Trusted Agent profile · Oldham

Oldham Letting Centre Oldham reviews

3.8

★★★★★ Good

1,644 reviews across 1 platform

91 High Street, Lees, Oldham, OL4 4LY, OL4 4LY

Oldham Letting Centre's office in Oldham, at 91 High Street, is rated 3.8 out of 5 across 1,644 reviews on 1 platform.

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1,644

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Reviews

Every review we hold for the Oldham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Gary Thompson helped my daughter and I will never forget it

My dear daughter, son-in-law and granddaughter lived in a house in Arnold which had various problems with it, and wasn't being sorted out by the landlord or the relevant companies.My daughter contacted Gary Thompson who listened to her story and helped her. My daughter, son-in-law and granddaughter are in a much better house, and they are much happier. Gary Thompson is a good listener. Being a good listener is a great strength. God bless Gary Thompson.

Cathy · 22 October 2022

5/5

Trustpilot

The best property search website

Rightmove is the most user friendly and useful property search website, and the most efficient way to start looking for properties and to find The One. I particularly like the filters and the map drawing feature. Two suggestions for improvement: add a filter to search by floor size, and add a filter to search by £s per square foot.

Michael · 26 November 2019

Agent replied · 25 October 2024

Hi Michael,Thank you for taking the time to leave us a five star review.We are really pleased you think our website is user friendly and the most useful property search website for you. We hope you continue to enjoy using Rightmove for all your property search needs.Feedback is something that's very valuable to us and we're always open to suggestions. I will ensure your suggestion regarding being able to search for the size of a property, is passed over to our development teams. If you think of any other suggestions you would like to let us know about, we would really love to hear them. Our contact number is 01908 712 300 and our email address is 'talk-to-us@rightmove.co.uk'. Our office hours are Monday to Friday 9:00am to 18:00pm.Many thanks,Rightmove.

5/5

Trustpilot

I purchased a VERY large sofa

I purchased a VERY large sofaThrough the doors it just wouldn't fitBut thanks to Tony and JordanThey battled,they never did quit!They're the friendliest courteous fellasAnd I'm positive you will approveIf you want a perfect removal jobI Highly recommend RIGHT MOVE!!!!

Janice · 4 March 2023

Agent replied · 25 October 2024

Hi Janice, Thank you for taking the time to leave us a review. It's wonderful to hear about your experience with the removal company, Please can you tag the company that you used inorder for them to see your review. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Thanks, Rightmove

5/5

Trustpilot

Rahima Pannah - Fantastic!

Rahima Pannah was very helpful and consistent with communication!

Matthew · 12 December 2024

Agent replied · 28 December 2024

Hello Matthew,Thank you for leaving a review. Your feedback has been passed over to Rahima and I know she will be really happy to receive this.If you have any further feedback, drop us an email at talk-to-us@rightmove.co.uk or give us a call on 01908712300.Many thanks,Rightmove

1/5

Trustpilot

Usually Rightmove is very good but just…Rightmove Hangs

Usually Rightmove is very good but just recently it just hangs and freezes. This has been going on for a few days now, as other people have experienced this problem l'm surprised Rightmove haven't sorted out the problem. Rightmove are you making changes to your site. Please get this problem sorted so we can all enjoy the site again.

Ron · 28 July 2019

Agent replied · 25 October 2024

Hello Ron,Thank you for taking the time to leave us a review.We are really sorry about this and would like to look into this for you.So that we can look into this, please can you email us at talk-to-us@rightmove.co.uk and advise us of the device you are using and the browser you are on?We look forward to hearing from you.Many thanks, Rightmove

4/5

Trustpilot

Referencing Experience

The referencing experience with Rightmove was, on the whole, very good and Nikita was very efficient at processing the reference check once she had all the information. There was a bit of a breakdown in communication which added some anxiety towards the end of the process.

Steve · 24 June 2022

Agent replied · 25 October 2024

Hi Steve, thank you for taking the time to leave us a review. Its great to hear of your experience with Rightmove. If there's anything we could have done better, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Thanks, Rightmove

1/5

Trustpilot

Not a helpful site for sellers

Emailed rightmove to ask if there was any chance the date listed could be changed as my property had previously sold and then the sale fell through. Advised by estate agent that not enough time had passed so they couldn't do anything. Not happy with the response from rightmove stating that the only way this could be changed is if the property was marked as 'sold stc' for over 7 wks and they needed notifying within 5 working days - I only discovered this was an option 2 months later after speaking to a friend! They also had the cheek to suggest I reduce my price by 2%! My house is still on sale and I believe it is being affected by rightmove's 'date first listed' (6th Apr) as people will be looking at that and assuming there is something wrong with my property. We are now getting ridiculous offers from people who see that as an opportunity to negotiate a much lower price. Not a very helpful site for genuine people trying to sell their house!

