Trusted Agent profile · Oldham

Oldham Letting Centre Oldham reviews

3.8

★★★★★ Good

1,644 reviews across 1 platform

91 High Street, Lees, Oldham, OL4 4LY, OL4 4LY

Oldham Letting Centre's office in Oldham, at 91 High Street, is rated 3.8 out of 5 across 1,644 reviews on 1 platform.

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1,644

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Reviews

Every review we hold for the Oldham office, from every platform, shown as written. First names only.

1/5

Trustpilot

Fix it now!

As a property developer I use rightmove most days, the app is fine but no good for house prices or commercial so has to be the website which for weeks now has been slow and unreliable.Your losing customers rightmove!SORT IT OUT!

Matt · 13 October 2019

Agent replied · 25 October 2024

Hello Matt,Thank you for taking the time to leave us a review and we’re so sorry to hear of the experience you’ve had using our website recently.I will certainly pass your feedback to our development teams, regarding including the commercial and the sold prices section of our website, onto the apps. We completely understand how useful these features are, and how useful they would be to our users, if they were also within our applications. We are currently aware of some technical issues affecting the use of our website, for iPad and iPhone users. We would really like to look into this further for you so we can confirm if you are also experiencing these issues. So that we can look into this, please can you email us at talk-to-us@rightmove.co.uk and advise us of the browser you are using and what software version your device is using?Our telephone lines are open until 6pm if you would rather speak with us over the phone. Our contact number is 01908 712 300.We look forward to hearing from you.Many thanks, Rightmove.

1/5

Trustpilot

This is the WORST service i have ever…

This is the WORST service i have ever come across with. They try to make people homeless. They do not check emails, they do not respond and they do not care. They must close it down, they are destroying people's lives.

Jennyyy · 5 September 2019

Agent replied · 25 October 2024

Hi Jenny,We’re very sorry to hear that you have had a negative experience when using Van Mildert’s services. We strive to maintain an excellent level of quality and service to everyone we work with, and are sorry that, on this occasion, we haven’t been able to meet your expectations.In your review you have mentioned that we do not care, and we would like to investigate this further, as I can assure you, we do care. Our aim is to accurately report your financial situation, ability to pay a certain level of rent and your rental history to your letting agent. If you feel that we haven’t done that please email us as customerservice@vanmildert.net and we will be delighted to investigate this for you further.We look forward to hearing from you and finding positive resolution to your experience.Kind regards,The Van Mildert Team

5/5

Trustpilot

I have had a great experience so far…

I have had a great experience so far with Right Move. Shout outs to Megan Brooke, a tenant services sales executive. All easy going and at a good pace. Keys on Monday.

Sarah · 14 December 2021

Agent replied · 25 October 2024

Hi there, Thank you for taking the time to leave us a 5-star review. I will pass this feedback on to Megan for you.I hope you enjoy your new home!Thanks,Rightmove

1/5

Trustpilot

Tragically poor technical support.

Tragically poor technical support.When their stuff doesn't work you're on your own - unless you enjoy extended sessions of being patronised.(Interesting that rightmove "can see that my issue was resolved" as the resolution was for me to give up using their offering.)

Matt · 13 February 2019

Agent replied · 25 October 2024

Hello Matt, Thanks for taking the time to leave a review. We really value feedback on how we can improve our service and review any interactions and experiences that fall short of the level of service we aim to provide. Though we can see that the issue you reported has now been resolved, we will take a further look into the interaction you received and provide the team with additional training if needed. Thank you,Rightmove.co.uk

5/5

Trustpilot

Great portal and helpful staff

Great portal and helpful staff. Contacted them about some changes to an old listing that were incorrect and they rectified straight away. Nice and easy. Thank you

Joseph · 8 August 2022

Agent replied · 25 October 2024

Hello Joseph, thank you for taking the time to leave us a 5-Star review. If you need anything else, please do get in touch at talk-to-us@rightmove.co.uk or give us a call on 01908 712 300. Happy home hunting! Many thanks, Rightmove

5/5

Trustpilot

Would recommend!

I've used Van Mildert twice now, and found the service very fast and efficient. They're also really friendly and helpful on the phone, and the web form for referencing is easy to use and understand. Would recommend!

Er2901 · 3 December 2020

Agent replied · 25 October 2024

Thank you so much for your positive review, we really appreciate it!

2/5

Trustpilot

Fake information and photos

This webpage allows fake pictures and fake information. I wasted time and money looking for houses here where pictures and information was not as described. And there is not even a way to report those properties either. Using already other webpages.

