Trusted Agent profile · Oldham
★★★★★
1,644 reviews across 1 platform
91 High Street, Lees, Oldham, OL4 4LY, OL4 4LY
Oldham Letting Centre's office in Oldham, at 91 High Street, is rated 3.8 out of 5 across 1,644 reviews on 1 platform.
Every review we hold for the Oldham office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat service!
Great service; Charlie Donnelly followed each step of the Referencing process, keeping me up to date with what was needed and helping me to understand the system.A helpful and friendly experience.
Hi there, Thank you for taking the time to leave us a review. Its wonderful to hear of your experience with Charlie. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Thanks, Rightmove
1/5
TrustpilotRightmove used to be the best property…
Rightmove used to be the best property site, now it's the worst! Can't see all of the photos, can't enlarge the floor plan, no street view and it's very ugly. What was wrong with the old site? Using Zoopla now.
Hi Helen, Thanks for your review. We're sorry to hear you're not able to view the images and floorplans. We'd like to look into this for you and see why this is happening. So we can do this please could you email talk-to-us@Rightmove.co.uk with screenshots along with the device make/model you're using? Many Thanks, Rightmove.
2/5
TrustpilotI was highly interested
I was highly interested ! However above does not state in the above description tennant has earn over £21,000 income! Which i was told over the telephone. I do think i qualifyfor this before tax and was first to apply but was not givem the correct opportunity. I was not given the application form, which was promised, and i was dissapointed i was not truly considered, proof, wage slips, etc just refused.
5/5
TrustpilotHow to remove saved property.
I contacted Rightmove to find out how to remove a saved property from My Rightmove that had been taken off the market. I had a response from Caz Thompson with explanation and pictures, which worked exactly as she said it would. Thank you.
Hi Sally,Thank you for your 5 star review.It sounds like Caz was really able to help talk you through how to remove your saved properties. It's great to hear that you had such a positive experience and we'll share your lovely comments with Caz.If we can help in the future at all, please don't hesitate to get in touch. Our email address is talk-to-us@rightmove.co.uk and you can always give us a call on 01908 712300.Happy home hunting.Many Thanks,Rightmove
5/5
Trustpilot10/10
Rhea from the South Shields centre was extremely helpful, explained everything thoroughly yet in a time efficient manner also. She clarified anything I didn’t understand and was lovely to talk to. Calum
Hello, Thank you for taking the time to leave us a 5-Star review. We appreciate your feedback and I will pass this on to the relevant team. If you need anything else, please do get in touch at talk-to-us@rightmove.co.uk or give us a call on 01908 712 300. Happy home hunting! Many thanks, Rightmove
4/5
TrustpilotI am planning on moving overseas
I am planning on moving overseas. Rightmove allows me to save the properties that I like. Once there was a technical issue, they resolved it in a relative short amount of time. The listings are diverse and plentiful. I enjoy perusing the website, often.
Hi Susan, Thanks for taking the time to leave us a 4 star review. We're really pleased that our specialists where able to resolve the technical issue in a short amount of time, and can absolutely pass feedback on to them for you. We're glad you enjoy the listings on Rightmove and hope you continue to enjoy using our website. If there is anything else we can do for you in the future, please send us an email on 'talk-to-us@rightmove.co.uk', or call us on 01908 712 300.Happy home hunting.Many thanks,Rightmove.
5/5
TrustpilotI was assisted and well informed in...
I was assisted and well informed in making my decision without any issues by Rhea Thompson. As a customer this experience is much valued and appreciated.
Hello Denzil,Thanks for leaving us a five-star review.I will be sharing your feedback with Rhea, I am sure they will be happy to hear they were able to assist. If you have any further feedback, drop us an email at talk-to-us@rightmove.co.uk or give us a call on 01908712300. Thanks, Rightmove
1/5
TrustpilotWhat a shambles
What a shambles. With assets of over £5m, they deemed me not suitable for rent of 4K per month even though my current account had 200k in it. Waste of time and actually cost agents and jandlords tenancies. Avoid at all cost.