S · 26 September 2023

Agent replied · 25 October 2024

Good afternoon, thank you for getting in touch and for taking the time to leave us a review. Best wishes, Rightmove

2/5

Trustpilot

Good searches, no communication

Good searches, I like the map feature, but after countless messages to view the properties or simply for more info, I had exactly zero responses. I've had more luck going straight into the agencies offices and speaking to people directly. Given up on Rightmove completely after almost 3 years of searching via them. Also no way to truly filter out house shares - and if that's what people are charging for just a room in a house then I've got no luck finding a house/flat within my budget

CM · 23 September 2023

Agent replied · 25 October 2024

Good afternoon, thank you for taking the time to leave us a review. I'm sorry to hear about your experience contacting estate agents - thank you for your feedback. Best wishes, Rightmove

5/5

Trustpilot

Customer service excellence

Amy has been first class in dealing with our referencing application. Answering any questions with clarity and expertise, as well as being on the ball with following things up and completing the process in a professional and swift manner. A credit to your team! Steve Hand

Stephen · 10 June 2022

Agent replied · 25 October 2024

Hi Steve, thanks for taking the time to leave us such a great review and I will be passing your feedback over to our referencing team. If you have any more feedback or suggestions on how we can improve, do drop us an email at talk-to-us@rightmove.co.uk or give us a call on 01908712300 - we'd love to hear from you. Thanks, Rightmove

5/5

Trustpilot

Chloe was very helpful with helping me…

Chloe was very helpful with helping me make changes to the admin section of Rightmove. thank you Chloe!

Alex · 10 July 2024

Agent replied · 25 October 2024

Hi Alex,Thank you for taking the time to leave us a review.It's wonderful to hear about your experience with Chloe and Rightmove.If you need anything else, please get in touch 01908 712300, or email us on customersupport@rightmove.co.uk Thanks, Rightmove

1/5

Trustpilot

Absolutely HORRENDOUS experience today!

Absolutely HORRENDOUS experience today!I was at the estate agent and had only 2 hours to apply for a property that I really liked. I couldn't go home so went to the library instead. I managed to log into my right move account no problem however once I had filled out the application and tried to send it Right Move refused to send the application unless I 'verified' my email first (since I am already logged in why on Earth would this be necessary)???The problem is that I am not at home so didn't have access to my password book, I therefore couldn't log into my email account on the library PC.I did have access to my email on my phone but as its an old phone I can't open links on it. Plus, typing out the ridiculously long URL onto the PC didn't work either.I called customer services and the first girl promptly hung up on me, the second said that this was a 'security feature' and that there was nothing she could do!I'm a member of over 20 Cryptocurrency sites and they have enough common sense to realize that sometimes people forget their email log-in details so they send you a text code (why doesn't Right Move have any sense like this)???So bottom line is I may miss out on a property because Right Move refuses to let me send an application from my own account. It's not like I am trying to withdraw $20,000,000 in gold for goodness sake, I am only trying to apply for a property, so citing 'security measures' as an excuse to lock me out of applying for houses on an account I am already logged into is [quite frankly] Orwellian and outrageous!Avoid this shower of time wasters...!*** UPDATE ***Notice how they always cite 'security reasons' and 'fraudulent activity' to effectively lock people out of their accounts...?However, all one is doing is applying for a house, this hardly qualifies as being fraudulent does it? In any case, I never got the house and lost out on the chance to apply! They never once apologised for this and I DID call in and was told a manager would phone me back, but [surprise surprise] they never did, because they couldn't care less!Whenever a [so called] security measure stops the owner of the account from actually applying for the house then surely you know that their 'security measures' aren't working as intended and are a complete and utter failure!These scumbags couldn't care less!

Lee · 8 September 2023

Agent replied · 25 October 2024

Good Afternoon Lee,Thank you for your review.This verification process is in place when you submit a lead for the first time or haven't sent a lead within the last year. The primary purpose of our verification process is to ensure the quality of leads and to prevent fraudulent submissions through our database. I appreciate that the verification process can be frustrating however, it is a necessary measure. I would like to assure you that once you've verified yourself, you shouldn't need to do this regularly.Thank you for sharing your feedback around an SMS verification code, this has been passed onto our developers to take into consideration.If you'd like to discuss this further, we'd be happy to look into this or give you a call. Kind regards, Rightmove.

