Trusted Agent profile
★★★★★
431 reviews across 1 platform
2 Church Street, Ormskirk L39 3AN
Part of Farrell Heyworth, see every office.
Farrell Heyworth's Ormskirk office at 2 Church Street is rated 4.3 out of 5 across 431 reviews on 1 platform, including 431 Google reviews rated 4.3. Checked 9 October 2026.
Every review we hold for the Ormskirk office, from every platform, shown as written. First names only.
5/5
GoogleCan not believe how on the ball and efficient Farrell Heyworth have been with advertising my house! Special thanks to Taylor who lined up four proceed able viewers in the first few days with an acceptable offer in the first week! So happy to be now looking for next home! Top marks to Taylor Ten Stars!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleKatie ward and the team a Farrell heyworth were amazing. They were very helpful throughout the renting of my property. Katie ward was always available for help, and acted as an excellent liaison . Their service is much appreciated and I would definitely recommend them to anyone renting their property.
Thank you for your kind words! We're delighted to hear that Katie Ward and the team at Farrell Heyworth provided you with amazing service and were helpful throughout the renting process of your property. We appreciate your recommendation. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. Best regards, Jeremy Collins Director Farrell Heyworth
5/5
GoogleKatie ward and the team a Farrell heyworth were amazing. They were very helpful throughout the renting of my property. Katie ward was always available for help, and acted as an excellent liaison . Their service is much appreciated and I would definitely recommend them to anyone renting their property.
Thank you for your kind words! We're delighted to hear that Katie Ward and the team at Farrell Heyworth provided you with amazing service and were helpful throughout the renting process of your property. We appreciate your recommendation. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. Best regards, Jeremy Collins Director Farrell Heyworth
5/5
GoogleKatie ward responds to enquiries in a timely manner, always helpful and cheery. High recommend Farrell heyworth 5 🌟. …
Thank you so much for your fantastic review! We’re thrilled to hear that Katie provided you with excellent service. We take pride in ensuring our clients receive timely, helpful, and friendly assistance. Your recommendation means a lot to us! Best regards, Jeremy Collins Director Farrell Heyworth
5/5
GoogleOnly good things to say for farrell heyworth. Our purchase on a house was fallen through from a different estate agent and a house came up on farrel heyworth website and we rang them instantly. Since we came to contact the staff went above and beyond to help us specially Taylor. We are so grateful and thankful for all their help and chasing on behalf of us. What a great team definitely recommend.
Thank you for taking the time to leave feedback. I am delighted to hear that Taylor and the Preston team team were so helpful during the purchase of your new home. I'll pass your kind words on to the team who will be delighted. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best in your new home. Kind regards, Jeremy Collins, Director
5/5
GoogleSold my Mums house with Farrell Heyworth Ormskirk in a matter of weeks. Rachel & Lily were very helpful throughout this difficult time and made the whole transaction smooth. Thank you girls
Thank you for taking the time to leave feedback. I'm extremely pleased to hear our Ormskirk branch team, Rachel and Lily in particular, have been so helpful during the sale of your property. They will be delighted to hear you felt they were so helpful. If we can be of any further assistance please don't hesitate to get in touch. All the best, Chris Heyworth, Director
5/5
GoogleLily kept us fully informed every step of the way , both in buying and selling, and acted as a very useful bridge between solicitors and clients as well ! Thoroughly recommend
Dear A b, Thank you for taking the time to leave feedback. I am delighted we were able to provide you with a great service and I will pass your kind words on to the team. All the best, Chris Heyworth - Director
5/5
GoogleChris is exceptionally professional and responding. I would give it 5 stars
Thank you for your glowing review of our Preston branch manager Chris! We are so glad to hear that you found him to be exceptionally professional and responsive. A 5-star rating is a testament to his hard work and commitment to delivering exceptional customer service. We appreciate your positive feedback and are grateful for the opportunity to serve you. Thank you for choosing us and we hope to have the opportunity to assist you again in the future. Kind regards, Jeremy Collins - Director
1/5
GoogleDreadful company! Never answer the phone or emails! Staff rude! Avoid!
