Trusted Agent profile · Oldham
★★★★★
1,643 reviews across 1 platform
91 High Street, Lees, Oldham, OL4 4LY, OL4 4LY
Oldham Letting Centre's office in Oldham, at 91 High Street, is rated 3.8 out of 5 across 1,643 reviews on 1 platform.
Every review we hold for the Oldham office, from every platform, shown as written. First names only.
5/5
TrustpilotRental checks
I had the pleasure of dealing with Natalie Cooper who helped out at every juncture, she was extremely professional and very helpful during the whole process. I would happily recommend right move.
Hello Sam, thank you for taking the time to leave us a review. It's so nice to hear you've had a positive experience with Natalie. We'll make sure they receive your feedback. Many thanks, Rightmove
5/5
TrustpilotSearch refinements
I raised an issue about inappropriate properties appearing in my searches and Caz from the Consumer Experience Specialist Team has been in touch to confirm that my feedback was understood.I really do hope they can do something to address the issue raised.
Hi Mandy,Thank you for your 5 star review.It's amazing to hear you had such a positive experience with our specialist Caz and we'll absolutely share your comments with her. We're always looking for ways to improve and make home moving easier so we're really pleased you got in touch to share your feedback.If there's anything we can do to help in the future, please don't hesitate to get in touch. Our email address is talk-to-us@rightmove.co.uk and our contact number is 01908 712300.Happy home hunting.Many Thanks,Rightmove
1/5
TrustpilotThis company as no phone number that I…
This company as no phone number that I can find they won't stop sending me emails when I go to unsubscribe it says invalid email address I do not want emails I do not need to rent or buy a house please leave me alone
Good morning Billy, Thank you for notifying us of this, I will absolutely speak to the relevant team to get our contact number added to the 'Contact Us' page so it is clear to the users of the website. If you can please contact us on 01908 712 352 or customersupport@rightmove.co.uk to notify us of your email address and we can unsubscribe you from receiving emails from us. Kind regards,Rightmove.co.uk
5/5
TrustpilotDonna McNeill excellent customer service
Donna McNeill provided thorough and excellent customer service. All queries were answered and advice on TV/Internet package was provided.Thanks again for explaining everything clear and concisely. Saved me a lot of time and money!JK
Hi James, thanks for taking the time to leave us such a great review. We're glad you had a great experience speaking with Donna, we'll make sure she sees your feedback. Many thanks, Rightmove
4/5
TrustpilotRemoval of house pictures from Web site
Although I was not happy to see internal pictures of my house on the 'sold prices' website two years after taking it off the market, I was pleased with the quick actions of Caz when I requested the pictures were removed.
Hi Mrs Paterson,Thank you for your 4 star review.We're so pleased to hear that Caz was able to remove the images of your property so quickly.If there's anything we can do to help in the future, please don't hesitate to get back in touch. Our email address is talk-to-us@rightmove.co.uk and our phone number is 01908 712300.Happy home hunting.Many Thanks,Rightmove
5/5
TrustpilotIssues with Access to Rightmove Portal
Issues with Access to Rightmove PortalCustomer support team at Rightmove gave great support until it was all resolved.Thanks a million to Ben Prestidge - Customer Technical Care Specialist at Rightmove.
Hi, thank you for taking the time to leave us a review. Its wonderful to hear of your experience with Rightmove! Best wishes, Rightmove
5/5
TrustpilotThank you Van Mildert.
I am constantly using Van Mildert and they are very professional, easy to approach and kind throughout the whole process.5 starts from me. Keep up the good work guys!I would highly recommend that Landlords and Tenants use Van Mildert for referencing. :)
Hi Jay, Thank you so much for your positive review of our services. We are pleased to hear that you have had such a positive experience, and that you would recommend us too!If there is anything we can do to ensure that you continue to receive the level of service and excellence we strive to achieve, please don’t hesitate to get in touch. Thanks again,The Van Mildert Team
5/5
TrustpilotProblems with setting up new account
Had problems with setting up a new account after deleting my old account a few years ago. Contacted Customer Support and the problem was rectified after a few e-mails. Now up and running again.
