Every review we hold for the Oldham office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotReally bed experience list day exchange…
Really bed experience list day exchange continues no one available to give key I driver over 45 minutes to get a key and only mian door key I get it is been over 10 day I'm still waiting to get all other key !!!
S · 13 May 2026
Agent replied · 22 May 2026
Good morning,
Thank you for your feedback.
We're sorry to hear your experience didn't meet your expectations. To provide some context, we passed on all keys made available to us by the seller at the point of completion, and we promptly contacted you to let you know that the remaining keys would be sent by the seller directly. We also offered to deliver the initial keys to you the following morning, though we understand you preferred to collect them on the day.
The team are actively chasing the outstanding keys and working to get this resolved for you as quickly as possible.
Please don't hesitate to get in touch with us at hello@auctionhouse.co.uk if you have any further questions in the meantime.
All the best,
Auction House Team
★★★★★ 5/5
TrustpilotExceptional service throughout and highly recommended
I can not thank Mark Willett enough for all the support the last few weeks since deciding to put my property into the auction via Auction House. A colleague at my office contacted Mark on my behalf initiating the first call to see what process I would need to follow to list it for sale. At such a challenging & uncertain time in the housing market, Mark was honest about the situation throughout and guided me through from the start to ensure the best possible outcome. He communicated with me regularly and gave every opportunity to get my property advertised in all areas including relevant contacts, social media & local papers for the best possible chance. It has been such a nerve racking time due to the change in the market and I accepted that the price would be lower than a private sale. However, it was 100% the right decision as it completely took the stress and pressure away knowing it was being looked after in such a professional way for me. Communication was definitely a key factor in making this experience so positive. Over the last year my experience of high street agents has been the opposite to what I have received through Auction House. With my property now sold I feel a weight has been lifted. Thank you Mark & Auction House for the successful sale of my property at the auction on the 7th December!
Annelie · 14 December 2022
Agent replied · 22 October 2024
Hello Annelie. Firstly, congratulations on the successful sale of your property and secondly, thank you for your glowing review. We're so pleased that you had such a positive and successful experience. Wishing you all the best - Abi
★★★★★ 5/5
TrustpilotA very professional Auction
I am so impressed with the professional service I received from East Anglia Auction team and especially their agent Mr Mark Willett. He agreed to show us the property even though he was extremely busy as it was a day before the auction. He took the time to explain everything to us and you could tell that he cared for what is best for both the buyer and the seller. Emails were replied to promptly and with detailed replies about our request. Thank you !
Naima · 10 December 2022
Agent replied · 22 October 2024
Hi Naima, Thank you for your feedback. Fantastic to read about your experience with the East Anglia team and especially Mark. We hope to be able to support you again in the future. All the best - Abi
★★★★★ 5/5
TrustpilotFantastic service from start to finish
Dan at Auction House North Wales has been exceptional from start to finish with the sale of our property. He consistently went above and beyond, even outside of regular hours, to ensure deadlines were met and everything went smoothly. His communication throughout has been outstanding. We couldn’t have asked for better service. Highly recommended.
Jon · 21 August 2024
Agent replied · 22 October 2024
Hi Jon, fantastic to hear about the exceptional service you received from Dan! Thanks for the recommendation. Best, Auction House
★★★★★ 5/5
TrustpilotWould recommend and will be using again.
Great experience working alongside this team. Mainly dealt with Ross and George and they couldn't have done more for me. I was kept informed of all information passed throughout auction house and solicitors. My property took quite a while to sell but a huge thanks to the persistent work of George and others involved to help get the sale across the line! Brilliant company and brilliant guys!
Kirsten · 12 December 2023
Agent replied · 22 October 2024
Hi Kirsten. Thank you for your fantastic feedback, we're really pleased you had a great experience with Ross, George and the Auction House Scotland team. All the best - Sam
★★★★★ 5/5
TrustpilotAuction House Manchester - Feedback.