Thank you for your feedback, we’re sorry to hear that your experience didn’t meet expectations. This certainly doesn’t reflect the level of service we aim to provide, and we’d really appreciate the opportunity to look into what happened and put things right. Please feel free to contact our team directly at preston@farrellheyworth.co.uk so we can better understand your concerns and follow up appropriately. Best regards, Jeremy Collins Director Farrell Heyworth.
5/5
GoogleBrilliant estate agents. Have been so helpful with the selling of a much loved home. Keeping me informed at every stage. Chris in particular has been amazing, even to the extent of running me around in his car! The whole team are friendly, informed and make you feel welcome at the office. They have all made the difficult process of selling a house a little easier. Would definitely recommend them if you are selling your home.
Thank you for taking the time to leave feedback. It's great to hear how individual members of staff have gone out of their way to make your home selling process as easy and successful as possible and that our proactive Preston team have achieved such a fantastic outcome during the sale of your property. If we can be of any further assistance please don't hesitate to get in touch. All the best, Chris Heyworth, Director
5/5
GoogleI dealt with Jonathan in Lettings. Great help and did what he said he would. Really efficient and fast service. Many thanks Jonathan.
Thank you for taking the time to leave feedback. I am so pleased that Jonathan and our Preston team were able to provide you with a great service. We know how important communication is to our customers and our lettings team make it their top priority to ensure customers are always well informed. We look forward to continuing to support you. If you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director
5/5
GoogleStaff were highly professional, attentive and went far out of their way to make things happen efficiently. I recommend highly.
Thank you for your kind words. We're thrilled to hear that our staff's professionalism and attentiveness made a positive impact, and that they went above and beyond to ensure everything ran smoothly. Your recommendation means a lot to us. Please don't hesitate to reach out if you need anything in the future. Best regards, Jeremy Collins Director Farrell Heyworth
5/5
GoogleI wanted to formally thank you and the team for the hard work, professionalism and excellent communication skills exhibited during the successful sale of my dad's house. As a person who spent 30 plus years of success in sales and many in estate agency management and listing I know exactly what makes a great team. You and your team are truly exceptional. From the initial call, through your visit and listing - details were professionally presented and marketed - then testing the market with the original price - then taking the viewings and adjusting the price from the feedback - then managing the offers - perfect process! Communication throughout was excellent. Faultless.
Dear Mr Anderson, Thank you for taking the time to leave us a review. We are delighted to hear you received such a great service, when successfully selling your property, from our Ormskirk team. We work hard to ensure our processes achieve the very best results for our clients and we couldn't be happier that this has been the case for you. If we can be of any further assistance please don't hesitate to get in contact. Kind regards, The FarrellHeyworth Team.
1/5
GoogleI have never encountered service as relaxed as that offered by the Lettings division of Farrell Hayworth (FH). I rarely leave reviews online but was so disappointed by the time FH took dealing with my tenancy application that I wish to warn others who may need an application dealt with quickly: I paid an £150 fee for a reference check on the 15th August, and only now just signed a tenancy agreement to begin the 9th November (nearly 3 months). It took 2 weeks for FH to even send me the application form. Over the course of the tenancy application I had to call them on average 2-3 times a week for updates. They were very polite on the phone (would love to share a pint with Stuart), but they lack any sense of urgency and rarely call back on request (perhaps a fifth of my calls were returned). Please note that their agency fee is non-refundable.
Dear Mr Merivale, Thanks for getting in touch with your concerns. We are keen to hear all feedback from our clients and actively consider it when planning changes to our customer service policy. All applications are dealt with by our lettings department as expediently as possible. Occasionally applications take longer than expected due to delays regarding third parties which are beyond our control. Communication with our clients is very important to us. Our lettings team are constantly working hard behind the scenes to ensure all matters are dealt with as quickly as possible and are in contact with clients as and when they have information to share. Our lettings team at Preston would be more than happy to discuss your concerns further. Please feel free to contact them on 01772 888012. Kind regards, Laura@FarrellHeyworth
5/5
GoogleA sale agreed today. Thank you Taylor and the Team for all your hard work and support with the sale.