5/5

Trustpilot

Would use again.

I was trying to rent a flat and had to go through Rightmove to perform a past rental check. I was a particularly difficult case with various contracts, numerous accounts involved in the transactions and a complex rental history but the support were always on hand with fast response times to perfectly handle my case. Guy Brown handled my case and saved me an incredible amount of tedious work by being able to find a way through to the landlord.Would use again.

John · 7 September 2023

Agent replied · 25 October 2024

Good Morning John, Thank you for taking the time to leave us a review. I'm really glad to hear you had such a great experience. I'll be sure to pass your feedback along to Guy as I know he'll want to read this.Many thanks, Rightmove.

1/5

Trustpilot

can't search for mutliple property…

can't search for mutliple property types. this is a VERY BIG STEP BACKWARDS !!!! we're not all property tycoons looking for our next mansion.

John · 5 December 2025

Agent replied · 22 December 2025

Hi John, Thank you for taking the time to share your feedback, and I’m really sorry to hear about your frustration with the search experience. We understand how important it is to be able to select multiple property types right from the first page, and we appreciate you highlighting how this impacts your search. Your comments about filters not behaving as expected, such as still seeing house shares or retirement properties even after excluding them, are also extremely valuable. This isn’t the experience we want you to have. If you do encounter this again, please contact a technical specialist at talk-to-us@rightmove.co.uk, and we’ll be happy to investigate further with you. Our team is actively reviewing the search flow, and feedback like yours helps us identify where improvements are needed. We’re already looking into restoring key functionality and improving the accuracy of results so that the filters work exactly as intended. We’d love the chance to make this right and improve your experience, but we completely understand if you want to explore other options in the meantime. If you’re willing, any additional details you can share about the filters you used would help us investigate further. Thank you again for your honest feedback; it genuinely helps us improve. Thanks, Rightmove.

1/5

Trustpilot

The email response was no help at all

The email response was no help at all. I don't use my phone for anything. This problem is via my MACBook. I don't use Chrome or Safari. This problem is nothing to do with the laptop, but your end. It has worked yesterday and most of today, now it's not working, again, despit the machine only being asleep, and not logged out of Rightmove. It's been doing this one and off almost all month, and I am so sick of it!

Janet · 25 August 2023

Agent replied · 25 October 2024

Good Morning Janet,Thanks for taking the time to leave us a review. I'm sorry that this was not helpful.I would like to look into this further for you. Please can you reply back to our last email advising what you've mentioned in this review and I can ensure this gets looked at again for you. Alterntively if you can provide me with your email address I can find your email and pick this up and try and get it resolved again for you. Many thanks, Rightmove.

5/5

Trustpilot

Meghan from Newcastle outstanding service

Meghan from Newcastle is a lovely and very professional adviser. She took her time to give us the best package Her accent is clear and easy to understand. She is so kind and helpful I feel so relax now with my move. Thank you to the Newcastle team

Foulet · 26 July 2024

5/5

Trustpilot

An amazing service!

Communicating with anyone from Rightmove is a pleasure! Everyone has been very helpful and polite. Rhea Thomson and her colleagues have been great with helping me find my new apartment, doing a background check, and getting insurance for my personal belongings.

Denise · 10 November 2022

Agent replied · 25 October 2024

Hello Denise,Thank you for taking the time to leave us a 5-Star review, and it is a pleasure to hear of your experience. If you need anything else, please do get in touch at talk-to-us@rightmove.co.uk or give us a call on 01908 712 300. Happy home hunting!Many thanks,Rightmove

1/5

Trustpilot

Fraud and privacy infringement byRightmove.com estate agent…

I emailed a Rightmove.com estate agent about a property that states it's a shared flat even though it a one bedroom.They asked me to verify my email which I did.They sent the reply to my X's email.from the estate agent. The estate agent didn't answer the questions with a simple explanation of the type of property instead gave a list of his own question. I wouldn't use rightmove.com again.It was a nasty domestically abusive towards me relationship.N now that another area I can not move to.

CHARLOTTE · 18 August 2023

Agent replied · 25 October 2024

Good Afternoon Charlotte, Thank you for reaching out. I am really sorry that you've had this experience. I can see that you've sent in an email, I am going to reply to you in a few minutes so we can discuss this further. Many thanks, Rightmove.

