Oldham Letting Centre Oldham reviews

★★★★★ 1/5

Trustpilot

As a landlord I took out Rightmove rent…

As a landlord I took out Rightmove rent guarantee and legal expenses insurance. I have been trying to sort a claim since August 2023. They use a claims company and several different solicitors. It has been a nightmare trying to speak with anyone, no one phones back. They cannot tell me if there is a problem with my claim nor why they haven’t paid the claim. I must have phoned about 20 times and emailed too. Don’t use the rent insurance policy! Absolute waste of money.18/3/24 I contacted you by email as you suggested in your reply and you have NOT even replied!!

Chris · 18 March 2024

★★★★★ 1/5

Trustpilot

Avoid by all means! Dagenham office

Avoid by all means!We have been dealing with Natasha from Dagenham office.Terrible experience.We been handed one report and quite a chuck was taken out! After agreeing the delapidations they sent another report where not only they were keeping the deposit, we had to pay extra on top.All this because from a dead garden where the landlord throws all the construction garbage we made it beautiful and actually planted grass and put pots with plants /flowers.I would never rent or buy with this agency and please avoid!

M · 18 March 2024

★★★★★ 1/5

Trustpilot

Uploading a passport/driving licence should be kept to a minimum

You have no reason to upload anyone's passport. You are only an advertising platform! You are not protecting anyone by doing this. What compensation are you going to give for data breaches?

PW · 10 December 2025

★★★★★ 1/5

Trustpilot

Hello

Hello, I am writing regarding the Rightmove credit referencing team. I have found them to be truly unresponsive and ineffective. They have neither called me nor reached out via email, despite my attempts to get in touch. Because of their lack of action, I have now lost the apartment I was hoping to rent. Thank you for nothing, team. Even giving you one star feels generous.

Ardit · 8 November 2024

★★★★★ 1/5

Trustpilot

Avoid them by all means.

Avoid them by all means.They are unprofessional and make life frustrating with all their red tapes especially for immigrants.They ask applicants for requirements their workers cannot provide.Don't be fooled by the number of positive reviews you are seeing here.Alot of them are being done by right move staff to fool the public into thinking they are the ideal agents to sort out your accommodation needs.They are terrible to say the least especially their referencing.It's the worst I've seen in all my life.The government need to investigate them!!

Demorj · 8 March 2024

★★★★★ 1/5

Trustpilot

UNPROFESSIONAL, UNRELIABLE, UNBARABLE

It's very easy to see why Rightmove have so many awful reviews on Trustpilot. The referencing department has the most diabolical customer services I think I've ever come across. Absolutely none of them care about our personal needs and requirements and it doesn't seem that any of them have been trained in conflict resolution, which forms the basis of good customer services. None of the agents will ever take accountability for your personal issues, and the way they avoid doing so is by making sure a different agent answers the phone every single time, so that you have to repeat yourself over and over again to many different agents who really don't seem to care less about you as an individual. If any letting agents are reading this review and considering using Rightmove as a referencing body, I would seriously recommend you avoid them like the plague and instead seek out a professional and efficient company to work with. I dare say this review will get some kind of disingenuous and inauthentic apology from Rightmove, but I can assure you that if they were genuinely concerned about people, they wouldn't have so many terrible reviews as the one I've just given.

Keaki · 5 March 2024

★★★★★ 5/5

Trustpilot

Jade was excellent today

Jade was excellent today, after listening to our issues, sorted it and did it with a smile. Really good service as always 10/10 !!

Toni · 22 July 2024

★★★★★ 1/5

Trustpilot

Should be space to detail if unemployed due to longterm sickness

Why isn't there an area where you can detail if you are unable to work due to illness, it only offers unemployed. And due to some Landlords insurance policies not accepting unemployed people, chronically ill people are being pushed out and seen as a risk. This is stopping sick people getting homes. If there needs to be a distinction so Landlords can make a more informed decision when looking at potential tenants. Im a professional who's genetics let me down and can't work. I cant believe the discrimination within the market, even agents saying 'how can we Police it?' When asked if discrimination happens against sick people on benefits.

Steven · 21 February 2024

★★★★★ 5/5

Trustpilot

Megan from Newcastle makes Insurance Enjoyable!!

Setting up Contents insurance etc with Geordie Megan was lovely. They were patient and calm and hilarious! Can't thank them enough for making the process so easy to understand! A delightful person to interact with and I will be back in touch after speaking with (who know who) about changing broadband providers.

Ryan · 7 July 2022

★★★★★ 5/5

Trustpilot

Had a very easy and smooth time setting…

Had a very easy and smooth time setting up wifi and broadband via rightmove. All the information was communicated brilliantly and Megan Brooke was incredibly helpful. The process took less than half an hour to set up and Megan was very quick responding to emails and questions as well.

Emily · 25 October 2022

★★★★★ 5/5

Trustpilot

Understanding and helpful

A massive thank you to Cheryl for her help and understanding, knowledge and professionalism in resolving a query I had.