Karsha · 26 June 2019

Agent replied · 25 October 2024

Hello Karsha,Thank you for taking the time to leave us a review, we are sorry to hear you have come across properties adverts on Rightmove that aren't genuine.We have a dedicated data quality team that manages complaints of this nature. I'd really like to talk about the points you've raised with us further, so I can ask the team to investigate. Are you able to send us an email or give us a call to discuss this further? Our email address is 'talk-to-us@rightmove.co.uk' and our contact number is 01908 712 300.Many thanks, Rightmove

5/5

Trustpilot

Brilliant customer service

Just called Rightmove to remove the photos of our newly purchased house that were still on the sold listing. The guy I spoke to was brilliant. So polite and took them down from the website in seconds.

Joanna · 12 November 2020

Agent replied · 25 October 2024

Hi Joanna, Thank you for your lovely 5 star review. We're so pleased to hear your query was dealt with quickly and efficiently and who you spoke with was polite.If there's anything we can help with in the future please don't hesitate to get in touch on 01908 712300 or talk-to-us@rightmove.co.ukHappy Home Hunting. Many Thanks, Rightmove.

1/5

Trustpilot

Useless

I'm so sick of this time-wasting website. I can't understand why, if I SPECIFICALLY SAY I want a garden, it's showing me results of communal gardens or nearby green space. It's not what I asked for!!!

Sal · 4 February 2021

Agent replied · 25 October 2024

Thank you for taking your time to write this review. I'm sorry that the garden filter is not showing the results you are after.We do have a keyword search filter that could help you with your search.If have any questions please contact us on 01908 712300 or talk-to-us@rightmove.co.uk. Many thanks, Rightmove

4/5

Trustpilot

Resolved

I contacted Costomer Service with email given on website. Caz replied the following day and then the isuue was resolved. happy with the outcome. I took away one star as there was no way to contact them instantly.

Home · 22 July 2020

Agent replied · 25 October 2024

Hello,Thank you for your 4 star review.We're really pleased to hear that Caz was able to resolve this issue so quickly for you. Your feedback around not being able to get in touch instantly has been taken on board also.If there's anything we can help with in the future, please don't hesitate to get in touch. Our contact number is 01908 712300 and our email address is talk-to-us@rightmove.co.uk.Happy home hunting.Many Thanks,Rightmove

1/5

Trustpilot

Receiving unsolicited sms messages with…

Receiving unsolicited sms messages with no option to unsubscribe on my account. Have to pay to send texts to stop it! Bad business practices

Jai · 11 November 2022

Agent replied · 25 October 2024

Good afternoon Jai,Thank you for getting in contact.To unsubscribe from emails, please follow the below instructions:- Go to Rightmove.co.uk and log in. - Then click "My Rightmove" in the top right- Click "View My Rightmove"- Click "Account Details"- Then go to the preference centre, from here you can tick/untick any emails you don't want to receiveIf you have any questions, please don't hesitate to get in touch at talk-to-us@rightmove.co.uk or on 01908 712 300.Many thanks,Rightmove

5/5

Trustpilot

instant response

instant response! very helpfull!

Paul · 24 July 2025

5/5

Trustpilot

I whelould like to thank staff at…

I would like to thank staff at rightmove for the efficiency in dealing with my checks on references etc, very pleasant helpful staff can't thank them enough .

CustoHelen · 13 May 2022

Agent replied · 25 October 2024

Hi there, Thank you for taking the time to leave us a review. Its wonderful to hear of your experience with our Rightmove referencing team. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Happy Home Hunting! Thanks, Rightmove

1/5

Trustpilot

The new format/ layout of the website…

The new format/ layout of the website is brutal. The. Worst.You took what was pretty great and turned it into an unpleasant web experience.The finest example of fixing something not broken I have ever seen. Shocking.

William · 20 November 2020

Agent replied · 25 October 2024

Hi William,Thank you for your review and we're sorry to hear you don't like the recent changes to our website.We make thousands of big and small changes to Rightmove every year so that it stays quick and easy to use to find your next home. We know how important the property listing pages are and we took extra care when redesigning them, and they went through lots of testing with home-hunters.The update we've made to our website was released gradually to home hunters so that we could make further improvements as we went along based on the feedback we've had from our site users.We received some really great suggestions which we've been able to add the new look of our property details page which have been successful, and generated even more great feedback giving us things to think about moving forward.Your thoughts around these changes have been shared with our specialist Development Teams and if you have any specific suggestions you'd like to see on our website, please don't hesitate to share them with us. Our email address is talk-to-us@rightmove.co.uk and our contact number is 01908 712300.Many Thanks,Rightmove

1/5

Trustpilot

This was one of the worst experiences

This was one of the worst experiences. This took 3 weeks, they ended up contacting the wrong people, never got it right. It was a massive strain. Would not use them.