1/5

Trustpilot

Terrible customer service

As a guarantor for a rental, it was a painful experience to work with Rightmove Tenant Referencing. They gave incomplete and conflicting information/requests to the tenant. After many days of toing and froing I sent them my employment contract and a form that they could have shared right from the start - finally the reference was complete, but there was a lot of stress and unnecessary requirements in the process. I asked for an email address to complain to. Surprise, surprise, no response to that hence this post on Trustpilot. Not a good company to work with - be prepared for frustration if your landlord/estate agent insists on gaining references this way

EcossaiseABC · 16 August 2023

Agent replied · 25 October 2024

Good Morning, Thank you for taking the time to get in touch with us. I'm really sorry that you had this experienceWe would like to look into this further for you. The team have asked if you can please can you send your email to rltcomplaints@rightmove.co.uk, and we can make sure this gets picked up by the correct team.Many thanksRightmove.

5/5

Trustpilot

I love the process

I love the process. Fast and trustworthy!Natalie has been a wonderful representative for Rightmove. I love how they follow up with every necessary information required. I therefore recommend this site to anybody who is interested in renting accommodation with Rightmove. Indeed, I made a right move.Best regards,Naheemah.

Naheemah · 9 February 2022

Agent replied · 25 October 2024

Hello, thank you for taking the time to leave us such a wonderful review. It's so nice to hear you've had a great experience with Natalie. We'll make sure they receive your feedback. Many thanks, Rightmove

1/5

Trustpilot

Data Grab

I'm having a really frustrating time with Rightmove. I am currently looking for a family home to rent in London and everyday I am making enquiries about properties that appear to be available however when talking to agents they are saying, 'they are let' yet they still appear as available (some for over a week) on Rightmove. Despite not even getting a viewing after 2 weeks searching my personal details have been passed to other agents I have not made enquiries with - I am being hammered with emails for properties that don't meet my search criteria (some addressed to someone else).It feels to me like a honeypot platform to grab data and I am really uncomfortable with it.

Fran · 10 August 2023

Agent replied · 25 October 2024

Good afternoon Fran,Thank you for your message and the information provided.I'd like to help you with this query and discuss this in more detail with you. If you can get in touch on 01908 712300 and ask for Rich in Tech Care, I will look into this with you.Many Thanks, Rightmove

5/5

Trustpilot

Fab service from Alexandra

Alexandra was so helpful and efficient. She sorted two problems in just a couple of minutes! Thank you Alexandra

Jules · 23 May 2024

Agent replied · 25 October 2024

Hi Jules,Thank you for taking the time to leave us a review. I've passed this across to Alex, I know she'll be happy to hear this and I'm happy to hear you had a good experience.If you need anything at all, please don't hesitate to reach out. Many thanks,Rightmove.

5/5

Trustpilot

Supportive and Persistent

Rebekah was incredibly supportive and understanding when trying to obtain my reference from my previous Landlord - there were a number of issues trying to make contact with them and I was kept informed each step of the way.

Tommy · 12 December 2022

Agent replied · 25 October 2024

Good Morning Tommy, I'm really glad to hear you had a good experience. I will be sure to let Rebekah know. Many thanks, Rightmove.

5/5

Trustpilot

Really professional and helpful!

Megan was lovely to deal with and extremely professional in helping me set up my liability and contents insurance as a tenant, she explained everything thoroughly and made it all so easy! Something I would have struggled with alone.

Bex · 8 December 2022

Agent replied · 25 October 2024

Hello Bex,Thank you for taking the time to leave us a 5-Star review.I have passed your feedback on to Megan.If you need anything else, please do get in touch at talk-to-us@rightmove.co.uk or give us a call on 01908 712 300.Many thanks, Rightmove

1/5

Trustpilot

Beware the valuation function

I was trying to get an online valuation for my house. Before I knew it, I landed on a page that said my details had been shared with five locals estate agents. I emailed Rightmove immediately to say that I did not want to be contacted and they never even responded. In the meantime, I have fielded nonstop calls and emails from every estate agent in town and surely more than five of them. A week already and it's still going on. Very misleading website and clearly selling your details.

Theresa · 12 July 2023

Agent replied · 25 October 2024

Hello Theresa, thank you for taking the time to leave us a review - I am sorry to hear about your experience with the 'Request Valuation' tool on our website. Details are sent to local agents when the 'Request Valuation' form is filled out and a request sent to the selected agents - we do not pass on details otherwise.Our Security and Compliance team has contacted you with more information, so please do correspond with them if you have further questions about your request and the way that we handle customer data.Thank you again for taking the time to leave us a review, we take feedback seriously and are always looking to make home moving easier.Best wishes, Rightmove

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