Every review we hold for the Orkney office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotCannot fault K Allan Properties
From start to finish Karen put our needs first.She was there anytime of day to answer emails and often would phone just to check in while our house was on the market to let us know how she was planning to promote its listing.No question seemed silly and she made the whole process as stressfree as possible. We had a bit of urgency selling our house and Karen had the listing up the same day she came and took pictues. She does not hang about! She has an eye for detail and had our house staged perfectly and resulted in a sale in just a few weeks. Would highly reccomend selling with Karen.
Katharyn · 28 February 2022
Agent replied · 10 September 2023
Thank you so much for your lovely review Katharyn!
The K Allan Team.
★★★★★ 5/5
TrustpilotKaren and her team were always on hand…
Karen and her team were always on hand with any questions. Flawless and stress free process from start to finish.
Ali · 6 February 2025
★★★★★ 5/5
TrustpilotSelling with Karen Allan properties
Karen and her team have been so helpful.
I have never sold a house before so I relied on her experience to guide me through.
Nothing was a problem and she made the process easy, effective and efficient.
Rolf · 9 April 2024
★★★★★ 5/5
TrustpilotEveryone from K Allan are very friendly
Everyone from K Allan are very friendly, helpful and caring, especially Karen herself, she would go beyond her job to help you.
Mareeya · 1 March 2023
Agent replied · 10 September 2023
Thank you ever so much for this lovely review. Its been a pleasure being part of this journey with you. I would like to wish you all the best with your new property and your new life in Orkney.
★★★★★ 5/5
GoogleHomesmart have managed my property for the last few years. Always professional and responsive. A friendly and competent team
Talib · 3 August 2025
Agent replied · 3 June 2026
Hi Talib, Thank you for your continued trust over the past few years! We're so pleased to hear you've found our team professional, responsive, and friendly. It’s always a pleasure working with you, and we really appreciate your kind words and ongoing support. Kind regards Helen
★★★★★ 5/5
GoogleVery good and professional experience, best letting agency I have come across. I will always use them for future Lettings or Buying of properties.
Emmanuel · 3 June 2025
Agent replied · 3 June 2026
Hi Emmanuel, thank you for sharing your feedback with us, I am glad you have had a good experience. All the best in your new home. Kind regards Helen
★★★★★ 4/5
GoogleExcellent quality service to move in and professional, I dropped 1 star as the room needs cleaning even though room is nice.
Lee · 3 June 2025
Agent replied · 3 June 2026
Hi Lee, thank you for taking the time to leave a review, and for your kind words. Apologies that the room wasn’t cleaned to your satisfaction, I will look in to this. Kind regards Helen
★★★★★ 5/5
GoogleI've been using HomeSmart for years, they are excellent. Incredibly professional and great communication, highly recommended!
M · 3 August 2025
Agent replied · 3 June 2026
Hi M B, thank you so much for your kind words and for leaving us a review. It is our pleasure to look after your properties. As a small independent business, it means a lot to us. Kind regards Helen
★★★★★ 5/5
TrustpilotExperience & Quality with style!
Karen is clearly a local expert in the markets she covers!
Looking at investment opportunities, Karen was attentive and knowledgable across the segments that we work and understands our requirements.
Highly recommend K Allan Eatate agents on both seller and purchaser services!
Frederic · 28 September 2023
★★★★★ 5/5
TrustpilotGreat local knowledge
Prompt replies to any queries, positive marketing and good knowledge of the local market made the experience much easier.
Customer · 24 June 2025
Agent replied · 26 September 2025
Thank you for your lovely review.
★★★★★ 5/5
GooglePleasant staff who were always available to call with any enquiries. Helped me through a long house move.
Jim · 3 July 2025
Agent replied · 3 June 2026
Hi Jim, thank you for your kind words and for leaving a review. Wishing you all the best in your new home. Kind regards Helen
★★★★★ 5/5
TrustpilotOutstanding
From start to finish Karen and went the extra mile, securing multiple viewings and offers in record time. Communication was great and I felt confident that the sale was being handled professionally. When compared with other estate agents I have used both in Orkney and on the Scottish mainland, she is leagues ahead and I would happy to (and have!) recommended her services to others thinking of buying and selling.
