Trusted Agent profile Β· Orkney
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282 reviews across 3 platforms
Watergate House, Orkney, KW15 1PD
K Allan Properties's office in Orkney, at Watergate House, is rated 4.9 out of 5 across 282 reviews on three platforms, including 187 Google reviews rated 4.9.
187
Reviews on Google
This office
11
Reviews on Facebook
Business-wide
84
Reviews on Trustpilot
Business-wide
Every review we hold for the Orkney office, from every platform, shown as written. First names only.
5/5
GoogleCan't rate K Allan Properties highly enough. Karen and her team were always on hand - often at short notice - with prompt responses and invaluable advice and guidance to secure the sale of our house with no issues.
Thank you for this lovely review Ian. Itβs been lovely working with you both on our third transaction. A sale, purchase and another sale. We wish you all the best in your new home.
5/5
GoogleI just moved to Orkney for my job and dream of making Orkney my home, but I can't settle until I have a place of my own. It has been a challenged and I almost lost the chance to get the house because I picked an incompetent and unhelpful solicitor in Kirkwall. But Karen Allan has done her magic she negotiated with a seller to extend the deadline and put me in touch with a great solicitor, so I have got the key today! Thank you so much Karen.
Thank you so much for the lovely review. I am so delighted that you have the keys and can begin your orkney dream. I would like to wish you all the best with your new life here in Orkney. Itβs been an absolute pleasure working with you.
5/5
GoogleColin was excellent throughout the whole sales process, an excellent communicator and played the whole transaction in a professional manner. Good efficiency levels throughout, a pleasure to work with and made the whole process feel straightforward.
Hi Gareth, thank you for taking the time to leave us a review, its great to hear you have had a good experience with our service and with Colin. Kind regards Helen
5/5
GoogleAs a landlord, Homesmart Estates provided an excellent service. They quickly found a new tenant and ensured the property was prepared to a high standard. Everything was handled professionally and efficiently. 5 stars.
Hi Tim, Thank you so much for your kind words and 5-star review! We're thrilled to hear you were pleased with the service. It's great to know the process felt professional and efficient. We really appreciate your trust. Kind regards Helen
5/5
TrustpilotFantastic service from fantastic people
The service on buying and selling through Karen and her team was amazing. Extremely well presented properties on the site.easy to read icons and eye catching videos and pictures. Those ones of our small house were fabulous the photographs were incredible especially those outside. Great job. They even helped us rehome our geese way above and beyond ...It was a pleasure dealing with the team very friendly ,modern and approachable ..unlike the rusty,dusty,crusty service you can find elsewhere. It made the whole process less stressful..Karen guided us through the wobbly bits and we are now in our new home. Highly,highly recommend these folk truly epic service. Thank you all from the bottom of our hearts
Thank you so much for this amazing review Steve. It was an absolute pleasure working with you both and we wish you all the best in your new home. We are all over the moon with our beautiful Sheila Fleet necklaces, you really shouldnt have spoilt us so much though. All the best and kind regards Karen
5/5
GoogleWe have been living in our home for some time now. The agency, especially Julie has been fantastic. They are always professional, responsive, and helpful whenever we need assistance. Itβs great to have a reliable team managing the property. Highly recommend!
Hi Temilade, thank you for giving us 5 stars and for your kind words. Its great to hear you have been pleased with our service, especially with Julie. Julie is a great asset to our team. As a small independent business we love to receive great feedback. Kind regards Helen
5/5
GoogleΔ° want tou say thank u for Lisa fisher she so friendly end sweet always have problems end she s always there for me short it never been meeting help full person well done Lisa π β¦
Hi Ferhat, thank you so much for your kind words, itβs great to hear that Lisa has looked after you. All the best, kind regards Helen
5/5
GoogleBrunton are absolutely fantastic. They manage a few properties for us and have been nothing but professional to work with. The entire team is friendly, helpful and always on hand to take a call. Rachel and Isla, from the property management team, go above and beyond in their work and are great at what they do. Brunton are the best estate agents in the area, and you should be using them!
