Trusted Agent profile · Oldham
Verified
★★★★★
2,345 reviews across 2 platforms
Edge View House, 14-16 Salmon Fields Business Village, Royton, Oldham, OL2 6HT
Part of Ryder, see every office.
Ryder's office in Oldham, at Edge View House, is rated 4.8 out of 5 across 2,345 reviews on two platforms, including 147 Google reviews rated 4.7.
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Every review we hold for the Oldham office, from every platform, shown as written. First names only.
5/5
TrustpilotCarmel was brilliant in being the go…
Carmel was brilliant in being the go between between ourselves, the buyers and the solicitors. She kept us updated throughout and was very friendly and professional.
We are delighted to hear about your positive experience. We appreciate your kind words about Carmel's dedication and professionalism. It's wonderful to know she made the process smooth and enjoyable for you.
5/5
TrustpilotWe just bought a house advertised…
We just bought a house advertised through Ryder and Dutton and had Catherine Salisbury handling everything and she was brilliant and keeping us up to date and was always quick at getting back to us. Thanks again :)
5/5
GoogleExcellent professional service, one of the best we've had when moving into a rented property! Everything has been clear and organised, myself my partner have felt in the loop at all times. Special callout to Gemma, Moira and Sarah who've been directly involved with our tenancy, great work all around.
Thanks Anthony, we're happy to hear the team served you well
5/5
TrustpilotA very good firm with a great sales negotiator!
When I put my house up for sale recently I wanted to use a firm that I thought would have a greater coverage area, so I decided to use Ryder & Dutton. They gave me a very fair, and as it turned out, acceptable valuation on my house.My wife and I had numerous viewings arranged very conveniently at times that suited us, by the extremely helpful and curtious staff.We were very impressed in particular though with our sales negotiator Nancy Holden. She kept us well informed of progress, any problems that arose and solutions provided and she was very proactive in dealing with various parties involved in the sale. She was always very pleasant and cheery to talk to on the phone and keen to provide a very professional service expected of a long established firm such as Ryder & Dutton.In all, she made the whole experience a lot less stressful than it otherwise could have been and is well worthy of our gratitude.
Thank you for sharing your experience with us! I'm glad to hear Nancy looked after you, she is a star ⭐
5/5
TrustpilotExtra Mile
Matt was my Contact, and he immediately 'Got Me!' I mean he understood my situation, and although I had to withdraw my Sale, he was there to help, and tied up all the loose ends. He did go that Extra Mile, Matt is very professional, yet approachable and friendly, and I'm sure he has a really bright future with you
5/5
TrustpilotLaura was amazing
Laura was amazing, she was very helpful and professional throughout the whole process of selling me house. She kept me updated throughout. I would definitely use Ryder & Dutton again. Thank you so much
Thank you for the review, delighted to hear you were happy with our service ⭐
5/5
Trustpilothelpful and responsive
The whole team were helpful and quick to respond. Everything went as smoothly as possible with my purchase so an alround positive experience.
Thank you Shelagh - we hope you will be happy in your beautiful new home
1/5
TrustpilotCompletely unprofessional
Completely unprofessional. Booked me in for a Sunday which was great. I got all the cobfirmation emails and turned up at the appointment. It took me half an hour of driving to get to the appointment and when i arrived i was rudely told that i cant see the property because they cancelled the appointment and could not be bothered telling me that they cancelled the appointment. Completely untrusthworthy and a waste of time and i honestly feel truly sorry for anyone working with them
We would like to offer our sincere apologies for this appointment not going ahead. As we discussed, in this particular instance our client could not provide access to the property due to unforeseen circumstances at very short notice. We will endeavour to rebook your appointment at the next available opportunity and wish you well in your continued search for a new home
5/5
TrustpilotAllways kept upto date with progress…
Allways kept upto date with progress during the sale .all members of staff polite and informative. Will be using the Rawtenstall branch again.
Thank you so much for your kind review Steven. You presented this house beautifully and as the interest and multiple offers demonstrated, it paid dividends and helped to make our job of securing the best sale for you that much more straightforward. All the best and do pop in if you're passing the office. Graham and the Rawtenstall team
5/5
TrustpilotVery helpful and professional!