Megan · 5 October 2024
★★★★★ 5/5
GoogleVery professional and friendly staff
Ruth · 3 November 2025
Agent replied · 3 June 2026
Hi Ruth, thanks so much for your kind words, we’re pleased to hear that you found our team professional and friendly. All the best in your new home. Kind regards Helen
★★★★★ 5/5
GoogleBest estate agent in the Highlands bar none
Robin · 29 September 2025
Agent replied · 22 April 2026
Thank you Robin, this is a lovely review.
★★★★★ 5/5
FacebookI would highly recommend K Allan’s when it comes to selling property, Karen has already sold 2 properties for myself and one for a friend I recommended her to, something I wouldn’t have done if not entirely happy with her service, I wouldn’t look elsewhere when it comes to selling property. Not only was Karen always within reach she also sold all 3 properties for over the valuation.
Gary · 10 August 2022
Agent replied · 10 September 2023
Thank you so much Gary for the lovely review. Its been a pleasure working with you across in the Caithness area. Thanks so much for the recommendations, they mean the world to me. I look forward to hearing what property we are selling next .
★★★★★ 5/5
Trustpilotno wonder this company has won awards
no wonder this company has won awards ! brilliant service from karen and the team , kept me informed at all times and the sale went through with over the asking price , nothing was too much trouble for karen , we will be using her services again soon , thanks to you all for making the experience a stress free one , and congratulations again on your recent achievement , this company is going places , first class 5 star , you all should be proud of the work you do whilst making us feel as important to your company with our wee one bed semi as someone who was selling a huge business , thanks again
Dunrena · 5 March 2024
★★★★★ 5/5
GoogleGreat letting agency. I have been with them for 7 years, and they always provide support and understanding.
Teodora · 3 June 2025
Agent replied · 3 June 2026
Hi Teodora, thank you for your lovely words, I am glad to hear you have been pleased with our service. It has been a pleasure to look after your home for the past 7 years. Kind regards Helen
★★★★★ 5/5
TrustpilotFirst time selling a house
First time selling a house. Karen and her team made the process simple and painless and produced top of the line marketing material with good reach.
Mikko · 18 June 2024
★★★★★ 5/5
GoogleGreat service provided throughout, made the whole experience a lot less stressful than it could have been
Antony · 3 June 2025
Agent replied · 3 June 2026
Hi Antony, thank you for leaving a review and for your kind words. I am glad you have been pleased with our service. All the best in your new home. Kind regards Helen
★★★★★ 5/5
GoogleThe agent is very helpful and they always provide an excellent services and quick response to us.
Sarah · 3 June 2025
Agent replied · 3 June 2026
Hi Sarah, thank you for your feedback, it’s great to know you have been pleased with our service. All the best in your new home. Kind regards Helen
★★★★★ 5/5
GoogleVery helpful and efficient. Found tenants for us in a couple of weeks. Will use again
Clive · 3 June 2025
Agent replied · 3 June 2026
Hi Clive, thank you for leaving us a five star review and for your kind words. I am so pleased you have been happy with our service and look forward to assisting you again in the future. Kind regards Helen
★★★★★ 5/5
TrustpilotProfessional with excellent customer services
Fantastic customer service from Karen and Lana. Well done on your customer service and the quick efficient sale of our flat In Musselburgh. Second family property you have bought and sold for us.
Very highly recommended.
Thank you K Allan and Staff. Warmest wishes
Excellent company for communication and service.
Lynda · 30 October 2023
Agent replied · 24 March 2024
Thank you for taking the time to leave us this lovely review.
★★★★★ 5/5
TrustpilotKaren and Lana were excellent through…
Karen and Lana were excellent through the sale of our home. Made everything stress free for us and kept us in the loop through the whole process. Highly recommend
Toby · 16 February 2024
★★★★★ 5/5
GoogleJulie has always been extremely helpful and has made everything very straightforward and easy!
Anna · 3 June 2025
Agent replied · 3 June 2026
Hi Anna, thank you for taking the time to leave us a review. I am pleased to hear Julie has been so helpful. All the best in your new home. Kind regards Helen
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