Thanks for the kind review and your continued support, Ian. It is very much appreciated. The team will be delighted to read your comments and it's great to hear that the team are professional and go the extra mile to ensure you're receiving the best service. Thanks again, Liam
5/5
GoogleI was with HOMESMART for 12 years. Everyone was so kind and helpful,nothing was to much for them.I only left HOMESMART as I was moving down south with my daughter. Iβd recommend HOMESMART to anyone
Hi Linda, thank you so much for your kind words, you and your family were a pleasure to have as tenants, we miss you! All the best in your new home. Best wishes Helen
5/5
GoogleWe would like to express our sincere gratitude to HomeSmart Letting Agent, and especially to our landlord John Pass, for the recent work carried out to install a new fence. John always takes a personal approach to resolving any issues, and this time was no exception. The work was well coordinated and completed within a short timeframe. We have been renting our home since 2019 and are very happy with our experience with the agency. All maintenance and improvements are done to a high standard and within a reasonable time. The staff at HomeSmart Letting Agent are always helpful, responsive, and ready to assist. Oleg and Irina
Hi Irina and Oleg, thank you for taking the time to leave a review, we are glad you have been happy with our service. Thank you π β¦
5/5
GoogleI first spoke with Karen regarding a property she was advertising for sale. After a brief conversation, I realised I was speaking to a genuinely honest, extremely affable and knowledgable estate agent. The advice she gave me during that phone call was totally impartial and turned out to be entirely accurate. It made me completely rethink the timeline I had initially set for selling our own house. On a previous house sale, I'd used a local estate agent in Elgin and it had went very well. Naturally, I had planned to use the same local firm again. However, my initial experience with Karen was so positive I decided to follow my gut instinct and ask her to sell our house instead. I can say, without doubt, it was completely the right decision. Throughout the whole process Karen and her team were impeccable. The photographers she sent did a fantastic job, as did the solicitors she recommended. Karen is assuredly a people person and does everything she can to help guide potential buyers and sellers through the housing market minefield. This was very evident by the number of people viewing our property that commented on how lovely Karen had been with them and how refreshing it was. Obviously this mirrored and corroborated my own first impression of Karen. I know that she also spoke at length to the unsuccessful bidder on our house to help put them in a stronger position for the future. For me, Karens excellent interpersonal skills are what sets her apart from the other estate agents I've dealt with. These skills definitely were a major factor in making this such a successful house sale for us. There will always be inherent stress in moving home, but I can safely say that Karen made this move as stress free as possible. If I ever choose to move again, I will absolutely be giving Karen a call. I highly recommend K Allen Properties based on my own personal experience.
Thank you so much Peter, we enjoyed working with you all. I hope you have all settled in nicely to your beautiful new home. You know where we are if you ever need us again.
5/5
GoogleWe had a great experience with Alisha she guided us through the whole process, was patient with us and was always ready to answer all our queries , 100%recommend home smart estate agent for anyone looking forward to rent or buy a property β€οΈ
Hi Teresia, thank you for taking the time to leave us a review and for your kind words, it's great to hear you have been pleased with Alisha and your experience with HomeSmart. All the best in your new home. Kind regards, Helen
5/5
GoogleGreat service. Responsive, professional & supportive throughout. Highly recommend to sell your property with K Allan. They are honest and realistic. Thank you Karen & Eileen
Thank you for this lovely review. Itβs been lovely working with you both and we wish you all the best with your new home. Karen, Eileen & the team
5/5
GoogleJulie is amazing person in the world!Very helpful always for everything.The agency is the best for us!We lived there 7 years,never we didn't have a problems,if we had the problems they sorted very quickly.
Hi Zvezdi and Gabi, thank you for your kind words, and for leaving a review. Julie is a real asset to our team, I am glad you have been pleased with our service. All the best in your new home. Kind regards Helen
5/5
GoogleA HUGE thank you to Karen Allan and colleagues for selling us the most amazing house!! I thoroughly recommend this company. Karen was incredibly supportive and straightforward and did a fantastic job of representing the vendor and the purchaser throughout the process without any compromise. Susie Mackenzie did a fantastic job of showing the property off to us when we did a viewing and they also did us proud with an initial video tour in the first instance. Hannah was also incredibly helpful, recommending a top conveyancing solicitor in Inverness, who made that process slick and speedy. It is no surprise that this is an award winning enterprise. Thank you Karen & Co!!
