Every review we hold for the Ormskirk office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWhen our existing tenants gave notice to leave, the team at Farrell Heyworth moved very quickly to get the property marketed. New tenants were found quickly with the minimum of fuss. The whole team worked really well. At the final stage, Imogen ensured a smooth process transition and provided a really professional service. Thank you
Paul · 30 January 2023
Agent replied · 29 July 2023
Thank you for taking the time to leave feedback. I am so pleased our team were able to provide you with a great service when letting your property. We know how important communication is to landlords and our lettings team make it their top priority to ensure customers are always well informed.
We look forward to continuing to support you with your property investment. If you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleTaylor was so helpful, excellent customer care, nos her stuff, friendly, a breath of fresh air.PositiveResponsiveness, Quality, Professionalism
Patricia · 25 August 2021
Agent replied · 29 July 2023
Thank you for taking the time to leave feedback. I am so pleased that Taylor and our Fulwood team have been able to help you.
We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleI can't recommend Farrell Heyworth enough and particualry due to Taylor and Anil. In this day and age to have people that you feel are genuinely trying to help you, offer exceptional service, call and email when they say they will and always keep you up to date is rare in this day and age but Taylor and Anil always do. Highly recommend and thank you.PositiveProfessionalism
Rick · 25 August 2021
Agent replied · 29 July 2023
Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
★★★★★ 1/5
GoogleUnbelievably after all my complaints and poor review of this company 20 minutes before my supposedly cancelled appointment, I still get a text saying that the valuer will be coming to my address at 11. They can’t keep using the following excuses - 1/ We are very busy 2/ It’s a IT issue 3/ It’s due to Covid !! Come on Farrell Heyworth sort yourselves out
Roger · 29 July 2021
Agent replied · 29 July 2023
Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued.
Our fulwood branch manager will be in contact with you shortly to discuss this matter. This will help us to identify the difficulties our customers may be experiencing so we can provide our normal exceptional customer service standards.
Kind regards,
Jeremy Collins - Director
★★★★★ 5/5
GoogleKatie in lettings, knowledgable and super efficient and simply cannot do enough. Best lettings agent!
G · 20 March 2025
Agent replied · 20 June 2024
It's wonderful to hear such positive feedback about Katie! We're thrilled that she provided you with such knowledgeable and efficient service. Our team strives to go above and beyond for our clients, and it's great to know that Katie exceeded your expectations. If you ever need assistance in the future or have any further questions, please feel free to reach out to our team. Best regards, Jeremy Collins Director Farrell Heyworth
★★★★★ 5/5
GoogleBrilliant service, Thanks Chris Plumpton, helpful advice and very quick service (on market Saturday... Sold Tuesday)PositiveProfessionalism
George · 25 August 2021
Agent replied · 29 July 2023
Thank you for taking the time to leave feedback. It's great to hear that you have been fully supported from the start of your sale by Chris and our Preston team.
It sounds like the team have gone out of their way to make your home selling process as easy and successful as possible and achieved a fantastic outcome for you.
If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleWe had great help in selling our house with Farrell Heyworth recently . We had made offer on another property when a potential buyer of our property pulled out midway through the purchase. While we were stressed and thinking about what to do next , Farrell Heyworth miraculously managed to secure us a new buyer in no time . Thank you Farrell and HeyworthPositiveProfessionalism
Stanley · 21 June 2021
Agent replied · 20 June 2024
Thank you for taking the time to leave feedback. I am so pleased that our Preston team were able to help you to achieve a fantastic result in the sale of your home in difficult circumstances.
If you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleReceived great service from start to finish. Can highly recommended Farrell Heyworth. Lily was so helpful and was always there to help.
Sarah · 29 July 2019
Agent replied
Thank you for taking the time to leave such kind feedback. We’re delighted that Lily and the team were able to provide you with a great service and we’ll pass your kind words on to the team. All the best, The Farrell Heyworth Team.
★★★★★ 5/5
GoogleTaylor was amazing from start to completion -PositiveResponsiveness, Professionalism
Holly · 21 June 2022
Agent replied · 20 June 2024
Thank you for taking the time to leave feedback. I am so pleased that Taylor and our Preston team were able to provide you with a friendly and professional and service. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleKatie Ward, professional ,good communication, found us lovely tenants.Highly recommended 👌 …
Karen · 20 March 2025
Agent replied · 20 June 2024
Thank you for your kind words and recommendation! We're delighted to hear that Katie Ward provided you with professional service and effective communication, resulting in finding lovely tenants for your property. If you ever need assistance in the future or have any further feedback, please don't hesitate to reach out. Best regards, Jeremy Collins Director Farrell Heyworth
★★★★★ 5/5
GoogleFrom start to finish Chris and his team have worked extreme hard to help us complete our sale
Aileen · 29 July 2020
Agent replied · 29 July 2023
Thank you for taking the time to leave feedback. I am so pleased our Preston team were able to provide you with a friendly and professional and service during the sale of your property. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported.
All the best,
Chris Heyworth, Director
★★★★★ 1/5
GoogleFrom the day I went with this company I did not want a for sale sign putting up ,but one appeared.when the contract was signed in Feb last year I have only had 2viewings since , I understand that the contrictions are due to covid but I feel I have been very let down by this company to say the least.NegativeResponsiveness
Craig · 21 June 2021
Agent replied · 20 June 2024
Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review, customer service is extremely important to us.
I understand you have recently spoken with the branch, and following some work by yourself inside the property, we have now had the opportunity to re-take photographs. This seems to have had a really positive impact on interest in the property and that this is now reflected in increased interest.
