Trusted Agent profile · Oldham
Verified
★★★★★
2,345 reviews across 2 platforms
Edge View House, 14-16 Salmon Fields Business Village, Royton, Oldham, OL2 6HT
Part of Ryder, see every office.
Ryder's office in Oldham, at Edge View House, is rated 4.8 out of 5 across 2,345 reviews on two platforms, including 147 Google reviews rated 4.7.
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Every review we hold for the Oldham office, from every platform, shown as written. First names only.
5/5
TrustpilotAbsolutely AMAZING
Absolutely AMAZING! Nothing was too much. Kept us informed every step of the way. Briony was a God send! THANK YOU 👍 XX
We are so thrilled to hear you had such a wonderful experience! It's fantastic to know that you felt well taken care of and that Briony went above and beyond to ensure your satisfaction. We appreciate your kind words and will share your feedback with the team.
5/5
TrustpilotRawtenstall branch
Rawtenstall branch. Thank you to Sarah Rachel &Joanne you have done an amazing job with the rental of 1Beaufort Rd. Thanks
We're so glad to hear that you had a positive experience with our team. We appreciate your kind words about Sarah, Rachel, and Joanne, we'll be sure to pass your feedback along to them.Gareth HuntHead Of Lettings
5/5
TrustpilotGreat service
I am extremely pleased with the service at Ryder and Dutton. I felt the staff, especially Michaela and Connor always kept me informed every step of the way.I would definitely recommend this estate agents.
Thanks for your review for Michaela & Connor it is much appreciated.
1/5
TrustpilotDon't waste your time with this company!
Don't waste your time with this company, especially the Oldham office. I made an offer on a property in the Oldham area, they asked for my documents, bank statements, and mortgage information. Then, with the offer already accepted by the property owner, the person assisting me called Laura, said the day after that the owner accepted a higher offer. The worst part of it all was when I called and was attended to by someone named Jess, this woman was absolutely rude, she simply spoke very loudly to me, a client, as if I were a relative of hers. In the end, when Laura told me that the seller accepted another higher offer, she even said, 'Is that alright?' Well, obviously not. This company is not professional! Those of us who buy properties to renovate and rent always insist on the price, but like me, I have about 30 friends who buy properties every year, and at the next group barbecue and in our WhatsApp group chat, I'll let them know what kind of company this is! I will never buy or attempt to buy anything from you again!
Dear Felipe,I am very sorry to read your review, and I understand your frustration. The amount you offered on the property was acceptable to the vendor. However, we could not formally agree the sale to you until you had provided full proof of funds and ID. During this time another offer was made, which the vendor favoured over yours. We are sorry you did not get the outcome you hoped for and wish you all the best with your property search.Kind regards,Tony BoardmanBranch Manager - Ryder & Dutton, Oldham.
5/5
TrustpilotFantastic Sarah and Joanne
Just let my property out with Ryder and Dutton - Sarah Green (rawtenstall) and Joanne Kimber were fantastic - will definitely be using this company again!
Thanks Zafar & Mustafa you were a pleasure dealing with throughout! - Team Rawtenstall
5/5
TrustpilotExcellent friendly service from the team at Linthwaite…
Nichola and the team at Linthwaite branch were very attentive, and kept me up to date during a very frustrating period. The sale eventually went through seamlessly and I would recommend this team to anyone. I felt involved at all times, excellent
Thank you Ron for your review!
5/5
TrustpilotWe purchased our first home through…
We purchased our first home through Ryder & Dutton, our experience was amazing! The staff were friendly and the service was 10 out of 10 give the best advice! Special mention to Fiona, who was dealing with us! She was amazing:)
Many thanks for your review Jess! We hope that you will be very happy in your new home :)
5/5
TrustpilotI recently used Ryder & Dutton and had…
I recently used Ryder & Dutton and had a fantastic experience throughout the process. A special mention goes to Catherine Salisbury, who was outstanding from start to finish. She was always available to answer questions, kept me regularly updated, and was incredibly helpful at every stage.
5/5
TrustpilotGood experience
We had a very good experience with Ryder and Dutton, I cannot thank Carmel and Amanda enough as they made the process a wonderful one. Going forward, I’ll refer the letting agency to my friends and family.
Thank you very much for the your review. I'm glad Carmel and Amanda could make the process a smooth and happy one. Enjoy your new home
5/5
TrustpilotFirst class attentive personal service…
First class attentive personal service from the outset. Every member of the team had crucial information regarding our sale, every member was up to speed on every issue throughout the process. Our sale was led by Fiona Joyce who took our property sale personally, it was like having your best friend working with you.The office environment is professional and welcoming, which makes the experience even better.We cannot commend Ryder Dutton enough for facilitating our move, and what will be a new lifestyle.Thank you.
Thank you both for being wonderful vendors and for your lovely review!
5/5
TrustpilotCan’t fault them
From the start I had really good communication from Conor who knew exactly where the process was up to and did a lot of leg work to keep it moving forward. If at any point Conor wasn’t available or on leave Michaela was always on hand to assist and again knew exactly what was happening. I’m a first time buyer and they both massively eased the anxiety and stress of buying my first home!