5/5
TrustpilotBest in the business
Best in the business! Nevermind location, location, location Karenβs all about communication, communication, communication! Thank you to Karen, her team and Eileen too! Shona and Cala
Thank you for this lovely review. Itβs been a pleasure working with you. We wish you all the best for the future.
5/5
TrustpilotHighly recommended
Can't recommend Karan and her team highly enough. They were great assistance with both with the sale of my old property and purchase of my new one. As an offshore worker I was away for much of the process and they were very helpful as they took care of viewings when I was not available. She knows the market well and was always there to offer advice if required. Would definitely recommend to anyone looking to sell or buy a property. Good job!
Thank you for this great review Graham. It was lovely working with you during both your purchase and your sale.
5/5
GoogleItβs refreshing to deal with a letting agency thatβs professional and personable. Iβm genuinely happy with the service, thank you to Hamid for his help. Definitely recommend
Hi Rebecca, Thank you so much for your lovely review! We're delighted to hear you had a positive experience with us. It's especially great to hear Hamid made such a good impression, we'll be sure to pass on your kind words. All the best in your new home. Kind regards Helen
5/5
GoogleKaren Robertson was an excellent person to deal with when selling our house. Super fast service always at the end of the phone if you have questions. A very polite and friendly service nothing was a bother. Would defo use them again and thanks again for all your help with our house sale very much appreciated.
5/5
GoogleI have had a good business relationship with Homesmart for over 8 years now, while they managed my rental property. Having taken the decision to sell it, they were the natural choice to act as the Estate Agents for the sale. They were thorough, kept me fully informed at each stage of the process, and were unfailingly helpful throughout - becoming actively involved during a couple of hiccups with the process (no fault of theirs) which helped resolve the situation and complete the sale to everyone's satisfaction. They were also very competitively priced. From my recent experience, they come highly recommended.
Hi Indigo58, thank you for leaving us a review and for putting your trust in HomeSmart Estates to manage your property for the past 8 years and to sell it for you. I am glad to hear that you have been pleased with our service. As a small independent business reviews like this mean a lot to our team. Kind regards Helen
5/5
Googleβββββ Iβve been a tenant with HomeSmart Lettings & Estates for the past nine years, and itβs been amazing to see how this family-run business has grown while maintaining such high standards of professionalism. Today, I had my annual inspection with Hamid, and I was greatly impressed by his professionalism and attention to detail. I mentioned a slight maintenance issue, and by the time he got back to the office, an engineer was already booked for the following day, fantastic service! John and Helen Pass have always been wonderful, treating both tenants and landlords like part of the family. Their dedication and personal touch truly set HomeSmart apart. I canβt recommend them enough!
Hi Nathan, thank you for your kind words and for leaving a review. I am glad you have been happy with our service. You have been a pleasure to deal with over the years too. Kind regards Helen
5/5
TrustpilotBest Orkney Estate Agents
So if you want the best estate agents in Orkney look no further than K Allan Properties. Karen, Eileen and Leesa provide an excellent service from beginning to end with help, advice, support whenever needed. Best choice weβve made. Thank you so much x
Thank you so much Sally. Its been lovely working with you both and your review means a lot to us. We know you have bought and sold a lot of properties in Orkney so this review really stands out for me. Wishing you all the best in your new home and thank you for our 3 bottles of champagne which was far too much but really appreciated by the team. Karen, Eileen & Leesa xxxx
5/5
GoogleSo if you want the best estate agents in Orkney look no further than K Allan Properties. Karen, Eileen and Leesa provide an excellent service from beginning to end with help, advice, support whenever needed. Best choice weβve made. Thank you so much x
You really are so sweet Sally. We have loved working with you both and are going to miss our chats. We wish you all the best with your new home. π«Άπ» β¦
5/5
GoogleI highly recommend Karen, Eileen and the whole team, they are, without doubt, the best estate agents Iβve ever worked with. β¦
Hello Sam Thank you for such a beautiful review. Eileen and I have loved working with you β¦ More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
K Allan Properties's Orkney office has 282 reviews across three platforms: 187 on Google, 11 on Facebook (across the whole business), 84 on Trustpilot (across the whole business).
K Allan Properties Orkney is rated 4.9 out of 5 across all 282 reviews, and 4.9 out of 5 on Google from 187 reviews.
K Allan Properties Orkney, Watergate House, Orkney, KW15 1PD.