Our team will continue to keep you informed about the sales process but if there you need any additional support the team would be pleased to hear from you.
Kind regards,
Jeremy Collins - Director
★★★★★ 5/5
GoogleGreat service from the whole team in Southport. Amanda was really helpful with my search for a property. Although I couldn't secure the property I viewed with them, they kept in touch offering help and advice and other properties to view. Really approachable, knowledgable and professional wouldn't hesitate to recommend.
Sharon · 30 July 2019
★★★★★ 5/5
GoogleYet again a very professional service, Thank you.
G · 20 March 2025
Agent replied · 24 March 2024
Thank you for your kind feedback regarding the professional service you received. We're delighted to hear that you were satisfied with the level of professionalism provided.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleChris and the team are great, always helpful and keep me informed. Would highly recommend.
C · 29 July 2020
Agent replied · 29 July 2023
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help.
Wishing you all the best.
Kind regards,
Chris Heyworth, Director
★★★★★ 5/5
GoogleJonathan was very helpful and fast to respond would recommend
Danni · 29 July 2021
Agent replied · 29 July 2023
Thank you for taking the time to leave feedback. I am so pleased that Jonathan and our Preston team were able to help you.
If you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleAnil Parmar mortgage advisor was excellent from start to finish! He was very professional but also friendly, honest and compassionate. He was contactable any time of day / day of the week and went above and beyond to ensure a fantastic service delivery. I would highly recommend his services.PositiveResponsiveness, Quality, Professionalism, Value
Laura · 21 June 2022
Agent replied · 20 June 2024
Thank you for taking the time to leave a review of our mortgage adviser, Anil. I know that Anil always strives to provide his clients with the very best service and support throughout the mortgage application process. He will be delighted to hear you were happy with our service.
Our team are always happy to answer any mortgage or property related questions you may have so please feel free to get in touch whenever you need us.
All the best,
Jeremy Collins - Director
★★★★★ 5/5
GoogleVery nice place.. Thomas was very heplful and explaned everything I need to know.
Martin · 29 July 2020
Agent replied · 29 July 2023
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. I will pass your kind words on to the team, who will be delighted.
All the best,
Chris Heyworth, Director
★★★★★ 5/5
GoogleThe whole team at Farrell Heyworth Ormskirk were fantastic. Nothing was too much trouble. Thank you
Maureen · 29 July 2019
Agent replied
Dear Maureen,
Thank you for taking the time to leave our team such a positive review. I am delighted to hear they went out of their way to provide you with such a great service.
All the best,
Chris heyworth - Director
★★★★★ 5/5
GoogleI had a few questions I needed answering and the team was very quick to respond, Liam Taylor got back to me and was very helpful! Couldn’t recommend enough!!
Lucy · 20 March 2024
Agent replied · 24 March 2024
We're delighted to hear that Liam Taylor and our team were able to promptly address your questions and provide helpful assistance. Thank you for recommending us! If you have any further inquiries or need assistance in the future, please don't hesitate to reach out to the team. Best regards, Jeremy Collins Director Farrell Heyworth
★★★★★ 5/5
GoogleWe used the services of Farrell Heyworth mortgage advisor Anil Parmar who was absolutely brilliant for us as first time buyers, holding our hand as we negotiated the process. He was extremely responsive and made sure he noted all our important dates so he could check in regularly to ensure things stayed on track.
We always felt his advice about mortgages and insurances was honest and tailored to our needs, while giving us plenty of time to think things through and come back with questions.
He responds rapidly and is genuinely friendly in his communication. We would highly recommend him and will be back in the future.PositiveResponsiveness, Quality, Professionalism, Value
Ceciel · 21 June 2022
★★★★★ 1/5
GoogleBeen to look at park homes in stopgate lane Kirkby looking at video on website it shows all other places around there like mosick hall golf club also maghull square and maghull sports centre doesn't mention Kirkby sports centre David Lloyd or shops in tower hill and Kirkby market so I think there not telling truth about were property is
Tony · 15 December 2019
Agent replied
Dear Mr Wilson,
Thank you for taking the time to get in touch with us. The video introductions we use to feature some of our properties have a short section to introduce some of the amenities in the vicinity of the property. Due to the short length of the video and wealth of excellent shops, transport links and sports facilities in Kirkby we would be unable to feature them all in the given time.
Our branch team would be delighted to discuss the exact location of the property with you and to arrange a viewing at your request. I hope this reassures you that we always endeavour to accurately represent the location of our properties wherever they are shown to prospective buyers.
Kind regards,
Chris Heyworth - Director
★★★★★ 5/5
GoogleI am so excited to proceed with the purchase of a property through Farrell Heyworth. Blake has been so so helpful and positive, the process so far has been straight forward and transparent. Can’t fault the service
Georgia · 29 July 2021
★★★★★ 5/5
GoogleI had my property on the market for 11 months with leftmove. Poor communication waste of time. I then changed to farrell and heyworth what a breath of fresh air. Chris came and valued the house and within 1 week we have an offer and it looks like a sale. Not the cheapest but worth the extra.
Michael · 29 July 2020
Agent replied · 29 July 2023
Thank you for taking the time to leave feedback. I am so pleased our Preston team were able to provide you with a friendly and professional and service during the sale of your property. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported.
Chris and the team will be doing everything they can to get the right outcome for you and would be delighted to discuss any aspect of your sale going forward.
All the best,
Chris Heyworth, Director
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