Trusted Agent profile · Orkney
Verified
★★★★★
282 reviews across 3 platforms
Watergate House, Orkney, KW15 1PD
K Allan Properties's office in Orkney, at Watergate House, is rated 4.9 out of 5 across 282 reviews on three platforms, including 187 Google reviews rated 4.9.
187
Reviews on Google
This office
11
Reviews on Facebook
Business-wide
84
Reviews on Trustpilot
Business-wide
Every review we hold for the Orkney office, from every platform, shown as written. First names only.
5/5
TrustpilotHighly recommend
Excellent estate agency, professional yet has a personal and friendly approach, Karen and her team were always very punctual and we were always well informed. Overall a great service that I would highly recommend. Thank you to Karen and her team for a quick and smooth house sale 🤩
Thank you for this lovely review Kirsty. It was a pleasure working with you and we wish you all the best.
5/5
GoogleVery helpful team. If we need anything, they quick response. Andy manage my property 10 years ago. He is very friendly, very helpful. Very easy to communicate with him.
5/5
GoogleReally helpful staff, very thorough and answered any questions asked. Very professional company.
Hi Gavin, thank you for taking the time to leave us a review, it means a lot to our team. All the best in your new home. Kind regards Helen
5/5
GoogleKaren is by far the best property agent in the Orkney Islands. She is knowledgeable, informative and is able to deliver exactly what is needed whether it is a home for a growing family or a second home for the soon to be retired.
Thank you so much for your kind review, it’s much appreciated.
5/5
GoogleKaren Allan and her team were really impressive, an estate agent company who really cares about their clients and will provide the help you need in buying and selling properties.
Thank you for your lovely review.
5/5
Facebook"Karen was a dream to work with. She was pleasant, efficient, extremely contactable and always had the answer to all of our many queries while selling our house.Karen worked her socks off to get us the best outcome and we'd recommend her to anyone in Orkney looking to sell their property."Ian Johnston and Kelly Sinclair
You guys are so sweet. Thank you so much for your lovely recommendation. It was all my pleasure and I’m so glad you were able to sell and buy with me. All the best xxx
5/5
TrustpilotHighly Recommended!
I first spoke with Karen regarding a property she was advertising for sale. After a brief conversation, I realised I was speaking to a genuinely honest, extremely affable and knowledgable estate agent. The advice she gave me during that phone call was totally impartial and turned out to be entirely accurate. It made me completely rethink the timeline I had initially set for selling our own house. On a previous house sale, I'd used a local estate agent in Elgin and it had went very well. Naturally, I had planned to use the same local firm again. However, my initial experience with Karen was so positive I decided to follow my gut instinct and ask her to sell our house instead. I can say, without doubt, it was completely the right decision. Throughout the whole process Karen and her team were impeccable. The photographers she sent did a fantastic job, as did the solicitors she recommended. Karen is assuredly a people person and does everything she can to help guide potential buyers and sellers through the housing market minefield. This was very evident by the number of people viewing our property that commented on how lovely Karen had been with them and how refreshing it was. Obviously this mirrored and corroborated my own first impression of Karen. I know that she also spoke at length to the unsuccessful bidder on our house to help put them in a stronger position for the future. For me, Karens excellent interpersonal skills are what sets her apart from the other estate agents I've dealt with. These skills definitely were a major factor in making this such a successful house sale for us. There will always be inherent stress in moving home, but I can safely say that Karen made this move as stress free as possible. If I ever choose to move again, I will absolutely be giving Karen a call. I highly recommend K Allen Properties based on my own personal experience.
5/5
GoogleI have been working with Janessa Walker who has helped me with my tenancy and has made it a very smooth and pleasant process. She has been very helpful and I couldn’t have asked for a better member of staff to help me through it.
Hi Jemma, thank you for your kind words and for leaving us a review. Its great to hear Janessa has been helpful and that you have been pleased with our service. Janessa is a great asset to our team. All the best in your new home. Kind regards Helen
5/5
TrustpilotEnthusiastic, ambitious and professional. Recommend.
Straightforward to deal with and always easy to get in contact with, Karen is as ambitious to get the best price possible for my home as I am. Karen was thoroughly professional from photography to negotiations, and took all the pressure off me, the seller. Her service stands head and shoulders above others in terms of ease of communication with both seller and potential purchasers. Her reach is wide and she uses all media well, so I'm completely confident that no sale "got away".
5/5
TrustpilotAmazing
Amazing. Karen and the team were a huge source of reassurance throughout an extremely stressful process which they made much much easier. They were completely trustworthy in every respect - I wouldn't use another estate agent if you paid me.