Grandma206 · 19 September 2024

★★★★★ 5/5

Trustpilot

I spoke to Stephanie who is a customer…

I spoke to Stephanie who is a customer care specialist who was extremely helpful and sorted my issue straight away.

Tracey · 18 September 2024

★★★★★ 5/5

Trustpilot

Danielle was brilliant and conducted my…

Danielle was brilliant and conducted my referencing with lightning speed. That was especially important to me so that I can move into my new rental with my son during a difficult period. I think she was as excited as I was! So nice to deal with positive people who are working hard. It surely makes a difference. Thank you Danielle!

Lisa · 12 February 2021

★★★★★ 5/5

Trustpilot

Excellent advice

Excellent advice, time and personal service given on numerous occasions. Professional, courteous and genuinely helpful. Elitsa was fantastic. Give her a raise.

Damon · 16 August 2024

★★★★★ 5/5

Trustpilot

Exceptional Customer Service from Rightmove - A Hassle-Free Experience

What truly set this experience apart was the outstanding service provided by Cheryl. Not only did she address the specific issue we were facing promptly and effectively, but she also demonstrated a proactive approach by identifying potential future concerns. In particular, Cheryl tackled map issues preemptively, ensuring that any possible glitches were ironed out before they could become a problem.Cheryl's dedication to going above and beyond in resolving our concerns left a lasting impression. Her attentiveness and problem-solving skills showcase a level of customer service that is rare to find. It's evident that Cheryl takes pride in her work and is genuinely committed to ensuring a seamless experience for Rightmove users.

Jodie · 1 February 2024

★★★★★ 1/5

Trustpilot

one and half year of bank statements

I had given my landlord and agent references and my soft check on bank account with good credit score as well. Still they asked me to provide more than one and half year of bank statements even after providing six months of statements. They had also done, the employment and affordability check. I have never had such difficulty with any letting agents. I don't care if they securely view our little data, asking for one and half year worth of data is preposterous.

Devi · 23 January 2024

★★★★★ 3/5

Trustpilot

Good platform albeit biased in favour of sellers

Whilst Rightmove is a good property portal I find it frustrating they allow Estate Agents to redact the prior sales history of the property they are listing. In reality you can simply refer to Zoopla, The movemarket or HM Land Registry to research prior sales history but I feel that Rightmove are complicit in enabling Estate Agents to try and 'pull the wool over the buyers eyes'. Why must you do this?

Garry · 11 July 2023

★★★★★ 5/5

Trustpilot

I had two properties on the market at…

I had two properties on the market at the same time. They both needed to be re listed, but were showing two different introduction dates. When I queried this there was a reason for it but as I was expecting both properties to be listed in the same way, the Rightmove Customer Experience Staff amended the dates immediately. Thank you Caz

Mia · 31 July 2020

★★★★★ 5/5

Trustpilot

Excellent

I had such a great experience. I wasn’t sure what to expect when I saw the bad reviews but everyone I spoke with was so pleasant and helpful. My referencing process took only a few days and it was seamless I would say everyone has different expectations and experiences but don’t let the negative ones deter you! Thanks Van Mildert

Ri-Ann · 29 October 2020

★★★★★ 5/5

Trustpilot

Rahima / Super Helpful from Rightmove

Rahima was amazing at Rightmove. Super quick and helpful with resolving the issues we were facing on removing properties which we had let online.

Lorik · 21 June 2024

★★★★★ 5/5

Trustpilot

Fantastic customer service!

Rightmove customer service is fantastic, Caz from their Consumer Experience team dealt with and resolved my issue very quickly and efficiently. She contacted the HM land registry for me to obtain my correct property details and then updated their site with the new information. Great communication throughout keeping me updated with progress. Thank you Caz you are a credit to your company.

Nathan · 12 February 2020

★★★★★ 5/5

Trustpilot

My email was blocking alerts and…

My email was blocking alerts and Rightmove have managed to resolve this issue, thank you for your help and support

Amanda · 9 October 2026

★★★★★ 2/5

Trustpilot

If I could actually sign in

If I could actually sign in, I'd give a better score. Every time I type my password, the website says it's wrong. I try another password, and it sends me a one-time sign in via my email. But when I go to sign in with the correct password, it tells me it's wrong... and the first password is in fact correct. Why so many one time sign in emails? Just let me sign in with my password! Also I'd suggest just calling the estate agents up directly as I have never had a response with the email contact via rightmove. Half of them have no record of me requesting more info on properties

CM · 1 January 2024

★★★★★ 5/5

Trustpilot

Very helpful.

I managed to mess up an online guarantor form I was filling in and had to call the office. I spoke to Danielle who was extremely helpful and friendly. She made it easy for me to submit the missing documents, and even called me back to confirm everything had gone through all right. A really efficient company.

Tracey · 7 May 2021