I switched to Ryder and Dutton from another estate agent, and my house was sold within 1 week. Everyone has been really helpful from start to finish during what was quite a long process due to the amount of people in the chain, and even provided me updates where my solicitor did not, which made it a much less stressful time. I would definitely use Ryder and Dutton again when selling a property
We are so pleased to hear that you had such a positive experience with us. We appreciate your kind words and are glad that we were able to make what can be a stressful time a little easier for you! - Tony & the Oldham team
4/5
TrustpilotAmy kept me updated and chased any…
Amy kept me updated and chased any enquiries I had.When I was worried about the sale falling through Amy gave reassurance and helped me work through any problems
Thank you for the positive review, it is very much appreciated and we are so happy we could help. We wish you all the best! From all at Ryder and Dutton 🏠
5/5
TrustpilotEverything up to know has been great…
Everything up to now has been great with Aneeka! Here’s to the next steps!
We are so glad to hear this! We look forward to continuing to assist you.
5/5
TrustpilotDeception and Discrepencies!
After feeling as though I had found an estate agent that is professional, understanding and helpful, I've come to find out that has not been the case at all. I was given false information that led me to sign a tenancy agreement under false pretences. Completely disheartened with this entire experience. If/when I am able to fix the predicament they have been left me with in, I would never use them again or recommend to someone. Devastated by this disgusting experience.
Thank you for your review and we are sorry that you are disappointed with the service you have received. As we are already in communication on email I will continue to discuss with you on there.Thanks, Gareth HuntHead of Lettings
5/5
TrustpilotFantastic experience with Ryder and…
Fantastic experience with Ryder and Dutton estate agents, we bought and sold with them and they were amazing throughout, so supportive, kept us updated at every stage, answered any queries promptly and I would highly recommend them.
5/5
TrustpilotThe company who keep you updated.
Thanks Jade and Conor for assisting in the sale of the house. This has been tricky as we have not been around to keep checking up on the property. You have gone the extra mile and even when things got tough you carried on dealing with the buyers professionally and encouraging a completion. We would recommend Ryder and Dutton for the sale of a property.
5/5
TrustpilotThe company who keep you updated.
Thanks Jade and Conor for assisting in the sale of the house. This has been tricky as we have not been around to keep checking up on the property. You have gone the extra mile and even when things got tough you carried on dealing with the buyers professionally and encouraging a completion. We would recommend Ryder and Dutton for the sale of a property.
4/5
TrustpilotMoving Experience
Whilst we found the whole experience very stressful, not having done this for over forty years. We were guided and expertly assisted by Geraldine, who called us on a weekly basis to keep us informed and to assist with worries. Also Zoe from the Ashton office who helped and assisted us through the whole process. Thank you Lesley and Alan Morris
5/5
TrustpilotProfessional team work
I dealt with numerous members of the team and all were courteous and efficient.
We're so glad our team provided you with courteous and efficient service. Thank you for your kind words.
4/5
TrustpilotLeon - very helpful
This was a very stressful period, especially when on the day the move didn't happen. Leon was particularly helpful and reliable in his dealings with me, which made things a little easier, especially when things went wrong.
Good Afternoon, Thankyou for your kind words! - Leon 😊
5/5
TrustpilotAll the staff at Ryder Dutton are…
All the staff at Ryder Dutton are extremely professional, knowledgeable, very helpful and accommodating.
We truly appreciate you sharing your wonderful experience. It's fantastic to hear that our team provided such professional and helpful service, exceeding your expectations. We are glad their excellent communication and dedication made such a positive impact.
5/5
GoogleI'm highly recommended Ryder & Dutton for the service provided. As I'm based on overseas helping my brother's family to migrate to the UK and buying a property. I'd like to say thank you to Lucy Crossland. She provided a great and efficient service to get things done. Appreciated!
Thank you Zeus!
5/5
TrustpilotGreat service from beginning to end…
Great service from beginning to end from the sale of my property, James Matthew & Jake was so helpful always keeping me up to date with the progress of my sale.
Thank you, Angela! Really appreciate the kind words
5/5
Trustpilotour purchased was handled by Nancy…
our purchased was handled by Nancy Holden at the oldham branch. excellent negotator and h=kept us informed throughout the purchase. More importantly she was sincere and came across as she really wanted to help, which she did. Thanks Nancy
Thank you so much for the 5* review! Nancy is a great asset to Ryder & Dutton and we are delighted to hear she helped you with your purchase
5/5
TrustpilotProfessional from start to finish
Was very pleased with the end result. Our buyer's solicitors were very slow and caused us issues throughout the whole process. I am grateful for the tenacity shown by the Ryder and Dutton team (especially Conor) who without I think our onward purchase would have been jeaopordised and maybe even fallen through. I was kept fully informed by the team throughout which I appreciated. Thanks again to the team.
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