Hello, Thank you for taking the time to leave us a 5-Star review. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300.Happy Home Hunting! Thanks, Rightmove
5/5
TrustpilotWe've had a really great experience…
We've had a really great experience with Rightmove Referencing. The process was efficient, simple and the customer service was great
Hello Lu - thanks so much for this review! I am really pleased that you had a great experience with Rightmove Referencing - all the best form your move! Many thanks, Rightmove
5/5
TrustpilotGreat referencing service and more
Used them as a referencing service for my new apartment, really quick and helpful customer service.They contacted me to offer tenants insurance and also got me a great deal with Sky for my new broadband and TV.
Hello Daniel, Thanks for taking the time to leave such a positive review about your experience with us. We are happy to hear you received such speedy and friendly help. We hope you enjoy your new home.Best Wishes Beth
5/5
TrustpilotPerfect!
Fast and efficient with friendly and helpful staff. Made the process very smooth! Thank you!
Hi There, Thank you for taking the time to leave us a review. It's wonderful to hear about your experience with Rightmove.If you need anything else, please get in touch 01908 712300, or email us on customersupport@rightmove.co.uk Thanks, Rightmove
5/5
TrustpilotDoes rightmove actually SELL properties?
You seem to have a very good site but how successful is it. I am about to put my house on in the overseas section and dont really know whether go do i or not as nothing tells me it is a good selling platform.
Hello Michelle,Thank you for taking the time to leave us a review and thank you for your comments. It's great to hear you are considering advertising with us and we would love the opportunity to speak with you about the benefits of a membership with Rightmove. Please feel free to call our Overseas Customer Support team on 01908 712 026 and my colleague Kelly will be happy to help. Kind regards, rightmove.co.uk
5/5
TrustpilotThank you Meg Perkins
Meg Perkins, you are a legend. Thank you for great customer service and efficiency.
Hi There, Thank you for taking the time to leave us a review.It's Great to hear about your experience with Meg and the service offered.If you need anything else, please get in touch 01908 712300, or email us on customersupport@rightmove.co.uk Thanks, Rightmove
5/5
TrustpilotReassuring
I delt with Nikita re the reference for rightmove. I found her very professional, helpful and reassuring. It made me feel confident and relaxed during this period of stress.
Hello Wayne, thanks for leaving us a five-star review. I am glad to hear of your positive experience and I will be passing your feedback over. If there is anything else I can help with, please drop us an email at talk-to-us@rightmove.co.uk or give us a call on 01908712300. Thanks, Rich
5/5
TrustpilotA review
Have been trying to sort referencing for a new place with Van Mildert at quite short notice - they have been helpful and quick in their dealings and I have been very happy with their service to date.
Thank you for your review, Alex! We are so pleased you have had a positive experience with Van Mildert.If there is anything else we can help or support you with, please feel free to get in touch with a member of the team who will be happy to help!
1/5
TrustpilotDiabolical service
Diabolical service, received phone call, asked to call back, have attempted 5 times and spent 127 minutes overall listening to some recorded message trying to convince people how great Rightmove services are....sorry people, misrepresentation!
Hi,Thank you for reaching out to provide valuable feedback, we are very sorry to hear of the issues you have experienced with Rightmove Landlord and Tenant services. We pride ourselves on fast and helpful service and we apologise if this has not been the case. In order for me to investigate your issues, we would need further information from yourself to locate your reference. Please email RLTComplaints@rightmove.co.uk with your full name and the property address you have applied for and we will endeavour to carry out a full investigation on the issues you have experienced. Best WishesRightmove
5/5
TrustpilotGreat customer service
Referencing process was fast and smooth. I was contacted by Emily regarding the property insurance and she was very patient and helpful, explained everything in detail to better understand what plan suits us better. Thank you!
Hello Virginija,Thanks so much for such a lovely review. Here at Van Mildert we understand insurance can be confusing with so many options, and appreciate how important it is to be as clear as possible in order for you to make the best decision based on what's best for you. We will make sure Emily hears about your feedback and I'm sure she will be over the moon with your kind words.Best wishesBeth
5/5
TrustpilotRightmove customer service is excellent!