4/5
TrustpilotWe had a great experience with all the…
We had a great experience with all the staff at Ryder & Dutton from initial bookings made by Lauren in January through to weekly calls from Catherine who kept us up to date once we had sold the house right up to completion in May.
5/5
TrustpilotThe whole process was seamless
The whole process was seamless, the whole team worked incredibly well. I'd like to send a special thanks to Jenny, she went above and beyond thankfully, with the entire process. Thanks againCraig & Johnny Boult
Hi Craig & Johnny, thank you for your review and kind words. It was a pleasure to assist you with your sale and should you need anything in the future, please do not hesitate to get in touch. Best regards, Jenny & the team at Saddleworth
5/5
TrustpilotGreat customer service from the…
Great customer service from the beginning..everything straight forward..Freya was a great help with an on line issue .Lovely young lady .
We're so happy to hear that you had a positive experience with our customer service. We appreciate your kind words about Freya and her helpfulness. We strive to provide excellent service to all our customers, and we're glad that you found our process straightforward.Gareth HuntHead Of Lettings
5/5
GoogleRyder & Dutton really helped with our renting process. Carmel and Amanda were brilliant the whole way through, really friendly, supportive and helpful - they were really responsive with all of our queries the whole way through and made us feel at ease with the move.
Thank you! We're really pleased to hear this.
5/5
TrustpilotExcellent customer service
The staff at Ryder & Dutton (Royton) helped with the purchase of my property, and kept me updated at every stage of the process. All my calls and emails were answered promptly.I would like to give a special thanks to Michaela and Conor for their excellent customer service.I would highly recommend Ryder & Dutton as the go-to estate agents, and wouldn’t hesitate to use them again.
5/5
TrustpilotMassive thank you to all the team that…
Massive thank you to all the team that worked on getting us into our rented property. Friendly, helpful and caring staff with a special thank you to Stacey and Rachel who controlled the move perfectly throughout :)
Thank you for your review Nigel. I'm sure Stacey and Rachel will appreciate your kind words and we wish you the best of luck in your new home, Many Thanks Lettings Team
5/5
TrustpilotFaultless service from Ryder and Dutton
Absolutely faultless service from Ryder and Dutton, Michaela and Connor were fantastic and a pleasure to work with during the sale of our house. The level of communication we received from them was outstanding and they kept us up to date every step of the way. They made what is usually a stressful time a pleasurable one. I wouldn’t hesitate to use Ryder and Dutton again in the future.
5/5
TrustpilotRachael Hilton and Niks Trapans 🥂
Rachael Hilton and niks, was absolutely brilliant! Would highly recommend, although it wasn’t the fastest of processes, Rachael just went above and beyond to get us approved for this house, had my heart set on the house and went through a lot of different option to get it sorted!, many thanks to them both sticking with us, Really down to earth and genuine people exceptional customer service! Outstanding Thankyou so much! 🏡🥂
5/5
TrustpilotCatherine was excellent in keeping us…
Catherine was excellent in keeping us updated, chasing for things when needed and giving advice. As first time buyers the whole process was a little daunting but with help and guidance we managed to make the process to the end, relatively smoothly.
Thanks you so much for the review and gift! So appreciated, we wish you all the very best in your new home! Catherine and the team at Ryder and Dutton
4/5
TrustpilotOK Sales experience, Move Manager was great
The sales experience was fine - a few glitches setting up the contract and then not recording a new house alarm code in the system. Selling price ended up £12,000 below original estimate. Otherwise very competent and kept us well informed during the various showings.Once a sale was agreed, contact shifts to a Ryder & Dutton Move Manager, in our case Laura Gittins who was excellent. Without Laura we would have had no idea what was happening as getting information from the solicitors was like pulling teeth. She was able to talk to all buyers/sellers in the chain which was extremely useful.
Thank you Carl for the lovely review, we were sorry to read you had a problem with us re the alarm. Good Luck from Laura and all the team.
5/5
TrustpilotFirst class service from Start to finish t to…
First class service from Start to finish,nothing too much trouble for them, special thanks to Nicola and Martha for all your help 😊
Thank you for your lovely review! It was a pleasure working with you. The Slaithwaite Team
5/5
TrustpilotExceptional Customer Service
Amy Heaton's outstanding performance during the sale process of my house significantly contributed to its success. Her commitment to maintaining constant communication among all involved parties ensured a smooth and efficient transaction. Additionally, Amy's proactive approach to addressing any issues that arose was invaluable. Her quick response and ability to offer effective solutions not only mitigated potential challenges but also instilled confidence throughout the entire process. Amy's professionalism and dedication truly made the experience of selling my house a positive one
What a great review! Thank you for leaving your feedback and I am am delighted to hear how happy you were with the service you received 😁
5/5
TrustpilotFrom my valuation to completion Lisa…
From my valuation to completion Lisa Royle was highly professional. Lisa is friendly, efficient and does an amazing job. I cannot recommend Ryder and Dutton and Lisa highly enough.
What an amazing review , we are so happy you would recommend your experience with Ryder and Dutton. Thank you from Lisa and all the team at Middleton Ryder and Dutton.
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