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best with your search. Kind regards, Jeremy Collins, Director
5/5
GoogleHad a fantastic experience selling my house with farrell heyworth, only 5 weeks from listing to sale! They knew we were ina. hurry to sell and within 48 hours of dping the valuation, our house had photos, video and fully listed for sale! would like to say a special thankyou to Taylor who has been so helpful all the way through and her chatty, positive attitude made everything easier 🙃
Thank you for taking the time to leave feedback. I am so pleased that Taylor and our proactive Preston team have been able to help you ro sell your home so quickly. I'll be sure to pass your kind words on, they will be delighted. We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director
5/5
GoogleGreat service, thank you Natalie for all your help.
Thank you for leaving a positive review! We're glad to hear that Natalie was able to provide great service. If you have any further property needs in the future, please don't hesitate to contact us. All the best, Jeremy Collins - Director
5/5
GoogleWould recommend Farrell Hayworth if you want a professional and honest appraisal.Andrew Roscoe was both informative and knowledgable.His advice was invaluable,a credit to the company.
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service when valuing your property. I will pass your kind words on to Andrew and the team, who will be delighted. All the best, Chris Heyworth, Director
5/5
GoogleI have just recently sold a property and dealt with Taylor. She was brilliant. Very professional rang me regularly to keep me up to date with the property and was so friendly. Taylor always put my mind at ease during a stressful time so thank you for your hard work.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI would like to thank Russell Hodgson and the team of Farrell Heyworth for their quick dedicated efforts to find me and my family a new home in a record time very unexpected. As it normally takes much longer. But a very cheerful friendly helpful team I would always recommend who made it possible for us thanks appreciate it.
5/5
GoogleTaylor has been extremely professional throughout my house sale, and continues to keep me updated throughout the sales process.PositiveProfessionalism
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best with your search. Kind regards, Jeremy Collins, Director
1/5
GoogleCon estate agent gave the house to another buyer even after my offer had been excepted and I had instructed solicitors paid for a survey and searches, because someone offered more 3 months later. They like to push the prices up creating a bidding war making thousands on peoples miseries. Lied to me time and time again. Stay clear.
Thank you for taking the time to leave a review. Customer service is extremely important to us and your custom is highly valued. The sales market is moving extremely quickly at present. We understand it can be very frustrating not to secure your chosen property but unfortunately this is a matter beyond our control. We have a legal duty to inform our vendor clients of every offer that is made for their property. We are then duty bound to act on their instructions. We hope you find your ideal home quickly and our team are still here to help. kind regards, Jeremy Collins - Director
5/5
GoogleA big thank you to Anil Palmer for his great service, friendly, straightforward and an efficient all round experience.
Thank you for taking the time to leave a review of our mortgage adviser, Anil. I know that Anil always strives to provide his clients with the very best service and support throughout the mortgage application process. He will be delighted to hear you were happy with our service. Our team are always happy to answer any mortgage or property related questions you may have so please feel free to get in touch whenever you need us. All the best, Jeremy Collins - Director
5/5
GoogleVery efficient handling of finding a new tenant to move in with no break in tenancy.
Thank you for your kind review! We’re delighted to hear that the transition to your new tenant was handled efficiently. At Farrell Heyworth, we strive to ensure smooth and seamless experiences for both landlords and tenants. Best regards, Jeremy Collins Director Farrell Heyworth
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Farrell Heyworth's Ormskirk office has 431 reviews across 1 platform: 431 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Farrell Heyworth is rated 4.3 out of 5 across all 431 reviews, and 4.3 out of 5 on Google from 431 reviews, checked 9 October 2026.
Farrell Heyworth, 2 Church Street, Ormskirk L39 3AN.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.