Dealt with Amanda in the main. She has a friendly and professional approach. She took the time to fully understand my position. These initial interactions gave me the confidence to trust her experience in this area. She was always available if I needed to discuss or clarify anything, nothing ever seemed too much trouble. Her advice was invaluable in helping me make decisions.With respect to the process, it was all handled seamlessly and efficiently by the team.
MS · 1 March 2023
Agent replied · 22 October 2024
Hello, thank you for your feedback. We're delighted to hear about your experience with Auction House Manchester. All the best - Abi
★★★★★ 5/5
TrustpilotTransparency, honesty and trustworthiness…
I have been working with Dan Lawrence at Auction House North Wales for some months now and his knowledge and service levels are second to none. Always available at the end of the phone, no matter the time. He is very honest, trustworthy and transparent and does what he says he is going to do which is a priceless quality to have in this industry. He has a vast wealth of knowledge within property and this clearly shows in his knowledge and understanding of the market. I am currently working direct with Dan on both sales and potential purchases and will continue to do so. Can’t recommend Dan and Auction House enough to work with if you are looking to sell a property or purchase.
Gregory · 9 November 2022
Agent replied · 22 October 2024
Hello Gregory, thank you for such a fantastic review. We're delighted to read about your experience working with Dan in North Wales and hope for a successful working relationship into the future. All the best - Abi
★★★★★ 5/5
TrustpilotWould definitely recommend
Chris and the team made the whole process simple and effortless. It started with great advice on going down the auction route and a realistic assessment on the market valuation for our property.They handled all the viewings, screened all the time-wasters, and found us a buyer prior to auction in less than 6 weeks.The whole legal process was significantly simplified, and the short 38 day completion time was perfect for our situation…even when the banks were messing us and the buyer around which meant an unavoidable delay, Chris helped to keep the dialogue going and kept things on track and everyone calm..Great interaction and “local feel” from the whole team combined with “big company” market knowledge and expertise….Would definitely recommend.
Billy · 25 October 2022
Agent replied · 22 October 2024
Hi Billy - thank you for such a glowing review. It was an absolute pleasure to be able to assist you and I'm so pleased that we were able to deliver a positive outcome too. All the best - Chris
★★★★★ 5/5
TrustpilotGreat experience
I’d never sold at auction before but after struggling to sell via the estate agent route I contacted auction house Manchester. Dean was exceptionally helpful and professional throughout the whole process. I was so impressed I sold my buy to let through auction house too. I would recommend Auction House Manchester to anyone who is looking for a rapid and stress free sale.
Emily · 26 January 2024
Agent replied · 22 October 2024
Thank you Emily for your review of Dean & Auction House. We are so pleased to hear you found Dean to be exceptionally helpful and professional throughout the process. Thank you for recommending us and we look forward to helping you again in the future - Lauren
★★★★★ 5/5
TrustpilotPhenomenal Customer Service
I had an unusual property to sell and I didn't know much about auctions, so I messaged a few local places. From the initial contact I had, and before I'd made any decisions, Sam Harris at Auction House in Sheffield was the most customer-focussed person in terms of being informative, helpful and replying swiftly. From viewing the property and right through the marketing process, Sam and colleagues were excellent, explaining the processes and keeping me updated. I was very happy to trust their recommendations about a solicitor and EPC assessor because they had treated me well and instilled confidence in me from the start. A lot of other organisations could really learn from how Sam and Bethany interact and do business. I got a great price for the property and it's been the least stressful property transaction I've ever had (I've been buying and selling properties since 1992).
Vq · 15 September 2022
Agent replied · 22 October 2024
Hello, thank you so much for your glowing feedback. We're delighted to read about your experience with Sam and Bethany at Auction House South Yorkshire. All the best - Abi
★★★★★ 5/5
TrustpilotSale of small building plot
We had a small building plot to sell. Oliver Prior (who is a Chartered Surveyor and also has a Masters degree) dealt with the sale of it for us. He gave us professional advice prior to the auction. The reserve price was not quite reached and he successfully negotiated on our behalf after the auction to secure a sale at the best possible price. Oliver worked very hard on our behalf and we would definitely recommend Auction House. We were initially unsure about going to auction as we were not familiar with it as a means of selling property. Our fears were completely allayed by Oliver and the team who were excellent throughout, they far exceeded our expectations.