Sophia · 6 October 2021

Agent replied · 25 October 2024

Hello Sophia,Thank you for getting in touch, I am very sorry to hear of the experience you have had with our referencing process.I would very much like to look into the issues you have had with your application, but I am unable to locate your information. Would you be able to contact me via Beth.McGuire@rightmove.co.uk.Best wishesBeth

5/5

Trustpilot

Responsive and helpful

I found Rightmove very responsive and helpful. Charlie Donnelly in particular, helped turn a complex process into a manageable process. Thank you for the help!

Marc · 8 August 2022

Agent replied · 25 October 2024

Hi, thank you for taking the time to leave us a review. Its wonderful to hear of your experience with Rightmove. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Happy home hunting! Thanks, Rightmove

5/5

Trustpilot

Quick and efficient with gathering the…

Quick and efficient with gathering the information for the checks required. Friendly staff who put you at ease when you call and are worrying about the whole process. Happy with the level of service provided.

Amanda · 2 December 2020

Agent replied · 25 October 2024

Thank you for your review, Amanda! We are so pleased you have had a positive experience with Van Mildert.If there is anything else we can help or support you with, please feel free to get in touch with a member of the team who will be happy to help!

2/5

Trustpilot

Too slow to email updates

Too slow to email notification of new properties. They emailed me at 4pm but the property went on at 9am and was fully booked by the time I was alerted - despite Email Instantly being selected.

Beamsley · 28 August 2020

Agent replied · 25 October 2024

Good Morning. We're sorry to hear you're not receiving your alerts quick enough.So we can look into this please could you email talk-to-us@rightmove.co.uk with a screenshot of the email and the time you received it. Many Thanks, Rightmove.

5/5

Trustpilot

Great service

Great service. I recently found a flat through Rightmove. The referencing process also went smoothly, communication was quick and clear.

Elena · 10 February 2023

Agent replied · 25 October 2024

Hi Elena, thank you so much for this review. We're so pleased you had such a great experience, wishing you the best with your new flat. Thanks, Rightmove.

5/5

Trustpilot

The consumer experience specialist took…

The consumer experience specialist took four days to reply to my email which was a bit longer than I expected but understandable due to the current situation. She had my problem resolved by the next day.

Sophi · 19 August 2020

Agent replied · 25 October 2024

Hi Sophi,Thank you for your 5 star review.We really appreciate your patience when you initially contacted us and it's great to hear that we were able to resolve the error you were experiencing.If there's anything we can help with in the future, please don't hesitate to get in touch. Our contact number is 01908 712300 and our email address is talk-to-us@rightmove.co.uk.Happy home hunting.Many Thanks,Rightmove

5/5

Trustpilot

Efficient

Efficient, quick to respond and very helpful. Great customer service.

Paul · 16 November 2023

Agent replied · 25 October 2024

Hi Paul,Thank you for taking the time to leave us a review. It's wonderful to hear about your experience with Rightmove.If you need anything else, please get in touch at customersupport@rightmove.co.uk or 01908 712300. Thanks, Rightmove

3/5

Trustpilot

Filter for Pets!

Dear Rightmove,Please add a filter option for PETS, when advertising places to let!!! This would save people so much trouble!

Anna · 4 February 2023

Agent replied · 25 October 2024

Hi Anna,Thanks for leaving us a review and for your suggestion about having a pet filter. We are always looking to improve and will pass your feedback to our developers. Whilst I cannot make any promises, feedback is taken on board when looking at any future developments. If you have any more feedback, please contact us at talk-to-us@rightmove.co.uk or on 01908712300 Many thanks, Rightmove

5/5

Trustpilot

Amazing!

I'm new to this and everyone I've spoken to (which has been many) have been most helpful and patient. I'm extremely pleased with the the compassion and efficiency of the servuce/people. Thanks so much!

L · 3 February 2021

Agent replied · 25 October 2024

Hello there, Thank you so much for taking the time to leave such a kind review about our service and our team! We really appreciate any and all feedback, and we're so pleased that your first experience with us has been such a positive one! Take care!

1/5

Trustpilot

MINUS 10000

MINUS 10000, WEBSITE GENERATES CRAP EVERY VISIT !!!!!

Hungry · 21 May 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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