Thank you for this lovely review Will. It’s been a pleasure working with you on the sale of your property.
5/5
TrustpilotI’ve dealt with many agents in my time…
I’ve dealt with many agents in my time and can truly say that my experience in dealing with Karen has been world class. From the first initial phone call enquiry to a FaceTime viewing to finally meeting in person, what a pleasure it’s been to work with such a professional and passionate individual. Karen understood what we where looking for from the start and managed to deliver over and beyond our expectations. Highly recommend her services to anyone looking for a reputable agent who knows the market and understands the need of her clients. With her continued success we wish her and her team all the very best in the industry.
5/5
GoogleGreat company to work with - always there to help with any queries i have :)
Hi Nicole, thank you for taking the time to leave us a review, it means a lot. Kind regards Helen
5/5
TrustpilotKaren Allan Properties - A very positive experience, with a very positive outcome!
Karen Allan Properties have been an absolute pleasure to deal with and we have thoroughly enjoyed working with them, whilst selling our property. The whole team have been professional, exceptionally responsive and on top of their game with regards to getting the best outcome for us. We could not recommend them highly enough and wouldn't hesitate to use them again in the future. Thank you Karen, Nicola, Allana and Tallis
5/5
GoogleKaren is by far the best property agent in the Orkney Islands. She is knowledgeable, informative and is able to deliver exactly what is needed whether it is a home for a growing family or a second home for the soon to be retired.
Thank you so much for your kind review, it’s much appreciated.
5/5
GoogleThe agents at HomeSmart were incredibly friendly, welcoming and fast moving in every regard. I am really glad to have had them work on my tenancy. It made looking for and renting a home much less stressful.
Hi Mabel, thank you for your kind words and for leaving us a review, I am so pleased that you have been happy with our service. All the best in your new home. Kind regards Helen
5/5
TrustpilotKept fully updated on viewings and…
Kept fully updated on viewings and feedback. Appreciated all the efforts Karen and her team put in especially after the sale fell through the first time. Great open and honest conversations throughout and no nonsense. Thank you!
Thank you for taking the time to leave us this lovely review. It was lovely to work with you.
5/5
GoogleTook 1 week from going on the market to get a buyer as Colin knew the market. Very happy
Hi Janet, thank you for taking the time to leave us a review, I am glad you have been pleased with the service, Colin really knows his stuff!! All the best in your new home. Kind regards Helen
5/5
GoogleAmazing. Karen and the team were a huge source of reassurance throughout an extremely stressful process. I wouldn't use another estate agent if you paid me.
Thank you for this lovely review Will. It’s been a pleasure working with you on the sale of your property.
5/5
GoogleExcellent service, no issues. Alisha Pass and Janessa Walker managed my letting arrangement and the process was very smooth and professional. It was particularly good because they handled my case all the way from viewing to contract signing. Many thanks.
Hi Daisy, Thank you for leaving us a review and for your kind words, all the best in your new home. Kind regards Helen
5/5
GoogleMyself and husband used homesmart estates agent to find our home . We are absolutely thrilled and excited for this chapter. Their team is very kind and supportive we couldn’t have asked for better help. Thank you so much .
Hi Smi ley, Thank you for your kind words and for taking the time to leave a review. All the best in your new home. Kind regards Helen 🧡 …
5/5
TrustpilotKaren and her team at K Allan…
Karen and her team at K Allan Properties were excellent, the service was second to none. They were fast, efficient and effective. I have bought and sold several times over the years, Karen and her team outshone the others. I can’t thank Karen and her team enough, they were “SIMPLY THE BEST” 🏆 Jackie 👏💐
5/5
TrustpilotExcellent service all-around.
Thank you for taking the time to leave us a lovely review. It’s been lovely working with you both. Wishing you all the best for your exciting new future. Kind regards Karen & the team.
5/5
GoogleExcellent 1st class letting agents I rent my properties through them , Hamid who deals with repairs etc for my properties knows his stuff and is very professional, polite and always helpful is an asset to this company
Hi Mark, thank you so much for taking the time to leave us a review! We’re thrilled to hear that you’re happy with our service, and it’s great to know that Hamid is taking good care of your properties. Your feedback really does mean a lot to us as a small business. We’re excited to keep managing your properties for you. Kind regards Helen
5/5
GoogleWas great to meet Hamid yesterday, he was really helpful and went through the process of the appointment really clearly. Has also been really proactive in sorting even small issues since we met yesterday. Fantastic person and service
Hi Danny, thank you for taking the time to leave us a review and for your kind words. I am glad Hamid has been helpful. All the best in your home. Kind regards Helen
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