David · 3 August 2022
Agent replied · 22 October 2024
Hi David, Thank you for your great review. We're delighted to hear that Oliver was able to secure a sale for you and alleviate any concerns you had about selling at auction. All the best - Abi
★★★★★ 5/5
TrustpilotFantastic and friendly service!
After the disappointment and headache of my mother in laws house sale collapsing at the last hurdle, it was suggest that auction maybe the route and the recommendation to go with yourselves has paid us very kindly ! I can not fault the customer service, attention to detail and advice from Gary and the team. For someone who has never sold through auction it seemed a bit daunting but we had nothing to fear. The guidance and walking us through the process was second to none. Gary went above and beyond to facilitate our auction lot as we live nearly 3 hours away. I can not fault the service we have received at all. Thank you for everyone’s efforts !!!
Nadine · 30 July 2022
Agent replied · 22 October 2024
Hi Nadine, thanks for your wonderful feedback. We're so happy to hear about your experience selling with Gary and the East Anglia team. All the best - Abi
★★★★★ 5/5
TrustpilotSmooth operation and extremely helpful!
The overall service from initial home visit to auction ran very smoothly. I was kept up to date with all activity all the way to the auction date. The communication and advice received from Dan and the team was extremely helpful. I would have no issue recommending Auction House UK in the future.
Philip · 12 July 2024
Agent replied · 22 October 2024
Hi Philip, we are really pleased you received excellent service from Dan and the team! Thank you for the recommendation. Best, Auction House
★★★★★ 5/5
TrustpilotFirst class auctioneering from Bryan Baxter
When we placed our property in Auction Houses hands straight away their team kept us fully in the picture as to what was happening so on the day we knew what to expect. Their Auctioneer was very professional and did everything he could to get the best price. He knew just what he was doing throughout and we cannot give him a higher rating as there is not one to give. We wil not hesitate to use them again
Annette · 29 July 2022
Agent replied · 22 October 2024
Hello Annette, thank you so much for your wonderful review. Bryan certainly does know what he's doing and we're so happy that you could benefit from his experience. We look forward to working with you again in the future - all the best, Abi
★★★★★ 5/5
TrustpilotExcellent!
Absolutely exceptional! The overall service was excellent. Mark is seriously a credit to auction house. He is very knowledgable, supportive and wants to get the best results for you. We even ended up getting pre auction sale with a great price. The process of auction is so much straight forward than the usual estate agent route. We had no problems with communication and Mark always kept me informed. I can’t thank him and your team enough. I would recommend them to anyone.
Ricky · 7 June 2022
Agent replied · 22 October 2024
Thank you for taking the time to leave a review! It's fantastic to hear you had such a positive experience with us and that Mark was so fantastic throughout. We'll be sure to pass on your kind words to him and the team.
★★★★★ 5/5
TrustpilotOur first time buying through an online…
Our first time buying through an online auction and were extremely excited to secure our new project. Romilly at Auction House was enormously helpful and guided us through the whole process. Highly recommend this company, customer service is outstanding, thank you!
Karen · 29 April 2026
Agent replied · 22 May 2026
Hi Karen and Harry, thank you for taking the time to write us this fantastic review! We're so pleased to hear you're excited about your new project! It's also great to hear Romilly was so helpful. Best, Auction House
★★★★★ 5/5
TrustpilotI don’t have a bad word to say about…
I don’t have a bad word to say about Auction house SW. All of the staff are so knowledgeable and helpful. Olivia is a professional with a capital P. This was my first purchase at auction and it certainly won’t be my last - the process is super smooth and easy to navigate. Many Thanks to everyone at Auction house SW - I’ll be back.WR
WR · 11 October 2023
Agent replied · 22 October 2024
Thank you for your review. We're glad to hear your first auction experience was a positive one and we look forward to assisting you again in the future. All the best - Sarah
★★★★★ 5/5
TrustpilotThe staff were great from the start and…
The staff were great from the start and to the end of the process. The two ladies who I dealt with were Paige and Romilly. Both were lovely, polite and were always happy to help. Will hopefully get another house in the future. Thank you, Michael 🙂👍
Michael · 24 September 2024
Agent replied · 22 October 2024
Hi Michael, fantastic to hear you felt supported through the entire process by Paige, Romilly and the Auction House Hull & East Yorkshire team! Best, Auction House
★★★★★ 5/5
TrustpilotA stressful experience made easy.