Hi Alex,I’m sorry that you’ve had a negative experience with Van Mildert. If you would like to provide more information, I can certainly look into why your reference passed or failed, in order to provide you with more detailed feedback. Please email: customerservice@vanmildert.netPlease be aware that while we carry out detailed referencing and provide our clients with a wealth of information pertaining to you as a prospective tenant, any and all final decisions relating to the placement of a tenant lies with the landlord of the property in question and not with ourselves.Kind regards,The Van Mildert Team.
4/5
TrustpilotNew site better than the old
New site better than the old, but still need to have a few things changed. Auto remove sold houses from the saved listing. Show Homes that have been saved with a different icon on the map. Other than that its a great site, i use it daily.
Good morning Clive,Thank you for taking the time to leave us a review.I'm really pleased to hear you enjoy using the Rightmove website and use it daily! I have taken your feedback on board and will pass this on to our developers to see if we can add these features in future.Kind regards,Rightmove.co.uk
2/5
TrustpilotProblems from a Seller's Angle
I have used Rightmove to search for property and find it extremely useful. However trying to sell my house has been a different matter. I am using Tepilo, an online estate agency, and have had very good service from them but they have had huge problems getting my correct house details onto Rightmove. It has taken Rightmove over a week to sort out the problem and then it was only done because the girls at Tepilo insisted keeping them on the phone until the the problem was solved. Considering that they advertise countless houses I cannot imagine that it was difficult to put up the correct search details.
5/5
TrustpilotWithout doubt the best website to view houses from and find one
I have moved several times over the past ten years and there is no question in my mind that this site is the best by far, the alerts are almost daily, the site/app never crashes I realise that agents are feeding into this site but for overall general ease of use you cant beat registering for alerts in the area your looking to find in we found our last house due to Rightmove popping up on other sites to, I remember eing on ebay looking for something and the pop up appearing on the side of the screen, so thank you we love it in our new place
1/5
TrustpilotShocking communication
Shocking communication, one day tell us everything is done the next day requesting for more documents. Then tell us there's a problem but didnt tell us what the problem was so we couldn't fix it. Absolutely shocking
Hello Angie, Thank you for contacting us to provide such valuable feedback. I am very sorry to hear of the communication issues you have experienced.Sometimes, whilst referencing, new information can come to light which can change the course of information we require. However, if changes do occur we train our staff and pride ourselves on making information as readily available and transparent as possible.I am unable to comment on your application without further information, but if you would like to contact me via Beth.McGuire@rightmove.co.uk, I will endeavour to investigate this and provide you with further clarity.Best wishesBeth
1/5
TrustpilotAbsolute disgrace .amateur .expensive…
Absolute disgrace .amateur .expensive and just interested in taking money.give a miss
Good Afternoon John,Thank you for reaching out. I'm sorry to hear of your experience.If you'd like to discuss this further, please reach out to us at talk-to-us@rightmove.co.uk. We can then look to point you in the right direction.Many thanksRightmove
2/5
TrustpilotFrustrating!
I've been looking for somewhere new to rent for over three weeks now, with no luck as yet. This is predominantly because letting agents very, very rarely respond to the enquiry form sent in via the Rightmove website. When I've tried to chase enquiries via the telephone I've found that a) some of the letting agent telephone numbers are incorrect on Rightmove, b) a lot of letting agents claim never to have seen your enquiry form/that it has been "lost", and c) that you are promised call backs that never materialise. I have also noticed that some letting agents are not making it clear on Rightmove whether properties will accept pets (and when you enquire about it you're told that if it doesn't say anything about pets, it means no pets allowed.... (?)), and that quite a few semi-detached and terraced properties are coming up in the detached-only search results.
5/5
Trustpilotexcellent service from megan
excellent service from a lovely woman named megan even with some technical difficulties she still remained upbeat and managed to get everything sorted for us. she wrote such a kind message on the email she sent afterwards as well
Hi Amy,Thank you for taking the time out to leave such a wonderful review about your experience with Megan. We love to hear feedback about our colleagues, and I know she'll be really pleased to hear your feedback :)Thank you again!Best wishes,Vicki
1/5
TrustpilotHate the new website layout
Hate the new website layout. The pictures are too big and seem distorted. As I scrolled down I began to develop a headache and couldn’t get out of it quickly enough. It is just awful. Your previous layout was perfect.