Had a problem with the Rightmove app not letting me login even though I had reset password. Contacted Rightmove support who sorted out the problem very quickly & kept me informed by email - excellent customer service!! Thank you.
Hi Sarah,Thank you for your 5 star review.It's great to hear that one of our specialists was able to help you log back into your account whilst keeping you updated on the error and resolving it so quickly.If we can help with anything in the future, please let us know. Our contact number is 01908 712300 and our email address is talk-to-us@rightmove.co.uk.Happy home hunting.Many Thanks,Rightmove
5/5
TrustpilotAll of the three people we spoke to…
All of the three people we spoke to were professional, friendly and helpful whilst trying to sort out references for a new rental property, they are definitely a credit to Rightmove.
Hello, thank you for taking the time to leave such a great review. We're so happy to hear you've had a positive experience with us. If you have any further feedback, or suggestions on how we can improve, do drop us an email at talk-to-us@rightmove.co.uk, or give us a call on 01908 712300 - we'd love to hear from you. Many thanks, Rightmove
3/5
TrustpilotRightmove should display the views to…
Rightmove should display the views to the vendors who's property they are help sell. At the end of the day... Rightmove and the Estate Agents exist because vendors pay for their existence... Least they can do is show the views.
Hello Bill, Thank you for your review.We're always looking for ways to improve and make home moving easier. I have shared this with our specialist development teams to take into consideration. This is something that your Estate Agent can share with you.Please don't hesitate to get in touch if there's anything we can help with in the future. You can give us a call on 01908 712300 or, email us on talk-to-us@rightmove.co.ukMany Thanks Rightmove
4/5
TrustpilotReasonable response
Needed to complain a few times to get a problem sorted but Rightmove customer services Caz got back to me with an explanation, an apology and hopefully a fix for the problem I had been having with the property alerts.
Hi Leigh,Thank you for your 4 star review and feedback.We're so pleased to hear that Caz was able to help you with your complaint and that moving forward your property alerts will be sorted.If anything changes or if we can do anything else to help, please don't hesitate to get in touch. Our email address is talk-to-us@rightmove.co.uk and our contact number is 01908 712300.Happy home hunting.Many Thanks,Rightmove
1/5
TrustpilotTerrible
Terrible. They're meant to notify me instantly every time a property is posted with my criteria, but rarely do.
Hi Lisa, Thank you for taking the time to leave us a review. Sorry to hear of your expereince.We'd like to gather a little more details from you in order to look into your alerts and when you are recieivng them. Please get in touch at talk-to-us@rightmove.co.uk or 01908 712300 and we shall be more than happy to investigate. Thanks, Rightmove
5/5
TrustpilotRemoval of property photos.
After requested photos and floor plan were removed from our sold property, I noticed that the property was listed as semi detached and not detached this was amended immediately. Very pleased with how easy this whole process was.
Hi Mrs Gard,Thank you for your 5 star review.It's great to hear how easy you found this process and that you had a good experience with one of our specialists.If there's anything we can help with in the future, you can get in touch with us by email on talk-to-us@rightmove.co.uk or, give us a call on 01908 712300.Happy home hunting.Many Thanks,Rightmove
1/5
TrustpilotFix it now!
As a property developer I use rightmove most days, the app is fine but no good for house prices or commercial so has to be the website which for weeks now has been slow and unreliable.Your losing customers rightmove!SORT IT OUT!
Hello Matt,Thank you for taking the time to leave us a review and we’re so sorry to hear of the experience you’ve had using our website recently.I will certainly pass your feedback to our development teams, regarding including the commercial and the sold prices section of our website, onto the apps. We completely understand how useful these features are, and how useful they would be to our users, if they were also within our applications. We are currently aware of some technical issues affecting the use of our website, for iPad and iPhone users. We would really like to look into this further for you so we can confirm if you are also experiencing these issues. So that we can look into this, please can you email us at talk-to-us@rightmove.co.uk and advise us of the browser you are using and what software version your device is using?Our telephone lines are open until 6pm if you would rather speak with us over the phone. Our contact number is 01908 712 300.We look forward to hearing from you.Many thanks, Rightmove.
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