As we had never sold a property at auction before, we were delighted with the service, advice and information we received from Olivia Boulting at Auction House.From day one, an initial enquiry about using Auction House has proved to be the best decision we made.Olivia has been an absolute gem, she has been available for advice, and assistance for our queries. She is a very helpful and knowledgeable, able to help us deal with unknown issues we encountered, with skill.We can't thank Olivia enough for her guidance and support during the whole process.
Yvonne · 12 May 2022
Agent replied · 22 October 2024
Hi Yvonne, Thank you so much for the kind feedback regarding your experience with Olivia from the Devon & Cornwall team. We're delighted you found your first experience selling at Auction stress free as that's our aim for all of our customers. All the best - Abi
★★★★★ 5/5
TrustpilotOlivia Boulting of Auction House
Olivia Boulting of Auction House has been first class in her attitude and professionalism. If I had an property requiring auction methods for disposal, there is no doubt that I would lean on Olivia Boulting at Auction House and engage her services.Olivia operates to a far higher degree of professionalism than any other auction company and/or property professional I have experienced; and as a fulltime investor I have dealt with many.In a sector where "Laissez Faire" is the norm, Olivia Boulting is the consummate conduit and facilitator.
Andrew · 9 May 2022
Agent replied · 22 October 2024
Hello Andrew. Thank you so much for your glowing review of our wonderful Area Manager Olivia. We're so pleased you had a great experience with Auction House and hope to work with you again in the future. All the best - Abi
★★★★★ 5/5
TrustpilotFirst Class Service
Always communicated with us - kept us updated on everything and ensured we understood the process before we joined up.
Phil · 18 September 2026
Agent replied · 22 January 2026
Hi Phil, Thank you so much for your wonderful review! We are delighted to hear that our team kept you well-informed and made sure you understood everything. It's fantastic to know you found us professional, trustworthy, and helpful. Best, Auction House
★★★★★ 5/5
TrustpilotBrilliant Experience - Thank you Dale!
What an exceptional experience with the perfect result! I was first introduced to Dale Cox at Auction House Cheshire by our estate agent after the property we were trying to sell had multiple failed transactions. Dale was extremely personable and was very thorough in his explanation of the auction process and his communication was excellent throughout. We were very excited for the property to go into the auction but Dale did such a brilliant job building interest that we accepted one of the numerous offers we received pre-auction. I cannot recommend Dale highly enough, he exceeded all expectations and produced a fantastic result, thanks for everything!
Andy · 6 May 2022
Agent replied · 22 October 2024
Hi Andy, thank you so much for your wonderful review. We're so pleased that Dale was able to sell your property pre-auction - what a fantastic result! All the best - Abi
★★★★★ 5/5
TrustpilotThese guys went out of there way to…
These guys went out of there way to help and above and beyond what they were required to do. Couldn’t recommend more
Cameron · 4 September 2026
Agent replied · 22 September 2026
Hi Cameron, thank you for your lovely feedback! We are so pleased to hear that we exceeded your expectations. Best, Auction House
★★★★★ 5/5
TrustpilotHelpful from start to finish
I have recently purchased some land at one of the Auction house auctions. the whole team were really helpful from start to finish. I would like to give a special mention to Gary Davison, who went the extra mile to make sure i knew exactly what i need to do. He's even advised after the auction closed.
Customer · 21 March 2024
Agent replied · 22 October 2024
Thank you for your review of Gary & Auction House, we are so pleased to hear Gary went the extra mile for you - Lauren
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.