Good Morning Jo, Thank you for taking the time to leave us a review. We make thousands of big and small changes to Rightmove every year so that it stays quick and easy to use to find your next home. We know how important the property listing pages are and we took extra care when redesigning them, and they went through lots of testing with home-hunters. We’ve given them a fresh new look, and the pages are faster to load. Our aim for the new look page is to give home-hunters a better view of a property’s features all on one page. We’ve been switching on the page to people using the site gradually so that we can make changes as we go based on people’s feedback, as we know we don’t get it right first time. Your feedback has been passed on to our specialist Development Team to take into consideration.Please let me know if there's anything else we can help you with, you can get in touch on 01908 712300 or talk-to-us@rightmove.co.ukMany Thanks,Rightmove.
1/5
Trustpilotconstantly advertising rental…
constantly advertising rental properties that are no longer available,and have not been available for some period of time.reply:why should i e-mail you and do your job for you?? Surely you have the compitance and ability to amend and check your advertisements
Hi Johnny,Thank you for your reply.All advertisements are managed by the Estate Agent themself, it isn't something we would do for them. I'd like to look into this and see why the agent hasn't changed the adverts but to be able to do this we would need to know which advertisements they are.Many Thanks,Rightmove.
5/5
TrustpilotWill Mills
Will Mills, (Norwich) has been really helpful and has given 100% effort in helping me understand housing and renting. He's taken personal care as though it really mattered to him, wouldnt reccomend anyone else. 👍
Hi Rob, thank you for a lovely review.Happy home hunting!Many thanks, Rightmove.
2/5
TrustpilotI have just decided ti take some time…
I have just decided ti take some time out of my day to say how bad the property filtering is on this site.If you are looking in any city it is impossible to seperate HMOs from standard rents even with the applicable filters applied.
Hello Tony,Thank you for taking the time to leave us a review.We are really sorry to hear you feel this way. We will certainly be passing your feedback onto our developers to look into as an enhancement for the website.If you have any questions, you can email us at talk-to-us@rightmove.co.uk or call us on 01908 712300.Many thanks,Rightmove
3/5
TrustpilotDecent website for people looking to…
Decent website for people looking to rent a flat. I have seen some progress over the years as I was always using rightmove when I was on the search of a new flat.However there are numerous website errors in just the basic functionality. Hey guys spend some money hiring some web developers fixing these annoying bugs as it seems a little bit unacceptable being one of the most major property finder websites and having these embarrassing errors.
5/5
TrustpilotA fast and very efficient service
A fast and very efficient service. I could not log into a private document, but on informing customer services they quickly cleared up the matter, in a secure way, so I was able to log in again.
Hello Mr Brown,Thank you so much for reaching out to leave such positive feedback. Our staff work very hard to go the extra mile for every customer as we can all appreciate how stressful moving can be. We are glad you received the experience we set out to give all of our customers.Best wishesBeth
3/5
TrustpilotSome statistics datas not shown to all viewers
Good website overall however but your competitor allow more informations for each house on their website like you can filter by most reduced, most popular, .. you can even when the price has dropped and how much, when was the last sale and how much, how long this house is on the market, the number of views since maketed, as well as the last 30 days number of view, and more important a tool to estimate your house min, max, average,,, that is a shame all of these usefuls datas to position a house on the market is not included or available to all users in your website.
5/5
TrustpilotRightchoice
Been looking at moving for last couple of years but not found what I'm looking for just yet. Rightmove make searching that much easier by informing me when a new property comes on the market in the area I'm searching, within my price range and without having to leave my chair. I can also view a street plan of the property to check on the surrounding area and also see how much the property was previously sold for and when. Very Informative and easy to use
2/5
TrustpilotWhat if I'm not a 55 or 60 year old retiree?
That's all this company seems to try and sell, whether you're eligible or not. And while we're at it, why do 55+ folk pay so much less for their homes? I wouldn't mind a 2 bed flat in Surrey for £80k? I don't play loud music or anything so what's with the discrimination? Might take this up with the courts... Even E-Mailed 'em to say that I wasn't eligible for their 'Deal of the Week' and I still effing get them!
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