled to hear about your positive experiences and appreciate your special mention of Janine Derbyshire. Your feedback motivates us to continue providing excellent service. Best wishes , Lisa

5/5

Trustpilot

Molly Wachon - a credit to Andrews Property Services

Over the last few months I had cause to deal with Andrews Property Group based in Bristol. There is one particular lady that is worthy of some big recognition and that is Molly Wachon. She totally understood my frustrations (with various external legal teams) in trying to sell a Leasehold property and once she was on the case everything fell into place - She was so helpful and a credit to Andrews. Thank you

RS Β· 12 October 2022

5/5

Trustpilot

Great

Kyle is a really helpful and kind agent that took time and effort into helping my partner and I secure a lovely flat :)

Amelia Β· 27 February 2024

Agent replied Β· 15 June 2024

Hi Amelia, thank you for sharing your experience with us. We are so pleased that Kyle and the team in Bath were able to help you both find your new home. We hope you settle in to your new home! Thanks again, Rhys

5/5

Trustpilot

Shamiya was super helpful and quick to…

Shamiya was super helpful and quick to respond!

Joe Β· 2 December 2024

Agent replied Β· 23 December 2024

Thank you, Joe! We're thrilled to hear that Shamiya provided you with excellent service. We appreciate your feedback. Best wishes , Lisa

5/5

Trustpilot

Property Purchase

Having recently purchased a property through Andrews I can honestly say that the whole team have gone beyond expectations. Special thanks to Keli, who have always kept in touch with the developments and was always there to clarify any issues. She kept liaising with the solicitors and vendors to ensure the transaction went through as smoothly (as buying a property can go) as possible.Great big thanks

Jose Β· 26 June 2023

5/5

Trustpilot

Mukul Mehta is great

Mukul Mehta the Mortgage and Protection Adviser at the Kingsbury office gave me excellent advice regarding my situation and options as well as useful to insight to mortgages. Thank you Mukul!

Oskari Β· 15 September 2023

Agent replied Β· 15 June 2024

Hi Oskari, thank you for the five star review. Brilliant to see Mukul providing you with all the information you needed, allowing you to make a full informed decision in what can be a confusing time in the mortgage market.Hopefully Mukul can continue to assist for years to come too! Thanks, Rhys

5/5

Trustpilot

Excellent experience

Excellent experience, Nancy had a very relaxing and friendly approach during the viewings around reigate, she put us at ease immediately. Nancy developed a very good rapport with us in a short space of time and worked around our schedule when we were delayed. I would strongly reccomend her firm Andrews reigate as an estate agent from this impression alone.

Kahseng Β· 28 September 2024

Agent replied Β· 25 October 2024

Thank you, Kahseng. We're thrilled to hear about your positive experience with Nancy. Your recommendation means a lot to us.

5/5

Trustpilot

Undoubtedly the best treatment I have…

Undoubtedly the best treatment I have received from an agency, thank you Lisa and the whole team for the treatment received. 100% recommended

Fernando Β· 7 March 2024

Agent replied Β· 15 June 2024

Hi Fernando, we are so pleased to see that you received such a brilliant service from Andrews. Thank you for the review and recommendation, Rhys

5/5

Trustpilot

Great Staff from Andrew. Everytime talk nice with people and trust Agency. And olso Sara Newman is a great Manager . Everytime find good solutions for people

Hi . I have great experience with Andrew. And olso Sara Newman is very good manager and very nice talk with the people.

Ionut Β· 4 March 2024

Agent replied Β· 15 June 2024

Hi Ionut, thank you for taking the time to write a five star review. Fantastic to hear you have had a great experience with Sarah and I am so glad she could help! Thanks for sharing and all the best, Laura.

5/5

Trustpilot

Professional service Andrews are the managing agents for a…

Andrews are the managing agents for a flat we own and rent out . Sadly our current tenant has proved to be very demanding and obstructive . Thankfully the property manager in charge is experienced, competent and professional . She has been an enormous help in dealing with repeated demands of the tenant , she acts promptly and professionally. Her advice to us is realistic and appropriate. I have come to rely on get judgment and help for several months now and cannot thank her enough . Her name is Elizabeth Taylor and she is a credit to Andrews Property Group

Jennifer Β· 4 August 2023

Agent replied Β· 15 June 2024

Hi Jennifer, thank you for the five star review, fantastic to see that the team have always been on hand to help you whenever required. It's also really pleasing to see that we were able to get you new tenants in a swift timeframe. We know Anisa will be really grateful to read your feedback.Thanks again, Rhys

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