Trusted Agent profile · Ormeau · Belfast
★★★★★
444 reviews across 1 platform
Somerset House, 240-242 Ormeau Rd, Belfast, BT7 2FZ
Part of Reeds Rains Favsco NI, see every office.
Reeds's office in Ormeau, Belfast, at Somerset House, is rated 4.9 out of 5 across 444 reviews on 1 platform, including 444 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Reeds Rains, Ormeau NI hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ormeau.
The Trusted Agent 2026 results for Reeds, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Ormeau office, from every platform, shown as written. First names only.
5/5
GoogleI have been renting a property out through Reed Reins with the help of Naoimh for nearly 3 years now. As I live abroad, there are many things that I cannot do myself but I never have to worry about anything. Naoimh takes care of it all from A-Z and is always a phone call away. Happy to continue using this service!
Hi Simon, thank you; we appreciate your feedback! Reeds Rains Estate Agents Ormeau
5/5
GoogleWould highly recommend the Reeds Rains, Ormeau Road. Very friendly and efficient staff, especially Naoimh, Lettings Manager. Naoimh was very quick in finding us a tenant and kept us informed throughout the process.
Thank you Michele.
5/5
GoogleNaoimh Leonard was my point of contact while I rented a property with Reeds Rains and was always on hand for any issues or queries we had! Fantastic for responding promptly and proactive in helping us in any way she could!
Thank you Shannon.
5/5
GoogleI had an excellent experience buying my property with Reeds Rains. When viewing the property I was shown around by Eileen who was very polite and accomodating when I wanted to re-view the house later with family members. With the sale agreed I then worked closely with Grainne to completion. Grainne was brilliant, always warm and friendly on the phone and extremely helpful, patient and knowledgeable when there were any unexpected bumps in the road. Couldn't recommend them enough!
5/5
GoogleWhat a great experience selling our house with reeds rain and in particular Grainne. Gráinne really was excellent to deal with keeping us up to date with everything and the most important thing to us was in a timely manner . Phone calls were responded to and emails answered and nothing was any trouble . Really can’t say enough good things about the entire experience and thank you again Gráinne .😃
5/5
GoogleNaoimh Leonard was excellent from start to finish.
Thanks for this review Andrew. Team RR
5/5
GoogleI cannot recommend Naoimh highly enough. I find her to be most personable, caring and friendly yet completely efficient, knowledgeable, experienced and reassuring. Any difficulties encountered with my first letting experience, as a landlord, swiftly became her problem and were quickly sorted, while keeping me up to date at every stage. I look forward to her continued support and guidance.PositiveProfessionalism
Thanks for your feedback Jenny, Naoimh will also appreciate you taking the time to leave this. Thanks again for the business! Team RR.
5/5
GoogleReally personable lettings agency. Naoimh from the Ormeau branch is so friendly, helpful and has great communication updating me throughout. Thanks to Reeds Rains, I now live in a beautiful property and Naoimh made the process very easy. 10/10.
1/5
GoogleI have never met a group of more incompetent letting agents in my life. Go with anyone over RR
We’re sorry to hear about your experience with our service. We would welcome the opportunity to discuss this further if you contact the branch directly.
5/5
GoogleThank you Naoimh for all your help, patience and hard work to ensure everything was perfect! Reeds Rains has been amazing. From the presentation of the properties, to their conduct and the way they courteously followed up with everything, made the house move a very pleasant and Wonderfull experience. I definitely recommend them to anyone!
Thank you for this review! We're delighted we could help and wish you all the best for the future! Team RR
5/5
GoogleThe team at Reeds Reins were fantastic. Grainne was a massive help and the communication was brilliant and everything went smoothly! Would definitely use them again. Thank you!
Thank you Ronan.
5/5
GoogleGreat help and always reliable and friendly
Hi Dermot! We're so happy we were able to help you out!
5/5
GoogleHad a smooth process viewing, applying and moving into a rental property through Reeds Rains. There was regular contact from the lettings manager Naoimh to keep us updated on the progress of our application and help with any queries once we'd moved into the property.
Thanks Sean, enjoy your new home. Team RR
5/5
GoogleI would highly recommend Reeds Rains when looking to buy or sell your property. I met with a few estate agents before finally deciding on Reeds Rains. From initial contact to completion the service provided was seamless. I was very well informed throughout the entirety of the process and I felt valued as a client/ customer. Everyone I encountered were courteous, knowledgeable and genuine. Thank you to Alan & Grainne in particular who were fantastic throughout.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFrom start to finish my experience with Naoimh and Reeds Rains was excellent. Very professional, committed to my needs and kept informed at all times. The paperwork was a breeze, and all explained to me expertly. All in all a very positive transaction.
Thanks Terry. Enjoy your new home. Team RR.
5/5
GoogleReeds Rains Ormeau Road - Great service & friendly staff. Ethan Fleck was fantastic. Was very accommodating for viewings & was able to answer my questions the same day I asked them. He couldn't be more helpful & was great at keeping me updated if not from him from a colleague. Would happily use their service again.
5/5
GoogleThank you Ryan, Grainne and all the team at Reeds Rains for the excellent service provided. We will definitely recommend Reed Rains to all our friends and family. Best wishes Lorraine and Julie
Thank you Julie and Lorraine. Best of luck to you both. Team RR
5/5
GoogleDealt with the main Lettings Manager in here Naoimh Leonard. Extremely reliable, friendly and always on the ball. We had to move into a new property and she made the process very smooth. Always responsive when she had to be contacted. Would 100% recommend!
Many thanks for this feedback Alex, best of luck in your home.
5/5
GoogleThank you Reeds Rains for helping me to find out a suitable property in a small notice and the smooth check-in process. Thank you very much Naoimh Leonard for all your help.
Thank you for this review of our Belfast office, best of luck in your home.
5/5
GoogleNaoimh was amazing throughout the whole process of renting with Reeds Rains. She kept us updated through every step and was always available to answer any questions we had about the property!
Thank you Katie. Team RR
5/5
GoogleI recently purchased a house through Reeds Rains, Ormeau Road. Alan, Ryan and team were extremely helpful, friendly, supportive and professional throughout the process. Excellent service throughout from Alan who kept me updated and dealt with any issues promptly and efficiently. I would highly recommend. Thank you very much.
Hi Julie, thank you so much for taking the time to leave us this review, the whole team at our Ormeau Road office really appreciate it. We wish you all the best in your new home! Team RR
5/5
GoogleGrainne Reihill and the team at Reeds were fantastic and provided me with an outstanding, professional, attentive and sympathetic service. From the first time coming to valuate the property to the closing, I felt always well looked after and it made a real difference in the whole process. I am very glad with how things worked out and would recommend them to everyone. In selling or buying do not hesitate from getting in touch with Reeds Rains. Thanks very much guys!!
5/5
GoogleMy experience with Reeds Rains was excellent. Naoimh made the rental paperwork process easy. She is very responsive, always available via phone or email to address any concerns or requests.
Thanks for this feedback. Team RR
5/5
GoogleMy experience with Naoimh Leonard from Reeds Rains has been exceptional. She is efficient, highly responsive, professional and a pleasure to deal with. I would not hesitate in recommending Reeds Rains to anyone. Thanks Naoimh for all you've done!
Thanks Rachel. Team RR
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Reeds, Belfast won Trusted Agent.
Tell us what you need and we'll put you in touch. Reeds Rains, Ormeau NI hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ormeau.
